Lennar Reviews in San Antonio, TX

Everyone that I worked with ensured that everything was top notch from start to finish!

They where there with me helping me out understand stuff

The buying process was a very enjoyable experience . The instructions were well organized and easy to understand. I would definitely recommend Lennar to other interested buyers.

I guess were I'm much older than some home buyers & I come from the Appalachians were people stake their name & reputation on the quality of their work in construction & the trades. It seems as if these "Cookie cutter" houses are so quickly constructed to turn profits and not quality. If I had know what i know now thus far, I'd never bought this home.

Poor quality material, terrible management communication!! Lennar is making me pay Lennar's water bill even though it's on Lennar's account!!

Everyone worked as a team. Warm handoffs to each department. Great service

House was pushed out several times, no calls-I had to initiate the calls. We had to rent an apt for 4 weeks. Lennar knew we sold our house and needed to move in at original closing date, but didn't really care. They cost us over $4K. The communication is horrible. I finally called corporate and they got things moving a little better.....Probably won't buy another Lennar.

The builder did a great job going over the details of the property. Setting the expectation of the closing process and keeping me aware of next steps along the way.

Dirty carpet, fence fell, caulking was not complete, glue stains on tile, etc.

[TRANSLATED FROM ES] Honestly, everything was perfect. The house is beautiful, the spaces are very comfortable, I loved the kitchen, my pantry is a very good size, there are plenty of cabinets, and the laundry room is very spacious. All the help I received from the staff made it a very pleasant experience. Many thanks to George ***** for taking the time to show me each one until I found the right one for my family, and to the staff who supported me throughout the entire process of getting my loan approved. Excellent! Thank you all so much.

The workmanship is shoddy at best. When you confront them with problems the Inspector you hired to find them laughs at you and say, "don't worry it will be taken care of", and then after you signed off they don't do it. I am still waiting for the trash cans to be delivered 1 month after closing. No one has told me how you get your mail. I have paid for the ***** fees that take care of using the pools and the gym and I have not received the 2 passes that they promised me.

The craftsmanship of the home, the follow through at closing, the home was not clean, and over all customers service was lacking in every way.

Cracks on doors that crickets or what Texas bugs come into the house! Dirt from the house being built behind has ruined my backyard after the storm! Neighbors leave their dog ***** on my lawn! Trey is the only that responds! None of these ***** (Keith or benjie) respond after I signed & moved in! I will never buy a Lennar home & in fact will sell this house when I’m able to!

The initial home buying experience was so flawless it almost seemed unreal. It's a cheap little house but it's new and it's ours. Only one complaint we have is the house wasn't thoroughly cleaned before we moved in. That's the only small complaint. Appliances are beautiful and work very well. AC is cold and the insulation is working great as well. It's over 100° in Texas and the temp is constant all day. Lots of warranties and the buying experience was so easy it was a huge relief. They'll explain and go over everything with you at your walkthrough and it's very helpful. If you want an affordable house that's yours and brand new, give it a try. It's not perfect, but it's a new house cheaper than most apartments these days. A great buy. ... More

For being a first time homebuyer and expecting a lot better from a major home builder, this is subpar. I know want better, pay more. But at the price the houses are listed at the quality of work is below average. I've only had my home for about 2 months and I've already had to file a "warranty" for different items from their contractors breaking my fence, and damaging my foundation at the same time when laying sod. And doing bare minimum adjustments on a door (and still having that same problem yet again.) When the sod was laid down no dirt was laid to help root the grass, they only scalp the existing grass, lay the sod down, roll it, and then barely wet the grass. So now I'm trying to get grass to grow that already seems dead along with the trees that were planted. Am I happy to be out of my apartment, yes..but I wish I had checked out more houses than settle on an affordable home. ... More

Paint on windows, tape still marking unfinished repairs, no power to several outlets, a/c duct routing in attic looks intentionally chaotic, grass sod left on pallets on sidewalk to die for nearly a week before installation, been moved in for over a month and still don't have a recognized address or mailbox, cheapest/loudest dishwasher I've ever heard, oven sets off smoke alarms during preheat, shower drain is very loud, huge gaps in garage door opening allows snakes and bugs easy access, no support for ceiling fans in living room or master bed, "on-demand" water heater takes over a minute to get luke warm, can hear neighbors talking inside their house from inside mine, tiny garage barely fits 2 small cars, only 1 water spigot and 1 electrical outlet outside. Lennar staff very friendly during buying process, but unavailable after. ... More

Overall experience was smooth however after the closing the expectation of the blue tap still has outstanding items more than a month in.

This a great home for beginners, has several small details easy to fix on your own, the grass and trees have not warranty they just throw it in there and they don care of its condition so be aware of that, other than that it's a great home

Realtor was great. Sign date kept getting moved further the guy who does home celebration was a complete jerk and the things we needed fixed he just kept saying lennar won't take of that then Michael came and took care of the things I asked for. The people who put the grass in did it in like 3 different days within 2 months

First I have to inform that part of my home buying experience was from long distance; 500 miles away. My experience could have been better if I had been in the immediate area. Some days and processes were frustrating. Sometimes my financial questions would go unanswered. Closing took 2 hours, not 15 minutes as advertised. After closing, house keys could not be found. I was not given enough information regarding transferring utilities to my name. The Trash collection company told me to get trash cans from Lennar; Lennar told me to get them from the Trash collection company. The kitchen island top had a large spot and it took 3 requests to have it cleaned. Dry glue drops on the finished floor that are extremely hard to remove. This was obviously done by an amateur. Paint drops on the floor that shows a drop cloth was not used to prevent this; another obvious amateur job. The kitchen tile back splash has grout smears; amateur job also. One wall tile has a hairline crack that must have been cracked during installation. Bath tubs were dirty with spots of a black substance; still trying to cleanup. With time these flaws will be corrected. The house itself appears to be structurally and mechanically sound and well built and I look forward to years of satisfaction. ... More

The only option to voice my opinion. So many things in my home that are just thrown together, chalking is a mess, ceiling in laundry room STILL not painted under the fan. This flooring has stains I can't get out. This home was not cleaned before I got my keys. AND now ongoing electrical issue in my garage, kitchen and living room! The CRACKS in my garage concrete are spreading and getting bigger!! The building around my house, I understand and put up with the early morning noises Mon through Sat but the music they blast is weighing thin on my patience. It's extremely loud at times. Mud all over my carpet in my bedroom because it is the only way out for my dogs. Why did you put carpet in a room that has the only access to the backyard? I FINALLY got grass, making it somewhat better but I'll be constantly shampooing my carpet in my room. The neighborhood dust, dirt and garbage that blows into my yard I'm picking up on a daily basis (paper bags, empty water bottles and so on) I'm not normally a complaining person but so much has gone south since I moved this brand new home. ... More

I i've been having problems. with my air conditioner since before we bought the house. I have made four service requests, and while the response has been very good, the underlying problem has not been corrected. in my *****. During the hot summer days, the air conditioner, struggles to cool the house, and the inside temperature rises to 80 degrees. I expect a brand new house to cool better.

Extremely difficult in making contact with representatives when assistance needed.

It was a steam less process.

Overall it looks good