Lennar Reviews in Houston, TX
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What Houston Homeowners Have to Say About Lennar.
Read all 1030 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Houston Area
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Customer Reviews
Issues after closing
- Mark E.
- Verified HomeBuyer
- November 19, 2025
- Baytown, TX
My dishwasher still has not been fixed. I have no paperwork to register my A/C unit for the full warranty. I need information I don’t have and have requested it from a Lennar builder and have not received the information I need.
Total Score 5
Quality 3
Trustworthiness 2
Responsiveness 1
Very disappointed with Construction Manager and supervisor
- P&M L.
- Verified HomeBuyer
- November 18, 2025
- Katy, TX
Overall the sell representatives are really nice and very professional but unfortunately I can't say anything good on the construction side . The supervisor doesn't commit to his roll on supervising his construction manager. The construction manager really need a better training when it comes to delivering the quality products that Lennar offers.Construction managers all they want is not make you sing off on there release to close title and don't care about the quality always very denial on everything we point out that need to be fix. So my advise to all new buyers is make sure they listen ...
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 2
Loving the neighborhood
- Latoya T.
- Verified HomeBuyer
- November 13, 2025
- Katy, TX
Very easy and little to no stress during my process
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar
- Jaylon G.
- Verified HomeBuyer
- November 11, 2025
- Rosharon, TX
10/10! Experience was smooth love the home! the process was non stressful. Very transparent from the start! I would buy Lennar again !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Leonard
- Leonard G.
- Verified HomeBuyer
- October 22, 2025
- Houston, TX
There are scuff marks on the floor The shelves s as are too high There isn’t double locks on the front and back doors
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Michael and Melissa
- Michael T.
- Verified HomeBuyer
- October 15, 2025
- Katy, TX
Everyone in the Lennar family was a pleasure to work with! So helpful and walked us through every step!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Easy Peezy
- Brian C.
- Verified HomeBuyer
- October 15, 2025
- Conroe, TX
This was an extremely easy experience. The house was pre-planned and more than 50% complete so involvement was little to none...we just watched it get completed. Walk throughs were simplistic and was accomplished with minimal effort. Overall, great experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar builders are the best.
- Deborah W.
- Verified HomeBuyer
- October 14, 2025
- Hockley, TX
I was quite happy with Lennar from beginning. There was one hiccup but warranty co stepped in repaired defect immediately.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Good Home but..
- Brandon M.
- Verified HomeBuyer
- October 14, 2025
- Houston, TX
Overall a good home, but after you move in you see the small defects. And there is no fixing them.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 3
My experience was very nice my loan agent was wonderful person
- Sando V.
- Verified HomeBuyer
- October 13, 2025
- Katy, TX
This company changed my life. There was wonderful and very helpful. It take me three months to get my home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great
- Dasmani C.
- Verified HomeBuyer
- October 01, 2025
- Waller, TX
Excellent attention. They made the whole process easier for me and they complied with everything including the planned visits and the closing day.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Zero empathy to buyer
- Anonymous
- Verified HomeBuyer
- October 01, 2025
- Crosby, TX
Negative experience spacial with Bonita Lerner sale representative.
Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear that your homebuying experience lacked empathy. For any warranty-related issues, please contact your local Customer Care team by submitting a service request through your Lennar account. We hope to have the opportunity to earn back your trust and provide you with a positive homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Es una persona Amable y muy atenta a los detalles a los que se pidio mejoras. dando una pronta respuesta
- Elinor P.
- Verified HomeBuyer
- September 25, 2025
- Katy, TX
Para nosotros fue una experiencia placentera, ya que nos dieron los requerimientos desde el inicio y no variaron las condiciones. Todo se mantuvo hasta el final. Todo el personal involucrado siempre atento y dispuesto para ayudarnos a solucionar. Buenos tiempos para la entrega de documentos y mucha honestidad y transparencia. Muy contentos y agradecidos.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My first house in Texas
- Alessandra D.
- Verified HomeBuyer
- September 24, 2025
- Houston, TX
Buying a house here is a very important and big step, and I only achieved this with the Lennar team. From the first visit to the last step, they helped me with everything. My realtor also said their work is very good. And I can only thank God for allowing me to have this house.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Terrible Experience
- Jose O.
- Verified HomeBuyer
- September 22, 2025
- Texas City, TX
The Homebuying experience was terrible specially the financial approval process. IWe had a lot of issues with the loan process . We put 2/3 for downpayment and we really thought that was enough. The questioning of where we got our funds for downpayment to money paid on our debt even with records we provided were not enough. I guess the only positive thing for me came from the credit report not having my social security right. The prove of accounts that were not mine was troublesome . I went out of the Country to prove that those accounts showing in my credit report were not mine. After ...
Lennar responded:
Good afternoon Jose, Thank you for sharing your feedback. We’re very sorry to hear that your homebuying and financial approval experience did not meet your expectations and caused frustration. We understand how challenging and stressful this process can be, and we hope to have the opportunity to earn back your trust and provide you with a positive homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
My Lennar Experience
- Jacqueline L.
- Verified HomeBuyer
- September 17, 2025
- Hockley, TX
Great Sales Consultant Brian, answered questions by email, text, or phone. Ryan, mortgage officer and loan processor gave satisfactory service, the loan process was overwhelming with documents, turnaround time, and zoom loan closing,website had hiccups, the quality assurance person for walkthrough was awesome! The warranty specialist Miema has also been great, addressing needs w electrical system and paint repairs.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Jenna, Cyrus, Matt
- THE R.
- Verified HomeBuyer
- September 16, 2025
- Conroe, TX
Jenna has been very helpful and responsive. Cyrus and Matt were also very helpful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bad Experience with Lennar Mortgage
- Michelle O.
- Verified HomeBuyer
- September 14, 2025
- Katy, TX
Our initial interaction with the sales person Deonna was wonderful - she was very responsive and answered all our questions. However, when we began the process of applying for the mortgage with Lennar out experience was horrible. We would rush to submit all the required documents and then not hear anything for weeks - and then a request would come in at the end of the day for the additional information that they needed. Would highly recommend that you NOT use Lennar for a mortgage - you are better off paying a little more to work with a company that will be responsive and respectful of ...
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Lukewarm Buying Experience
- Vanessa K.
- Verified HomeBuyer
- September 10, 2025
- Katy, TX
I recently purchased a home with Lennar, and overall my experience was pretty lukewarm. Despite being the buyer, there was little flexibility on the timeline, even when I had legitimate scheduling conflicts that prevented me from attending key events. I was able to move one of the events, but afterward, my homebuyer concierge, Lohana, completely stopped responding to my questions and concerns, which was frustrating and left me feeling unsupported during an important process. As for the home itself, the quality and workmanship were about what I expected from Lennar, which unfortunately ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Loan officer
- Juan B.
- Verified HomeBuyer
- September 09, 2025
- New Caney, TX
My loan officer Cesar wants to friendly , he didn’t explain the process , but when I would ask again for clarity and understanding I would notice his frustration.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Great experience working with Lennar
- Gustavo C.
- Verified HomeBuyer
- September 04, 2025
- Katy, TX
Life experience working with Lennar agents. They helped me through the process to the end. Thank you
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Worst Experience Ever – Do Not Recommend
- Kenia O.
- Verified HomeBuyer
- September 03, 2025
- Waller, TX
I have many things to say about Lennar — my experience has truly been the worst ever. During the home-buying process, I constantly had to follow up with Lennar staff just to get answers to my questions. Their customer service was poor, but unfortunately, the worst was yet to come. On closing day, Lennar was supposed to pay my hazard insurance through the escrow account — but they didn’t. My policy was at risk of cancellation. When Lennar finally issued the payment, they ended up reversing it. It has now been three weeks, and the Lennar staff have stopped responding to my emails and ...
Lennar responded:
Hi Kenia, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and responsiveness from our Mortgage team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Experience was average
- Donald S.
- Verified HomeBuyer
- September 03, 2025
- Katy, TX
Home buying experience was average as I've bought from another builder previously and it was the same. My issue is they rush to build these houses as fast as possible and they make A LOT of mistakes. We've already had to make numerous warranty claims after only 5-6 weeks of living in the house. SLOW DOWN AND BUILD THE HOUSES WITH MORE CARE.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Homeowner
- Anonymous
- Verified HomeBuyer
- August 31, 2025
- New Caney, TX
Maria was great very profesional she was helping us in all ways....i will recommended her 100% as a realtor ...jesee was great too....i will buy with them again
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Owner
- Eduardo G.
- Verified HomeBuyer
- August 26, 2025
- Houston, TX
Salesman wonderful Christina was very helpful and aware of her product. Lennar Mortgage was not so good and informative needs some attention on her understanding of loan process.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
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