Lennar Reviews in Houston, TX
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What Houston Homeowners Have to Say About Lennar.
Read all 793 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Houston Area
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Customer Reviews
Muy buena construcción y tamaño de lote.
- Mitchell C.
- Verified HomeBuyer
- May 01, 2024
- Katy, TX
Muy buen diseño y tamaño de lote apropiado. Algunos materiales podrían ser mejores para lograr mejores acabados. Excelente la tasa de interés que dieron con relación a otros Builders. La única queja fue el proceso del préstamo!, muy ineficientes y poca comunicación.
Total Score 3
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Good value
- Geoffrey S.
- Verified HomeBuyer
- February 08, 2022
- Katy, TX
Good value overall, but lots of cracking on walls and paint spills on floor.
Total Score 3
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Rick B
- Ricky B.
- Verified HomeBuyer
- October 24, 2024
- Willis, TX
We love our home, it’s great. We are old, retired and are very technologically challenged. That was our problem .I’m sure others would not have the same issues. When supplying required information to Lennar we were ask to provide that by computer formats we didn’t know or understand. We informed all of this and were told help would be given. Some was, but we perceived to be a problem to them instead. Much time was wasted and we became very frustrated. The process of buying a new home became very unpleasant. I’m sure others more savvy would fair much better than us.
Total Score 3
Quality 4
Trustworthiness 3
Value 5
Responsiveness 5
Great Home but Wasn’t Easy Process
- Amanda G.
- Verified HomeBuyer
- July 19, 2022
- Conroe, TX
Our sales person Kacey was amazing. She communicated with me and was just short of being our loan officer as well because I could not get any communication during the loan process. Communication with our loan officer was little to none. He would not answer or return phone calls and the only emails he would respond to were the ones our sales person confronted him on. What even more frustrating is when we reached out to our loan officer to lock in our internet rate we got no response and then the interest rates went up. Super frustrating. Luckily the last 3 weeks before we closed on our ...
Total Score 3
Quality 3
Trustworthiness 4
Value 5
Responsiveness 5
We honestly had a terrible experience getting the home! That whole underwriting thing was extremely overwhelming! Lennar has some great people in place, that help us overcome every hurdle! It’s a rough process but we pushed through.
- Raymond S.
- Verified HomeBuyer
- January 19, 2022
- Crosby, TX
Underwriting is tough but trust your getting a good home build! A home with good bones, & good materials. Lennar is excellent at responding to issues. They make sure you love your home! They guide you virtually every step of the way! If you choose lennar like we did you will not regret it just be diligent and don’t overpay!
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Lennar - Still trying to get some warranty issues resolved, has taken
- August N.
- Verified HomeBuyer
- September 01, 2021
- Humble, TX
Still trying to get some warranty issues resolved, has taken over 2 months and still not satisfied with results.
Total Score 3
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
Cheap contractors
- Douglas K.
- Verified HomeBuyer
- November 05, 2019
- Spring, TX
For the most part was happy, my upgraded tile floor still looks very poorly done. Problem was not addressed properly and lennar refused to fix it properly
Lennar responded:
Hi Douglas, thank you for taking the time to share your experience. If you could please send us an email at corporatecustomercare@lennar.com with your homesite and contact information we will follow up with the management team. - Lennar Customer Care
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Lennar experience
- Elvira T.
- Verified HomeBuyer
- January 21, 2022
- Katy, TX
My overall experience was good. I do not want to fault them for the craft folks they hire and workmanship that they do. There were items along the way that concerned me, but overall most were taken care of. I have yet to receive my exterior house colors for touch up . I have emailed my salesperson and he keeps sending me the same document of the items included in the house, BUT I want to know the NAMES of the colors used for the exterior. Anyway, for the price at the time it was a good value.
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Lennar - Danielle/Kelsey and Tony were great
- Judy B.
- Verified HomeBuyer
- June 08, 2021
- Humble, TX
Danielle/Kelsey and Tony were great
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - The house itself is very well made with lots of technology.
- Thien T.
- Verified HomeBuyer
- April 07, 2021
- Richmond, TX
The house itself is very well made with lots of technology. The overall buying experience was not terrible, just stay away from getting loan with lennar.
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Responded quickly
- Anonymous
- Verified HomeBuyer
- July 18, 2019
- Cypress, TX
Unfortunately I had a leak inside of a wall due to unfinished piping from AC unit in the attic
Lennar responded:
Thank you for sharing your concerns with us. We are sorry to hear about this matter, but happy to hear that it was addressed quickly. If you have any additional items that we can assist with, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 3
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
John B
- John Reese B.
- Verified HomeBuyer
- October 24, 2024
- New Caney, TX
Overall home is OK. Nothing that makes them stand out above other area builders. We liked the floor plan over other builders options. Utilizing Lennar mortgage was a nightmare.
Total Score 3
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Lennar 50 ft
- Manishkumar Arvindbhai P.
- Verified HomeBuyer
- September 24, 2024
- Baytown, TX
In a 2400 sqft house, lennar provide only one sink in master bedroom and their original design is questionable. Plus using wood floor instead of tiles in all bathrooms. Only one Ethernet connection in the whole house which is only in living room. The room facing main road has only one small window in lennar wildflower II collection in Marigold elevation B plan. Overall plan for marigold is really good. And spacious. Bath tub size is too small to fit in secondary bathrooms. These are all small design changes that gives more satisfaction if it were included in original plan.
Total Score 3
Quality 4
Trustworthiness 4
Value 2
Responsiveness 5
Rush much?
- Anonymous
- Verified HomeBuyer
- August 17, 2024
- Humble, TX
Felt like I was being rushed once paperwork were required of me but when I wanted answers it took longer to get them. If I had to do it all over again, I would have hired an outside inspector from the initial concrete pour until final inspection.
Total Score 3
Quality 4
Trustworthiness 3
Value 5
Responsiveness 3
Most everyting was great except for 2 items
- Guillermo Enrique B.
- Verified HomeBuyer
- April 17, 2024
- Conroe, TX
Neither bathroom came with any towel hangers, when sink, bathroom and shower normally have one. We are willing to forego the missing top bathroom cabinets. Pavement to the front door has a couple of holes exposing inner wood. We are still very happy with the new house, but the above needs attention.
Total Score 3
Quality 5
Trustworthiness 4
Value 3
Responsiveness 3
NO OPINION
- Denice Marie J.
- Verified HomeBuyer
- May 03, 2023
- New Caney, TX
NOT MUCH CONTACT WITH BUILDER
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Lennar - Needs more supervision of sub-contractor workmanship.
- Anonymous
- Verified HomeBuyer
- November 03, 2021
- Baytown, TX
Needs more supervision of sub-contractor workmanship. However, the builder did make everything correct after demanding corrections.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
First Time Homebuyer
- Anonymous
- Verified HomeBuyer
- May 02, 2024
- Richmond, TX
My Lender expereince sucked. Barely was able to get in contact with Rich W. Would have liked to have more interaction with him being that I was a first time homebuyer! Other than that, the construction team was helpful and friendly. I will probably not use Lennar as a Lender in the future.
Total Score 3
Quality 4
Trustworthiness 3
Value 5
Responsiveness 2
1 Bad Apple can truly spoil the bunch
- Lahtia C.
- Verified HomeBuyer
- October 30, 2023
- Hockley, TX
I would love to give Lennar 5 stars but my experience over several months with “one bad apple” sales agent Monica left Such a bad taste. I hope that if you chose to Buy Lennar you have a better sales experience because once you get to work with builder Justin and Tom they give you a 5 star experience. Quality should be their last names.
Total Score 3
Quality 5
Trustworthiness 2
Value 5
Responsiveness 2
Average
- Anonymous
- Verified HomeBuyer
- July 12, 2023
- New Caney, TX
Seller told us that all houses came with a garage door opener. Nope. HVAC system was leaking the first two months, during weeks of 100+ degree heat. Buying process was a nightmare.
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
No flexibility on closing date.
- Michael Martin B.
- Verified HomeBuyer
- May 20, 2023
- Porter, TX
Would have liked to have had more flexibility in making minor changes.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Mixed Bag
- Huy N.
- Verified HomeBuyer
- December 31, 2022
- Katy, TX
Our experience with Lennar was a mixed bag. Issues with Lennar Mortgage aside, Lennar was helpful and prompt with questions and inquiries. There were some miscommunications (in regards to ceiling fans and gutters), but the issue was resolved with the help of Alejandra. She did a great job with sticking her neck out for us to help rectify the issue. However, I am fairly upset that it head not communicated to us that we had a transformer box in our backyard, prior to the electrical tech coming onto our property unannounced and uninvited.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Positive overall.
- Barry S.
- Verified HomeBuyer
- July 13, 2022
- Porter, TX
Positive experience with sales department though annoyed with constant price increases during discussion period. Experience with mortgage division very frustrating. Most trade work par for production home. Brushed paint and caulk work done on site is marginal at best. Warranty performance good so far.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
The unique floorplan
- Evelyn T.
- Verified HomeBuyer
- May 18, 2022
- Tomball, TX
I liked the representative. She went above and beyond to help us and make us happy but when it came to the construction it was finish quick and we will fix it once we close on the house. I have been having major problems with the subfloor (it creaks). This is NOT my first home that I have built and for someone to tell me all homes creak, yes they do, OLD HOMES not brand new construction homes. Then, there is the issue with the sheetrock. It is beginning to bulge out, again all these issues are things that shouldn't be happening within 2 months of living there. On the contrary to the ...
Total Score 3
Quality 2
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - The sales guy I dealt with was not 100% honest about things that
- Brandi G.
- Verified HomeBuyer
- February 19, 2022
- Baytown, TX
The sales guy I dealt with was not 100% honest about things that would be included in the home. We noticed a lot of things that needed to be done during the walk through that was done afterwards. There was a lot more things that were not done or were not done the way they were supposed to be done, because the construction manager was not available during the completion of my home and because this is my first home I wasn’t aware of everything I needed to be looking for. Their responsiveness to fix everything in a timely manner I was grateful for.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
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