Lennar Reviews in San Antonio, TX

It's a decent home.

Home was half way built when I found it. Weekly checkups i saw good work. On final walk found mainly drywall issues and one foundation issue. Both fixed before move in. On move in found the internet cables in the wall were not connected and the back porch light wouldn't work. Lennar had light fixed on a warranty claim in a week. I had to fix the cables, the guys lennar sent out didn't know how to fix. About a month in the garage door came off track. Lennar had the installer out within a week and fixed. Your milage may vary, but so far nothing but positives to say about Lennar as a builder. ... More

At first Lennar seems like a great company to work with. That quickly disappears once they have you under contract. They expect everything under the sun from you at a moments notice. Yet, when you have questions or concerns they take their sweet time. There were a lot of small issues we found during our new home orientation. They had 8 days to fix them yet most of them were “fixed” during the final walkthrough. We are mostly happy with our home but I would not recommend Lennar to anyone. It was a stressful experience.

Take time to inspect the property before you move in.

Toook a long time for everything

The overall process was very easy. Everything was pretty much done online at the convenience of own time on my phone such as the closing documents was done on my phone, so that was pretty neat. I would honestly say that these homes are built very cheap. The materials and labor that go into the home can be so much better. It’s like they are instructed to get the cheapest materials possible for everything that goes into your home but charge the homeowner an arm and a leg for the mortgage. Other than that, my Collier home is a pretty decent home for a couple or very small family.

The home buying process went very smooth from start to finish.

The process of buying the home was not a smooth purchase at all. Our Lennar rep put us in a bind even though we had brought up the issues in advance. The construction crew left a mess on the exterior so I was having to pick up paneling boards and other materials that were left behind. I wear braces on both legs so struggled to bend over to pick up heavy paneling. They did not level out the top soil before putting the sod down and we had asked for this. We were told a cleaning crew would clean the interior but on the day we finally got our keys, the house was still dirty. Paint and glue stains were left on the floor. Overall, bad experience for my family and I. ... More

Too many different people involved in the process and a lack of accountability. Move in items were not completed timely and still finding issues.

1. We expected Lennar would install top soil and follow SAWS guidelines when planting it, as Paul Canyon is served by SAWS. Instead, in less than 48 hours, our grass died although we watered it following SAWS rules. 2. Lennar sales representative sold us the house assuring us that the sod would be planted to the fence and later we found out that was not the case. She either misinformed us or plainly lied.

This has got to be the best team at getting you in and settled. Everyone is happy and willing to help, that is until they give you your house keys. That’s when Lennar shines!

The most frustrating home buying process I’ve experienced. The mortgage team continuously sent documents for signature with errors, and when pointed out repeated said to just sign them as they were only for underwriting and we’d just be signing them again later with different info. Very uncomfortable process. I was still resigning corrected papers a month after closing that I had pointed out previously and told to not worry. They also rarely responded to questions without multiple attempts for info, but were always in a hurry to have documents returned immediately regardless of the time of time they were sent to us. The sales liaison was also less than helpful and was somewhat misleading in the process. We bought while out of state, and were sold the promise of a wonderful community center and amenities that our somewhat high HOA payments would be going towards. At every chance when we asked about the status of the amenities, we were ignored. Once in the area we discovered they had not started the actual plans or construction for this yet. Not until closing day did we get the response that the amenity center would not be ready for at least another year. This is a large selling feature for most new developments in the area, and this turns out to be the only community putting it as a last priority. There are almost 100 houses already finished as well and no ground even broken for the center. This makes the neighborhood feel even more like just living in a construction zone rather than a new community. It’s also hard then to understand what our HOA fees are actually paying for? They do not come off as building a community at all. Most importantly, the worst part has been dealing with the construction team. The quality of care for our new home is very substandard with zero accountability. They did not ensure having utilities on for the home for a 3rd party inspection, and they blamed the inspector despite our prior and detailed coordination (and the inspector checking in with the office), so we were not able to check any electrical or HVAC items in the house. During the orientation walk thru we went through more than 3 rolls of blue tape due to poor craftsmanship throughout the home, and a painter just kept walking around removing it behind us until we noticed and stopped them. Eventually we moved in with multiple electrical issues present, cracked window frame, faulty lights, paint on carpets, unfinished work, uncorrected cosmetic blue tape items throughout the home. And worst of all, the construction team completely abused the use of our home while we were away directly upon closing AND after. On closing day, I entered my home for the first time to find workers sitting in my home eating their lunch. I kicked them out and notified the Construction manager but nothing happened. We travelled out of state right after, and came back to a home that was left unlocked (they had to change the door after we moved in as the one prior was uneven and they didn’t ensure locking the house!), and there was clear evidence workers had been in the home to use the bathroom as well as changed out materials for use in another home (a damaged door was newly installed on a closet where a good one had been and random pieces of window trim were lying around that weren’t there at closing). Again notified the manager, again all apologies, but no change as the very next day the workers continued to plug power tools into our outside outlets for their use. The plumbing ended up clogged as well as a result of workers flushing loads of wipes while using our home as their bathroom when we were gone or before closing. The sod was also laid very poorly with issues found in the irrigation system, with no communication with us or response to our concerns during or after the process. So I fixed the irrigation myself, but am still left with a lawn that was laid with large patches of holes throughout. If I don’t have to involve them in fixing things anymore, I don’t as there’s no trust. There is no oversight over the workers in the community it seems. Only one saving grace is a single customer care rep named Ken who still fights for us to get our issues fixed. He alone seems to keep the team mildly accountable at least for warranty repairs. This all sounds like a lot of complaining, but it’s been a seriously frustrating and overall unacceptable process for what was supposed to be a wonderful new home experience. I can’t recommend enough against Lennar in Brookmill. Hopefully corporate management tracks the mismanagement and waste in this community and changes things. ... More

Home looks fine, but sloppy builds. cabinets are not leveled, cabinet door rubs against base when opening, a lot of edges need caulk as there’s small cracks, paint thinned/cracks on top of walls. Tons of smaller details. No window screens, no fans, and little things they can do to improve. Overall good experience, but could definitely step it up for a better review!

Everything to start of has been a nightmare The only quick part of this process is the finance team Quick to take your money Once you get into your make sure you do the walk through with an inspector and agent I thought I could do it myself since I have history in real estate but no as I moved in to my so called “move in” ready home issues after issues kept coming It’s now been over a month and still issues happening to my home From foundation cracking Loose and broken frame inside roof Consistent gas leaks Very dirty home from cabinets being full of dirt due to no sod Caulking issues all over inside and outside Holes on your outside walls and mix of paint used They plant dead sod on your lawn and not even placed correctly Speaking of sod which is grass No sod on your home until you moved in and be ready to deal with the muddy rainy days and having to walk around everything And if you have a dog man it’s a hassle. To cut this long story short Please please please yes Sarah carpenter please the song Please come with your own inspector as that’s the only way stuff will get done at lennar at Navarro ranch ... More

It was not clear who address your issues to because I was constantly told that’s not my department. I didn’t have a pleasant experience with financial group with Lennar. It’s an unwanted experience for me and I am glad it’s behind me.

- Quick to answer questions and address concerns - Available to fix issues promptly - Responsive to needs and provided timely solutionsHere's a summarized version: "Issues with home buying process: - E-closing process was awkward and difficult to navigate - Charged for rush documents despite no request from me - Maintain lawn during water restriction phase, resulting in high water bills

Overall Homebuying experience with Lennar has been a "nightmare". First they would not put in the right outside light like "every other house" on my street has, they told me there was a blue print change but if you go through the neighborhood you will see that my house and only 1 other has NO outside light like all the other houses. Then the gas leak that I had to find and had to have the gas company come out to fix. Then the water is running and the water company is charging me an arm in leg because the metor was broke. Now the sprinkler system is leaking and Lennar keeps sending out workers that DONT speak english to fix but its still an ongoing problem.............the list just keeps going. Oh and I am disabled so go figure!!!!!!! ... More

Lenar mortgage was not enjoyable to deal with. Had deep concerns and some issues. The utilities were a bit of a shock mostly with the water company. Our new home advisor concierge Wes, was sarcastic and not pleasant to talk too. Cell phone service isn’t good for T-Mobile I had to get a signal booster, had issues right away with AC, Sod not being installed and communication. The interior paint is flat paint and there are dribbles here and there we are still finding. Over all it’s a ok built home for the price in today’s market. I’m having a bit of a better experience now that many of the issues have been resolved. Just waiting on sod outcome in 6 weeks to make sure it turns from brown to green. The water company is outrageous for charges and usage that is the only downside with utilities. The town and the near by towns are great and the overall community is nice. The new pool and Rec center should open soon. Every detail for anything outside has to be approved by HOA but they seem lenient and approve most things. Area is quiet and family friendly and senior friendly. Lots to see and do nearby. ... More

Easy purchase process, great price, decent house. Dirty floors when I moved in, I was told I would get a tree in the front and back yard, I have a tree in the front now but not in the back yard nor did they sod the entire backyard which I didn't find out about that until it was too late. Some fit and finish issues and my dryer breaker randomly trips when the dryer is off.

I was so excited to find a home that fit my budget. The floor plan was perfect. The location convenient for shopping and providing easy access to local events and entertainment options. Reality set in. Quality of home, once I remembered I wasn't in the luxury market, is acceptable. Pay attention when you do your final walkthrough to minimize return visits from the trades to fix issues. Quality of appliances that were included were entry level builders models. Be prepared to buy your own refrigerator and laundry appliances. Lennar builds homes at a variety of levels. I'm sure their more expensive models include bells and whistles - that's built into the price. I'm grateful they also have a product for those with lower resources who can still have something to be happy to own. ... More

Heavily implied sod and trees would be delayed until I was able to arrive at the home. Told it would be documented. Neither happened and there was no follow up on the matter. Trees were replaced but sod left to me, which will cost me $8k out of pocket to replace. Multiple breakers keep popping and have to keep submitting work orders. Garbage disposal never worked. Dishwasher stopped working. Wasn't told there wouldn't be window screens. Multiple areas still need touch up paint. Multiple areas weren't cleaned from paint droplets. Overall feel I was taken advantage of and not properly assisted throughout the process for my first ever hone purchase. Very disappointed in Lennar. ... More

Our private inspector, sad that the house was really well built everything that needed to get done after closing was done in a timely manner. I would highly recommend Lennar homes to anyone looking

The loan officer Adam and his team did an amazing job when my husband and I were purchasing our new home. Adam stayed on top of things to the very end and even when we had questions after purchasing the home he was very helpful. That’s when I knew he really cared. Also the people at the title company were so patient and great communicators. If I had to start all over, I would love working with them.

Súper bien la compra de mi primera casa . la recomiendo esta constructora le doy 5 estrellas. por la rápido que se realizó este proceso todos los que hicieron posible este paso tan importante. muy bueno . realmente si se puede. gracias

Amazing experience as a first-time homebuyer! Every representative we worked with was incredibly responsive and thorough in answering all our questions. I highly recommend using Lennar. Thank you to everyone for helping my fiancé and me find a beautiful home.