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Lennar Reviews in Houston, TX

What Houston Homeowners Have to Say About Lennar.

Read all 1017 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Houston Area

1017 Reviews in Houston Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Houston Area

View Homes

Customer Reviews

Not the greatest but not the worst

  • Justin C.
  • Verified HomeBuyer
  • March 15, 2022
  • New Caney, TX

Didn’t get a choice on anything in the home (covid supply issues). Craftsmanship isn’t the greatest, subfloor unlevel and was supposedly fixed with float, lots of Sheetrock repairs during construction, repaired but can still see where it was. Trim on doors where locks go is cut wrong on all exterior doors. AC wasn’t zoned right, plumbing fixtures feel cheap. Overall it’s a good home but seems like tradesmen didn’t care about doing a quality job

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Kacie and the Lennar mortgage team made my home buying experience

  • Andrea S.
  • Verified HomeBuyer
  • March 15, 2022
  • Conroe, TX

Kacie and the Lennar mortgage team made my home buying experience seem effortless. Kacie kept me well informed on the progress of my home weekly and the mortgage team made the loan process and closing process so easy. I would definitely recommend Lennar homes to anyone looking for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Follow up & making sure I was satisfied

  • Alyssa S.
  • Verified HomeBuyer
  • March 15, 2022
  • New Caney, TX

Great and easy process. Continually followed up with me and made sure everything was smooth

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The whole process was very easy from start to finish with lennar

  • Tamara F.
  • Verified HomeBuyer
  • March 08, 2022
  • Richmond, TX

The whole process was very easy from start to finish with lennar mortgage. The only major issue after the fact was I have realized the paint they use inside and out is the cheapest paint possible. I will have to repaint in higher traffic areas in the very near future.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent service

  • Ferdinand D.
  • Verified HomeBuyer
  • March 08, 2022
  • Rosharon, TX

Everyone did nice job , sellers , builder , mortgage , etc

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Landscaping issues are terrible on the yard

  • Jimmie W.
  • Verified HomeBuyer
  • March 08, 2022
  • Hockley, TX

Landscaping issues are terrible on the yard

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Post close service is exceptional.

  • Ahmad I.
  • Verified HomeBuyer
  • February 22, 2022
  • Rosenberg, TX

Alex, Garrick and Jose are amazing. Always helpful. Very very disappointed with sales especially the agent though!

Lennar responded:
Hi Ahmad, thank you for this review. We appreciate the kind words regarding the service you have received following closing on your new home. We are sorry to hear about the poor experience during the sales process and will use this information to continue improving. If you ever have any issues or would like to share additional feedback, please reach out to us directly at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 1


Quality 4

Trustworthiness 3

Responsiveness 5

Lennar - Love my new home!

  • Aurora M.
  • Verified HomeBuyer
  • February 22, 2022
  • Katy, TX

Love my new home! I have no regrets!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The sales guy I dealt with was not 100% honest about things that

  • Brandi G.
  • Verified HomeBuyer
  • February 19, 2022
  • Baytown, TX

The sales guy I dealt with was not 100% honest about things that would be included in the home. We noticed a lot of things that needed to be done during the walk through that was done afterwards. There was a lot more things that were not done or were not done the way they were supposed to be done, because the construction manager was not available during the completion of my home and because this is my first home I wasn’t aware of everything I needed to be looking for. Their responsiveness to fix everything in a timely manner I was grateful for.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Liked the included features

  • Paul C.
  • Verified HomeBuyer
  • February 17, 2022
  • Conroe, TX

Lennar offers many advantages over some other builders. We loved not having to be nickel and dimed for every little thing. Great features in the kitchen, spacious family room and nice sized bedrooms. The builder is responsive and clearly works hard to provide their buyers with the best home buying experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Have all items on walkthrough finished before you sign to close

  • William H.
  • Verified HomeBuyer
  • February 16, 2022
  • New Caney, TX

The home buying experience and the quality of the construction itself are amazing. We have a bitter taste in our mouths because a slew of items weren’t done properly or just are still incomplete. I am thankful for Cory and Brooklyn coming today on a warranty issue (missing door pin) so that I could address and have some items fixed on the spot. Ready to be done with all of this so that we can enjoy our lives again and not have to keep meeting with contractors to fix bits and pieces.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 2

Decency and Pride in one's work should be a standard

  • Jerome E.
  • Verified HomeBuyer
  • February 15, 2022
  • Rosharon, TX

The Lennar experience started very well. Alex as a salesman with Lennar as a lender seemed to be a match made in heaven. Alex continued as a helpful advocate, however, the lending process became a stressful and confusing process for no good reason. We remained loan worthy throughout the entire process and turned other lenders down, probably in error. The interior and exterior finish work was mediocre at best. The warranty staff came across a genuine until real work orders were submitted. I will not recommend Lennar as a builder or finance option to anyone. The sad fact is, there are ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Sloppy work during final walk through.

  • Stacie C.
  • Verified HomeBuyer
  • February 15, 2022
  • New Caney, TX

Sloppy work during final walk through. Missed a lot that we flagged. Has taken 3 weeks and counting to fix issues reported to them.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar met all closing dates as established

  • Myrna D.
  • Verified HomeBuyer
  • February 15, 2022
  • Porter, TX

I am very happy with my house and the guarantee service has been fulfilled.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The sales team member provided regular updates on the construction

  • Venkata A.
  • Verified HomeBuyer
  • February 09, 2022
  • Katy, TX

The sales team member provided regular updates on the construction progress. The walks are very detailed.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Wesley is great.

  • Shirley G.
  • Verified HomeBuyer
  • February 08, 2022
  • Conroe, TX

Wesley is great. Very responsive. Treats the house as if it were his own.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good value

  • Geoffrey S.
  • Verified HomeBuyer
  • February 08, 2022
  • Katy, TX

Good value overall, but lots of cracking on walls and paint spills on floor.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Everyone was so helpful

  • Delora S.
  • Verified HomeBuyer
  • February 08, 2022
  • Katy, TX

My experience was a wonderful journey. Everyone was so nice and answered all my questions. I appreciate everyone involved and took the time with me and patient with me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Realtor representation.

  • Carlos A.
  • Verified HomeBuyer
  • February 08, 2022
  • New Caney, TX

Lennar offered great designs, indeed beautiful houses, but not really impressed with details. From cleanliness to items not ready @ delivery, to customer support, many items were left unplug, uninstalled, open access to controls, lack of explanation on upgrades, the list is long. In my experience, there was lack of communication, customers deserve RESPECT for our commitment to our biggest investments of our lives, please DO BETTER for future home owners. Despite all complaints, I still love Tavola and my home elevation.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

reliable good builder

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Conroe, TX

good builder with fair prices

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Process was very fast and everyone was very helpful and responded

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Katy, TX

Process was very fast and everyone was very helpful and responded to my questions in a timely manner. I only gave 3 stars for the value because currently all homes everywhere are overpriced when you look at the SF you're purchasing. Especially when the nearest big grocery stores and pharmacies are at least 20 mins away.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great sales experience and overall correspondence!

  • Christopher H.
  • Verified HomeBuyer
  • February 01, 2022
  • Hockley, TX

Ana did exceptionally well throughout the sale and building process of our home. Josie, Cesar And Tom provided great service as well. Ana and Tom have kept the communication line open to ensure satisfaction with our home to work through minor issues that needed to be resolved after final walk and move in! Overall great experience and would recommend any looking to purchase a home in Dellrose to definitely work with Ana. Thanks

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - My wife Jennifer and I had a wonderful experience from the moment

  • Cory L.
  • Verified HomeBuyer
  • February 01, 2022
  • Katy, TX

My wife Jennifer and I had a wonderful experience from the moment we walked through the sales office until the day we closed. I would highly recommend Lennar to anybody looking to purchase a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I expected more from the builder in the construction for the

  • Mario A.
  • Verified HomeBuyer
  • January 28, 2022
  • Katy, TX

I expected more from the builder in the construction for the home the materials do not look so great as they show in the model. For the price I expected more but we got so overwhelmed and at the end we only want to closed the deal. For my experience I will not say more.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Overall everything is satisfactory

  • Susheel B.
  • Verified HomeBuyer
  • January 28, 2022
  • Cypress, TX

Overall everything is satisfactory

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5