Lennar Reviews in Houston, TX
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What Houston Homeowners Have to Say About Lennar.
Read all 1007 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Houston Area
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Customer Reviews
Up front was great
- James C.
- Verified HomeBuyer
- August 25, 2021
- Fulshear, TX
Jessica and Ryan were great. Got us where we needed to be and why. Smooth dealing with both and both were very responsive. The price I ended up paying for the house is a lot more than what the value of the house should actually be. This is not due to Jessica or Ryan’s work but in general. Almost priced us out of the market.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - It was an ok buying experience.
- Meghan H.
- Verified HomeBuyer
- June 30, 2021
- Richmond, TX
It was an ok buying experience. Everyone always has closing problems!!!
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
Lennar - I have been waiting on repairs for over two months.
- Nelly O.
- Verified HomeBuyer
- April 27, 2021
- Cypress, TX
I have been waiting on repairs for over two months.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 1
Issues after closing
- Mark E.
- Verified HomeBuyer
- November 19, 2025
- Baytown, TX
My dishwasher still has not been fixed. I have no paperwork to register my A/C unit for the full warranty. I need information I don’t have and have requested it from a Lennar builder and have not received the information I need.
Total Score 5
Quality 3
Trustworthiness 2
Responsiveness 1
Make sure everything is fixed before you close
- Adolfo E.
- Verified HomeBuyer
- September 02, 2024
- New Caney, TX
I had multiple issues found before closing and was told they would be fixed never happened now I have to put in a warranty claim to get it fixed
Total Score 5
Quality 1
Trustworthiness 3
Responsiveness 1
Lennar.
- Adriana P.
- Verified HomeBuyer
- August 22, 2023
- Baytown, TX
The home buying experience was great. Sales consultant, loan officers, home inspectors & realtor did an amazing job at taking care of us. We did however have issues with the construction manager being extremely unprofessional and rude towards us when we pointed out mistakes and things that needed to be fixed during our tape walk. I would recommend lennar to friends and family, but was disappointed with the construction manager.
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 1
Lennar - Thanks, wasn’t what I thought
- Willie G.
- Verified HomeBuyer
- October 19, 2021
- Katy, TX
Thanks, wasn’t what I thought
Total Score 5
Quality 2
Trustworthiness 2
Responsiveness 2
Poor quality materials
- Anonymous
- Verified HomeBuyer
- December 20, 2024
- Conroe, TX
It looks like nobody cares about customer satisfaction. I trusted phone conversations or massages about the final walking review of my home and in less than first month in the house I had very bad experience with one of the appliances.All I can say is good luck to whom is in the process of baying a Lennar home.
Total Score 5
Quality 1
Trustworthiness 1
Responsiveness 3
Jessie
- Jessie W.
- Verified HomeBuyer
- September 23, 2022
- Baytown, TX
My experience was a great one ! It was smooth as I transitioned from my old residence to my new one. Thank you so much.
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
Customer service
- Anonymous
- Verified HomeBuyer
- April 13, 2021
- Fulshear, TX
My Lennar team Stephen, Josie, Leoany and Jorge were all amazing!! They always made sure that anytime I had a question they got back to me immediately. They were always welcoming and attentive and ensure to assist me through the whole process sending my family and I video and pictures.
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
Wonderful
- Jorge C.
- Verified HomeBuyer
- May 20, 2025
- New Caney, TX
It was wonderful everyone help me the process were real well. Everybody was great. Josh was a great person. I will definitely buy another home there on the future.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
First time home buyer experience
- Jose V.
- Verified HomeBuyer
- October 16, 2024
- Conroe, TX
It’s a dream come through, we thank the Lord almighty for making this possible. We appreciate everything the Lennar team has done. We recommend to anyone!
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Everything ok
- Amit S.
- Verified HomeBuyer
- April 18, 2023
- New Caney, TX
All tha service is good
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
New Owner
- Gwendolyn A F.
- Verified HomeBuyer
- June 24, 2026
- Crosby, TX
I have been in my home since April 18th, 2026. I was given a great price on the home, and I love my new home, but I had a few issues such as my AC going out this wee, water coming through my kitchen air vents, due to the bathtub bot being installed incorrectly. Also, outlets in the living area did not work. My suggestion is to hire better contractors, and better quality control throughout the building process because, or poses a huge, and unnecessary inconvenience to the buyer, and gives Lennar a bad look. A home purchase is too big of an investment to make thes mistakes I have seen with ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
My new home experience
- Carolyn Joan C.
- Verified HomeBuyer
- June 17, 2026
- Hockley, TX
My home has had no real issues other than the yard is not level . I was very disappointed in finding out everything is not included as thought . My home is very basic and Lennar will not let you add anything . The sales staff does not follow up after you have purchased your home .nor do they explain what’s included in the home . Very frustrating situation my house was sold felt very pressured to make a decision .The salesman was extremely nice in the beginning . .The house is ok no issues currently . No response from construction manager either. I have contacted by email and went to the ...
Lennar responded:
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 2
Found our house with Lennar!
- Murphy W.
- Verified HomeBuyer
- April 19, 2026
- Richmond, TX
Thuy was a gem. I’m not computer savvy and she was Very helpful in showing me how to find and sign documents when I got lost. It was very fast paced. We like the roomy space in the house and it’s enough for me and my husband. We were glad they allowed us to come in and sign on closing day. We’re having fun decorating our new home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
The Lennar agent
- Forrest C.
- Verified HomeBuyer
- April 07, 2026
- Crosby, TX
It was very quick and everyone involved was very responsive to all my questions.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar
- Anonymous
- Verified HomeBuyer
- March 24, 2026
- Crosby, TX
Great houses for the price. The only downside is it seems like the house was rushed to be built, therefore; it had small issues once I moved in, but for the price I can’t complain. All the issues were resolved very quick, great customer service.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Good experience
- Xiomara C.
- Verified HomeBuyer
- March 11, 2026
- Houston, TX
We're first-time buyers, and many times I didn't feel the support I needed, even though the response was always quick. I think the buying process could be a bit more user-friendly.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
great community
- Anonymous
- Verified HomeBuyer
- February 03, 2026
- Magnolia, TX
so far so good with this home and community. I am happy with the environment and this home. quality of the workmanship is ok. There's a few things that could have been done better or at least with more care. For the price, it was a great value. Today was the first day of filling a claim for something and the response was quick. Somebody is already coming out in a couple of days.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
First time homeowner
- Anonymous
- Verified HomeBuyer
- January 23, 2026
- Conroe, TX
For my first home purchase things went smoothly for the most part. I’m happy. I had a great team.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
My new home purchase
- Penny M.
- Verified HomeBuyer
- December 21, 2025
- Conroe, TX
My experience with the Lennar team was good.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
My first home
- Marcie D.
- Verified HomeBuyer
- August 19, 2025
- New Caney, TX
The Tavola Lennar Team did an awesome job with handling any issues and concerns that I had. They REALLY made the process (which was a bit intimidating for me) smooth and worry free. They explained all my options, made sure I had an understanding of the processes and deadlines, and handled all my questions and concerns appropriately and in a timely manner.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
On line data entry
- John T.
- Verified HomeBuyer
- May 27, 2025
- Katy, TX
As a senior who is only moderately techy, the entire process of qualifying and closing was overwhelming. I received email requests, of duplicates on at least 4 different email addresses.some came to me; some came to my wife; and often we got duplicate requests for $ information from different people. My android phone was frequently inadequate, and just as frequently the Lennar professionals could not help. The entire process needs to be pared down and made much more user friendly
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Starting to enjoy my beautiful home
- Guadalupe T.
- Verified HomeBuyer
- May 14, 2025
- Katy, TX
At the beginning I was very upset because due to negligence on behalf of the HVAC company, my move in was delayed upon discovering a leak in one of the bedrooms. The carpet was soaked and Lennar quickly responded and began clean up and repair. After a couple of weeks everything was squared away and I was able to move in and begin making it our home. Erastus and Mike worked diligently to get things moving along. Alejandra checked in often to ensure things were progressing. I appreciate Lennar's timely manner in responding to other issues that have been addressed and I trust that issues that ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
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