Lennar Reviews in Houston, TX

Great customer service was the main reason I bought my home from Lennar. The sales team was professional and friendly. The customer care team is responsive and efficient as issues addressed quickly after move-in.

Overall this was a very good home buying experience with the highlight being working with Elisabeth on the build! I would've rated the whole experience 5 stars if it wasn't for some challenges dealing with Lennar financing including them pulling my credit report 3 times.

Lennar is definitely the best value for your dollar!

Our salesman was nice but our builder David was excellent. He really made it a great experience and made us feel very confident that we were getting a quality home. He dealt with all of our concerns no matter how minor, very quickly. He was prompt, efficient, professional but most of all kind,, understanding, easy to talk to. He explained everything along the process and was excellent to work with.

There has been a few issues with any new home built. One thing does bother me is a lot of the issues was electrical and even during construction there were issues with electrical installation. The Foreman and Sales staff were easy to work with.

Feel more care could have gone into details as well as the deep cleaning before move-in.

Very modern house with all the bells and whistles!

Listened to my concerns, fixed my problems and never gave me a hassle about anything. Quick, reliable and great customer service

The quality of the home is very good and any issues are typically addressed quickly. There is an issue with the vinyl material used on the floors as it keeps chipping. I am currently negotiating with them to replace the floor with a higher quality material. I am confident there will be a positive outcome.

Lawn Contractor did horrible on grass installation. To many gaps in sod when installed and not enough topsoil to allow grass and shrubs to grow properly. Have dead spots and lots of weeds. Almost break ankle each time I mow. Its like mowing a corn field. Inside finish paint peels to easily. Appears to not bond to prime coat. Even after walk through with warranty manager paint still chipping and peeling. Caulking at doors and floor have already separated in several locations. It appears the floor tile installers didn't remove adhesive in several locations. It becomes apparent after use and cleaning. Touch up painting left paint drops on floor? Did they drop clothes? Had to tighten all door knobs and toilet paper holders. Towel holders were placed above electric outlets in bathrooms. Not good locations. Noticed tile has cracked going into first bedroom. ... More

My wife and I are enjoying our new home. After 6 months of living in it there are a number of things that could have been done better during the construction phase to lower the amount of repair tickets we have opened. Installing damaged trim for example could have been noticed up front. Door frames not square for another. Sometimes doing it right the first time lowers your overall expenses. The service after the fact by our customer service rep has been fantastic. The energy efficiency of the home through the hot summer months was better than expected. I would consider building another Lennar Home. I would have caught the issues during the construction phase and addressed them at that time, but we were 1000 miles away. Overall satisfied with our purchase. ... More

I have had to have a bunch of stuff fixed or replaced since I moved in. They build these houses at a pretty good clip but a one year warranty should give all homeowners plenty of time to have any issues addressed. But Lennar is very responsive to these issues and they do follow-up in a timely matter. I hope all of the Construction Managers working at Lennar are as good as the one I had the good luck to be associated with. Andre is impeccable, friendly and knowledgeable. My customer care person also has done a good job. I do not regret my decision to purchase a Lennar home.

This is our first new home buying experience and it was smooth and pleasant mainly because of Rob our builder. He held our hands and guided us through the whole experience. I think if he weren’t involved it probably wouldn’t have been nearly as pleasurable and fun. He is still instrumental in getting any of the warranty repairs taken care of.

Like Lennar home overall but some workmanship is not good as expected. My home was kind of one of the last homes in the community and felt like Lennar try hard to close it fast instead of taking care. After move in found out many minor issues but like the home for floor plan

Pleased with our home purchase and pleased with the builder and the sales staff. After having lived in the house for a few months now, have three suggestions: 1. Sales staff needs to know the location of the neighborhood pool and actually visit it. 2. Fencing needs to be of a higher quality in workmanship. 3. Garages, if were about 2 feet wider, would be much more functional.

My home buying was stressful but in the email end it was worth it

Bought 4 homes from Lennar over the years. Good value, great customer service!

I was pleased with the whole experience

I'm new to Texas and to Lennar. My experience with Lennar's teams of professionals has been out of the box, amazing. Everything was handled either over the phone, on-line or via text other than my initial viewing of the home and the two walk-throughs of which my son attended in my stead. If I can get through the the process of purchasing a home while still residing in North Carolina and EXTREMELY technology deficient, anyone can! I highly recommend Lennar. I feel like Family!

Joe The entire experience was very good. Jeana and Ashliely were terrific in walking us thru the financing and closing process.

The home is solid. Initial issues were taken care of in a week after the first walk thru, Those issues were minor and only time will tell. The folks in finance department have their hands full and they are some great people! Overall it was a 4 star experience. Not bad or average...just good but not great! Why so many rentals already? Ask those questions as it impacts overall home quality.

Ac outside unit to close to fence no room to get around to mow. Low water pressure Electrical outlet in garage covered by sheetrock. I didnt like need for prework on line visit

All detail above in title

Home is very nice. Would be nice if you included ceiling fans, hang down lights above island, a better faucet in kitchen, and better shower heads. Small items, not costly, that a homeowner doesn’t have to do after move in. A little more focus on caulking. Thanks!

We were not given any options for input into what was used in the house. It was basically take it or leave it. We went ahead with the purchase because the pricing was good and within our budget but was not completely satisfied as what we got was different from what we saw .