Lennar Reviews in Houston, TX
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What Houston Homeowners Have to Say About Lennar.
Read all 1056 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Houston Area
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Customer Reviews
Carole
- Carole W.
- Verified Homebuyer
- May 09, 2023
- Porter, TX
Great experience and value with Lennar!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
thorough, friendly, effective, attentive, respectful and proactive
- David F.
- Verified Homebuyer
- May 09, 2023
- Magnolia, TX
The Lennar team end to end has been thorough, friendly, effective, attentive, respectful and proactive throughout the whole process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
NA
- Paul D.
- Verified Homebuyer
- May 07, 2023
- Cleveland, TX
Everything went well and closed on time.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Everyone I worked with was great!
- Anonymous
- Verified Homebuyer
- May 03, 2023
- Mont Belvieu, TX
Everyone I worked with was great!
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
NO OPINION
- Denice J.
- Verified Homebuyer
- May 03, 2023
- New Caney, TX
NOT MUCH CONTACT WITH BUILDER
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
I moved here in March, so mail delivery was difficult at this address, so deliveries went to the office and I was not notified by my seller that the Direct tv package was there which cost me $80.00 for not canceling on time..
- Kathryn T.
- Verified Homebuyer
- May 02, 2023
- New Caney, TX
I can put up with the noise of new construction around me (2-3 blocks away), but the workers play music so loud that I can't hear my own TV.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
New home owner - Dellrose
- Michelle B.
- Verified Homebuyer
- May 02, 2023
- Hockley, TX
The overall purchasing experience was pleasant. Our consultant was wonderful and helpful. Our customer care representative is great, always helpful and knowledgeable. However, our loan officer was terrible, non responsive or helpful. Our paint is already peeling so the quality is not great. We’ve received information in our closing docs that we’re now being told they will not honor so that’s disappointing. We do love our home and the community so that’s a plus.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Amazing
- Dixa P.
- Verified Homebuyer
- April 26, 2023
- New Caney, TX
I am so happy I chose to buy my home with lennar they made the transition very easy for me thanks so much
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible quality home. Home has lots of issues. It was a very rushed job that lacks quality.
- Denise M.
- Verified Homebuyer
- April 25, 2023
- Baytown, TX
Do NOT buy from Lennar!
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Derrick's Lennar home buying experience
- Derrick D.
- Verified Homebuyer
- April 25, 2023
- Hockley, TX
The entire friend end process to buying a home with Lennar was a nightmare dealing with Sandra, Amanda and their manager during the process to get approved for a loan. Had to be some of the worst customer service I've ever experienced. Steve Renshaw was the one exception to a breath of fresh air with his knowledge and professionalism. The home itself looked great and the project manager Dan was great to deal with. Upon moving in we've noticed a few more hiccups here and there, but overall satisfied with the home and neighborhood. They respond quickly to necessary repairs or maintenance
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 4
Our Dream Home
- Jorge B.
- Verified Homebuyer
- April 19, 2023
- Rosenberg, TX
The purchase experience for new home from Lennard Homes, was a smooth and painless. The Lennard team did all the work, and made it possible to close in one month. The loan officers communicated with us the whole process to avoid delays and helps us obtain our Dream Home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
I believe i could have gotten a better price, bought thought the price went up because I am a foreign national. Overall it was a good buying expérience.
- Olufunke A.
- Verified Homebuyer
- April 18, 2023
- Baytown, TX
All detail above in title
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Bad experience
- Nelson S.
- Verified Homebuyer
- April 18, 2023
- Baytown, TX
The whole buying experience was horrible. Once I moved in I found so many issues with the house. The AC drain line was not connected so there was water damaged and the dryer vent pipe was not put it. They had to cut the walls and fix the water damage and it took a month to fix.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Everything ok
- Amit S.
- Verified Homebuyer
- April 18, 2023
- New Caney, TX
All tha service is good
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Build quality could be better, repairs are made promptly
- Pedro M.
- Verified Homebuyer
- April 18, 2023
- Baytown, TX
Seems like construction was rushed, however when making request for service they do come out in a prompt manner to resolve the issue. Overall I would buy again if the price is right.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Closing issue not fixed
- Kaylon W.
- Verified Homebuyer
- April 18, 2023
- Baytown, TX
Overall great experience buying my fist home. One thing I’m still waiting to be replaced is my driveway. I was told on closing day it would be fixed and here I am over a month later and my driveway is still not fixed. The incline is too steep I can only reverse into the driveway and the massive crack (that happened before I even used it) is still an issue.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 1
Lennar Homes
- Jose L.
- Verified Homebuyer
- April 18, 2023
- Fulshear, TX
From the very beginning, the sales team lead by Bryan was top notch. He was always available for us. Then the financial team was there until the last minutes helping us as well, giving us the extra mile. Thanks to Lennar Homes for helping me to achieve my home!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Home sweet Home
- John P.
- Verified Homebuyer
- April 12, 2023
- New Caney, TX
The new constrution is solid and dependable. The exterior brick, windows and doors compliment each other and lead inside to a flowing, open format design making everyday living easy. The hard surface floor are easy to clean and maintain.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor customer service
- Anonymous
- Verified Homebuyer
- April 11, 2023
- Porter, TX
Very poor customer service and difficult to get warranty work done. Lennar lacks ownership of responsibility and transparency. I would never recommend buying a home from Lennar.
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Great
- Abibat A.
- Verified Homebuyer
- April 11, 2023
- Rosenberg, TX
Efficient, Reliable, Trustworthy, professional, and Trustbuilder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Melissa M.
- Verified Homebuyer
- April 11, 2023
- Hockley, TX
Everyone at Lennar was wonderful from the first person I spoke with until I closed on my home! I highly recommend Lennar for their wonderful customer service and great floor plans!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
What you get in savings you sacrifice in quality
- Denise T.
- Verified Homebuyer
- April 11, 2023
- New Caney, TX
If I could turn back the hands of times I would have never bought a home with this builder. My salesman David was to sum it up the worst if you get him run immediately. Tiffany my loan officer tried to get me to close on a house I wouldn't be able to take possession of just so they wouldn't have to redo paperwork. It's been a month my front lawn has fallen into the street my cabinet fronts are falling off, I have standing water in yard and they never relaid the sod so now its mud and weeds and they stripped it from the edges so the grass doesn't even meet the sidewalk. Byer Beware
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Great Experience
- Milton C.
- Verified Homebuyer
- April 10, 2023
- Rosenberg, TX
Great Experience The Builder took time to respond to all my questions
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Jose G
- Jose G.
- Verified Homebuyer
- April 04, 2023
- Baytown, TX
La calidad del trabajo es extremada mente pésima por el precio y los materiales son de los más baratos y corrientes no recomiendo a nadie que compre casa con esta compañía
Lennar responded:
Buenas tardes, y gracias por compartir su experiencia con Lennar. Le pedimos que si hubiese algo pendiente, en lo que podamos ayudar a darle seguimiento, nos lo haga saber mandando un email a: LennarCares@lennar.com. Gracias de antemano. Saludos. Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Mr.
- Felix L.
- Verified Homebuyer
- April 04, 2023
- Baytown, TX
Lots of repairs needed before and after closing and it took long time to respond to or repair. Flooring installation is poorly made and the front door peephole is made to accommodate a 6+ foot tall person to see from. When asked yo lower for safety was told NO can do.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
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