Lennar Reviews in Houston, TX

Great response. Supportive. Comes with Ring security and few other nice technologies.

Lennar was incredibly responsive throughout the process. From sales, AJ assessed my needs and proactively suggested I view my new home although it was not the home I inquired about. Sandra was accessible and available to answer my questions at any time regarding financing. Danielle was great during the inspections/walk through process and Todd + his team rocked all the fixes needed for move in. Closing day Sherrie went above and beyond to make sure I understood everything was patient and knowledgeable regarding every question I had. Thanking Lennar and I would absolutely recommend this team to any buyer! ... More

Monica, Michelle, and Diane were all great!

Very dissatisfied with my yard. It has so many holes and bumps when it was laid. There are so many small things that wasn’t addressed after my walk and still waiting on materials to come in to fix them.

I had a great buying experience from Steve, he got me the price i wanted and actually listen to what i was looking for in a home when i came in. Didn’t feel rushed or pressured at all. He was awesome! After buying the home i did have 2 issues that needed major repair with plumbing and electrical. There were a lot of minor cosmetic issues i thought were addressed after the final walk through. Overall we are content with our purchase, however could spend more time doing QC before delivering final product to the customer.

the floors in this home are so hard that have been in excruciating pain since moving in and I consider this house unlivable! if I could trade it in I would it. I cannot recommend anyone buy a home from lennar if this is the type of flooring that will be in your home. the pain I am in out weighs any good. I will say that responsiveness has been quick but no avail. The overall home buying experience besides a few delays was pretty good the salesperson James was very helpful and patient, and I felt Diana who did the walk through was trustworthy, but again, the flooring is so awful I would have to give it a zero on quality of workmanship and materials is substandard and I would see inhumane and criminal. I do not think the value is worth what I paid and after 8 months of looking for a home and moving over 1,000 and all of the obstacles I faced to get here, I am looking to get out in less than one month of moving in ... More

David well explained everything and was always there to help.

Fred along with Lennar Mortgage made the experience great through the hole. I was on contract. Hats off to construction as well.

Make sure you double check everything on your final walk through. Builders don’t care about craftsmanship.

Our sales agent lied about mortgage rate multiple times and then lied she never stated she had given us such a quote. I, the presence of my real estate agent, had repeated the quote several times back to her prior to shaking hands on the deal. She even had called a supervisor regarding our offer in front of us. She then stated it had been approved. When we had the contract a few hours later we were shocked to find the rate a point higher. When we called the mortgage agent she clarified it was to we 0.76 point higher, but still not the rate of 4.99%. No one could explain the reason for the change and we have excellent credit. Mortgage company was disorganized. Our mortgage agent and the underwriter agent efforts were redundant. Caused us nightmares with multiple requests for the same information. The names of documents and who might be able to supply them were confusing. We had to setup the two agents on a teleconference to clarify the multiple requests for the same documents. Additionally, we setup a teleconference between Fidelity and the underwriter’s agent to finally clarify that we had sent the correct documents. The underwriter kept asking for documents piecemeal over 11 week period to close. Closing was delayed because of it. We drove 50 miles to closing on the assigned date only to find out that financing was still up in the air despite being told that we were essentially approved. The mortgage agent told us it was still being processed and told us to leave the mortgage office immediately. Since we had come from Florida to complete the buying process this business added two extra days and plenty of stress to what should have been a happy process. We were just short of walking away from the deal, but we were coming back our hometown for my husband’s health. In discussions with other folks like our builder and our bank teller who helped with the cashier’s check.they both described terrible experiences with the mortgage division. Always thought Lennar made a quality home, do not think we will buy another home with them. Sorry, but we likely will advise friends and associates the same. ... More

Overall, we are not very impressed with our Lennar home. We did get it for a good price, be we expected more for our money. We especially expected what was here to be in much better shape and quality. Things look very rushed and sloppy all around our house. Paint splatters everywhere, drywall looks very bad in places, yard is a mess with trash and debris left behind everywhere. It is quite disappointing with the amount of things we have had to do ourselves just to make the house presentable, and there is still a lot we have the clean and make better. Overall we are disappointed with the finished product and would not recommend Lennar. ... More

It was a great experience!

Poor communication during buying with sales finance and title people once we gave our Ernest money no one cared to talk anymore it seemed. I had to call and chase people down to get updates and answers and didn’t get that first time home buyer experience pretty much left in the dark till the day we closed and it was all about two minutes of here’s your keys congrats bye But anything after the home buying experience has been great if we have had any issue our ccr has been awesome he stays on top of things and stays in contact with us to give any updates available great customer service on his end ... More

We had issues with the salesperson reaching out and coordinating with our realtor. He did keep us up to date on the progress of our house, which was nice. Upon coming in we had power pulled during the final walkthrough and the construction manager told us it was the electrical company’s fault. Turns out it was his fault for not paying to have the post replaced after it was hit by their landscaper. Got straight lied too and the electrical company informed us he called when it happened but never submitted payment to them for a replacement. Then called the night before panicking because it hadn’t been replaced. So our closing got pushed back 2 days on a cross country move due to them. The caulk around the floorboards looks terrible. Not like a new person did it, like a 5 year old did it. The paint literally wipes off the wall. They tote a high amount of return customers but I cannot figure out how. If I just had a terrible experience or they really inflate their numbers. ... More

My overall experience purchasing a Lennar home was not the best it could’ve been but not terrible either. There were items that I asked if were included and was told yes to only be told later it’s not included with the collection. I didn’t get an apology of incorrect information only an unfortunately which is not an apology. Nothing offered because of the incorrect info either. You have to continuously stay on everyone from beginning to any individuals in between to closing. I even received a phone call from the VP of Lennar mortgage in regards to a survey I left. I missed the call and returned it 30 mins later to not get an answer and I’m still waiting on my return phone call. Lennar has to do more than just checking a box. ... More

If I could give no stars I would. From the second we filled out an application, the rest of the process went lower than rock bottom. We spoke to our finance person (Mary Jo) ONE time and that was after calling/emailing numerous times. I finally reached out to Ali (man in the model home) letting him know that we have been trying to get ahold of her with no call back. This happened several times as we did have questions along the way because Mary Jo NEVER updated us on ANYTHING. The one time she did talk to us she rushed us off the phone stating she was very busy. Ma'am we are all busy, so you saying my 6 figure house application to help your company doesnt matter? yea, ok. We really wanted this house and thats the only reason we proceeded. Ali was well aware of our frustrations through out the entire process. Finally our house was done being built and our FISRT walkthrough came up which went well. Of course, SOOOOO MANY missed things on the painters part, flooring, and cabinetry. There were several places that were not painted...at all..did not even have texture on them. Pieces of vinyl flooring did not touch each other leaving concrete underneath exposed. When we asked about it to the construction manager, Bart, he said there is nothing they can do about it. The cabinetry had several and noticeable scuffs and scratches on them. They said the painters can touch them up. about a month prior to the tentative closing date they gave we tried and tried to see about when closing would be and no one ever reached out to us. We spoke to Ali and he stated it would be a virtual closing. (made sense because our previous home was closed virtually) A week before our closing date they call us asking us if we could COME IN the next day to close. They said they dont know why they said would tell us we would close virtually. We asked for another day and they said they is the only time we can close. So now they inconvenienced us because we cannot just take off on our schedules like that without notice. We gave them a time and they said to come in and they will try to work us in. At this point, we were beyond frustrated and just wanted it to be over. We went in and never saw Mary Jo (who they said we would close with). Once we closed we went to the house to find about half of the touch ups completed. No touch ups were done on the cabinets and the paint jobs were sloppy (had drips on flooring and some spots were not painted at all). Of course we couldnt do a "Final walk through" before closing because they stated they are working on the mistakes found and no one knew when we would close. Also, Please check your fencing. They use a nail gun and on week 1 of being in the house the fence boards were coming off. We went and had to put screws in every one of them. My advice would be to use Lennar as last resort. I know these houses are thrown together over night and use different contractors for different tasks but if they would all just take their time and take pride in their work and not have someone always have to come behind them to correct their poor workmanship then they might actually have received a better review. Overall it was a horrible experience for us. Please use this review to know what to look out for so you can have a better process than us. Again, we had no choice. ... More

I would advise them to make sure issues were completed prior to signing on the dotted line. This is my third Lennar home and worst customer service experience thus far. Overall workmanship in house is good. Service after the sale and attention to needs has ruined this experience for me.

The worst experience of my life buying home from Lennar. Bad salesman from start to finish with little to no help , construction manager cheating and treat you like a kid, paint finish crack and final walk have to delay because no one did it from the first walk , after they touch up move in the paint dry and show crack again leaving the buyer stuck . Never never buy from Lennar

Thomas and Katy were awesome to work with. They stuck with us as we learned about our new home. If issues were found they got them resolved quickly. They were friendly and very kind. Our home is the perfect size and area for us. We love it!

I was told I was getting a $1000 Visa card. At closing, I was told NO Visa card. I called the sales guy and said he will get me a washer and dryer. It's been almost 2 months and no washer and dryer. I have built 3 homes - this was my worst experience.

It was a pretty tough experience. Our sales girl quit in the middle of building. Bounced around to a couple others that didn't help much before being handled by the manager. First walk through was scheduled when work wasn't complete yet. Final walk through when there was still workers working on the house. Was promised issues we found would be taken care of. Here we are a month and half later and we still have tape on our walls from the walk through that haven't been addressed. Even add ins we paid for in the contract weren't done. Crooked walls and bad drywall in multiple places and the 2nd story floor is very uneven after pointed out multiple times during the build. Lennar has some stepping up to do to make this experience right. ... More

Our experience with Lennar was a mixed bag. Issues with Lennar Mortgage aside, Lennar was helpful and prompt with questions and inquiries. There were some miscommunications (in regards to ceiling fans and gutters), but the issue was resolved with the help of Alejandra. She did a great job with sticking her neck out for us to help rectify the issue. However, I am fairly upset that it head not communicated to us that we had a transformer box in our backyard, prior to the electrical tech coming onto our property unannounced and uninvited.

This is my third new Lennar home purchase and final. I thoroughly enjoy the Lennar product . My previous home was a Brookstone- Onyx, the other was a Fairway- Wakefield and now Wildflower- Hanover. When I saw this floorplan, I was wowed away by th space, kitchen, two entrances to the master bed, floorplan, and location. The price was a never thought of price for this up and coming area. Let's just say i have a lot of equity after signing closing documents. Don't hesitate to purchase a Lennar Everything home because you will not be disappointed. Happy Home shopping and Happy Holidays..

The process was direct and straightforward. They provide all they promised, it is good you keep tract of promises until closing. Lennar gives opportunities to homeownership to instrested buyers even at this tough moment in the market. The Sendero community is just so wonderful to be a part of it. My family and I love our new home, for it's a dream come true with Lennar.

Home is very nice. Would be nice if you included ceiling fans, hang down lights above island, a better faucet in kitchen, and better shower heads. Small items, not costly, that a homeowner doesn’t have to do after move in. A little more focus on caulking. Thanks!