Lennar Reviews in Houston, TX

The overall process was very professional and the crew from Lennar aimed to please. Every issue that they could solve they did as quickly as they could. I would consider buying again and would also refer friends and family.

Like Lennar home overall but some workmanship is not good as expected. My home was kind of one of the last homes in the community and felt like Lennar try hard to close it fast instead of taking care. After move in found out many minor issues but like the home for floor plan

Nice size house and design for the price, but the craftsmanship can be a whole lot better.

Pleased with our home purchase and pleased with the builder and the sales staff. After having lived in the house for a few months now, have three suggestions: 1. Sales staff needs to know the location of the neighborhood pool and actually visit it. 2. Fencing needs to be of a higher quality in workmanship. 3. Garages, if were about 2 feet wider, would be much more functional.

While most of our concerns were addressed prior to closing. After moving in the customer care has been slow or nonexistent. Promised information was never provided.

Good price and Carlos was a big help in Sweetgrass

Surprised, I got approved.

There are scuff marks on the floor The shelves s as are too high There isn’t double locks on the front and back doors

Great Sales Consultant Brian, answered questions by email, text, or phone. Ryan, mortgage officer and loan processor gave satisfactory service, the loan process was overwhelming with documents, turnaround time, and zoom loan closing,website had hiccups, the quality assurance person for walkthrough was awesome! The warranty specialist Miema has also been great, addressing needs w electrical system and paint repairs.

Our Lennar home is very spacious and has a wonderful floor plan. That’s what sold us on the home. Our salesperson was very welcoming and seemed to really care and helped us in our search. She told us what our Lennar home came with and even wrote it down in an email. However when the home was being built things were different. We were told that sprinklers would be installed. She actually wrote it in an email along with our appliance package and garage door opener. We didn’t get the sprinklers and we’re finally told we should’ve looked at the option package that we signed. There were so many emails sent by Lennar about the home and the process with messages that it had to be sent back immediately. I didn’t really care for everything being done online. We didn’t really feel like things were personal and we had questions that didn’t get answers. The actual finish work was quite disappointing. Things were done haphazardly and we had to insist that many items be reinstalled and fixed. There were also some design elements that made no sense whatsoever. The utility room had a space for a fridge next to the dryer. However there was no plug and we were told that Lennar stopped putting them in for that several years ago. Lights were not centered and only the master and the family room were wired separately for ceiling fans. That seemed a bit cheap. We couldn’t even put a light over our dining room table because it had two can lights at either end. We were also told that plugs could not be installed on the island due to new building codes. However homes across the street and around the corner have them. It makes me wonder about the honesty of the builders and their representatives. There were several other designs that just didn’t make sense. Our Lennar loan officer on the other hand was absolutely terrific! She was so helpful and responded quickly to my questions and issues that came up. All in all we are glad we went with Lennar but would be much more content if there were some design changes and communication had been better. Right now we’re dealing with a roof leak and some AC issues. We’ll see how their service team responds. Hopefully they’ll do the right thing! ... More

Not exactly sure about the quality of workmanship. I found things that should have been done differently. Some paint, wood material that should have been changed out or turns another way. Flower beds are crowded. Way too many plants. Just odds and ends. Little things that add up. 90% are too small to call and have fixed. I did them myself

Lots of systems not functioning after move in: irrigation system dead, dead grass, electrical braker issue with appliance, paint peeling on front and back doors, no caulking around sinks, bathroom shower tile grout not sealed, drywall concerns.

Love the home but would have loved better quality and a little personalization.

I have had some issues that really bothered me and Im generally pretty easily please. Overall it was a ok experience but there is a lot of room for improvement when it comes to communication in the closing process.

It was a difficult experience but in the end everything turned out well.

The overall value of the house for what I paid is reasonable. However, when buying a new house, I do not expect things to have been installed incorrectly or cover-up made when contractors clearly broke something. It wasn’t until I took my first shower and my brand new home that I noticed the Shower liner had a crack at the top that had clearly been attempted to be covered up with caulk. At the top of the shower area there is about a 3 inch crack that had a thin layer of caulking over top that blended in and without being up close and personal, I could not see. Obviously, when it was installed, the contractor pushed too hard and cracked the wall, covered it and just carried on like nothing happened. I did call Lennar‘s warranty and they offered to repair it. However, I stated it needed to be replaced as I didn’t buy a new house to have something like that just covered up down the line there could be water damage possibly from The crack. They did replace it, but it was still a major inconvenience for me as I had to take the time first for a virtual appointment, then take a day off to wait for a plumber to come change it, and then have to wait for drywall people to come and fix the drywall. so now I do have a new shower wall, but I had to deal with the thin dust that was left behind from the drywall repair spend hours cleaning that. It now clearly looks like the shower lining has been cut out and re-drywall as it will never be a seamless line like it should be if it had just been done properly the first time. There have also been several other things such as the flooring is separating in several places which could just be from the foundation settling, or again from crappy contractors. Every door handle on every door has had to be re-tightened. I have also found trash underneath the sod and several other places as the contractors clearly were unable to find trash cans to throw their trash away . ... More

Very good sales attention. Slow attention on closing day

Shower tub can be better. It’s plastic all over driveway. They can put some scorn light. I am also the living room and bedroom. They can put some ceiling fan. And last in the kitchen, they can put some backsplash thank you.

Ryan was kind and responsive. We had one minor hiccup where I felt like my closing was unnecessarily pushed but I don’t totally blame him. Mischle in finance was extremely rude and unprofessional. She was very short with me and not helpful whatsoever. We’ve also had a few not great experiences with the warranty department. Some items that were promised were then not followed through with the warranty department. They seem quick to shut down all issues brought to their attention. kept all email records and can provide upon request. On a positive note, Sydney I absolutely loved. She was the sweetest, most friendly and helpful. I also had the best experience with our project manager Luke and walk through rep. They made the experience completely worth it. ... More

I was very pleased with the journey of buying a new construction home through Lennar . All the staff members were great and helped me navigate through the technical aspects of the home buying process. Since I’m not a tech savvy person I’m sure glad they were patient with me. That was the positive part of the process. Now comes the parts I was not so thrilled about. I thought I would have a say on what items I preferred in a newest bblconstruction home 1- the house came without gutters. It’s an added big expense that I wasn’t counting on 2- Would’ve liked to have gotten a fridge included in the home package 3- Not at all thrilled about the so called “ luxury vinyl flooring” . It’s already lifting up in some areas . Wish I could’ve picked out ceramic flooring 4- Carpeting in the bedrooms. Would’ve liked it if I could’ve done without it. 5- No garage door opener included 6- Wanted the home to have ceiling fans. . Another option I didn’t get. 6- No coat closet 7- No linen closet 8- Garage is extremely hot because it’s not vented for air conditioning/ heating 9- Despise the wooden fencing. There’s no way it’s going to hold up very long. The planks are so thin and untreated! 10- Definitely not pleased at all with the flat paint on all the walls throughout the house. You can’t wipe the walls without the paint coming off and damaging it more. Who puts flat paint on walls in bathrooms?! With water and humidity levels high in a bathroom. I just feel they supplied the home with very low end materials. Just make sure you pay attention to all these things when you purchase your home. ... More

Major complaint was in the lawn. Sod was placed haphazardly. Very uneven and hazardous to walk on. High spots and low spots can cause ankle twists and tripping.

Lennar realtor rep did not accurately provide available homes, prices, and timelines.

Representative are very helpful.

Salesperson said maybe on incentives,sales manager no communication wouldn't return calls.Fencing in yard 6 inches above ground-they answer was they don't fix that. LOVE the home! But room for improvement on builderrs side

Quality of the workmanship for the sheet rock was horrible, we had to pay out of pocket to correct some of the walls and even after that the ceiling has very bad crease's where they should have floated the sheet rock. Final walk through was somewhat helpless and those issues weren’t fix as well.