Lennar Reviews in Houston, TX
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What Houston Homeowners Have to Say About Lennar.
Read all 1056 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Houston Area
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Customer Reviews
home review and issues of construction
- Richard N.
- Verified Homebuyer
- August 22, 2023
- Tomball, TX
Ac outside unit to close to fence no room to get around to mow. Low water pressure Electrical outlet in garage covered by sheetrock. I didnt like need for prework on line visit
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
No highlights
- Fernando B.
- Verified Homebuyer
- August 22, 2023
- Baytown, TX
Was a horrible experience, no communication whatsoever at any moment and builder was horrible
Lennar responded:
Good morning Fernando and thank you for posting your review. We apologize for the lack of communication you experienced. If there are any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
None
- Anonymous
- Verified Homebuyer
- August 15, 2023
- Tomball, TX
Was a long process. All good.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Receptive to claims
- Jeffrey W.
- Verified Homebuyer
- August 15, 2023
- New Caney, TX
There is a genuine concern by Lennar to fix anything which needs it.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Awesome
- Tolulope A.
- Verified Homebuyer
- August 08, 2023
- Rosenberg, TX
I am incredibly grateful for the assistance of Ryan, Frank, and others throughout my purchase journey. Although the road was not smooth, we were able to overcome all the obstacles and achieve our goals. I appreciate Lennar for everything. The customer service team especially Jose is always on point; they resolve all the issues raised before and after closure. I will buy from them again.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent value for your money
- Paul L.
- Verified Homebuyer
- August 08, 2023
- Conroe, TX
The Lennar Sales Rep was friendly and very welcoming. When she learned I was a veteran she told me about a program for veterans where Lennar buys down your interest rate. It is a limited first come first served National program. Varies from year to year. The home she showed us met just about all of our desires for a home. Good lot size, trees in back of the house offering privacy. I first thought the house was out of my price range, but when I learned that my interest rate was lower than market, I was interested. Then I discovered the Refrigerator was included along with wood blinds, a ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Am grateful
- Miranda N.
- Verified Homebuyer
- August 08, 2023
- Katy, TX
I am grateful for my home, buying experience was good. Few complaint with home but will do
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
Loved my experience
- Christopher O.
- Verified Homebuyer
- August 08, 2023
- Katy, TX
I loved my experience with Lennar. The process was simple and easy. Great customer service and response time. 10/10. Highly recommend. We love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall Good experience
- Anonymous
- Verified Homebuyer
- August 08, 2023
- Baytown, TX
All mortgage documents are done online which makes it an easy process and accessible for future needs. However, dont expect a quick answer or one at all if you have any questions regarding your mortgage. I noticed a lot of finishing mistakes (nail pops, nail holes, no caulking, paint overspray) in the house that were pointed out during the walk through but never fixed. Overall good experience.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
Best Homebuying experience ever!!!
- Margie H.
- Verified Homebuyer
- July 25, 2023
- Rosenberg, TX
The moment my realtor showed me the Cantaron model I knew I was home! And my Lennar sales rep. Melissa was great! Everyone on the Lennar Team was pleasant and as accommodating as “per the plan allows”. Kenneth, my building superintendent always made me feel welcome when I stopped by and answered all questions. Stephen with Lennar Mortgage rounded out the team and was fantastic. And I love my beautiful forever home! I highly recommend Lennar and thank all who helped me on my journey to downsize without down grading.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very bad experience, Poor quality and bad workmanship, bad appliances
- Srinivasan R.
- Verified Homebuyer
- July 25, 2023
- Katy, TX
Lennar representative explained everything as common and normal where poor quality of workmanship and bad materials were pointed. His name is Kurt. For example when I pointed a standing water he, said it is normal for drainage. There was a gap in the main door and frame and Kurt said he will block with the bubble gum he was chewing. This is not acceptable and he is very rude and disrespected to us.
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 3
Great experience
- Anonymous
- Verified Homebuyer
- July 25, 2023
- Hockley, TX
It was a great experience. Everything went smoothly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Cuts Corners / One Problem After Another
- Juanita T.
- Verified Homebuyer
- July 19, 2023
- Houston, TX
Balmoral is a very nice community. However, if buying from Lennar there are things a person should be aware of/pay attention to small details…such as in most Lennar homes they install one extremely small sink in the Master Bedroom. There are no gutters on the Lennar homes in our sub-development and we had to pay for after market gutter installation. The wooden fence installed is of poor quality with many holes and/or damage planks. Also, Lennar advertises the garage can fit large trucks…this is not a true statement. The garage can only fit cars and possibly a small ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Great Home Buying Experience.
- Jimmy H.
- Verified Homebuyer
- July 18, 2023
- Conroe, TX
Our home buying experience was great. The professionalism was exhibited from our sales person Kacey to Stephen or mortgage Rep. to throughout the closing process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Really bad experience
- Mario S.
- Verified Homebuyer
- July 18, 2023
- Baytown, TX
I would like them to look somewhere else to avoid all the issues my family and have gone through
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Comprador y estoy contento con la compra de mi segunda casa
- Salvador F.
- Verified Homebuyer
- July 18, 2023
- Katy, TX
Es mi segunda vivienda y estoy muy contento ,tengo el espacio suficiente que necesito
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
It's great for first time buyers
- Emily L.
- Verified Homebuyer
- July 18, 2023
- Rosenberg, TX
I had great experience buying home from Lennar home builders. Also it also provided good mortgage.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
My salesperson is very knowledgeable
- Dara U.
- Verified Homebuyer
- July 18, 2023
- Rosenberg, TX
Stephen, my salesperson is excellent
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Moved from Indiana to Texas
- David B.
- Verified Homebuyer
- July 18, 2023
- New Caney, TX
Overall it was a good experience moving from Indiana to Texas. Lennar was accommodating with scheduling for closing and walkthroughs. Closing was online. The house is great. It has been a month so far and we haven’t had any issues with the home itself. I would recommend considering Lennar for future purchases.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Very good
- Jose D.
- Verified Homebuyer
- July 18, 2023
- Conroe, TX
Not complain good service nice area
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Go Elsewhere!!!
- Anonymous
- Verified Homebuyer
- July 18, 2023
- New Caney, TX
The home buying process was a nightmare from having a processor who had been only been working for 2 weeks in his position to a lender who had only been working in hers for a month. Closing day I still didn’t know my closing costs, I’ve now been in my home a month. I’ve run into SEVERAL issues from a faulty breaker box, to a improperly installed garage door just to name a few. I’ve put in SEVERAL repair requests and not one of the items have been completed. The communication is horrible, if you need anything repaired be prepared to pay for it out of pocket because you will be completely ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Excuses Excuses!
- Jacob C.
- Verified Homebuyer
- July 13, 2023
- Rosenberg, TX
I'll say the sales member for Lennar was probably the best employee Lennar has. He was always returning calls and finding solutions for us if we had an issue. On the other hand, the builder was not. The builder/CM was always giving some excuse and or promising something and not coming through. We have since closing, realized how much he missed in the building process as well as didn't do something he said he would before close. Have heard rumors that he's just average in terms of CM and was not the best one on this development. I can certainly attest to that at this point.
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
New home review for builder Lennar
- Anonymous
- Verified Homebuyer
- July 12, 2023
- New Caney, TX
My home buying experience with Lennar was great absolutely zero issues or complaints & I love my new area ..but for the price these homes are currently being sold for the flooring is very sub par unless you love a lot of carpet & I've seen better quality bath tubs in an apartment
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Average
- Anonymous
- Verified Homebuyer
- July 12, 2023
- New Caney, TX
Seller told us that all houses came with a garage door opener. Nope. HVAC system was leaking the first two months, during weeks of 100+ degree heat. Buying process was a nightmare.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
Very thorough and professional group.
- Thornton B.
- Verified Homebuyer
- July 11, 2023
- Dickinson, TX
The home is beautiful and we are happy with the whole cast of people who were involved. They all went over and beyond. From Katie to Nancy, Todd, Glenn, and all others I could not have found a more helpful group, Thanks to all of you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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