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Lennar Reviews in Houston, TX

What Houston Homeowners Have to Say About Lennar.

Read all 1017 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Houston Area

1017 Reviews in Houston Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Houston Area

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Customer Reviews

Lennar - Buying a Lennar home was the best choice!

  • Lisa L.
  • Verified HomeBuyer
  • July 18, 2021
  • New Caney, TX

Buying a Lennar home was the best choice!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great experience purchasing a home

  • Heather K.
  • Verified HomeBuyer
  • July 16, 2021
  • Crosby, TX

Great experience purchasing a home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Trusted people and excellent customer service.

  • Hamid S.
  • Verified HomeBuyer
  • July 06, 2021
  • Richmond, TX

Trusted people and excellent customer service. Nice house and wonderful design, Especially the trinity plan.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home got built in good timing

  • John J.
  • Verified HomeBuyer
  • July 06, 2021
  • Tomball, TX

Basically, I really like the layout of the house. Very well insulated. Electric bill has yet to be $100.00.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience from start to finish, friendly team.

  • Nassar B.
  • Verified HomeBuyer
  • July 06, 2021
  • Richmond, TX

High-quality construction, lots of add ons Ring, Smart thermostats, Windows shades, fans, garage and light fixtures came with our house, beautifully planned with great attention to detail. We are amazed at how fast Lennar build the house even with the bad weather. Other service people who have come for other odd jobs always comment on how solidly the house is built. The Lennar staff is extremely responsive and easy to work with. Overall, we would defiantly recommend Lennar to our family and friends.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It was an ok buying experience.

  • Meghan H.
  • Verified HomeBuyer
  • June 30, 2021
  • Richmond, TX

It was an ok buying experience. Everyone always has closing problems!!!

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

I was provided with great customer service.

  • Edelmira B.
  • Verified HomeBuyer
  • June 29, 2021
  • Richmond, TX

Since moving into my home , there’s been some concerns that occurred from what I believe to be a rushed job and therefore affected the quality of the house

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Lennar - I gave a perfect score to every aspect of my home buying experience.

  • Carol S.
  • Verified HomeBuyer
  • June 29, 2021
  • Dickinson, TX

I gave a perfect score to every aspect of my home buying experience. The quality of my home is exceptional, the price is reasonable and everyone has been very attentive and responsive to me. I trust Lennar completely and would recommend them to others.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Good construction company.

  • Alfredo U.
  • Verified HomeBuyer
  • June 29, 2021
  • Conroe, TX

Good construction company. I highly recommend it.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Our hone buying experience was complicated from the beginning.

  • Kathleen D.
  • Verified HomeBuyer
  • June 29, 2021
  • Katy, TX

Our hone buying experience was complicated from the beginning. We signed when Lennar was offering “smart home” packages. When we moved in and saw that we were missing the package, the rep told us they discontinued the package. He did however give us a gift card to purchase the ring doorbell and items we could install ourselves. The day we moved in was a mess. The house wasn’t ready even though we had done a private home inspection and done the walk thru with the Lennar rep. We waited at the Lennar corporate office for several hours because they had overbooked themselves on the closing day. We ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - I really do enjoy my home, but I have issue with the completed

  • Jose V.
  • Verified HomeBuyer
  • June 29, 2021
  • Richmond, TX

I really do enjoy my home, but I have issue with the completed work. There were a bunch of small things that seemed rushed when we moved in. The walls seem thin and let in a good amount of noise. Overall though, I am very pleased with my home.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - The sales department was amazing.

  • Jeremy A.
  • Verified HomeBuyer
  • June 29, 2021
  • New Caney, TX

The sales department was amazing. The mortgage department is lacking at best.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

How quickly they respond to even little things that need attention

  • Cynthia S.
  • Verified HomeBuyer
  • June 24, 2021
  • Conroe, TX

The best part of the experience was moving in to my new home. the home has lots of amenities. things I didn’t even think of and I’ve been planning on a home for years I appreciate there attention to detail

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - If you are buying a home from Lennar, just know that there might

  • Edgar D.
  • Verified HomeBuyer
  • June 23, 2021
  • Tomball, TX

If you are buying a home from Lennar, just know that there might be better options and more expensive. I like the house, the only thing right now is that we’ve asked to come and repair a couple of issues and we haven’t gotten a response back… it’s been about two months since we put the request and nothing.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 1

Lennar - Danielle/Kelsey and Tony were great

  • Judy B.
  • Verified HomeBuyer
  • June 08, 2021
  • Humble, TX

Danielle/Kelsey and Tony were great

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

The customer service was very good. Almost all requests were addressed

  • Dhrushant P.
  • Verified HomeBuyer
  • June 03, 2021
  • Richmond, TX

It was a very smooth process that I had thought before the construction was started. The construction manager was willing to listen each and every request we had and had tried his best to complete them. The sales team was very helpful in getting lot booked and they also allowed to change our decision for a couple of times. In last the customer service team had done great job in accommodating requested rime for the inspection and allowed us extra time for the final walk.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar has succeeded

  • Juan T.
  • Verified HomeBuyer
  • June 01, 2021
  • Katy, TX

Lennar has succeeded at making my first home buying experience terrible in so many ways. Closed Jan 19th and still have floors popping up all over house. Got huge runaround by flooring company. Now I have to be displaced from my home for 3 days and pray things are actually done correctly this time.

Lennar responded:
Hi Juan, thank you for this review. We are sorry to hear about the issues with your floor and ongoing repairs. Please reach out to us at corporatecustomecare@lennar.com if there is anything additional we can do to assist. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Lennar - i’ve had way to many issues with Lennar.

  • Kelsey B.
  • Verified HomeBuyer
  • June 01, 2021
  • Richmond, TX

i’ve had way to many issues with Lennar. so many broken undone things in the home. customer service representative is not helpful, def wouldn’t recommend lennar.

Lennar responded:
Hi Kelsey, thank you for sharing your experience. We are sorry to hear about the issues you outlined with broken and incomplete items. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Happy to have found Lennar built home, very happy with decision.

  • John K.
  • Verified HomeBuyer
  • June 01, 2021
  • New Caney, TX

Happy to have found Lennar built home, very happy with decision.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great experience buying from Lennar

  • Courtney G.
  • Verified HomeBuyer
  • May 28, 2021
  • Conroe, TX

Great experience buying from Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality of the workmanship

  • Dolores D.
  • Verified HomeBuyer
  • May 25, 2021
  • Richmond, TX

We moved in on January 23,2021 and on the 24th we had a major flood in the main bathroom. The water when under the sink and out into the hallway and hallway closet and underneath the wall into the living room. We immediately notified Robin, she came out and looked at the damage and said she would replace everything that was water damaged. That was January 25, 2021. As of today May 25, 2021 nothing and I mean nothing has been done. The baseboards moved away from the wall and I am worried about mold in the walls. I would like to have this fixed ASAP..

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 1

Lennar - From beginning to end our experience with Lennar has been stellar.

  • Jullian M.
  • Verified HomeBuyer
  • May 25, 2021
  • Dickinson, TX

From beginning to end our experience with Lennar has been stellar. Our home is gorgeous and the Lennar team is quick to fix any issues we have.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very easy to deal with.

  • Jose M.
  • Verified HomeBuyer
  • May 24, 2021
  • New Caney, TX

I like Lennar because, they are a one stop shop.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything Included (and up front)

  • Daniel O.
  • Verified HomeBuyer
  • May 20, 2021
  • Conroe, TX

I’ve never purchased a new home before, so this was a new experience for me. Overall, everything went smoothly and we love the community that’s evolving. We are having issues with the installed yard drains (they’re not French drains) and incompatible grading, so familiarize yourself with the warranty and ticketing system. Overall, I would consider buying a Lennar home again.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Reputation

  • Hira K.
  • Verified HomeBuyer
  • May 18, 2021
  • Fulshear, TX

My advice to new home owners is to read the fine lines of the contract as well as have it independently evaluated. Home was contracted to be delivered in December and did not receive until January therefore delayed in homestead and could not qualify for homestead until 2022. Also had to have pods for furniture storage that cost additional storing expenses as well as labor expenses. Being a first time home owner from out of state found that lot of things were not done properly. Floors were of poor quality. Never have a vinyl floor installed as it is extremely difficult to clean and never ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3