Lennar Reviews in Houston, TX

Jose our customer service rep has been doing an amazing job, fixing issues that have came up with the house. Thank you Jose!

I like this builder, they have all including what I need for new house . I don’t have to worry

During the final walk through everything identified before was covered. Also, the warranty and services provided after I moved in.

The buyer has no say in buying a Lennar home, and getting all the details completed to have a clean built home is impossible with Lennar.

Requested my preconstruction meeting 4 times, IN WRITING, never happened. Was not able to do a pre-sheetrock inspection despite asking for one, they put the sheetrock up anyways. Had I known timelines, hence wanting a preconstruction meeting, I could have planned better. I did not meet A SINGLE person from the construction team until TWO WEEKS before I closed. Workmanship was described by A LENNAR TEAM MEMBER and my realtor as "embarrassing". They PUT THE WRONG BRICK ON MY HOME and told me, "We will give you your earnest money back but we are not fixing it.". I was one of the first to put a contract on a home in my section and the price increased significantly. If I would have taken my earnest money back I would have been doing them a huge favor, they would have sold it to someone else for $50K more than I paid. What was communicated to me from sales and what construction delivered was completely different. Do not get my started on the Construction Area Manager, I do not understand how this person even has a job. The only piece of my experience that has been decent is with Warranty repair. It would serve Lennar well to remember that buying a home is an emotional purchase and the market is not always this good. I will forever strongly discourage buying a Lennar home to anyone and everyone. What I listed here just scratches the surface of this horrible experience. ... More

I did not shop my loan to different brokers and Lennar locked me into their lender. I was moving from CA and unaware of TX real estate laws. My fault. I had to jump through hoops to get closed. The underwriter requested forms contradictory to information on Lennar’s website. Lender was not clear in communication requesting information that caused delays. Someone wrote “Won’t Get Fooled Again” and I lived it. If Lennar was the last builder on the planet, I wouldn’t recommend them.

We have loved our experience with Lennar. Everything was made to our liking, fixed during our initial walkthrough and overall quick to fix any outstanding issues.

Happy with my experience.

We loved all the extra items such as soft close toilet seats. Blinds, landscaping, granite counter tops, covered porch at Bach of house, single story, the two crape mirtles in front. Land and trees along side yard fence. Magnolia floor place is spacious.

Still trying to get some warranty issues resolved, has taken over 2 months and still not satisfied with results.

constructor was horrible,, no experience

Lennar builds homes very quickly and is more than willing to put out fires for the time they are required after the build than to do a quality job and hold their contractors to a higher standard. These homes could be so beautiful as they do use quality materials but everything is so rushed and sloppy. We were also pushed into using a "trusted" lender which was a nightmare. The numbers were wrong several times to the point that the mobile notary that was at our house in a different state refused to notarize the closing paperwork. Our sales agent from Lennar was nice but made promises the company did not keep. The sod is haphazardly thrown down and looks terrible. I will never buy another Lennar home and will never recommend them. I hope you have found this review helpful. I normally do not give bad reviews but with something as important as a home I do not want anyone to make the same mistake we did. ... More

The team of people that answered / responded to any questions or concerns I had. The entire process was easy, smooth and enjoyable.

During the underwriting process you should take control and hold them accountable for timely communication. It will go smooth if you stay on top and understand what the next is.

Jessica and Ryan were great. Got us where we needed to be and why. Smooth dealing with both and both were very responsive. The price I ended up paying for the house is a lot more than what the value of the house should actually be. This is not due to Jessica or Ryan’s work but in general. Almost priced us out of the market.

Our experience was great will recommend Lennar to friends and family .

House was not closed on time as promised and I have to pay additional appraisal money .The customer team is awesome. Initial walk was great and everything was explained in detail .After closing of the house there were some issues that were resolved in timely fashion. Over all experience with Lennar was good !!!!

Lennar was there to help every step of the way with any questions I had and even now any issues with my house by using the portal they have been taken care of right away.

The sales lady went above and beyond to ensure our contract went through.Very patient helpful and was with us every step of the way

Lenner is a classy operation.

The home buying was terrific l really liked the budget school video, before our closing date.

The quality of work would’ve gotten 5 stars if my flooring wasn’t awful. We had our final walk thru/move in on March 30 2021 and when doing the final walk thru everyone agreed the flooring was horrible. We marked it with tape and were guaranteed they would take care of this for us that same week. I even took 2 weeks PTO so I could be home and not delay the work… It’s been 4 months and my flooring has only gotten worst and we still have areas with tape that were never fixed. I’ve requested service numerous times only to have a Lennar Rep either do a virtual call and agree the work is bad or have someone come out to take pictures of my floor. They’ve came out about 4 different times only to tell me “I will take pictures and open a case for you.” This is ridiculous, at this point I feel you guys are avoiding the situation until the warranty is over. Which is what happen with the plants, the day of the final walk thru Lennar Rep. agreed the plants weren’t the best and verbally agreed to have landscaping come and replace the ugly plants ya gave us with nicer looking plants. (We are the only house with these hideous plants) But as soon as we signed and I called the very next day to get something scheduled ya turned me down saying we can’t do anything about them. Which is just wrong considering I had the Lennar Customer Service Rep & Construction Manager both on site telling me it would be taken care of that same week. The only other issue I have was the loan estimates were terribly off. The first estimate I received said we would be paying approx. $1600 monthly then I got one saying $1800 monthly and the final real deal closing ended up at $2300 monthly that’s a 43% increase from the original estimate. ... More

Pretty easy purchase process. Great home for the price. Great customer service when needed.

Anything I asked for was always a road block

Builders are very attentive and helpful when resolving issues.