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Lennar Reviews in Houston, TX

What Houston Homeowners Have to Say About Lennar.

Read all 1017 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Houston Area

1017 Reviews in Houston Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Houston Area

View Homes

Customer Reviews

little understanding towards the buyer

  • Jose A.
  • Verified HomeBuyer
  • December 14, 2022
  • Hockley, TX

little ability to understand immigration issues that end up harming the buyer.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Okay with experience

  • Garry V.
  • Verified HomeBuyer
  • December 13, 2022
  • Rosenberg, TX

The loan process was overall okay. There were parts where they left us hanging on what’s going with the loan. The house overall was very good. Several issues needed to be fix, but took too long to respond to us about when to get it fix. Some parts of the house where missing or missed paint. It was pointed out during inspection that there some several spot where missing paint. Overall experience Okay.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar is All Smoke and Mirrors

  • Kodi T.
  • Verified HomeBuyer
  • December 08, 2022
  • New Caney, TX

I closed on a house in a Lennar community 6 months ago. The building process was ridiculously stressful. Zac, the building manager over my home, was hard to communicate with, did not follow through on requests, left my build sitting with unfixed issues for months. Even untouched the week between my initial walkthrough and my final one. I ended up coming to my FINAL walkthrough, with several trades people actively working to fix problems WHILE I WAS WALKING THROUGH. I was asked to give them a couple of hours and come back to walk again. Zac’s lack of attention to issues, left me dealing with ...

Lennar responded:
Hi Kodi, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and responsiveness of the customer care team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Dl

  • Luther J.
  • Verified HomeBuyer
  • December 06, 2022
  • Willis, TX

Very easy to deal with Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying with Lennar Builder

  • Anonymous
  • Verified HomeBuyer
  • December 04, 2022
  • Rosharon, TX

Builder was decent. Problems here and there that were all fixable. Had to call a few services in for some bigger items missed. After repair, home looks great.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Everything went great from start to the end

  • Benedict O.
  • Verified HomeBuyer
  • November 29, 2022
  • Katy, TX

The process was painless, the rep was simply helpfully and professionally great

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

All are professionals and easy to work with.

  • Anonymous
  • Verified HomeBuyer
  • November 29, 2022
  • Rosenberg, TX

Very satisfied with my home buying experience with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home

  • Howard M.
  • Verified HomeBuyer
  • November 29, 2022
  • Cypress, TX

Lennar provided us with a quality home. What you saw, was what you got. No add-ons.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love the home

  • Rehn K.
  • Verified HomeBuyer
  • November 24, 2022
  • New Caney, TX

Love the sales experience, love the home, loved closing even, but what is the purpose of doing 2 walk-throughs if the majority of the stuff on the list is not taken care of? If we could have waited to do closing, then I would have cancelled the closing until all of the punch list items were complete. Now I am wondering if those things will ever get done...For what we paid for the house, there should not be all the issues still left to correct. This is our 2nd Lennar home and this experience has not been a great one. This house was WAY more than our 1st one and we were treated better on ...

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar Title

  • Kalyn C.
  • Verified HomeBuyer
  • November 22, 2022
  • New Caney, TX

It was the best experience my loan officer Josh was great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

ALL individuals we dealt with were over the top...Thanks so much!

  • Mark J.
  • Verified HomeBuyer
  • November 16, 2022
  • Conroe, TX

ALL individuals we dealt with were over the top...Thanks so much!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

NIGHTMARE

  • LaShonda G.
  • Verified HomeBuyer
  • November 15, 2022
  • Rosharon, TX

This has been the worst experience of my life. I honestly would not encourage, suggest, or promote anyone I like, know or trust to purchase a Lennar home. The quality is subpar, the responsiveness to issues is next to never as far as the repair persons actually showing up. There is no flexibility with scheduling, I had to keep taking off work trying to get things repaired in a BRAND NEW HOUSE. NIGHTMARE.....RUN! I gave 1 stars to submit the review

Lennar responded:
Hi LaShonda, thank you for sharing your comments about your new home purchase. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Patrick

  • Patrick C.
  • Verified HomeBuyer
  • November 15, 2022
  • New Caney, TX

Responding to problems your people are not good. Still waiting on new cabinets that have not been replaced yet. A/c work heater doesn't. Not good for a new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Overall Experience

  • Jeffery B.
  • Verified HomeBuyer
  • November 08, 2022
  • Montgomery, TX

The staff is friendly, responsive, and helpful.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

James

  • James T.
  • Verified HomeBuyer
  • November 02, 2022
  • Rosharon, TX

Everything was awesome.The neighborhood is a excellent place to live.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

worst house i ever bought

  • Vicki h.
  • Verified HomeBuyer
  • November 01, 2022
  • Montgomery, TX

workmanship is awful. the home was not buil to to the specs given to me at purchase. no crown molding- no gutters as stated in the spec sheet

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Great

  • Vanneiry T.
  • Verified HomeBuyer
  • November 01, 2022
  • Katy, TX

Is a nice place love it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Daniel R.
  • Verified HomeBuyer
  • October 26, 2022
  • New Caney, TX

Great service all around from start to finish

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Experience

  • Laura S.
  • Verified HomeBuyer
  • October 25, 2022
  • Rosenberg, TX

Jose with Orientation is awesome!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Barry

  • Barry R.
  • Verified HomeBuyer
  • October 25, 2022
  • Rosenberg, TX

A lot of back splash from the paint and back door problems and landscaping problems water not draining properly

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Could of been better

  • Devin P.
  • Verified HomeBuyer
  • October 18, 2022
  • Rosharon, TX

Workmanship could be so much better. I’ve been going through warranty for so many things when it should of been done correctly the first time.

Lennar responded:
Hello Devin, we are sorry to hear you have had to deal with warranty issues on your new home. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Smooth repair

  • David D.
  • Verified HomeBuyer
  • October 18, 2022
  • New Caney, TX

Repair was for a floor and an electrical issue. Both issues were resolved perfectly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pretty bad financial and title team

  • Jairo M.
  • Verified HomeBuyer
  • October 04, 2022
  • Katy, TX

House quality and workmanship is acceptable for this kind of budget houses, but the financial and title teams sucks. Even though there was plenty of time to get ready for the closing day, as the house was being constructed, they were still asking for info to get the loan just around a week before the closing. Consequently the closing final amount keep changing up to the day of closing creating some unexpected hassles that day. Very disappointing feeling for a well known company as Lennar.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Not Impressed

  • Michael F.
  • Verified HomeBuyer
  • September 27, 2022
  • Porter, TX

Lennar was very pushy to use their mortgage company from the start, making the process super difficult when we decided to use our outside lender. We moved in in early August and different color cabinets were installed in the kitchen, still hasn’t been replaced. There’s rebar sticking straight out of the foundation above the grass. The sod next to our AC unit that we were told was going to be put in was never done. The AC didn’t work correctly for the first two weeks. I had to pay 500 dollars out of pocket to have an electrician come tell me the ground and neutral in my dryer power outlet ...

Lennar responded:
Hello Michael and thank you for writing this review. We want to apologize for the frustrations you have experienced with your home. Please contact us with details of anything outstanding in which we could provide some follow-up, send us a message at corporatecustomercare@lennar.com with your name and address. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Tasks performed very badly (botched, ruined, defective, bungled or clumsy piece of work. Then takes too long to get it fix. It's a mess.

  • Heike M.
  • Verified HomeBuyer
  • September 27, 2022
  • Katy, TX

I bought a Lennar (New Home) in 2004 and had a very good experience, but this time we were disappointed. We chose the house because of the school. Our friends warned us about Lennar. We are still working to get all fixed from Lennar. A lot they just won't. While we closed on the house, they were still working at the home, and it seems like it never ends. In 2004, the house was finished, and we could move in right away after a few paint and grass fixes. This time, the walls are not even straight. We had some walls fixed already. I am tired of looking at all and wished I picked a different ...

Lennar responded:
Hi Heike, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1