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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 1133 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

1133 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.3

Responsiveness 3.2

Lennar in San Antonio Area

View Homes

Customer Reviews

Sales

  • LeeAnn H.
  • Verified HomeBuyer
  • October 16, 2024
  • Converse, TX

My sales representative, Kim was amazing! I kept her busy for a year and it finally came through!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Terrible

  • Jeremy A.
  • Verified HomeBuyer
  • October 16, 2024
  • Elmendorf, TX

The only good part of of this process was from the loan and title personally our home concierge Jose terrible terrible terrible all you guys did was take advantage of a young military family thinking we were stupid cause our age and cause we were officially here in San Antonio yet as well as his boss who called and blamed us for the problems we had in our home because we hired a third party inspector and her word i quote “ Lennar is a faster moving company then anyone else so with you hire a third party inspector it pro longs if and cause the issues you are having” basically because they ...

Lennar responded:
Thank you for sharing your feedback, Jeremy. We sincerely apologize for the negative experience you had during your home-buying process.
We are sorry to hear about the issues you faced with your home concierge and the comments made by their supervisor.
If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and handled by the appropriate team.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Mehhh

  • Keigan P.
  • Verified HomeBuyer
  • October 10, 2024
  • Saint Hedwig, TX

Overall the GC doesn’t seem like he had any idea about some things in the house. We walked the house dirty and they left trash all over my yard and in the backyard and we lived with it for a month or so before they finally sent someone to clean it. Save your time and money and get a 3rd party inspector

Lennar responded:
Thank you for sharing your experience with us, Keigan. We sincerely apologize for the issues you encountered at Spring Grove Belmar in Saint Hedwig, TX. We are sorry to hear about the lack of knowledge from the GC, the dirty condition of the house, and the trash left in your yard and backyard. We understand how frustrating this must have been for ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Ok

  • Elida O.
  • Verified HomeBuyer
  • October 10, 2024
  • San Antonio, TX

It went well however the process was long.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Great Home

  • Rosalinda C.
  • Verified HomeBuyer
  • October 09, 2024
  • Saint Hedwig, TX

From Beginning to the end Great home buying experience. Great way to end the Year. Thanks to my Realtor Nicholas R. For showing us several homes by Lennar. Loved the one we ended up closing on. Thanks to our Loan officer & every person that helped us through this Journey! Thanks Lennar.! Can't wait to make great memories....,,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Luis

  • Luis E.
  • Verified HomeBuyer
  • October 09, 2024
  • Von Ormy, TX

Bonita casas y la comunidad muy bonita

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar

  • Veronica T.
  • Verified HomeBuyer
  • October 09, 2024
  • Saint Hedwig, TX

It was my first time buying a home & Socorro was very helpful from the beginning to the end. I will definitely recommend her to my friend’s & family

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Oscar

  • Oscar M.
  • Verified HomeBuyer
  • October 09, 2024
  • Seguin, TX

The office in San Antonio are very accommodating, Thanks for them, I've own a new home Thanks a Lot

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great and lots of fun

  • Erik T.
  • Verified HomeBuyer
  • October 03, 2024
  • San Antonio, TX

It was a great experience, if I ever get a new house later on the road. I would go through Lennar

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Promptly took care of any issues I had after purchase, great warranty service.

  • Alvin W.
  • Verified HomeBuyer
  • October 03, 2024
  • Seguin, TX

I have bought from KB Home and Lennar, Every home have its problems, but the one thing that stands out to me with Lennar is how quickly the warranty service gets in contact and takes care of your request. Problem solved.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Please get a home inspection before buying!

  • Anonymous
  • Verified HomeBuyer
  • October 03, 2024
  • Von Ormy, TX

I was quite disappointed overall with my experience with Lennar, from the title company to the construction team. I was ignored many times and lied to. Thanks Lennar!

Lennar responded:
Thank you for sharing your review. We are sorry to hear about your experience during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Very pleased

  • Richard H.
  • Verified HomeBuyer
  • October 02, 2024
  • Converse, TX

Very pleased with our experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Will never buy again.

  • Anonymous
  • Verified HomeBuyer
  • September 30, 2024
  • San Antonio, TX

My family and I had a terrible home buying experience. Our loan officer had a personal matter come up and literally ghosted us. His leadership didn’t pick up the ball or reach out to us on their own. After multiple times of trying to reach our loan officer we finally went above his head and were able to get in contact with someone who was able to help a little. We weren’t told if we were approved for the loan or not until 2 days before closing all while proactively trying to make arrangements and plan as we had to move to the new location from out of town. The follow through with our loan and ...

Lennar responded:
Thank you for sharing your experience with us. I am truly sorry to hear about the challenges you faced during your home buying process and the issues you have encountered with your new home, This is certainly not the experience we want our customers to have. Moving forward, we hope we can offer you a great Homeowner experience. If there are any outstanding issues or if you need further assistance, please do not hesitate to send us an email with details of your concern to LennarNews@Lennar.com, referencing this review, so we can help follow ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Horrible

  • Elizabeth A.
  • Verified HomeBuyer
  • September 27, 2024
  • San Antonio, TX

If it’s not too late. Look elsewhere. I have had and will probably continue to have issues with this New home. I have so many pictures to prove it. Make sure you check that your home has been painted and I don’t mean with just primer. The landscaping company is horrible as well. After filing a report with the landscaping company that my so called Bermuda sod was dead and dry when they finally installed it , because it was just sitting across the street for weeks, the company adjust there picture to look green, however they couldn’t adjust the tree that was dead. So just aware..

Lennar responded:
Good afternoon, Elizabeth, Thank you for taking the time to share your feedback with us. We're sorry to hear there were some issues with your new home. We hope that moving forward, we can offer you a better Homeowner experience. If you have any general requests for information or warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution. Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

John

  • John K.
  • Verified HomeBuyer
  • September 27, 2024
  • Marion, TX

Never finished cocking in restroom And grass installed was very poor all dry and died

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

perfect home for downsizing families

  • Todd P.
  • Verified HomeBuyer
  • September 26, 2024
  • San Antonio, TX

The folks at Lennar Corp., Customer Service, the individual development(s) agents, Lennar Mortgage, Title, insurance services were very professional, responsive, knowledgeable and courteous in the San Antonio and Dallas Market s. They have put together a streamlined, turnkey, top to bottom experience to make home buying so much easier, faster, and less frustrating than I have previously experienced. There use of today's technology makes the process so much easier and faster. If you run across Michael, Korina, or Serenity you are in good hands!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

. Cash buyer

  • Gerald T.
  • Verified HomeBuyer
  • September 25, 2024
  • San Antonio, TX

Tom was my first contact and he helped me navigate the buying process Not all things were explained clearly. But by asking questions I figured things out. Using Lennar title was also helpful but the online portal is not easy to navigate.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Average

  • Paul G.
  • Verified HomeBuyer
  • September 25, 2024
  • Elmendorf, TX

There was lot of unknowns after and before the Closing Process and there was no follow thru on what was discussed and agreed to during the walkthru and during the Sales Process.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Happy to be HOME

  • Charles H.
  • Verified HomeBuyer
  • September 25, 2024
  • San Antonio, TX

Due to circumstances I was only able to see house through pictures and WhatsApp walk throughs and found them to be thorough and helpful the whole way. I am enjoying setting up the home and making it even better. Thanks to the whole Lennar Team from sales, quality control, finance and title for making this go as smoothly as possible! Now to be honest the only real issue is the landscapers my sod was so lumpy with holes throughout!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cheap but affordable housing for the area.

  • Anonymous
  • Verified HomeBuyer
  • September 25, 2024
  • Marion, TX

They cut corners on a lot of routine things. Air conditioning not working properly with temperatures and humidity control. Told about it when had inspection but they stated that it met code. Only 1outdoor water spout. Cheap noisy garage door. Sod that was placed is dying even with watering as suggested and longer.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Wouldn't Buy Lennar Home Again

  • Gregory B.
  • Verified HomeBuyer
  • September 25, 2024
  • Bulverde, TX

The homes are built as fast as they can with little care for quality work and it shows. They don't care about working with the buyers and threaten to charge them if the closing date has to be moved because we couldn't make the NHO even though they knew we couldn't make from the beginning. The flooring was put in and it is all wavy and covered in glue and has to be ripped out and redone. We showed up the day we closed and there was trash all over the place and after a month of requesting it get cleaned up I was told no one was going to clean it up so I had to clean it up. The construction ...

Lennar responded:
Good morning Gregory,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced during your home-buying process. We are sorry to hear about the poor communication and the issues with the materials and construction quality. I have shared your concerns with upper management for review. Moving forward, we hope we earn back your trust while we strive to offer you an improved Homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Hector

  • Hector G.
  • Verified HomeBuyer
  • September 18, 2024
  • Marion, TX

Good people responsive trust people

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Worst home builder/contractor.

  • Victor T.
  • Verified HomeBuyer
  • September 18, 2024
  • San Antonio, TX

Actually pretty horrible experience. Timeliness was horrible. Updates were never given. Loan officer and associates would never answer the phone. Blue tape walk through issues weren’t fully addressed. Overall build and quality of the home is terrible. The flaws are starting to show. Major corners were cut and the integrity was compromised. Grass install was terrible and even after watering multiple times a day, it still died. Fencing was constructed terribly. No straight lines or even sections. It’s already falling apart. Ceiling insulation wasn’t complete. This list can go on about how ...

Lennar responded:
Good afternoon Victor, Thank you for sharing your feedback and bringing the unresolved issues to our attention. We sincerely apologize for the inconvenience. Your concerns have been shared with upper management for review and to ensure a more timely resolution process moving forward.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

C

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2024
  • Elmendorf, TX

The walls are buildt with only insulated card board and hardi plank.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Not bad just minor issues

  • Anonymous
  • Verified HomeBuyer
  • September 17, 2024
  • San Antonio, TX

Everything was good except my bathroom somebody used it and didn't even bothered cleaning it up, place was very dusty, no shower rod in master bathroom but guest bathroom has one, and some scratch marks on the wall. I guess all in all everything is good.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4