Lennar Reviews in San Antonio, TX

We purchased our home for $152,000, and while we were excited about the process, the lending experience was a nightmare. Despite being extremely responsive, providing all requested paperwork within 30 minutes, we were repeatedly asked for the same documents over and over. They even required us to write unnecessary explanations for paperwork they already had, making the process frustrating and redundant. As for the home itself, the quality is hit or miss. The paint chips easily, and the flooring feels cheap and low-grade. On the positive side, the stove and oven are nice, but that’s about the best feature. Be prepared to fill in your own sod, as they only provide about 15 feet from the house, leaving large patches of dirt. Overall, the experience felt unnecessarily complicated, and the home quality doesn’t fully match expectations. Would I buy from Lennar again? Probably not. ... More

This was my first and likely last experience with Lennar. Our sales agent (Christian) was only looking to make a quick sale and I unfortunately did not realize this until it was too late. He became unresponsive to concerns after we signed our initial contract. The Lennar concierge (Del) was not professional and bother line rude. It took longer than necessary to have our concerns addressed after our inspection and walk through. This was purchased as a rental property and we had planned to buy another property but have since changed our minds given the experience. The only positives in this whole experience was our Lennar mortgage loan officer (Brianna). She was an angel. Also the customer service agent (Jose) who did the final walk through was polite and kind Lennar needs to teach their employees that customer service does not stop with the home purchase, but rather begins after the sale has been made. I don't plan to recommend Lennar (especially not the team that worked with us) to family and friends. ... More

Lennar is an untrustworthy home builder. Communication is poor, response time is slow or nonexistent. Promises are made and not kept. I would not recommend them.

The home purchase process was straightforward and the team was helpful with the entire process. I live out of state and purchased the home for my mother to live in. We had a little bit of a hiccup in regards to the sod placement in the backyard that we're hoping to get resolved. There is no real response from the builder yet to make that right.

My experience was very average

Very sad and unprofessional experience

All staff from various departments were friendly but there were so many involved that no one seemed to know what the other departments were doing. All staff were responsive wmexcept for one concierge Hanah who often did not respond to requests. I joked with the manager that Lennar should be paying me a salary as I had to do so much work in coordinating staff between departments. It wasn’t at all seamless or efficient

I have an unfinished curb in front of my house 4-5 inch drop could lead to a serious injury exciting our vehicles from street, has not yet but come close , nothing been done

Cheap quality, rushed work; poor communication amongst staff

The Lennar team helps you satisfy your need and always makes ways for it to to be easy and helping.

We couldn’t be happier with our experience! From the beginning, their team was professional, communicative, and truly committed to quality craftsmanship. The entire process—from selecting our floor plan to the final walkthrough—was smooth. The attention to detail in our home is impressive, and the quality of materials and finishes exceeded our expectations. Any questions or concerns we had were addressed promptly, making the home-buying experience stress-free. We love our new home and highly recommend Lennar to anyone looking for a beautifully built, high-quality home. Thank you for making our dream home a reality! ... More

Overall process was relatively simple, with all of it being conducted through their online applications. The part of the process that ultimately left a bad taste was after closing. The house was not cleaned as our representative Bert had assured me. The bathrooms (especially showers) were filthy, the floor in the hallways were muddy, baseboards dirty, etc. After multiple messages, the construction manager finally arranged for a cleaner to come, who by the looks of it only swept the floor. My family and I ultimately were responsible for the cleaning after closing since my messages to Bert and emails to other members of the team went unanswered. Last but not least, there was an issue with the sewer clean-out being flush with the ground, as it should be at a minimum of 4 inches above the ground (every other house on the street follows this). Our representative Bert along with our construction manager Cesar assured me before closing that that issue would get taken care off when the sod was installed, and as I expected, it did not. Ultimately my fault for taking them at their word and signing. That’s my advice for any future owner. ... More

I purchased a home Lennar. They did not pressure wash my driveway. They didn’t clean my yard after I purchased it. I had to ask them twice. The “free grass” I got is actually making me pay extra to get treated and my landscaper just told me I need to get all new grass. The HOA is asking me to get my yard treated

Lennar was a great home for my investment purchase

I’d paid 240,000 dollars for a home id expect a lawn to be finished. But no, Lennar only does half the lawn. It’s a bit ridiculous to be honest. On top of that the grass installed was installed dead. Nicks, dents and holes throughout the house.(partially on me though for not hiring my own inspector) Electrical issues from the jump. If you go with Lennar make sure your around for the whole project or just avoid it. The HOA is nice. The locations nice. Lennar…Ehh.

Sales in my opinion very poor. Was handed a list of homes and a house key and told go check them out and let me know if you want one. Construction purchased a finished inventory home. I walked the home 2weeks prior to my official walk thru and made a list of punch items. I gave this list to sales requesting it to be given to the construction team. The day of the walk thru none of the items had been addressed. Closing had to be moved 3 or 4 times. Had to reschedule movers twice, and they simply just didn't care. I was really hoping for my first home buying experience not to feel like I purchased a home from a vending machine. I will say this the loan process was super simple and very efficient. ... More

All things were not as we were was to believe

After many emails from “concierges”, never laying eyes on any that I was passed around to, final walk through was done by Rebecca. She was nice enough but it was obvious she did this day in, day out, so was very pushy about getting done. All issues found were corrected on the spot! This is my first experience with Lennar, but not my first home buying experience. I felt like I was being herded through the process, this lady did not really care if I was happy or not. Through the entire process, first look to deciding to buy, then actually getting it purchased I was given incorrect information at times, had to reach out to whichever “concierge” I was assigned to at the time to get information on times, dates. Thankfully I had a realtor who was extremely engaged and helpful. Foreman Max turned out to be very helpful as well. ... More

Lack of communication and professionalism. once the home is sold no one will reply to you and answer questions

I would say at first, it was very stressful buying a house and going through the process since I had never purchased a home before. To be honest, it didn’t feel like they cared much. The congratulations seemed insincere and no one bothers to ask you what it’s like to be living in the house even after a month or two. It had a lot of cosmetic and house problems, they’re too much in a hurry to get the house on the market that they miss even the biggest things that are wrong with the house like some of your roof missing. These are peoples homes. This is where they’ll be living for a long time. I think the craftsmanship and the workmanship should be vital. Other than that I really do love my home, it’s a quiet area but I feel that the house building needs to be a lot better instead of faster. ... More

The portal sucks and hard to read. The bright side was that Everlyn P was always available and super helpful She made the terrible experience of the portal easier.

I would definitely suggest looking a the home prior to purchase, that ble tape walk thru is a MUST DO.Make sure you get it in writing that house will be CLEANED prior to move in. Make sure that you get it in writing that AFTER they place sod in your yard, they will come back and clean the dirt/mud mess off your sidewalk and driveway. There were just things that were left unexplained, and still aren't clear. This is a HOA neighborhood, so you'd expect to not have solicitors, however, for the first 15 to 20 days after closing, you will be bombarded with AT&T, security system, vacuum cleaner sales, water softener, solar panel, etc sales people. Walk right past the NO SOLICITORS SIGN, don't wanna talk I'm not interested as an answer. I was so aggervated trying to unpack and move it from the solicitors. Just do ypur homework, be picky, make them have follow-up, because if you let 1 thing slide they definitely know you are giving in too easy. ... More

The sales rep was very helpful with the entire process. My only complaint with the property is the carpet was not cleaned and the cabinets are low quality so a few corners are mashed in. I am extremely disappointed that the builder decided to add fencing to the entire community except for the first few houses were purchased. What's worse is that although different lots can vary by price, soon after I committed the price of the same model dropped by $20K.

Lennar was by far the best experience as a first time buyer. Always on time and willing to answer any questions. Having a realtor Adrianna to guide me to them was amazing. I 100 percent would recommend to anyone

The workers who put the homes together she be more careful with working on homes