Lennar Reviews in San Antonio, TX

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Overall the buying experience was good. The only complain I have is the trashes we get blown onto our lawn due to construction next door. Would be great if there’s some management around waste for construction folks. Also after moving in. I found some trash nails and even a rib bone in our attic.

they use the Cheapest interior paint and a lot of the drywall in the garage is Chipped on the bottom

The home purchase process was straightforward and the team was helpful with the entire process. I live out of state and purchased the home for my mother to live in. We had a little bit of a hiccup in regards to the sod placement in the backyard that we're hoping to get resolved. There is no real response from the builder yet to make that right.

the overall purchase was nice and there were no issues I am currently going through the process for some cabinet issues and so far that process has been great, but it is still in process. We moved from out of state and unfortunately the company could not wait an extra 6 days to do the landscaping and all of our grass is probably not going to make it and looks dead At this point this is the main issue we have.

The home buying experience was great. Everyone that help me made me feel very comfortable during the buying process. I have a lot of details in my home that was not fixed, for example- painting issues, water leak by a window.

Lennar offers affordable homes and make buying a smooth and secure process. They have been responsive on repairs and make the process of reporting problems easy with quick turnaround. The only real complaint I have is the cost of utilities in New Braunfels. As I transferred utilities under my name as reqyi by Lennar after closing & not occupying the home until one month later I received a water bill of $422.20 and a gas bill of $215. Lennar put sod & 2 trees on the property and ignored the drought watering rules of watering on Thursdays only and set the timer for 7 days a week, twice daily. This led to a consumption of over 25000 gallons of water for the month I didn’t occupy the home. I’m lucky the city didn’t fine me on top of the charges. As for the gas bill it was so costly due to running it for one month during my absence. Beware of these costly utilities especially if you can’t occupy the home immediately after escrow. ... More

Please contact buyer, to discuss overall process.

Sales person (Jeremiah) was awesome and attentive. Once closed, not happy with the CCR (not worth mentioning name) Customer Care Rep did not address my issues then was no longer assigned to my area. Next rep (Hannah) was GREAT! She picked up where someone else failed, sadly, she was transferred. Now I haven't even met the new CCR. I wish I would have a rep who care to listen to my concerns. Frustrating to not have issues addressed. HOA is crazy fast to report. With all this rain, lawn service companies are backed up and sure enough I get a "warning" seriously upset that there is no consideration....but that is a HOA for you, beware! ... More

Overall process was great for the exception of the loan process in which we experienced poor communication with our loan officer

Never finished cocking in restroom And grass installed was very poor all dry and died

Sales rep Ana was awesome

It’s a great upgrade in space and amenities but the quality of materials and work are shoddy at best. Sprinklers installed 6” above ground if they aren’t laying on their side, semi gloss trim paint where they did t bother to mask so when the light hits it you see it all over the walls too. It’s appalling that they get away with this level of work. And we’re paying for it.

Easy purchase process, great price, decent house. Dirty floors when I moved in, I was told I would get a tree in the front and back yard, I have a tree in the front now but not in the back yard nor did they sod the entire backyard which I didn't find out about that until it was too late. Some fit and finish issues and my dryer breaker randomly trips when the dryer is off.

Not my first Rodeo stay focused and patient.

We walked through the house had so much spots not painted and carpet, windows and hard floors was stained with paint and the whole ceiling in the kitchen/dining room/living room wasnt painted a few walls werent, the siding outside was damaged, was told they were gonna have a cleaning crew go clean multiple times and never did! Moved in Feb 24th and finally got my full yard of grass and trees April 12th while everyone around me had grass and we moved in about the same time, the new neighbors got their grass and trees before me so Lennar really let me down! The sales rep and the financial reps were helpful but it got spoiled by builder, cleans and landscape! Even had a lock on my garage door that slowed the moving process down ... More

The landscaping company they use will damage your property and not notify you, if the grass you receive is dead, expect no hear back from the property manager. The pool is hardly ever cleaned so you'll have to do that on your own especially if others have a big party the night before and leave glass, vomit, trash and rocks thrown everywhere, even in the water.

My experience wasn't good. This was my second home that I purchased and the construction side of it was a mess. The contract workers gave this builder a bad name. The contract workers did a poor job and made a lot of mistakes. On the financial side that was excellent and easy.

I could say Natasha and Phil help me out through the process. They did a fantastic job. Their part was to get me the home get me approved and close which I appreciate and I do appreciate my realtor as well. An outside of all of that, the carpenters, the people that did the texture in your painting could’ve done a better job unfortunately, once when I moved in, I didn’t notice after a week or so the touchups the texture, the caulking, the painting there was a lot of mistakes and unfortunately, I might have to take time or pay somebody to do repairs

Not explaining about the warranty of the house

While there is a warranty, it is really difficult to have anything fixed. I have to follow up like a bill collector to have contractors come to fix anything (aside from Casa mechanical - they have been AMAZING), and its really, really annoying. Some of the materials used don't equate to how expensive our house was, and it leaves a bad taste in my mouth that its so hard to get anything fixed.

Builder's not doing a good job. I paid lots of money for my house and the finished product is bad. Lack of paint inside and out,etc...

Very frustrating. Issues from the very beginning till now. My very first week in this house my bathroom flooded due to a missing cap, it took way too long and me complaining for someone to come look at it. My house was not move in ready when I closed there was several issues with the AC, there was paint on the floor and cabinets and I already had fully moved in by the time they came to clean it. One of my door doesn’t close all the way, and it’s been stressful as a single woman to deal with all of these issues after I just bought a 251k home. I advise any buyer to not move in their houses until everything is fixed because all my issues were from the beginning and I’m already 2 months in and now im left to deal with it alone. I have not had a pleasant experience at all. ... More

Disappointed because I remember them saying I was gonna get a irrigation system and I didn't get it. And my grass is dead now having to look for someone to put one in thats gonna cost me more money

Bought our home back in May 2021. They installed dead grass. Builders said they’ll replace our grass. Still haven’t and they don’t answer our calls for updates.