Lennar Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Lennar.
Read all 820 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in San Antonio Area
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Customer Reviews
brett from lennar customer care he's the only one that he came and hear me and try to fix my problems,,I sent 2 e-mails for claims and you guys never response me,,,,
- Martin L.
- Verified HomeBuyer
- August 16, 2023
- Bulverde, TX
well a lot of people we are waiting to you guys the problems we found in the house and you guys are very,,,very behind!!!!
Total Score 4
Quality 4
Trustworthiness 3
Value 5
Responsiveness 4
Smooth
- Azalea A.
- Verified HomeBuyer
- August 08, 2023
- San Antonio, TX
Love the area clean and open and quiet
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
House purchase
- Anonymous
- Verified HomeBuyer
- July 12, 2023
- San Antonio, TX
Customer service was fantastic from everyone except the construction landscaping person ( Eric). He said he had corrected everything pointed out during the walk through but then when we would go check it wasn't. He is the only person who we were very disappointed with. He did that more than once. He said it was done and it wasn't.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
Great First Home!
- Kayla M.
- Verified HomeBuyer
- May 09, 2023
- San Antonio, TX
The Lennar portals were easy to use and navigate. The sales people and agents were very friendly and ready to answer any questions I had. My favorite part though, is how responsive Lennar is to post-sales complaints or issues. They always have a service rep that reaches back out to you and they can get most issues reported resolved within a few days. For example, I discovered a crack in the wall behind the toilet and two days later someone showed up to fix it. This was 5 weeks after sale date.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Get what you paid.
- Anonymous
- Verified HomeBuyer
- April 05, 2023
- San Antonio, TX
All I have to say is that these lennar homes aren’t built with quality but rather with just speed over all - they can build a whole house bottom up in 2 months but won’t fix an issue after close date. After you close it’s like you don’t matter. Quality = what you pay for.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Zaira
- Zaira O.
- Verified HomeBuyer
- February 07, 2023
- Converse, TX
It was a good experience. The only thing that I must say is that at the end of closing process was a little confusing for the changing dates. The Lennar staff were polite and helpful and the builder's crew were great on our walking through.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Great Lennar Crew
- Mark G.
- Verified HomeBuyer
- November 09, 2022
- Saint Hedwig, TX
Lennar folks were and are great. My problem is with the drainage and the Sprinkler people who were uncooperative and absent.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Lennar - The sales associate was very helpful and courteous thru the buying
- Lydda M.
- Verified HomeBuyer
- June 04, 2022
- San Antonio, TX
The sales associate was very helpful and courteous thru the buying process and still is involved after the sale.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - i liked the design and layout of the house also the higher ceilings
- Brian B.
- Verified HomeBuyer
- January 25, 2022
- Bulverde, TX
i liked the design and layout of the house also the higher ceilings it gives a roomy felling
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - I had a good experience buying except I wasn't given a key to
- Razia N.
- Verified HomeBuyer
- January 19, 2022
- San Antonio, TX
I had a good experience buying except I wasn't given a key to my mailbox and have to run around trying to get one and post office is not helpful
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
The willingness to answer any questions or concerns we had.
- Alexander A.
- Verified HomeBuyer
- January 13, 2022
- San Antonio, TX
If I saw something that did not look right to me or if I felt uncomfortable with something, they went out of their way to correct or assure me that it will be okay and it will not be a problem.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - A detail checklist with timeline would help a lot and reduce
- Christiane F.
- Verified HomeBuyer
- November 25, 2021
- San Antonio, TX
A detail checklist with timeline would help a lot and reduce stress with less suspense requirements. We spent time and Money in a hotel waiting for closing on the house.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
First New Home.
- Brian A.
- Verified HomeBuyer
- October 12, 2021
- San Antonio, TX
The house was not cleaned like I was told it would be. So I still have marks on the floor from the glue for the flooring. And they didn't do a very good job of doing the grass in the backyard. I have more weeds than grass. Other than those few things I am happy with the house. I have only been in the house since June so I hope the rest of the year is good.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Helpfulness
- Santiago F.
- Verified HomeBuyer
- October 05, 2021
- San Antonio, TX
Offering a lot of necessary items and quality of construction.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 4
Lennar - The grass needs to be better and in place on solid ground prior
- Anonymous
- Verified HomeBuyer
- September 21, 2021
- San Antonio, TX
The grass needs to be better and in place on solid ground prior to selling.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pail construction manager
- Jessica S.
- Verified HomeBuyer
- September 16, 2021
- New Braunfels, TX
Paul was very helpful!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
Inability to select interior finishes
- Juanita M.
- Verified HomeBuyer
- March 31, 2021
- San Antonio, TX
With home prices on the rise it was a good purchase. Very disappointed with quality of landscape.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Lennar - Have had a few issues once I moved into the home.
- Stephanie L.
- Verified HomeBuyer
- March 31, 2021
- San Antonio, TX
Have had a few issues once I moved into the home. Was not too happy that my driveway is such a steep slope and that i have stairs going into my garage because it takes up so much space and not good for my son who has a disability.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Lennar - Overall adequate but not exceptional construction work.
- Carlos A.
- Verified HomeBuyer
- October 13, 2020
- San Antonio, TX
Overall adequate but not exceptional construction work.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Excellent customer care - warranty
- Lourdes R.
- Verified HomeBuyer
- April 30, 2020
- San Antonio, TX
Excellent customer care - warranty
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Quick and simple.
- Wayne D.
- Verified HomeBuyer
- April 23, 2020
- San Antonio, TX
Quick and simple.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Sales and construction manager very helpful
- Yeriza R.
- Verified HomeBuyer
- March 18, 2020
- San Antonio, TX
Sales and construction manager very helpful
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Great floor plan - Gilson model - need better/more quality construction checks while home is being built
- Juan M.
- Verified HomeBuyer
- March 18, 2020
- San Antonio, TX
courtesy Lennar employees
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Not bad just minor issues
- Anonymous
- Verified HomeBuyer
- September 17, 2024
- San Antonio, TX
Everything was good except my bathroom somebody used it and didn't even bothered cleaning it up, place was very dusty, no shower rod in master bathroom but guest bathroom has one, and some scratch marks on the wall. I guess all in all everything is good.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Promising vs actually delivering
- Joseph D.
- Verified HomeBuyer
- June 06, 2024
- Kerrville, TX
Our home was delivered on time, but with shoddy workmanship. paint droppings on the flooring and carpeting (everywhere). It was supposed to be cleaned before closing, it was not. The carpet was filthy, garage was a mess and there was fecal matter on one of the toilets (not ours)!
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
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