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Lennar Reviews in Houston, TX

What Houston Homeowners Have to Say About Lennar.

Read all 1017 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Houston Area

1017 Reviews in Houston Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Houston Area

View Homes

Customer Reviews

Quick and easy

  • Mark F.
  • Verified HomeBuyer
  • September 25, 2019
  • Cypress, TX

Conscientious, responsive, and not pushy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Better than the average builder

  • Lee W.
  • Verified HomeBuyer
  • September 24, 2019
  • Richmond, TX

Better than the average builder

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Delany Cove

  • Melissa K.
  • Verified HomeBuyer
  • September 24, 2019
  • La Marque, TX

I have had to have a bunch of stuff fixed or replaced since I moved in. They build these houses at a pretty good clip but a one year warranty should give all homeowners plenty of time to have any issues addressed. But Lennar is very responsive to these issues and they do follow-up in a timely matter. I hope all of the Construction Managers working at Lennar are as good as the one I had the good luck to be associated with. Andre is impeccable, friendly and knowledgeable. My customer care person also has done a good job. I do not regret my decision to purchase a Lennar home.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

First time buyer

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Richmond, TX

Definitely recommend financing and purchasing from Lennar.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Rob the builder

  • Richard L.
  • Verified HomeBuyer
  • September 24, 2019
  • Dickinson, TX

This is our first new home buying experience and it was smooth and pleasant mainly because of Rob our builder. He held our hands and guided us through the whole experience. I think if he weren’t involved it probably wouldn’t have been nearly as pleasurable and fun. He is still instrumental in getting any of the warranty repairs taken care of.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Builder prompt to fix outsatnding items

  • Uris S.
  • Verified HomeBuyer
  • September 24, 2019
  • Fulshear, TX

The response time to fix outstanding items is excellent

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Lennar has the right people for the right job.

  • Harry W.
  • Verified HomeBuyer
  • September 24, 2019
  • Rosenberg, TX

Lennar has the right people for the right job. Professional and integrity that what counts.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar -

  • Noah S.
  • Verified HomeBuyer
  • September 24, 2019
  • Tomball, TX

Its always great when I contact the warranty department, get a date scheduled, and then nobody shows up or contacts me to reschedule.

Lennar responded:
Hi Noah, thank you for sharing these comments about your experience. We are very sorry to hear about the difficulties you've experienced with the scheduling of the warranty work on your home. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Only one issue so far

  • Robert B.
  • Verified HomeBuyer
  • August 06, 2019
  • Humble, TX

I chose the Groves specifically because of the trees and Lennar because they leave natural trees in the back yard. Well all 4 of the 80 ft trees have died within 4 months of purchasing the property. So now I am stuck with thousands of dollars of tree removal bills plus thousands more in replacement costs because the HOA requires a specific number of trees in the back yard. Seems like Lennar could do a better job of assuring the trees are in a viable state when the house is complete. The arborists seems to think that the grade/depth of the soil in the back yard caused the trees to die. ...

Lennar responded:
Hi Robert Dennis, thank you for sharing your comments about the trees at your home. We are sorry to hear about this situation. Please send a message to us at corporatecustomercare@lennar.com with the details, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Terrible

  • Anonymous
  • Verified HomeBuyer
  • August 06, 2019
  • Cypress, TX

Extremely sloppy work done. Most workers are so creepy and scary, you don't want them to come back to fix anything. Many, many holes inside and out, unfinished work, dents, paper or plastic painted over on walls. Not even cleaned before move in. Construction dust, dirt left behind. Dead plants. Just a disgrace.

Lennar responded:
Thank you for sharing your comments about your new home experience. We are sorry to hear about the issues you've had. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Questionable

  • Moriel J.
  • Verified HomeBuyer
  • August 04, 2019
  • Cypress, TX

Need to be more transparency

Total Score 5


Quality 5

Trustworthiness 3

Responsiveness 5

Groves house

  • Anonymous
  • Verified HomeBuyer
  • August 01, 2019
  • Humble, TX

All repairs or issues were taken care of swiftly. I would purchase again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Builder

  • Anonymous
  • Verified HomeBuyer
  • August 01, 2019
  • Cypress, TX

Bought house 5months ago Great experience We are pleased the the quality of the home and the responsiveness of the maintenance team when we call in with an issue

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Massive Delays in Walk-through Repairs

  • Christopher Y.
  • Verified HomeBuyer
  • August 01, 2019
  • Dickinson, TX

Our experience with Lennar was quite positive throughout the building process up until the point of our final walk-through and the days following. Many cosmetic issues were documented before closing but not fixed until we contacted higher ups. These repairs ended up taking months instead of days like our neighbors experienced.

Lennar responded:
Hi Christopher, thank you for sharing your comments about your experience. We are sorry to hear about this situation. If we can assist you with any outstanding concerns, please send a message to us at corporatecustomercare@lennar.com with the information, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - The overall process was very professional and the crew from Lennar

  • Mark V.
  • Verified HomeBuyer
  • July 30, 2019
  • Richmond, TX

The overall process was very professional and the crew from Lennar aimed to please. Every issue that they could solve they did as quickly as they could. I would consider buying again and would also refer friends and family.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

It is good but not great

  • Taejin K.
  • Verified HomeBuyer
  • July 30, 2019
  • Houston, TX

Like Lennar home overall but some workmanship is not good as expected. My home was kind of one of the last homes in the community and felt like Lennar try hard to close it fast instead of taking care. After move in found out many minor issues but like the home for floor plan

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Poor quality

  • Albimarie P.
  • Verified HomeBuyer
  • July 30, 2019
  • Katy, TX

Poor quality cabinets, poor quality paint in the walls and cabinets.

Lennar responded:
Hi Albimarie, thank you for your feedback regarding the quality of finishes in your home. Please send any additional items for us for review and follow-up. We can be reached at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Lennar - I moved into the neighborhood a few months ago and I couldn’t

  • Roohi M.
  • Verified HomeBuyer
  • July 30, 2019
  • Spring, TX

I moved into the neighborhood a few months ago and I couldn’t be happier! The customer service reps are very responsive and have made the move in process seamless.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great house and very responsive to warranty issues.

  • Tyler S.
  • Verified HomeBuyer
  • July 30, 2019
  • New Caney, TX

Great house and very responsive to warranty issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A bit surprising !

  • Fred S.
  • Verified HomeBuyer
  • July 30, 2019
  • Crosby, TX

Prior to purchasing our new Lennar home, I read some reviews on the web. There were more negative reviews than I would have expected. I addressed this with our sales consultant and he simply said that because of the size of Lennar, there would be more negative reviews than with other builders and likewise there would be more positive reviews. We really liked the house and he assured us that they would be here to take care of any issues. We went ahead with the purchase and could not be more pleased with the house and their responsiveness to the few minor issues that we have had. The hoyse was ...

Lennar responded:
Hi Fred, thank you for sharing your feedback. In reading your comments, it sounds like you had a very positive experience, yet you rated it a 1-star experience. Please send a message to us at corporatecustomercare@lennar.com with details about any concerns you have, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 5

Trustworthiness 5

Responsiveness 5

My Home Purchase

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2019
  • Crosby, TX

They did make the home buying process very easy. It seems as if they push and push to get you approved, then drag their feet. Other than that, overall experience was not bad.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

One happy home owner

  • Sudhir P.
  • Verified HomeBuyer
  • July 30, 2019
  • Cypress, TX

We were happy throughout the process.. as the staff at each level is good at what they do. They answered our concerns promptly and made sure that it is upto our satisfaction. Very good home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good

  • Cody B.
  • Verified HomeBuyer
  • July 30, 2019
  • Katy, TX

Great value, a few things I wish were different. Lenard does good, other people in closing didn’t do so well. Not everything was fixed at closing, however it has all been fixed within a couple weeks afterwards. Lennar Customer Service Rep Brent has been amazing to work with to get items fixed post moved in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very helpful and friendly staffs. We’re very happy with our new home.

  • Phannarith S.
  • Verified HomeBuyer
  • July 28, 2019
  • Spring, TX

As for me location is very important, With Lennar we got more for our upgrades.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great construction and services quality.

  • Van N.
  • Verified HomeBuyer
  • July 27, 2019
  • Cypress, TX

I moved in more than 2 months at Lennar at Miramesa, every thing is good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5