Lennar Reviews in Houston, TX

My experience was a great one ! It was smooth as I transitioned from my old residence to my new one. Thank you so much.

We were a little spoiled with the space we had in the home we were renting before we decided to buy ours but overall we are Really happy with our new home and the surrounding. Great customer service. Our sales rep. (Bryan) went above and beyond our options to make it happen. we really recommend him. Also our Lennar representative (David) was always there to address any issue or question we could had. Great team.!!!

It was a pleasant journey towards owning my new house. I really like the layout however I wasn’t able to make changes anymore. There are some things that need attention and they responded to the requests right away. There’s still pending things to fix and I get updated on the status of the request. Overall I’m very happy with the house.

Johnson Developement dropped the ball. Have been in my new home for over 8 weeks now and still dont have mail servive, internet or cable. Cannot get a return phone call from them!!! They get there $$$$$ upfront

It damage a lot in my house

DO NOT close until everything is set up. It’s been almost 2 months and we still don’t have a mailbox. Also, we still can’t get cable/internet services because the builder didn’t work with the companies ahead of time and there are no cables laid out for this services. Please do yourself a favor and go with a different builder.

Several problems in the house since I arrive first time. No answer at all from sales representative and from Lennar customer service to my requests. Problems still pending after 5 weeks from closing.

We were not given any options for input into what was used in the house. It was basically take it or leave it. We went ahead with the purchase because the pricing was good and within our budget but was not completely satisfied as what we got was different from what we saw .

Lennar Homes are not worth the money. Poorly built, plumbing not up to code, electrical issues and appliances not installed correctly. Home didn't even come with a garage door opener. 3 service requests in regards to AC not cooling, dryer outlet not working (circuit in breaker had to be replaced), water leaking under front and back doors, installed appliances not working, and unable to transfer utility to own name due to water-test not yet performed by builder and water company; and it's only been 2 months since closing.

Buyer Beware..... Issues: 1. Soil not prepared properly 2. Blended Topsoil with compost was not used 3. Topsoil was not racked smooth 4. Topsoil not sloping away from house 5. Proper egress for water off the roof is not being accomplished 6. Sob was laid on top of building Material/ debris 7. Due to improper soil prep, there are holes throughout, trapping water causing patches of mold 8. Due to improper soil prep/ sloop away from house, there is standing water Northside of house/ gate area and back side of house/ area close to water spigot 9. Dead spots throughout lawn front and back yards 10. Sod has weeds 11. Sod has different types of grass mix 12. Sod has mold 13. Sod is not flat, can cause twisted ankle 14. Sprinkler system is not functioning properly, had to manually shut off water to prevent seepage from the sprinkler heads, backyard 15. Oak tree has major damage lower truck, not a healthy tree 16. Front house gutter drains, routed into black drain line, drains into front flower bed at side walkway, creating mold throughout flower bed, this should have been routed to drain close to front street 17. Flower bed not prepared properly, slopped, does not drain water off, holds water, mold is now present in the rocks 18. Flower beds duty weed barrier/ weave fabric not installed ... More

We could not be more pleased with Blake and Marco. Response time for move-in fix its has been less the 24hrs with great craftmanship.....we would refer or buy another Lennar home in a heartbeat!...

It's a long drawn out process. Kayla was extremely patient and helpful as my loan officer. Without her I would have bailed out of buying a home altogether. Very helpful.

Promises were made....but not carried out. Fit&finish very poor. Did anyone care? Pretty much no. I would not accept any service people to come in and finish what was promised as I don't feel anything would be any better than now. No faith in your labor.

Bad quality , even the paint and the floor .

Beautiful house with lots of room

My house did not appraise for the sale price and that effected my down payment and interest. It was a fiasco. Since I moved in I’ve submitted several work orders and had slow response for each.

Quality was bad. It was not unto Lennar standard. I will never buy again from Lennar.

Hi, I recently bought a single family house in Grand Texas community. The house is very spacious and great. I felt finishing could have been better a bit. I didn’t like the kitchen and bathroom counters. The wash basin in both the bathrooms r very small and low quality finish. Rest of the house is great. Backyard is not done properly, the ground is bumpy. Can’t walk without getting ankle twisted. But the buying process and paper works done smoothly. Overall happy to buy this property.

Overall ok experance. Communication was biggest problem make your realtor keeps you informed of all aspects of the buying and building process.

At first it was exciting, lizz was great she always responded to our emails and check in every once in a while. She then moved and we were stuck with Nancy. When doing the tape walk thru we weren't able to hold the tape and things we wanted fixed we would get “it’s reasonably crooked” or “I’ll tape it but I don’t know if it’ll be fixed” as we walked through the house we had to be far from the wall and could not use our flashlight for dark areas. I understand it will not be perfect but if I’m going to be purchasing a new home and paying all that money I would like the house to be satisfactory. A lot of things we marked didn’t get fixed so the day of closing we only brought up the main concerns from our home inspector. Day of closing we had our realtor come in with us and Nancy started getting aggressive to where it got extremely uncomfortable. We wanted to make sure major issues were resolved before signing the iPad where we receive the house the way it is, but she would tell us we have to sign because she has more showings. When asking her about the workmanship she would tell us “I don’t know anything y’all need to sign here. That’s a question for the builder” overall workmanship is bad, not all reps are bad but I would suggest to stay away from Nancy from my experience, houses are built on a reasonable time frame but still I don’t think I’d buy a Lennar home again. ... More

Overall; for the price paid, expected better. No warranty on landscaping, poor quality in trees and lawn; after two weeks of moving in; 80% landscaping had to be replaced. Elevation of backyard was poor; created a swampy mud hole; as far as the home design; no upgrades were available to choose from just a basic package with 3 different exterior designs. Not a fan of the security devices that come with home , so we purchased another brand / vendor. Best to take your time and really compare builders vs value.

The experience we shared with Nancy was unprofessional and could have been handled better. It was not a great experience and would not recommend Lennar to family or friends

The good: I like the floorplan and love the neighborhood we moved into. Enjoyed working with the sales person that helped us buy the house. The rest: The finish quality in the home and the materials used are appalling. The kitchen cabinets are the cheapest cabinets I've ever seen. The ready made cabinets at Lowes or Home Depot are better than these. The electrical work scares me. I had to install a couple of new fans and it looks like a high school shop class put the electrical in. Our water coming out of the faucet in the Texas summer is beyond warm, it is downright hot. I recently found why, the water line runs directly over the garage with a minimum of pipe insulation. This is something that is going to have to get revisited. Overall I like the house, but am very disappointed in the build and finish quality. ... More

There really doesn’t seem to be quality control. The contractors review their own work and the construction managers take them at their word until the perspective owner comes and looks at the work. The toilet wasn’t level, the stairs were out of plumb, a few walls weren’t square, and they missed the electrical outlet needed on the island, the decking where the AC unit was installed wasn’t not level and the AC unit was installed anyway. The AC unit was installed anyway and actually was missing a recirculating valve. This cause the unit to sweat immensely and water to run off into the insulation and back of the sheet rock. There were other small issues like paint missing, trim was missing or poorly installed. ... More

Our sales person Kacey was amazing. She communicated with me and was just short of being our loan officer as well because I could not get any communication during the loan process. Communication with our loan officer was little to none. He would not answer or return phone calls and the only emails he would respond to were the ones our sales person confronted him on. What even more frustrating is when we reached out to our loan officer to lock in our internet rate we got no response and then the interest rates went up. Super frustrating. Luckily the last 3 weeks before we closed on our home we got a new loan officer who was super helpful and took up the slack from the old officer but too little too late I guess when it comes to locking in the lower internet rate. The house is great with the exception of the trim around the doors. The trim around the doors is all cut a half inch above the ground and the caulk isn’t put in well enough to hide it. The response to fixing things after the closing of the home has been fast and efficient. ... More