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Lennar Reviews in Houston, TX

What Houston Homeowners Have to Say About Lennar.

Read all 1017 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Houston Area

1017 Reviews in Houston Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Houston Area

View Homes

Customer Reviews

Build quality could be better, repairs are made promptly

  • Pedro M.
  • Verified HomeBuyer
  • April 18, 2023
  • Baytown, TX

Seems like construction was rushed, however when making request for service they do come out in a prompt manner to resolve the issue. Overall I would buy again if the price is right.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Closing issue not fixed

  • Kaylon W.
  • Verified HomeBuyer
  • April 18, 2023
  • Baytown, TX

Overall great experience buying my fist home. One thing I’m still waiting to be replaced is my driveway. I was told on closing day it would be fixed and here I am over a month later and my driveway is still not fixed. The incline is too steep I can only reverse into the driveway and the massive crack (that happened before I even used it) is still an issue.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 1

Lennar Homes

  • Jose L.
  • Verified HomeBuyer
  • April 18, 2023
  • Fulshear, TX

From the very beginning, the sales team lead by Bryan was top notch. He was always available for us. Then the financial team was there until the last minutes helping us as well, giving us the extra mile. Thanks to Lennar Homes for helping me to achieve my home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Home sweet Home

  • John P.
  • Verified HomeBuyer
  • April 12, 2023
  • New Caney, TX

The new constrution is solid and dependable. The exterior brick, windows and doors compliment each other and lead inside to a flowing, open format design making everyday living easy. The hard surface floor are easy to clean and maintain.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor customer service

  • Anonymous
  • Verified HomeBuyer
  • April 11, 2023
  • Porter, TX

Very poor customer service and difficult to get warranty work done. Lennar lacks ownership of responsibility and transparency. I would never recommend buying a home from Lennar.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Great

  • Abibat A.
  • Verified HomeBuyer
  • April 11, 2023
  • Rosenberg, TX

Efficient, Reliable, Trustworthy, professional, and Trustbuilder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Melissa M.
  • Verified HomeBuyer
  • April 11, 2023
  • Hockley, TX

Everyone at Lennar was wonderful from the first person I spoke with until I closed on my home! I highly recommend Lennar for their wonderful customer service and great floor plans!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

What you get in savings you sacrifice in quality

  • Denise T.
  • Verified HomeBuyer
  • April 11, 2023
  • New Caney, TX

If I could turn back the hands of times I would have never bought a home with this builder. My salesman David was to sum it up the worst if you get him run immediately. Tiffany my loan officer tried to get me to close on a house I wouldn't be able to take possession of just so they wouldn't have to redo paperwork. It's been a month my front lawn has fallen into the street my cabinet fronts are falling off, I have standing water in yard and they never relaid the sod so now its mud and weeds and they stripped it from the edges so the grass doesn't even meet the sidewalk. Byer Beware

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Great Experience

  • Milton C.
  • Verified HomeBuyer
  • April 10, 2023
  • Rosenberg, TX

Great Experience The Builder took time to respond to all my questions

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Jose G

  • Jose G.
  • Verified HomeBuyer
  • April 04, 2023
  • Baytown, TX

La calidad del trabajo es extremada mente pésima por el precio y los materiales son de los más baratos y corrientes no recomiendo a nadie que compre casa con esta compañía

Lennar responded:
Buenas tardes, y gracias por compartir su experiencia con Lennar. Le pedimos que si hubiese algo pendiente, en lo que podamos ayudar a darle seguimiento, nos lo haga saber mandando un email a: LennarCares@lennar.com. Gracias de antemano. Saludos. Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Mr.

  • Felix L.
  • Verified HomeBuyer
  • April 04, 2023
  • Baytown, TX

Lots of repairs needed before and after closing and it took long time to respond to or repair. Flooring installation is poorly made and the front door peephole is made to accommodate a 6+ foot tall person to see from. When asked yo lower for safety was told NO can do.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Happy buyer

  • Kemo D.
  • Verified HomeBuyer
  • April 04, 2023
  • Hockley, TX

I love my Lennar home. The community is in a great location. We have access to a big park and the mall is only 8 minutes away. Our area will continue to develop over the next decade and I’m looking forward to the future. For anyone who’s looking to buy a brand new home I would recommend Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Experience was like pulling teeth.

  • Douglass K.
  • Verified HomeBuyer
  • April 04, 2023
  • Porter, TX

Terrible customer service. Can’t get anyone to answer calls, still haven’t gotten my mortgage situated. Yard was done terribly.

Lennar responded:
Hi Douglass, thank you for your review, we appreciate your feedback. If there is anything outstanding that we can assist you with going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Overall good

  • Yash C.
  • Verified HomeBuyer
  • March 28, 2023
  • Hockley, TX

Good deals; thoughtful design, good material used it seems For Workmanship and quality, we will ha e to wait for a year to see how things turn out.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Home Sweet Home

  • Guadalupe T.
  • Verified HomeBuyer
  • March 28, 2023
  • Hockley, TX

The home is beautiful and we have enjoyed settling in. The home is spacious and laminate throughout is helpful as far as cleaning. My constructive criticism is as follows. The fresh air intake that is built in is terrible. Anytime anyone around is grilling or smoking outside, the odor ends up inside. A lot of the paint is flaking off in spots so the quality might not be the best. Shower walls are flimsy so be careful. We appreciate the timely manner in which things have been fixed, David is on top of things. We look forward to enjoying our home for many years to come.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Construction and quality was sub standard, lots of issues till closing

  • Anonymous
  • Verified HomeBuyer
  • March 28, 2023
  • Fulshear, TX

I have bought 3 houses with Lennar so far, but I am done with them and not going to buy and will discourage new buyers

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 3

My experience with Ray was HORRIFIC. The team was made fully aware of my situation.

  • Tiffany C.
  • Verified HomeBuyer
  • March 24, 2023
  • Hockley, TX

It did not go well at closing. I had a tough time with Ashley's teammate. I finally had to escalate the situation to their boss, so I could close on the day matthew said after calling me when I was on the way there. Ashley was honest and said it may not happen, but Matthew said otherwise. I would never want anyone to go through what I experienced. I also have noticed some things that wasn't actually handled well but I signed off on the 2nd walkthrough.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

Lennar Mortgage was a terrible experience

  • Virgil H.
  • Verified HomeBuyer
  • March 23, 2023
  • Conroe, TX

I absolutely hated dealing with Lennar Mortgage, you kept checking my credit score which made it go lower in order to charge me a higher interest rate. Dealing with LM is like dealing with the devil. The worst experience I've had in many years.

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 4

Unbelievable

  • Stephanie T.
  • Verified HomeBuyer
  • March 21, 2023
  • Hockley, TX

Where should I start.. From start to finish it has been a NIGHTMARE…BTW Lennar Mortgage is the WORST EVER !!! #NeverAgain. #Run

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Sales notified Lennar that the subs were using our power after we closed escrow and we got a high bill even though we had not moved in

  • Reynolds L.
  • Verified HomeBuyer
  • March 21, 2023
  • Hockley, TX

Good value for the product we received

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

New home!

  • Allison G.
  • Verified HomeBuyer
  • March 21, 2023
  • Hockley, TX

Lennar is more than your basic home builder. Our home included sprinklers, a keypad lock, garage door opener, and all appliances, including a washer and dryer! We are really blessed with this home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Love my new home!

  • Sharon C.
  • Verified HomeBuyer
  • March 21, 2023
  • Porter, TX

The service received has been exceptional. Everyone has been helpful and responsive. Now, my not to good experience has been to received the home dirty and having to do service tickets. Other than that, I love my new home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Realtor

  • William V.
  • Verified HomeBuyer
  • March 17, 2023
  • Baytown, TX

Title side and portal are not recommended. Plus 2% commissions is just wrong

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Ok for my first home

  • Justin H.
  • Verified HomeBuyer
  • March 15, 2023
  • Katy, TX

The experience was not really good did not keep us updated with the home, and closing was a mess.

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Excellent Experience

  • Reynier P.
  • Verified HomeBuyer
  • March 14, 2023
  • Porter, TX

Excellent customer service. The entire process went as planned. Excellent communication at all times. Our Loan Officer Stephen was amazing. He really knows his work and everything was very close to the estimate. The project Manager Thomas was also amazing. The house was delivered by the schedule and the end result was amazing. We are extremely happy with our home. Thank you Lennar Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5