Lennar Reviews in Houston, TX

Inexperienced but enthusiastic and sweet personality

They made everything so easy and fast!

From top to bottom it was a Great team experience. They answered all my questions I had and made sure I was calm throughout the process. My house concierge was amazing until this day if I have any questions she helps me.

The process could have been better… Looks like shortcuts were taken with some issues… A week of being in the home we had no heat, the garage door needed to be repainted, and brick was coming off the house. Nonetheless, all issues were handled immediately. Our cable was cut twice by the trades building behind the house. The closing was streamlined and efficient.

I had a great experience from start to closing. One negative comment, after closing when repairs was needed a response.

I’m happy with my house

I've had two separate tickets opened regarding issues found and the responsiveness was top notch. I'm very pleased with Customer Service!

I will not be buying another house from Lennar - ever again. The entire house buying process was stressful, which is to be expected, but our loan officer, Sandra, seemed to be especially quite incompetent. Throughout the process, there were various hiccups and even errors made in numbers. We did not trust Sandra at all and thankfully things were caught because we reviewed everything multiple times. The communication was even worse, whenever Lennar wants something they pressure you to have it done ASAP but when you have any questions you basically need to contact them/remind them every single day for an answer. Sandra didn't even have the right date of our closing. The day of closing, literally two hours before it was scheduled, we did not know if it was going to be virtual or in person. We were supposed to receive our closing documents at midnight and at 7am the day of we had to chase Sandra because nothing had been sent - she had miscommunication with the closing team and we did not get our closing documents till about 1.5hr before the closing appointment. The builder, Rodney, although very attentive and reassuring during our first walk throughs, dropped the ball for multiple things. Our concerns were often dismissed or conveyed as "not serious" and we really had to advocate for repairs. It has been two months since we closed and we still have not had the kitchen light cover replaced that was cracked - and like mentioned before, we have had to contact Rodney and Lennar multiple times the past two months for them to address it. Lizz, the home consultant, has been equally disappointing in this experience. Overall, we are grateful to have a new home but we are disappointed with the company and not completely satisfied with the quality of our home. The only positive thing I have to say about this experience, is that we are glad we finally closed and that we don't have to deal with them again. ... More

Did a home walk had my driveway ruined by sod installers gouge marks every where was told would fix it they ripped out the section that was damaged pored new concrete however they broke my front sprinkler head it no longer fits flush in ground sticks out left debris and concrete nails wood in my driveway for three half weeks reached out mangers amd hone reps constantly calling emails to gwt it removed they finally sent some one to clean that mess up left dried concrete all over my driveway finally spoke to manager about issue he said he'll have my sprinklers repaired and new sod put on my lawn that they ruined never did haven't heard or seen them can't get a hold of anyone lennar doesn't take accountability for there mistakes I regret purchasing if I known they would be like this buyer beware stay far away from them would not recommend purchasing a lennar home also front face on my kitchen drawers f3ll off 1st week in home and my breaker box for dryer keeps tripping have to reset it constantly ... More

Let me start by saying, the home isnt all bad.. But after building two times before with different builders, I can tell the quality of lennar and the products they use are definitely not quality. The paint is flat and already flaking off after living in my home for 2 months. The baseboards are so small, they're almost non exsistent.

For a first time homeowner the process was very good from the start.

Our experience with buying a home from Lennar was a great one. Our Loan Officer, Michelle, and Sales Representative, Michael, was fantastic. They were on it every step of the way and we had some ups and downs but they hung in there with us until we closed. A few minor things discovered after we moved in but all in all we are very happy with the home we purchased from Lennar.

My home buying experience was traumatic and stressful. I’m told by other home buyers that that’s just the way it is. I don’t see why. I’m blessed to have my home since it happened because of Hurricane Beryl but the endless questions (many I answered more than once), the paperwork asked for at unreasonable times of day and night caused me anxiety. In the end, my happiness in buying my first home was overshadowed by exhaustion and relief. Fun fact; I learned that TX homes don’t automatically come with shutters (I just paid for that, it affects your foundation in the long run but it’s on the homeowner). They also saw no need to give towel racks and I’m missing a closet shelf on purpose (I have to install my own if I want one.) Did I mention I’m tired? ... More

It looks like nobody cares about customer satisfaction. I trusted phone conversations or massages about the final walking review of my home and in less than first month in the house I had very bad experience with one of the appliances.All I can say is good luck to whom is in the process of baying a Lennar home.

The closing process went smoothly. But the builders did not do great job and is disappointing. There were many issues mentioned at the time of closing, such as not enough hot water on master bedroom shower, floor tile broken, HVAC units not functioning properly, Landscape both front trees died already and spoiling front look. Builder assured in final walkthrough that they will take care of these issues after closing. My mistake for trusting them and sign on closing documents. Now it is been 45 days since we moved in. Still no one came from builder to repair cracked floor tiles/LVT. Plumber came and said since the shower valve is behind the valve, nothing can be done to bring hot water pressure to normal. Unless I agree to break bathroom wall and agree to make a mess after move in. Called twice for Hvac service call, only one time the Hvac subcontractor showed up, and said "Oh Freon was low, now you should have cold air and better air supply". Nothing changed in 10 days since they last visited. Still there are areas on both floors does'nt get enough air supply and hot areas. Even when turn on heating, same issue; few cold spots even after 3 hours of heating running. There is hardly any air coming out of few supplies. Landscaping half plants fully died. And front of driveway, always muddy water standing due to colder sac elevation issues which is messing up the driveway every time the car go over the ponding water. ... More

I had high expectations when buying from lennar been looking to buy lennar since 2019 i have seen multiple lennar south and west texas neighborhoods but when it came to buying our first home this year 2024 I was very disappointed in lennar, when we went through our inspection walk, our inspector Abdul was great and he helped us find a lot of issues and mistakes with the home, we felt very confident in him that these issues were gonna get resolved. There was damage to the kitchen cabinets, trim that was bulging around the island, doors not properly latching, missing touch ups on the paint and the grass was not evenly laid out. There were many gaps in the grass and some boards on the fence were also missing nails. The driveway and patio concrete was dirty in the back yard. I'm not sure how they prepare the home for move in but our flooring came with scratches and was filthy when we moved in. When we met the construction manager Marcus M., he assured us that everything was going to get fixed and there was no need to have a secondary walk through which we trusted but turned out to be a huge lie and mistake of our part because when we moved into our home none of the items were fixed. I believe that these homes were rushed to built just so that there could be inventory homes to sell. I'm not sure if there is even inspection of the framing and foundation. For the quality of the home, I feel like we overpaid. If anyone is looking to buy a lennar home, I highly recommend you get your own inspector to inspect the building process prior to move in. ... More

I really love the home and feel that the proce was appropriate for what was included. I suggest that you ask for a specific list of what is being included. I was surprised to see no shower rods in the bathrooms or sprayer in the kitchen sink, which I feel are necessities not extras. The discount given on the home did cover installation of the items I wanted to add, including fans and blinds. The builder is excellent and very responsive. Any small issues I've had have been addressed and resolved easily and quickly.

This company is the most unprofessional company I’ve ever dealt with. I never spoke to a real person the whole process, and every time I had a question it would never get answered. Also, when I purchased the house, the house was robbed, and I was told that this was the first time it ever happened in this area but the funny thing is I spoke to people who also bought a house in the area three months ago and they told me that this happened to five different homes. There is no transparency with this builder. Also recently I got contacted by the builder saying that the roofing company needs to do an inspection after two months of purchasing the home this is ridiculous and they need to get their stuff together! ... More

Like any large developer they find ways to cut costs and increase their profit margin. Some things to be aware of ... - Won't install blinds because they can't guarantee the drywall which will cost the buyer thousands of dollars - Won't install or recommend sprinkler installation - no fans or towel hangers so be prepared - tough to reach out to the vendors to get additional services. - sold my mortgage immediately after the sale was final. Good News story - good customer service and try to work with any issues. - want to assist and positive customer service

It was a easy smooth experience everyone was attentive and very helpful things I didn’t know was explained the only thing I would recommend is make sure you know what’s being built in the home you’re purchasing and what’s all included but for the most part I’m happy and satisfied

Overall home is OK. Nothing that makes them stand out above other area builders. We liked the floor plan over other builders options. Utilizing Lennar mortgage was a nightmare.

We love our home, it’s great. We are old, retired and are very technologically challenged. That was our problem .I’m sure others would not have the same issues. When supplying required information to Lennar we were ask to provide that by computer formats we didn’t know or understand. We informed all of this and were told help would be given. Some was, but we perceived to be a problem to them instead. Much time was wasted and we became very frustrated. The process of buying a new home became very unpleasant. I’m sure others more savvy would fair much better than us.

I absolutely love my home. The experience with Lennar Lenders was horrible to say the least. Communication was terrible and the constant arguing between my realtor and the lender was so unprofessional via email was just over the top. I ended up going with a different lending company and everything from that point on was AMAZING. I received daily updates and the lenders made sure to keep me informed via phone calls and emails. The incentives were even better. Do your research and remember you are important and also that you do not have to go through Lennar Lenders for incentives.

I’m excited to have this home. Construction manager, Danielle is really nice person. Spacious kitchen cabinets are great. . Good luck to Lennar builders. Good deal. Good job.

I have had some issues that really bothered me and Im generally pretty easily please. Overall it was a ok experience but there is a lot of room for improvement when it comes to communication in the closing process.