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Lennar Reviews in Houston, TX

What Houston Homeowners Have to Say About Lennar.

Read all 896 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Houston Area

896 Reviews in Houston Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.8

Lennar in Houston Area

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Customer Reviews

Lennar - I have been waiting on repairs for over two months.

  • Nelly O.
  • Verified HomeBuyer
  • April 27, 2021
  • Cypress, TX

I have been waiting on repairs for over two months.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

New home not wired for cable

  • Keisha M.
  • Verified HomeBuyer
  • June 13, 2023
  • New Caney, TX

Thank goodness for streaming services because my home, and NEW houses in the Tavola community are not wired for cable. I was shown an eye sore on the side of the house “claiming” to be the cable source and ready to go. I learned that was a lie. The cable wiring stops on the basement and does not go throughout the house. When I tried to inquire about it I was told that’s how all the houses are done. If we weren’t in an age of streaming service I would not have access to cable or internet. I really wish this were not the case because my experience was extremely positive up until this point.

Total Score 5


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Lennar.

  • Adriana P.
  • Verified HomeBuyer
  • August 22, 2023
  • Baytown, TX

The home buying experience was great. Sales consultant, loan officers, home inspectors & realtor did an amazing job at taking care of us. We did however have issues with the construction manager being extremely unprofessional and rude towards us when we pointed out mistakes and things that needed to be fixed during our tape walk. I would recommend lennar to friends and family, but was disappointed with the construction manager.

Total Score 5


Quality 2

Trustworthiness 3

Value 4

Responsiveness 1

Make sure everything is fixed before you close

  • Adolfo E.
  • Verified HomeBuyer
  • September 02, 2024
  • New Caney, TX

I had multiple issues found before closing and was told they would be fixed never happened now I have to put in a warranty claim to get it fixed

Total Score 5


Quality 1

Trustworthiness 3

Value 4

Responsiveness 1

Lennar - Thanks, wasn’t what I thought

  • Willie G.
  • Verified HomeBuyer
  • October 19, 2021
  • Katy, TX

Thanks, wasn’t what I thought

Total Score 5


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Poor quality materials

  • Anonymous
  • Verified HomeBuyer
  • December 20, 2024
  • Conroe, TX

It looks like nobody cares about customer satisfaction. I trusted phone conversations or massages about the final walking review of my home and in less than first month in the house I had very bad experience with one of the appliances.All I can say is good luck to whom is in the process of baying a Lennar home.

Total Score 5


Quality 1

Trustworthiness 1

Value 2

Responsiveness 3

Jessie

  • Jessie W.
  • Verified HomeBuyer
  • September 23, 2022
  • Baytown, TX

My experience was a great one ! It was smooth as I transitioned from my old residence to my new one. Thank you so much.

Total Score 5


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

Customer service

  • Anonymous
  • Verified HomeBuyer
  • April 13, 2021
  • Fulshear, TX

My Lennar team Stephen, Josie, Leoany and Jorge were all amazing!! They always made sure that anytime I had a question they got back to me immediately. They were always welcoming and attentive and ensure to assist me through the whole process sending my family and I video and pictures.

Total Score 5


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

Wonderful

  • Jorge C.
  • Verified HomeBuyer
  • May 20, 2025
  • New Caney, TX

It was wonderful everyone help me the process were real well. Everybody was great. Josh was a great person. I will definitely buy another home there on the future.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First time home buyer experience

  • Jose Luis V.
  • Verified HomeBuyer
  • October 16, 2024
  • Conroe, TX

It’s a dream come through, we thank the Lord almighty for making this possible. We appreciate everything the Lennar team has done. We recommend to anyone!

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything ok

  • Amit S.
  • Verified HomeBuyer
  • April 18, 2023
  • New Caney, TX

All tha service is good

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall it was a good experience

  • Janet R.
  • Verified HomeBuyer
  • March 19, 2025
  • Willis, TX

Our new home is wonderful! Well built, spacious and pretty! Our sales lady Laura O'Rourke was so helpful and super responsive to all of our questions.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Ola

  • Olajumoke Abike K.
  • Verified HomeBuyer
  • February 11, 2025
  • Rosenberg, TX

Good environment and good price

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Buying experience

  • Linda Carol H.
  • Verified HomeBuyer
  • July 27, 2024
  • Conroe, TX

I haven’t bought a brand new home from a big company ever. The buying experience was very professionally done. Your system of information is exceptional and closing was very smooth. I’m very thankful for the warranty. Unfortunately, since we moved in less than two months ago, we have had six warranty issues already. I am just praying that this is not going to be the case the whole time we own the house.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Attentive Staff

  • Christopher L.
  • Verified HomeBuyer
  • March 12, 2024
  • Splendora, TX

The home liason, loan officer, and sales team were all top notch. Lennar did their best to deliver a quality home with upgrades that helped to make the home purchase more affordable.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Good experience

  • Anonymous
  • Verified HomeBuyer
  • July 11, 2023
  • Baytown, TX

Fairly easy process buying and financing thru Lennar Mortgage. The home came with a family of mice in the attic and the outside is spider city but an annual pest control plan has kept the inside pest free. The home has had a few issues with with plumbing and electrical but Lennar has come back out to fix them within a few days as they arise. The insulation and HVAC is really good, house stays cool easily and the electric bills have been around $120/ month in the hot summer.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - Beautiful house with lots of room

  • Melvyn L.
  • Verified HomeBuyer
  • August 16, 2022
  • Conroe, TX

Beautiful house with lots of room

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Faced some issues like AC was wrong installed by Airtron which

  • Syed S.
  • Verified HomeBuyer
  • July 12, 2022
  • Richmond, TX

Faced some issues like AC was wrong installed by Airtron which caused water leak but Felicity Garza immediately took action and send different company (Airteam) to get it fixed, she is extremely helpful. She was and is always available to solve our problems. She resolved lot of our issues one by one. Lennar is a good brand name and we trust them. My previous house was also from Lennar where we stayed 6 years and extremely satisfied customer of Lennar.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - My experience was very good.

  • Barbara V.
  • Verified HomeBuyer
  • December 28, 2021
  • Crosby, TX

My experience was very good. The only disappointment was that I had no option to pick out even interior paint color, could.only choose what was already predetermined. And the interior paint is not the quality I am used to.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Pretty easy purchase process.

  • Marcus Y.
  • Verified HomeBuyer
  • July 22, 2021
  • Richmond, TX

Pretty easy purchase process. Great home for the price. Great customer service when needed.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Home got built in good timing

  • John J.
  • Verified HomeBuyer
  • July 06, 2021
  • Tomball, TX

Basically, I really like the layout of the house. Very well insulated. Electric bill has yet to be $100.00.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Really enjoyed the builder sales rep, construction site manager,

  • Erica S.
  • Verified HomeBuyer
  • April 02, 2021
  • Iowa Colony, TX

Really enjoyed the builder sales rep, construction site manager, and customer rep. All three have customer service personalities and are easy to communicate with. They also respond quickly.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Satisfied

  • Matthew M.
  • Verified HomeBuyer
  • April 19, 2020
  • Cypress, TX

I would give Lennar a 4.2 Star rating for the most part. I believe most everything is pretty good as well as the incentives. My only issue is that after living in my home for 6 months, I noticed there were a few things off about my house. I think the attention to detail should have been better when building. Wish I would have seen some of these during my inspection so I could have them fix it.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

On line data entry

  • John T.
  • Verified HomeBuyer
  • May 27, 2025
  • Katy, TX

As a senior who is only moderately techy, the entire process of qualifying and closing was overwhelming. I received email requests, of duplicates on at least 4 different email addresses.some came to me; some came to my wife; and often we got duplicate requests for $ information from different people. My android phone was frequently inadequate, and just as frequently the Lennar professionals could not help. The entire process needs to be pared down and made much more user friendly

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Katy home warranty person is great

  • Billy C.
  • Verified HomeBuyer
  • May 14, 2025
  • Conroe, TX

Responsive and attention to detail

Total Score 4


Quality 5

Trustworthiness 3

Value 5

Responsiveness 5