Lennar Reviews in San Antonio, TX

I love my new home! Each member who assisted with my experience made me feel comfortable and confident when I asked questions. I am very grateful for their kindness and time. This is my first home and I was treated very professionally and with respect. Thank you all!

This is the 3rd Lennar home we have purchased. The first two homes were well built, the purchase process was easy and the limited warranty work was done well. This time the process was much more stressful. First, we were not allowed to use our Realtor due to some rule that we had used a different one with Lennar in the past. This made the process much more difficult for us. Second strike was the inability of our sales person to respond to us. Once we signed the contract, we were dead to her. After the sale, the person who was supposed to be a liason would never answer calls and always send emails right as day was ending so we could never respond and get quick answers. To say the process up to move in was frustrating was an understatement. To male matters worse, Lennat asked to move up the close date. We could not do quite as early as they asked as the date didn't line up with our other closing. We did move up as much as possible. Yet when we got close closing, the home wasn't close to ready. Our inspection was rescheduled 3 times. The 2nd time we drove by the house on Saturday for a Monday inspection to see the house still had days of work to be done. Even when we did the inspection, appliances were not there, irrigation was not placed among other key things that should have been inspected. Due to the rushed nature of the build, we have had more warranty claims in one month than we did on two other homes combined. The overall feeling is the entire community is being built too fast for th3 team or without regard to quality. Lastly, we recently had to have our back fence removed to dig a sewer line. We were told it was just for when the excavator needed to turn. 10 minutes into job, the excavator had drove over the irrigation system and newly laid sod. Even after it was "capped" we still se water seeping into hoke they have been digging for over 2 weeks with no end in site. ... More

nothing come with the house

We had a great time finding a home that was almost completed with Damon. After that we talked with a few good finance people to get the loan paperwork done and approved. Our home buyer conciere we only had one conversation with him and couldnt get ahold of him for anything really. We did have a few issues with the home and it took many tries to get things fixed for us and some things i just had to take care of myself because i was tired of trying to keep up with the constant follow up on warranty things.

I had to have 3 blue tapes, using more than 1 roll each time, these issues for the most part are still not fixed. The process is very difficult for someone who lives in an area where the internet is not available. Supposedly I was supposed to be provided with a packet at closing, which I did not receive. Also, another packet was supposed to be emailed to me, which I did not receive. So I'm having a hard time finding out who to contact for different issues. I thought I would have internet when I moved in, but the line was clogged, I finally have it after 4 weeks of living here. I had a water leak, they think it's fixed but there is still a big hole out front. Interior grade, non keyed locks were installed on exterior doors and the front door one has already fallen off. ... More

The only experience that was good was working with mortgage department, they were great. Sales office was not responsive to concerns after I signed contract. Koral told me after I signed that water was expensive here. I moved in 8/28 and still do not have sod and neighbors who moved in after me, like next door neighbors already have theirs. There are a tremendous number of homes that have sod, they haven’t even brought on new base dirt or leveled my lot. The final walked through the house was filthy, mud in garage, trash (including beer cans in back yard), the concern about under kitchen sink never resolved, and I have had a couple electrical issues lately. ... More

My sales representative, Kim was amazing! I kept her busy for a year and it finally came through!

The only good part of of this process was from the loan and title personally our home concierge Jose terrible terrible terrible all you guys did was take advantage of a young military family thinking we were stupid cause our age and cause we were officially here in San Antonio yet as well as his boss who called and blamed us for the problems we had in our home because we hired a third party inspector and her word i quote “ Lennar is a faster moving company then anyone else so with you hire a third party inspector it pro longs if and cause the issues you are having” basically because they rushed the work of the home and we were holding them accountable it was our fault as well as having our family and realtors in the home with a whole gas leak. Never again will we do business with your company nor will i recommend lennar to any military or civilian. ... More

Overall the GC doesn’t seem like he had any idea about some things in the house. We walked the house dirty and they left trash all over my yard and in the backyard and we lived with it for a month or so before they finally sent someone to clean it. Save your time and money and get a 3rd party inspector

It went well however the process was long.

From Beginning to the end Great home buying experience. Great way to end the Year. Thanks to my Realtor Nicholas R. For showing us several homes by Lennar. Loved the one we ended up closing on. Thanks to our Loan officer & every person that helped us through this Journey! Thanks Lennar.! Can't wait to make great memories....,,

Bonita casas y la comunidad muy bonita

It was my first time buying a home & Socorro was very helpful from the beginning to the end. I will definitely recommend her to my friend’s & family

The office in San Antonio are very accommodating, Thanks for them, I've own a new home Thanks a Lot

It was a great experience, if I ever get a new house later on the road. I would go through Lennar

I have bought from KB Home and Lennar, Every home have its problems, but the one thing that stands out to me with Lennar is how quickly the warranty service gets in contact and takes care of your request. Problem solved.

I was quite disappointed overall with my experience with Lennar, from the title company to the construction team. I was ignored many times and lied to. Thanks Lennar!

Very pleased with our experience.

My family and I had a terrible home buying experience. Our loan officer had a personal matter come up and literally ghosted us. His leadership didn’t pick up the ball or reach out to us on their own. After multiple times of trying to reach our loan officer we finally went above his head and were able to get in contact with someone who was able to help a little. We weren’t told if we were approved for the loan or not until 2 days before closing all while proactively trying to make arrangements and plan as we had to move to the new location from out of town. The follow through with our loan and procedures for everything were terrible. Here we are months later and still having issues with the getting our taxes taken out of our escrow because the loan officer failed to disclose that we were apart of two different counties and needed to apply for the exemption in both locations. In addition, the home just was very poorly built, from the toilet roll holders being screwed into the cabinets with about an inch of screw protruding out into the cabinet able to scratch someone, to the poor door seals to the cheap garbage disposal that causes our water filter to leak because the quality of the disposal doesn’t push all the food down. It just was a horrible experience and not the place we will call our forever home like we initially planned to. I will never recommend to someone to buy from Lennar. ... More

If it’s not too late. Look elsewhere. I have had and will probably continue to have issues with this New home. I have so many pictures to prove it. Make sure you check that your home has been painted and I don’t mean with just primer. The landscaping company is horrible as well. After filing a report with the landscaping company that my so called Bermuda sod was dead and dry when they finally installed it , because it was just sitting across the street for weeks, the company adjust there picture to look green, however they couldn’t adjust the tree that was dead. So just aware..

Never finished cocking in restroom And grass installed was very poor all dry and died

The folks at Lennar Corp., Customer Service, the individual development(s) agents, Lennar Mortgage, Title, insurance services were very professional, responsive, knowledgeable and courteous in the San Antonio and Dallas Market s. They have put together a streamlined, turnkey, top to bottom experience to make home buying so much easier, faster, and less frustrating than I have previously experienced. There use of today's technology makes the process so much easier and faster. If you run across Michael, Korina, or Serenity you are in good hands!

Tom was my first contact and he helped me navigate the buying process Not all things were explained clearly. But by asking questions I figured things out. Using Lennar title was also helpful but the online portal is not easy to navigate.

There was lot of unknowns after and before the Closing Process and there was no follow thru on what was discussed and agreed to during the walkthru and during the Sales Process.

Due to circumstances I was only able to see house through pictures and WhatsApp walk throughs and found them to be thorough and helpful the whole way. I am enjoying setting up the home and making it even better. Thanks to the whole Lennar Team from sales, quality control, finance and title for making this go as smoothly as possible! Now to be honest the only real issue is the landscapers my sod was so lumpy with holes throughout!