Lennar Reviews in Houston, TX

better than some other builders but not the best!

Our experience was very stressful and unpleasant. We are still waiting for return from Lennar for the a double trip for our inspector who could not get into the house do his part because the sales person did not provide access to the house as he promised. It was a total mess from the day we stepped into the model home utill the closing day.

Needs more supervision of sub-contractor workmanship. However, the builder did make everything correct after demanding corrections.

Just wish the home had better finishes

We ran into a bunch of issues with the loan lady and she wasn’t listening. But Jose the sales guy helped us threw the process on buying the house.

Selection process and purchase was very positive. The construction period was not very good - 3 construction inspectors (one we never met); felt very haphazard and not customer-focused. Quality of workmanship is fair - small details like placing a sprinkler head at the exist point of a downspout, which is now covered up by a concrete splash pad; caulking in many places looks like it was done with the non-dominant hand of a non-professional. The post-construction warranty period experience has been positive. Our Customer Service Coordinator [no names, correct? :) ] has been very engaged with us as well as the single virtual discussion I had. ... More

There was a lot of issue wrong inside the home that needed to be fixed/repaired. The home seem to have been built rushed and the customer service is very low to resolve concerns brought to attention.

Good response to issues. However too many issues. Poor workmanship and materials. Shelves are separating from their supports. Wall materials are so poor they would not support hanging even small objects. Dishwasher controls difficult to use. Master bath tiles separating from the wall. Caulking cracking and separating. Overall very poor and was a poor choice when choosing a builder. Will never make that mistake again.

Do your homework. Use another builder!

Should have took my time when buying, checked all of my options.

I would recommend having a home inspector inspect the home prior to closing

The finish work is not that great and when you in your work order and they come out to fix their mistakes they make it worse and so you just end up giving up. Most of them do not speak English so you can't communicate with them.

I chose the Groves specifically because of the trees and Lennar because they leave natural trees in the back yard. Well all 4 of the 80 ft trees have died within 4 months of purchasing the property. So now I am stuck with thousands of dollars of tree removal bills plus thousands more in replacement costs because the HOA requires a specific number of trees in the back yard. Seems like Lennar could do a better job of assuring the trees are in a viable state when the house is complete. The arborists seems to think that the grade/depth of the soil in the back yard caused the trees to die. Something that the builder should be aware of. ... More

Our experience with Lennar was quite positive throughout the building process up until the point of our final walk-through and the days following. Many cosmetic issues were documented before closing but not fixed until we contacted higher ups. These repairs ended up taking months instead of days like our neighbors experienced.

Great process until follow ups. Follow up work is terrible. Great sales and financial group. The building manager is a super nice guy but the contractors used do poor work and are filled with excuses.

I should not have to go through my Home Owners assn to get my curb repaired. It is cracking and should last more than a few months. It should be handled by Lennar through the HOA.

They told us they they will fix certain items of the house before closing. But they never did. Even after bothering them to do it many times. Disappointed.

Let me start by saying, the home isnt all bad.. But after building two times before with different builders, I can tell the quality of lennar and the products they use are definitely not quality. The paint is flat and already flaking off after living in my home for 2 months. The baseboards are so small, they're almost non exsistent.

The closing process went smoothly. But the builders did not do great job and is disappointing. There were many issues mentioned at the time of closing, such as not enough hot water on master bedroom shower, floor tile broken, HVAC units not functioning properly, Landscape both front trees died already and spoiling front look. Builder assured in final walkthrough that they will take care of these issues after closing. My mistake for trusting them and sign on closing documents. Now it is been 45 days since we moved in. Still no one came from builder to repair cracked floor tiles/LVT. Plumber came and said since the shower valve is behind the valve, nothing can be done to bring hot water pressure to normal. Unless I agree to break bathroom wall and agree to make a mess after move in. Called twice for Hvac service call, only one time the Hvac subcontractor showed up, and said "Oh Freon was low, now you should have cold air and better air supply". Nothing changed in 10 days since they last visited. Still there are areas on both floors does'nt get enough air supply and hot areas. Even when turn on heating, same issue; few cold spots even after 3 hours of heating running. There is hardly any air coming out of few supplies. Landscaping half plants fully died. And front of driveway, always muddy water standing due to colder sac elevation issues which is messing up the driveway every time the car go over the ponding water. ... More

Like any large developer they find ways to cut costs and increase their profit margin. Some things to be aware of ... - Won't install blinds because they can't guarantee the drywall which will cost the buyer thousands of dollars - Won't install or recommend sprinkler installation - no fans or towel hangers so be prepared - tough to reach out to the vendors to get additional services. - sold my mortgage immediately after the sale was final. Good News story - good customer service and try to work with any issues. - want to assist and positive customer service

So many things were requested after the inspection but not fixed before closing but was told it’s taken care of. Bit good thing is that they took care of it when I showed them those issues after closing. Your mortgage was very high in interest and for some reason felt like they were not interested in my business.

As it was a new house, There is a lot of details they I as a customer did not see on the walk dates, as soon as i wanted to inform about the issues, Lennar team was not helpful to attend or fix these issues, not only myself. some neighbors have had many issues as well, it looks like they wanted to build fast and not taking care of the quality. I'm sorry for myself that I already purchased and not have the chance to buy somewhere else.

House layout is perfect and also de location. But builder just made lots of silly mistakes. First and most biggest mistake was electrical breakers and wiring’s were badly installed so after two weeks of moving in power went off very 15-30 minutes. Second big mistake done by builder washer water hoses were installed wrong. Only hot water was coming in. Third mistake and as of today I am still waiting for a response of the builder; drawers and cabinet doors are cracking up and master bedroom bath drawers were in bad conditions since previous inspection and have not been replaced. Forth mistake the grass was not properly maintained and now after 30’days of me watering and trying to make it grow it is still turning yellow. There were other little things that also needed replacement but they were addressed rapidly. ... More

Chaotic purchase. Their in house mortgage/underwriting has poor communication overall but the customer-facing people were great. The house itself is beautiful, but really frustrated with the patio especially. When I walked through the first time it looked as if the patio floods during heavy rains and I asked the builder about it and he assured me it was all construction dirt….. turns out that the patio definitely floods when it rains. Small construction/finishing errors throughout the house that aren’t huge but definitely do your walkthroughs in person and be as picky as possible. We couldn’t walk ours in person due to time/distance constraints. ... More

The experience was like a roller coaster ride. Other staff are very accommodating and nice. House was okay. Not as good as before with the quality. BUT, their mortgage is a horror