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Lennar Reviews in Houston, TX

What Houston Homeowners Have to Say About Lennar.

Read all 1056 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Houston Area

1056 Reviews in Houston Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Houston Area

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Customer Reviews

No last names, whatever!

  • Lewis C.
  • Verified Homebuyer
  • April 10, 2024
  • Rosenberg, TX

I didn’t care for the experience Lennar had to offer, from loan approval to buying. You guys talk a big talk to get us in, but I didn’t care for the final product, I’m not one to complain because I know how to fix anything. But truly Lennar if I could say sux, I would but I just can’t. Anyhoo, I will not recommend anyone to go through this experience said to say, I mean just ask my wife she has it all written down, all of Lennar’s mistakes

Lennar responded:
Hi Lewis, thank you for your feedback, we apologize because you did not have the best experience at Lennar. We care about or homes as much as we care about or homeowners. -Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Terrible home buying experience

  • Anonymous
  • Verified Homebuyer
  • April 10, 2024
  • Willis, TX

My sales associate was not very knowledgeable abt the questions I had and he was easily offended. The lender scrutinized our accounts and disqualified the money we had to bring to closing. The house's workmanship and materials seems well built but lacking some very important features that leave a big impression like no sprinkler system, no garage door opener, no covered back porch, no fans in any room, dining area too small for a dining table, living room too narrow, and grass is dying. Our plan is to sell as soon as possible and get into something better suited for our family.

Lennar responded:
Hi, we are sorry that you have not enjoyed your Lennar home. We are also sorry about the issues that you faced when inquiring about your home. -Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 2

Happy and Pleased!

  • Nora S.
  • Verified Homebuyer
  • April 09, 2024
  • Cypress, TX

My experience purchasing a home with Lennar was smooth and pleasant. Thuy, my sales counselor, was delightful to work with, and her optimism and diligence throughout the process were remarkable. I love the modern accents and functional design. Thank you, Thuy and Lennar Homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Jeandy C.
  • Verified Homebuyer
  • April 03, 2024
  • Rosenberg, TX

We are superhappy with the purchase of our new house, excellent decision. Highly recommend this company, but even more so with the sales agent Mr Larry, excellent attention and guidance in every step of the process. Thank you very much for your cooperation.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality builder

  • Hai N.
  • Verified Homebuyer
  • April 03, 2024
  • Conroe, TX

Bought 4 homes from Lennar over the years. Good value, great customer service!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

The only thing I don't like, once you buy the house they don't respons your call or text. That is the worst part. other then that, in general the process was good and valuable.

  • Ahmed O.
  • Verified Homebuyer
  • April 03, 2024
  • Rosenberg, TX

Like I said, I still like my house and the neighborhood, but the only thing I don't like is, the seller and all staff don't care about your call or text after you parches the house. however, they should be so helpful, especially with new buyers, because that is thier first experience, but they are unfortunately not.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Great experience!!!!

  • Jennifer M.
  • Verified Homebuyer
  • April 03, 2024
  • New Caney, TX

Love love love my new home. I love the location, the people and the community. Words can’t expressed how happy and grateful I am. Thank you Josh for making it my dream home come true.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Seamless

  • LAASIA W.
  • Verified Homebuyer
  • April 03, 2024
  • Rosenberg, TX

I had been afraid for a long time to buy a house because of the stories I'd heard from other home buyers. However, my experience superseded that fear when I worked with the Lennar family! Everyone I worked with was very responsive and detailed. The lady I worked with during the underwriting process, Barbara, was the most perfect person to work with through that process. She made sure she stayed in contact and on top of every document that the underwriters needed. I so appreciated her professionalism and it kind of felt like we were friends! Overall, my buying process was the easiest ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Theo

  • Theodore F.
  • Verified Homebuyer
  • April 03, 2024
  • New Caney, TX

Lennar’s build quality is superb!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied Buyer

  • Brittany B.
  • Verified Homebuyer
  • April 02, 2024
  • Splendora, TX

Lennar was a pleasure to work with that provided numerous floor plans. Questions that had about the process were answered within a business day if not shorter. The incentives received saved tons of money on appliances.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall very Good Experience

  • Dahirou N.
  • Verified Homebuyer
  • March 26, 2024
  • Rosenberg, TX

Overall, very good experience buying a Lennar home. Frank and Ryan did a good job supporting me. The quality of the home’s interior could be better. I like the all included appliances in it.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Very unhappy with floor not being leveled. It was to be corrected but still feels the same before purchasing the hours. Not happy

  • Rana P.
  • Verified Homebuyer
  • March 26, 2024
  • Baytown, TX

Not happy with some items that were taped to be repaired in the final walkthrough. After the home was purchase still had an issue with an item that was taped for repair

Lennar responded:
Hi Rana, we apologize for the repairs that were needed during the final walkthrough. Please continue to reach out to us if you need anything else. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 5

Mortgage and title experience was an absolute nightmare, Builder side has been pretty good

  • Lucas M.
  • Verified Homebuyer
  • March 26, 2024
  • Mont Belvieu, TX

The mortgage and title company were both an absolute nightmare to work with, horrible communication, not disclosing things properly, and the layout of how things were going to work, were not at all in the order/flow. Everything was very confusing. This was the worst new home process I have ever seen. The new home concierge that we were told to contact never responded to emails. Mystic is the warranty rep, she has been awesome in following up and staying on top of items needed to be fixed (there has been a lot.) If I had only dealt with Mystic, would get 5 stars. We still have some ...

Lennar responded:
Hi Lucas, we apologize for the mortgage and title experience not going well. We are going to inform our division leaders about this to help drive improvement. We are glad you have found your experience with our warranty team pleasant. Please continue to reach out to us if you need anything else with your home. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Lozay

  • Lozay F.
  • Verified Homebuyer
  • March 26, 2024
  • Splendora, TX

Overall everything was sensational as Tony the tiger would say great gggg great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not so great!

  • Sunil K.
  • Verified Homebuyer
  • March 24, 2024
  • Baytown, TX

The sales rep, Jimmy, over committed before sigining the sale agreement. Couple of key information provided prior to the sale, which drives our decision making to invest in the house, were incorrect. This unfolded to us as we went through Lennar's mortgage process for ex., sellers credit provided is of no use, as they artificially inflate the interest rate and then apply all the credits against discount points to lower interest rate to match market rate provided by other lenders (so this is literally a rip off, as it nullifies the benefit of sellers credit, which was one of the prime reason ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Awesome experience & highly recommend

  • Tiffany J.
  • Verified Homebuyer
  • March 21, 2024
  • Splendora, TX

LENNAR was spectacular throughout the entire home buying process. There were a few hiccups out of their control, like the constant changing of closing dates however, they accommodated my family and got us into our new construction home as soon as possible. All of the employees were fantastic, professional, knowledgeable, and patient. I would highly recommend LENNAR to anyone! I love my new home! I suggest anyone seeking a ready-build home to consider LENNAR in their area because their floor plans are awesome.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr Aig

  • Aig I.
  • Verified Homebuyer
  • March 21, 2024
  • Fulshear, TX

The sales manager was very hostile to me and showed zero human feeling to any challenges that the buyer has. His goal was just to get the property sold at the end of the month to preserve his bonus. This is the most inhuman treatment I have ever had from a seller of a home and I expected Lennar to do better.

Lennar responded:
Hi Mr. Aig, we want to apologize for the inhumane treatment that you received. We always want to make our homeowners feel cared for and a part of us. We are going to communicate this experience to our local divisions leaders so it can be addressed. We are truly sorry about this. -Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Julie

  • Anonymous
  • Verified Homebuyer
  • March 20, 2024
  • Splendora, TX

I was pleased with the whole experience

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

NeeCer

  • Carolyn M.
  • Verified Homebuyer
  • March 19, 2024
  • Hockley, TX

Over all my experience was great for a first time buyer

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Ok Experience

  • Anonymous
  • Verified Homebuyer
  • March 19, 2024
  • Baytown, TX

The overall experience was not bad, my frustration with this experience was lack of communication. After you sign you basically have to pull teeth to get responses. After you close its even worse... ive asked for the paint code for our walls from the construction manager like 30 times and he just ignores me. Once you buy they dont care.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Beverly's a Texan!

  • Beverly E.
  • Verified Homebuyer
  • March 19, 2024
  • New Caney, TX

I'm new to Texas and to Lennar. My experience with Lennar's teams of professionals has been out of the box, amazing. Everything was handled either over the phone, on-line or via text other than my initial viewing of the home and the two walk-throughs of which my son attended in my stead. If I can get through the the process of purchasing a home while still residing in North Carolina and EXTREMELY technology deficient, anyone can! I highly recommend Lennar. I feel like Family!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

VERY HAPPY WITH OUR NEW HOME

  • Agnes W.
  • Verified Homebuyer
  • March 19, 2024
  • Hockley, TX

Home buying process was a breeze for us. Very happy with the house and location. We were looking to downsize but this is such a spacious home. Doesn't feel like a downsize at all. My kitchen has an awesome huge island with plenty of cabinets. Space is definitely not a factor here. Love the way the fence surround the whole house ensuring privacy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Adam L.
  • Verified Homebuyer
  • March 19, 2024
  • Baytown, TX

Lennar stayed on top of all the process. I was emailed and called when the agent had a question and explained the process thoroughly. The online closing was easy and fast.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great service

  • Luis C.
  • Verified Homebuyer
  • March 14, 2024
  • Crosby, TX

Excellent service I think Lennar is the best.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience with all Lennar team

  • Jesus J.
  • Verified Homebuyer
  • March 12, 2024
  • Willis, TX

Jim did a great job showing us all available houses, the process was fast and easy thanks to the patience of the Lennar mortgage team.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5