Lennar Reviews in San Antonio, TX

In March of this year our partnership began with Lennar Homes. A significant change in our family prompted the need to search for a home that could accommodate accessibility needs for our family member. Though the process took over 4 months the team responded to each request. One team member went over and beyond in their exemplary customer service and consistently demonstrated a home buyer centered approach. Travis, New Home Orientation representative, attentiveness to details, follow through for items that required attention, the willingness to research questions with prompt response and resolution, created a comfortable buying experience. Travis was professional, prompt, responsive and consistently had a positive welcoming attitude of ready to serve. ... More

We made a deal with one Lennar agent, later on he left Lennar and somebody else took over. We didn’t receive the same attention but finally everything went OK. We’ve had previous experiences with Lennar which had been amazing. We understand that the pandemia and shortage of everything caused delays and many problems but this time less quality was evident and less things were included in our home. Regarding the Construction Manager, we can say she was the best, always ready to listen and so executive! Always taking action to fix every problem. Congratulations to her!

Great experience Realtors the salesman's are excellent they hept you in everything the you need

Prepare to be disappointed.

The quality of work by subcontractors need to looked at very closely. Seems like they just don't care. A few things can happen here and there but at every turn, the process needs to slow down, your name is on it!!

They do lots of asking same things as if they forgot what was asked

As a first time home buyer, my process was quick and smooth. The staff was very attentive to my needs and I am very happy to call this my new home. Gracias, Lennar!

I purchased this property as a single-family investment for long-term leasing. My buying experience with Lennar was good overall. Generally, there was someone at each step of the way to ask questions of and keep me informed as to what task I had to attend to next. My biggest complaint would be the length of time it took to lay the sod and put in the trees on the property. Their target was to have the sod and trees in "seven to ten days after closing". Instead it took them three weeks from closing which meant I was delayed that long in being able to show the property to prospective tenants. Other than that, the process was pretty smooth. ... More

My overall experience was pretty good. My sales consultant Debbie Huntley and finance Michael Vera made the experience the best. However, the pushiness of the house walkthrough consultant was not appreciated as there were a few last minute things needed on the property before closing. Seemed more of a push to close than making sure the client was comfortable with the process.

You have no choices. I needed ADA grab bars and other ADA things, but had to have them installed after moving in.

The entire process was very difficult, yet thanks to your team I was able to maneuver with ease through those difficult moments . Thank you

- Quick to answer questions and address concerns - Available to fix issues promptly - Responsive to needs and provided timely solutionsHere's a summarized version: "Issues with home buying process: - E-closing process was awkward and difficult to navigate - Charged for rush documents despite no request from me - Maintain lawn during water restriction phase, resulting in high water bills

Lennar Builder delivered a home with good materials and provided outstanding value for the price. While the closing process was convenient and efficient, there were some areas where responsiveness to issues raised during the walkthrough could have been better. Addressing these concerns promptly would certainly contribute to an improved rating for trustworthiness.

I have bought other houses in the past and I have to say this was the easiest and fun experience I have had with the purchase of our home.

I’ve lost tons of sleep, the experience was to say the least was heart wrenching at times, you forget this is a business first for them and a home buying experience for you second in their eyes. You’ll want to leave and forget everyone associated with the process and then you’ll wake up one day with an email saying you’re clear to close and it’ll all be worth it and you’ll thank everyone evolved. Well maybe everyone…lol My advice, be good to yourself. Compared to what you’ve gone through in your life to get to this point consider this a walk in the park. Strap in and enjoy the ride, your weekends will love you for it. ... More

Very good house and comfy.

The staff was courteous and friendly. I feel I got a good home for the price.

Lennar is a way to go with their specials towards helping with the closing costs if you need help with that. If you don't need closing help I would try other builders. The subcontractors they use, do subpar work, no real over sight by Lennar as they have to many homes being built. The subcontractors constantly quit the job slowing down the build. I am 45 days after my house closed and still waiting for a piece of the framing to be placed and painted right. The constant back and forth with Lennar to get the painter out to do the job right is ridiculous. But overall the few annoyance is better than living in an apartment. ... More

I had a pretty good experience. I understood delays and all. I did turn down my first home choice because of workmanship. I am pleased with my second choice. Disappointed the designed changed a little. I've had a couple of service calls for minor fixes. All were done in a timely manner. Overall very pleased with my home, sales consultant, loan officer, lennar representatives all together. I would purchase again. Thank you.

We put a contract on a house at the framing stage, and were local so we visited almost weekly. We did NOT have a qualified or present CM and that created a lot of hassles, especially because he was demoted right before we closed and our Customer Care Manager, Stephen, had to really perform miracles to get us to closing. We actually are very pleased and love our house in the end. Pros: Warranty Dept,, Stephen(!), massive kitchen storage (Thayer model), excellent layouts and nice finishings. Cons: Wonky, narrow door openings to bathrooms and closets, houses don't come with garage door openers or window screens or gutters, and lack of disclosure on huge property management companies buying up large swaths of lots surrounding you--my street is probably 80% rental homes which would have definitely affected my decision to buy in my particular community. ... More

I WOULD LIKE WANT MY TREE REPLACED PLEASE JAMES IS WORKING ON IT

In a market where everything could have turned, Lennar and their team made it happen for me. My turn around was 30 days and I couldn’t have been happier. Being a first time homebuyer, after going through several agents and other builders, Lennar gave me what I needed. The home is simple, but it’s a great starter home, and I would absolutely buy from them again. Although some teams weren’t as thorough as others, a little persistence got the job done.

I couldn't get hold of the office. I called alot. Had my loan sold to another lender. I was never told that. House is great

We bought a model floor plan after bouncing back and forth. The place is great overall. Location in Bulverde/ north SA is great. The home buying experience is way easier and better than going through an agent for a used home. If we were to buy again, we’d leave the appliances out and buy our own due to low quality. Plan on painting your garage and installing your own door opener. The provided home wireless router is not wired in so you have to route your own power. The tile work in bathrooms is par due to broken edges facing out and uneven placement. Overall, my wife and I are happy due to the location, community, and convenience of a new home. Ask for Debbie and you will be pleased with the process. ... More

I BOUGHT THIS HOUSE FOR RENT AND THE PLACE HAS A GOOD DEMAND IN THE MARKET.