Lennar Reviews in Houston, TX

NOT MUCH CONTACT WITH BUILDER

Needs more supervision of sub-contractor workmanship. However, the builder did make everything correct after demanding corrections.

My Lender expereince sucked. Barely was able to get in contact with Rich W. Would have liked to have more interaction with him being that I was a first time homebuyer! Other than that, the construction team was helpful and friendly. I will probably not use Lennar as a Lender in the future.

I would love to give Lennar 5 stars but my experience over several months with “one bad apple” sales agent Monica left Such a bad taste. I hope that if you chose to Buy Lennar you have a better sales experience because once you get to work with builder Justin and Tom they give you a 5 star experience. Quality should be their last names.

Seller told us that all houses came with a garage door opener. Nope. HVAC system was leaking the first two months, during weeks of 100+ degree heat. Buying process was a nightmare.

Would have liked to have had more flexibility in making minor changes.

Our experience with Lennar was a mixed bag. Issues with Lennar Mortgage aside, Lennar was helpful and prompt with questions and inquiries. There were some miscommunications (in regards to ceiling fans and gutters), but the issue was resolved with the help of Alejandra. She did a great job with sticking her neck out for us to help rectify the issue. However, I am fairly upset that it head not communicated to us that we had a transformer box in our backyard, prior to the electrical tech coming onto our property unannounced and uninvited.

Positive experience with sales department though annoyed with constant price increases during discussion period. Experience with mortgage division very frustrating. Most trade work par for production home. Brushed paint and caulk work done on site is marginal at best. Warranty performance good so far.

I liked the representative. She went above and beyond to help us and make us happy but when it came to the construction it was finish quick and we will fix it once we close on the house. I have been having major problems with the subfloor (it creaks). This is NOT my first home that I have built and for someone to tell me all homes creak, yes they do, OLD HOMES not brand new construction homes. Then, there is the issue with the sheetrock. It is beginning to bulge out, again all these issues are things that shouldn't be happening within 2 months of living there. On the contrary to the construction, their customer service is excellent. They come and fix what is wrong within a weeks time. Overall, I love my home. ... More

The sales guy I dealt with was not 100% honest about things that would be included in the home. We noticed a lot of things that needed to be done during the walk through that was done afterwards. There was a lot more things that were not done or were not done the way they were supposed to be done, because the construction manager was not available during the completion of my home and because this is my first home I wasn’t aware of everything I needed to be looking for. Their responsiveness to fix everything in a timely manner I was grateful for.

better than some other builders but not the best!

Just wish the home had better finishes

We ran into a bunch of issues with the loan lady and she wasn’t listening. But Jose the sales guy helped us threw the process on buying the house.

Selection process and purchase was very positive. The construction period was not very good - 3 construction inspectors (one we never met); felt very haphazard and not customer-focused. Quality of workmanship is fair - small details like placing a sprinkler head at the exist point of a downspout, which is now covered up by a concrete splash pad; caulking in many places looks like it was done with the non-dominant hand of a non-professional. The post-construction warranty period experience has been positive. Our Customer Service Coordinator [no names, correct? :) ] has been very engaged with us as well as the single virtual discussion I had. ... More

I would recommend having a home inspector inspect the home prior to closing

Great process until follow ups. Follow up work is terrible. Great sales and financial group. The building manager is a super nice guy but the contractors used do poor work and are filled with excuses.

When we first moved in to our home a few months ago, half the grass was dead, the tree in the front yard was dead, there was trash everywhere, and they did a horrible job painting the inside. There was zero prep work done to the ground before laying the sod down, and I witnessed this as I saw them do the neighbors. They left their bottles and trash and rocks in the yard and threw the sod on top of all of it. Other neighbors have stepped on pieces of metal in the yard. THIS IS A LAWSUIT IN THE MAKING. If one of my children were to have stepped on any of the junk I found in the lawn, it would not have even a good situation. Not to mention they didn’t pull any weeds before starting so now my grass is 80% weeds. I’d rather have done it all my self because I’m doing more work to fix it than it would have been to do it right the first time. I know dozens of others in the neighborhood feel the same way. Also, they used one layer of the cheapest paint possible inside. If you get any dirt on the wall and try to wipe it off, it wipes the paint off with it. So we have to paint the entire house because after 2 months of being here, there’s spots where paint is missing because you can’t properly clean it. There’s also paint splatter all over the floors and it’s caked up on door hinges. I wouldn’t recommend anyone buy a Lennar starter home unless you do the landscaping yourself and ensure they do a good job painting and clean up after themselves. ... More

My whole process was very fast. Within the short period however, the loan process was very frustrating. The loan officer was difficult to reach at times plus some of the people who were working my loan lived in another time zone, making it even harder to communicate/connect with. The person who initiated the homebuying process basically disappeared after I put my down payment down. As a first time homeowner, I feel like the experience could’ve been way better.The house overall was nice until I moved in and experienced 2 roof leaks from the sealant being broken. Though it was quickly fixed, I believe as a new house there shouldn’t be a problem with the roof but then again they build the houses very quickly! ... More

The price is good for anyone want to own house, but the quality is lowest

All mortgage documents are done online which makes it an easy process and accessible for future needs. However, dont expect a quick answer or one at all if you have any questions regarding your mortgage. I noticed a lot of finishing mistakes (nail pops, nail holes, no caulking, paint overspray) in the house that were pointed out during the walk through but never fixed. Overall good experience.

little ability to understand immigration issues that end up harming the buyer.

The loan process was overall okay. There were parts where they left us hanging on what’s going with the loan. The house overall was very good. Several issues needed to be fix, but took too long to respond to us about when to get it fix. Some parts of the house where missing or missed paint. It was pointed out during inspection that there some several spot where missing paint. Overall experience Okay.

DO NOT close until everything is set up. It’s been almost 2 months and we still don’t have a mailbox. Also, we still can’t get cable/internet services because the builder didn’t work with the companies ahead of time and there are no cables laid out for this services. Please do yourself a favor and go with a different builder.

The best part of our experience was the customer care rep, Mystic. She has been very helpful and understanding with our concerns and issue.

Landscaping issues are terrible on the yard