Lennar Reviews in Houston, TX

1. The home that I bought had a spider and ant infestation. Expect to get a pest control maintenance plan. $$$$ 2. I was told I would get a can of touch-up paint. That never happened. I reached out to the concierge about 2 weeks ago. no response yet. 3. If I had known about the very restrictive HOA rules, I would never have bought a home here. I'm sure they petrol the neighborhood daily looking for reasons to write up home owners. 4. if you move here, don't expect your neighbors to be friendly. I had one turn and walk away when I tried to introduce myself. I know that's not the fault of Lennar. 5. I was told there was going to be miles of hike and bike trails. No! there will be miles of sidewalks. None of the currently in place walkways are wide enough for bike and foot traffic. A proper "Hike & Bike" path should be 8 to 10' wide. 6. I don't like that the mail box is at the other end of the street. that's very inconvenient. 7. Move here, and you will be married to Centric Fiber internet service. You will not be allowed to use anyone else for as long as you live in the home. I had an offer from AT&T for a cheaper plan with better service. I was not allowed to switch. AT&T was willing to install an ethernet outlet in my home office. Centric Filber was not willing to do that. 8. because of the slope of my backyard, there is no privacy at all. The back fence needs to be at least 3 foot higher. People walking and driving down the street behind my house can see into my back yard. ... More

All I can say is that I really had no issues with the whole process. They were able to get me a fast closing which really helped a lot and I’m so thankful! Really great team! I love my new home! They did a great job!! :)

The Tavola Lennar Team did an awesome job with handling any issues and concerns that I had. They REALLY made the process (which was a bit intimidating for me) smooth and worry free. They explained all my options, made sure I had an understanding of the processes and deadlines, and handled all my questions and concerns appropriately and in a timely manner.

Our salesman, Aaron, loan officer, Bryan, and the gentleman at the title company who assisted us at closing were each very helpful, patient, and available when we had questions. We’re pleased with our new home and grateful for included features like the sprinkler system.

Our Lennar home is very spacious and has a wonderful floor plan. That’s what sold us on the home. Our salesperson was very welcoming and seemed to really care and helped us in our search. She told us what our Lennar home came with and even wrote it down in an email. However when the home was being built things were different. We were told that sprinklers would be installed. She actually wrote it in an email along with our appliance package and garage door opener. We didn’t get the sprinklers and we’re finally told we should’ve looked at the option package that we signed. There were so many emails sent by Lennar about the home and the process with messages that it had to be sent back immediately. I didn’t really care for everything being done online. We didn’t really feel like things were personal and we had questions that didn’t get answers. The actual finish work was quite disappointing. Things were done haphazardly and we had to insist that many items be reinstalled and fixed. There were also some design elements that made no sense whatsoever. The utility room had a space for a fridge next to the dryer. However there was no plug and we were told that Lennar stopped putting them in for that several years ago. Lights were not centered and only the master and the family room were wired separately for ceiling fans. That seemed a bit cheap. We couldn’t even put a light over our dining room table because it had two can lights at either end. We were also told that plugs could not be installed on the island due to new building codes. However homes across the street and around the corner have them. It makes me wonder about the honesty of the builders and their representatives. There were several other designs that just didn’t make sense. Our Lennar loan officer on the other hand was absolutely terrific! She was so helpful and responded quickly to my questions and issues that came up. All in all we are glad we went with Lennar but would be much more content if there were some design changes and communication had been better. Right now we’re dealing with a roof leak and some AC issues. We’ll see how their service team responds. Hopefully they’ll do the right thing! ... More

Excellent services. Homes built solid.

I am beyond frustrated with Lennar. Every time I submit a warranty request, they find a new excuse to deny coverage. I’ve been told repeatedly that the issues I report would be covered—but only in other states, not mine. How does that make any sense? A national builder should offer consistent service, but instead, Lennar hides behind technicalities and loopholes to avoid doing the right thing. They make empty promises just to close the sale, but once you’re in your home and problems arise, you’re on your own. Their warranty is nothing but a sales tactic—absolutely useless when you actually need help. As a first-time homeowner, this has been a nightmare. I expected professionalism, responsibility, and support, but Lennar has delivered none of that. I deeply regret buying from them, and I wouldn’t recommend them to anyone. Buyers beware—Lennar will leave you disappointed and stuck with repairs they should’ve handled. ... More

No one ever responds to service requests

Terrible experience, can’t get into touch with Lennar for any help whatsoever, no one responds or returns voices. Many issues, a major one being locked out of the gate of my home community for multiple weeks because NO gate clickers or codes were provided at closing.

Not exactly sure about the quality of workmanship. I found things that should have been done differently. Some paint, wood material that should have been changed out or turns another way. Flower beds are crowded. Way too many plants. Just odds and ends. Little things that add up. 90% are too small to call and have fixed. I did them myself

home is very spacious and has a great lay out and a good size backyard. Lennar home prices are vey affordable and will work with you to achieve where you want to be .

My buyer experience was something to be desired. I have purchased several homes from Lennar without any significant problems. They were not prepared to provide service from financing, closing and move in. If you. Had a question regarding anything, there was either no response or you had to go through numerous people. The did not know the correct post office to establish mail delivery. We were very disappointed. No one was in charge of this new community. This was not a good experience.

Sales rep was super pushy and almost lost the sale. I had to fix several plumbing issues myself after moving in. Kitchen sink had no hot water. Also shower head in master was leaking. Turns out it was cross threaded and I had to replace shower arm. Interior was swarming with fire ants. Luckily an exterminator was available to come out the next day. I understand this is common but Lennar should hire an exterminator to prevent this even if they need to recommend continued service after sale. Interested to see how house holds up in a hurricane; rafters look like they were thrown together by a greenhorn with no supervision. Could have got a comparable home for less money from another builder and it would have had a sprinkler system. ... More

Response to warranty repairs were timely and professional.

We are happy to live in a house built with professionalism.

Lennar makes it easy to buy a home!

Melissa, Meredith, Annette, Bianca, Luke. The entire team was phenomenal. They made everything so easy for me. I did not have any problems whatsoever. I am a first time buyer and I pray that everyone could have the same service that these people provided.

The entire process was transparent, easy and a great group of individuals

My home is brand new! You did not treat for roaches spiders. You left my front door open over night and I am still dealing with all the bugs in my house. I open my door the washer and dryer and we are hit with roaches that fall from the ceiling!!! We asked several times if the house was exterminated and we are told we don’t do that???? So we buy 270 dollar home for our first home ever and we paid for roaches!!! They are in my attic and my backyard is covered with them at night!!! I now have to pay for an exterminator to come to my home for a problem you guys gave me. When I asked the lady who did our walk about the roaches she giggled and said yep tree roaches we don’t treat for bugs. It was a known issue before we moved in and were promised it would be fixed. What they mean is they would come close the door they left open and not clean up all the dead bugs or treat for the roaches!!!!! To say I’m very disappointed is an understatement! I have an oven that’s only been used 3 times due to the breaker that flips off. Sent some out 2 times to tell me it’s the oven. ... More

The experience was great

So the walls feel like primer not paint. The kitchen and bathroom drawer slides are not centered.Not the craftsmanship that we expected in a new home. Overall, just a lack of craftsmanship.

I paid a good price for this home but I see many of the materials us3d to construct my home are poor or low quality that will not last more than 4 to 5 years like the exterior siding made out of compressed wood not cement hardy bia4ds. I also see loopholes to avoid some warranty repairs like trees that died 2 weeks after purchase date etc. Overall, good price but I will not buy a lennar home again. Thank you for the survey

Purchase process with Lennar was a breeze. The team worked hard to find us a the right house, quickly process our loan, and complete the house to allow us close just three weeks after signing the contract.

This was my first home purchase, and I’m disappointed that it hasn’t been the exciting milestone I imagined. The contract and application process felt rushed and poorly explained, and the closing experience was overwhelming and rushed. Since moving in, I’ve noticed numerous issues that suggest the builder cut corners, and the overall quality of the home doesn’t reflect the high cost I paid. It feels like I’m overpaying for something that wasn’t built to last. While this is meant to be my starter home, I will never trust Lennar Builders again.

The worst buying experience. Very stressful process. Their priority is to get you to sign at all costs