Lennar Reviews in Houston, TX

I don’t recommend it the worst experience ever, the house had a lot of problem

The entire process was a joke and can be summed up as simply as saying I received better service at McDonald’s. The only reason I purchased this “home” is the promotional interest rate. I would not recommend Lennar to my worst enemy and will NEVER purchase from them again. Nobody at the company cares about anything other than taking all the money from you they can. AVOID AT ALL COSTS.

I personally didn’t have a good experience at all when purchasing my home. My loan officer was fired days before my original closing date. Supposedly she didn’t upload any of my documents to my folder and I basically had to start from scratch with a new loan officer. This process pushed me back another 3 months. This was very inconvenient to my life because I had to make adjustments and spend a lot of unnecessary money in order for my family to be good while we wait on our home. No extra incentive for their former employees mistakes, no one reaching out to check in or being responsive when I reached out. I literally have messages/emails in my phone that were never responded to till this day. I heard great things about Lennar previous to this experience but I have not one Great thing to say about Lennar and my experience with them. I would of backed out and went a different route if I could go back in time but I was giving the benefit of the doubt to a company that constantly gave me the run around. ... More

The entire homebuying process was a nightmare from start to finish. Salesman was not knowledgeable at all to the product or process. Then the mortgage team I dealt with was absolutely horrid and unreachable most of the time. I almost pulled out of the deal due to frustration and complications that were unnecessary. In addition to this there is a design issue in the house that wont allow me to get furniture up the stairs. I am not a genius but even I can figure out that if you're building a house with all bedrooms upstairs you should design a staircase and handrail that allows you to get furniture up to these rooms. I have lodged a complaint and am getting the typical runaround. I am actively telling friends, family, and anyone I know to avoid buying a Lennar Home. Thanks! ... More

Stay away from Lennar period. But If you must buy a Lennar home, please budget for thousands of dollar you will need to spend to get the home to a barely comfortable place to live. The price might seem reasonable at first, but when you calculate all the missing items in the home, you will end up paying significantly more than you you went with another builder. Also, be prepared for bad service all round and constant state of confusion amongst their staff.

Was a horrible experience, no communication whatsoever at any moment and builder was horrible

I would like them to look somewhere else to avoid all the issues my family and have gone through

Do NOT buy from Lennar!

The whole buying experience was horrible. Once I moved in I found so many issues with the house. The AC drain line was not connected so there was water damaged and the dryer vent pipe was not put it. They had to cut the walls and fix the water damage and it took a month to fix.

La calidad del trabajo es extremada mente pésima por el precio y los materiales son de los más baratos y corrientes no recomiendo a nadie que compre casa con esta compañía

Terrible customer service. Can’t get anyone to answer calls, still haven’t gotten my mortgage situated. Yard was done terribly.

Where should I start.. From start to finish it has been a NIGHTMARE…BTW Lennar Mortgage is the WORST EVER !!! #NeverAgain. #Run

The experience was not really good did not keep us updated with the home, and closing was a mess.

If I could give no stars I would. From the second we filled out an application, the rest of the process went lower than rock bottom. We spoke to our finance person (Mary Jo) ONE time and that was after calling/emailing numerous times. I finally reached out to Ali (man in the model home) letting him know that we have been trying to get ahold of her with no call back. This happened several times as we did have questions along the way because Mary Jo NEVER updated us on ANYTHING. The one time she did talk to us she rushed us off the phone stating she was very busy. Ma'am we are all busy, so you saying my 6 figure house application to help your company doesnt matter? yea, ok. We really wanted this house and thats the only reason we proceeded. Ali was well aware of our frustrations through out the entire process. Finally our house was done being built and our FISRT walkthrough came up which went well. Of course, SOOOOO MANY missed things on the painters part, flooring, and cabinetry. There were several places that were not painted...at all..did not even have texture on them. Pieces of vinyl flooring did not touch each other leaving concrete underneath exposed. When we asked about it to the construction manager, Bart, he said there is nothing they can do about it. The cabinetry had several and noticeable scuffs and scratches on them. They said the painters can touch them up. about a month prior to the tentative closing date they gave we tried and tried to see about when closing would be and no one ever reached out to us. We spoke to Ali and he stated it would be a virtual closing. (made sense because our previous home was closed virtually) A week before our closing date they call us asking us if we could COME IN the next day to close. They said they dont know why they said would tell us we would close virtually. We asked for another day and they said they is the only time we can close. So now they inconvenienced us because we cannot just take off on our schedules like that without notice. We gave them a time and they said to come in and they will try to work us in. At this point, we were beyond frustrated and just wanted it to be over. We went in and never saw Mary Jo (who they said we would close with). Once we closed we went to the house to find about half of the touch ups completed. No touch ups were done on the cabinets and the paint jobs were sloppy (had drips on flooring and some spots were not painted at all). Of course we couldnt do a "Final walk through" before closing because they stated they are working on the mistakes found and no one knew when we would close. Also, Please check your fencing. They use a nail gun and on week 1 of being in the house the fence boards were coming off. We went and had to put screws in every one of them. My advice would be to use Lennar as last resort. I know these houses are thrown together over night and use different contractors for different tasks but if they would all just take their time and take pride in their work and not have someone always have to come behind them to correct their poor workmanship then they might actually have received a better review. Overall it was a horrible experience for us. Please use this review to know what to look out for so you can have a better process than us. Again, we had no choice. ... More

The worst experience of my life buying home from Lennar. Bad salesman from start to finish with little to no help , construction manager cheating and treat you like a kid, paint finish crack and final walk have to delay because no one did it from the first walk , after they touch up move in the paint dry and show crack again leaving the buyer stuck . Never never buy from Lennar

I closed on a house in a Lennar community 6 months ago. The building process was ridiculously stressful. Zac, the building manager over my home, was hard to communicate with, did not follow through on requests, left my build sitting with unfixed issues for months. Even untouched the week between my initial walkthrough and my final one. I ended up coming to my FINAL walkthrough, with several trades people actively working to fix problems WHILE I WAS WALKING THROUGH. I was asked to give them a couple of hours and come back to walk again. Zac’s lack of attention to issues, left me dealing with NUMEROUS warranty issues from the moment I moved into the home. Brooklyn, our warranty contact, has been helpful and responsive. However, the companies that Lennar are contracted with are horrendous at following through on their trades. The companies either don’t show up when scheduled, or don’t repair things as expected. Now, something that our community was promised as an incentive for living in our neighborhood (4 season-passes to the water park next door, annually) because we don’t have any pool amenities, the HOA is saying is not correct information. Why are the sales people promising buyers something if the HOA for our neighborhood is not backing that information? None of this even touches the issues I encountered with the incompetent mortgage team. Lost files, incorrect numbers, missing credits, TERRIBLE communication, and a whole slew of other problems. At this point I cannot, in good conscience, recommend LENNAR to anyone. This company seems to revolve on words of smoke and mirrors. What a terrible way to do business. ... More

This has been the worst experience of my life. I honestly would not encourage, suggest, or promote anyone I like, know or trust to purchase a Lennar home. The quality is subpar, the responsiveness to issues is next to never as far as the repair persons actually showing up. There is no flexibility with scheduling, I had to keep taking off work trying to get things repaired in a BRAND NEW HOUSE. NIGHTMARE.....RUN! I gave 1 stars to submit the review

Workmanship could be so much better. I’ve been going through warranty for so many things when it should of been done correctly the first time.

I bought a Lennar (New Home) in 2004 and had a very good experience, but this time we were disappointed. We chose the house because of the school. Our friends warned us about Lennar. We are still working to get all fixed from Lennar. A lot they just won't. While we closed on the house, they were still working at the home, and it seems like it never ends. In 2004, the house was finished, and we could move in right away after a few paint and grass fixes. This time, the walls are not even straight. We had some walls fixed already. I am tired of looking at all and wished I picked a different house. ... More

It damage a lot in my house

Buyer Beware..... Issues: 1. Soil not prepared properly 2. Blended Topsoil with compost was not used 3. Topsoil was not racked smooth 4. Topsoil not sloping away from house 5. Proper egress for water off the roof is not being accomplished 6. Sob was laid on top of building Material/ debris 7. Due to improper soil prep, there are holes throughout, trapping water causing patches of mold 8. Due to improper soil prep/ sloop away from house, there is standing water Northside of house/ gate area and back side of house/ area close to water spigot 9. Dead spots throughout lawn front and back yards 10. Sod has weeds 11. Sod has different types of grass mix 12. Sod has mold 13. Sod is not flat, can cause twisted ankle 14. Sprinkler system is not functioning properly, had to manually shut off water to prevent seepage from the sprinkler heads, backyard 15. Oak tree has major damage lower truck, not a healthy tree 16. Front house gutter drains, routed into black drain line, drains into front flower bed at side walkway, creating mold throughout flower bed, this should have been routed to drain close to front street 17. Flower bed not prepared properly, slopped, does not drain water off, holds water, mold is now present in the rocks 18. Flower beds duty weed barrier/ weave fabric not installed ... More

Bad quality , even the paint and the floor .

At first it was good but after you sign and put money down, takes sales 2-3 days to call back even my realtor could not get a hold of him. The on line paperwork is a joke. The first walk thru was horrible water leaking in the wall and Lennar was just going to leave water in the wall and underneath the flooring. Paint not finished. Just got it fixed on the day of closing. Let’s talk about Lennar contractors damaged my A/C unit outside and when you send a service request in it’s poor response. Front door sagging. Closet door damaged kitchen cabinets coming apart over all just a bad experience . Will not buy a Lennar house again or will I recommend anyone else. I have learned in business that for every one bad it takes multiple goods to forget the bad , that is something Lennar needs to learn, because what Lennar advertised is not what happened ... More

Very bad all departments.

It was very poor and difficult to get answers until the deadline, I felt like I was bothering them when I didn’t understand something.