Lennar Reviews in San Antonio, TX

Excellent customer service! Very responsive

Great

As with any new home, I had a few issues that needed to be addressed, but they have been promptly taken care of. They have a terrific crew of people. The home itself is beautiful and I absolutely love it!!

This house and neighborhood is great.

I call 4 or 5 times about my tree came out of the ground. The wind blew them out. They’re all broken and they will not replace them the landscaper The contractor has already been closed.

It’s all good but not like no give fridge .. n no faucet outside only one so

Overall, great experience everybody very helpful and knowledgeable, but a lot of details to fix in the house

The home purchase process was straightforward and the team was helpful with the entire process. I live out of state and purchased the home for my mother to live in. We had a little bit of a hiccup in regards to the sod placement in the backyard that we're hoping to get resolved. There is no real response from the builder yet to make that right.

the overall purchase was nice and there were no issues I am currently going through the process for some cabinet issues and so far that process has been great, but it is still in process. We moved from out of state and unfortunately the company could not wait an extra 6 days to do the landscaping and all of our grass is probably not going to make it and looks dead At this point this is the main issue we have.

It went well however the process was long.

Never finished cocking in restroom And grass installed was very poor all dry and died

Easy purchase process, great price, decent house. Dirty floors when I moved in, I was told I would get a tree in the front and back yard, I have a tree in the front now but not in the back yard nor did they sod the entire backyard which I didn't find out about that until it was too late. Some fit and finish issues and my dryer breaker randomly trips when the dryer is off.

We have issues with our wiring, we were not able to get a response right away, however we do have an electrician coming with an appointment made. However the problem isn't exactly ideal. Also some of the sod (grass) that was laid out was already dead when it was laid. Other than that, I've ahead an excellent experience and love the home.

The home buying experience was great. Everyone that help me made me feel very comfortable during the buying process. I have a lot of details in my home that was not fixed, for example- painting issues, water leak by a window.

Sales rep Ana was awesome

Not my first Rodeo stay focused and patient.

Lennar offers affordable homes and make buying a smooth and secure process. They have been responsive on repairs and make the process of reporting problems easy with quick turnaround. The only real complaint I have is the cost of utilities in New Braunfels. As I transferred utilities under my name as reqyi by Lennar after closing & not occupying the home until one month later I received a water bill of $422.20 and a gas bill of $215. Lennar put sod & 2 trees on the property and ignored the drought watering rules of watering on Thursdays only and set the timer for 7 days a week, twice daily. This led to a consumption of over 25000 gallons of water for the month I didn’t occupy the home. I’m lucky the city didn’t fine me on top of the charges. As for the gas bill it was so costly due to running it for one month during my absence. Beware of these costly utilities especially if you can’t occupy the home immediately after escrow. ... More

It’s a great upgrade in space and amenities but the quality of materials and work are shoddy at best. Sprinklers installed 6” above ground if they aren’t laying on their side, semi gloss trim paint where they did t bother to mask so when the light hits it you see it all over the walls too. It’s appalling that they get away with this level of work. And we’re paying for it.

Please contact buyer, to discuss overall process.

Representatives are very responsive for the most part. Easy for us to drop by and check on house during process. Stuff does get hidden or rushed during build. Pieces of 2x4 split or broken thatbgot covered or up or just tossed away in the attic. Vinyl flooring lifting and glue left everywhere. Glue left on walls. Caulking is very poor on countertops. Exterior has many small issues as well. Dinged siding, bent trim. Paint on shingles. Door ways have air gaps. The worst so far is the yard work. The grading was not dont correctly. My fromt yard sunk by over 1 foot and split after rain. Yard is pulling away from the home foundation. The people of lennar are very nice. The contractors on the other hand are not putting quality onto their work. They rush everything they do. ... More

More specification of alternative houses.

Sales person (Jeremiah) was awesome and attentive. Once closed, not happy with the CCR (not worth mentioning name) Customer Care Rep did not address my issues then was no longer assigned to my area. Next rep (Hannah) was GREAT! She picked up where someone else failed, sadly, she was transferred. Now I haven't even met the new CCR. I wish I would have a rep who care to listen to my concerns. Frustrating to not have issues addressed. HOA is crazy fast to report. With all this rain, lawn service companies are backed up and sure enough I get a "warning" seriously upset that there is no consideration....but that is a HOA for you, beware! ... More

Overall the buying experience was good. The only complain I have is the trashes we get blown onto our lawn due to construction next door. Would be great if there’s some management around waste for construction folks. Also after moving in. I found some trash nails and even a rib bone in our attic.

Overall process was great for the exception of the loan process in which we experienced poor communication with our loan officer

they use the Cheapest interior paint and a lot of the drywall in the garage is Chipped on the bottom