Lennar Reviews in San Antonio, TX

I which they had explained all the explained extras @ Such as the water softener and no set up, no screens on the windows etc. All things that raise the cost

Great experience until closing, the people that deliver the house to me was terrible unwilling to help with the issues detected at closing

Overall, I am happy with the home. I like the floor plan and it works for me very well. Some things that I would note is that there were things that would have been nice to add, window screens, back door, medicine cabinets, entrance closet, and full grass coverage of back yard. Otherwise my buying experience was good.

We love the neighborhood.

Our overall experience was good, the Lennar team at Hidden Trails have been very responsive and helpful and therefore, they've made things better. However, I feel some the sub-contractors they use are careless and sloppy. We've had a lot of issues, and although most have gotten rectified in a timely manner, they could've been avoided entirely with better workmanship and materials.

The buying of the house was quick and easy. Now if only the warranty work was as simple. Been waiting since we moved in in May 2021 to have the grading of the lot looked at since I have flooding issues from the neighbors sprinklers.

Horrible service for landscaping, but other than that great experience. When you install completely dead grass after 6 weeks waiting for it, that sucks because the homeowners can’t get it to grow at all!! The worst with the added features!!

While the home is great and really happy with it. Many things were not considered. The quality of materials used is pretty low for the $$ of the home. Also when the shower was extended, there clearly wasn’t much though put into how people use it. There should of been an extended master double vanity of there and a slightly smaller walk in shower. Also tile looks unfinished without it going to top of half wall and to the shower head. Also there is no closet space for linens and towels which is odd in this size home to not have a single closet for linens.

The buying process was very easy. Everyone very friendly. The seller was awesome! The only down fall is make sure you get everything in writing. When i say that i mean any extra things they say they will do, such as, cutting existing trees, cleaning the sidewalk or driveway of paint splatter or pieces of cement left. When my grass was laid my fence was damaged and never replaced.

This is my second Lennar home, first home in Texas. I was expecting more, my buying experience was better in CA.

For the most part other than a few small items, the house is well built ands suits my needs.

I love my house but some of the staff was difficult to work with and wouldn't respond in a timely manner.

Multiple issues that took some time to fix. Slow response time. Paint is poor quality and they do the bare minimum. We moved into a smart house but it was a dumb house for a couple weeks due to no communication from builders and subs needed to hook everything up.

We bought a Lennar home in Arizona and we were very pleased about the quality of the home. Our experience in Texas has not been the same. Not one towel rack in 3 bathrooms. No loop in the garage for installing water softener or water filtration system. No refrigerator or laundry washer or dryer. No hooks in bathroom. Over $8000 in expenses. Plus no garage door opener or painted walls in the garage. No baseboards in the garage as well. I’m sure all these things left out will have an immense impact on Lennar’s bottom line. And no window covering over the back door. We use paper taped over the window until we find a suitable solution. The house has a great layout. If Lennar had only paid attention to the details. The design of the space for the refrigerator allows for the pantry door to open into the refrigerator and one of the cupboard doors to open into the refrigerator. Another cupboard door opens into a wall. We put rubber stoppers on the doors to soften the contact. So many surprises we didn’t expect.. A much different experience from what we expected after our experience in Arizona. We should not have have thought that we would have the same great experience with Lennar in Texas as we did in Arizona. ... More

My only request during the whole home buying process was for the house to be cleaned prior to closing. During my initial tour of the home there was paint splatters/spills on the floors and in the showers, which I was told would be cleaned up prior to closing. The paint was still there during the new home celebration, and once again, I was told the house would be cleaned prior to closing. Needless to say, none of the paint was cleaned up when I picked up the keys after closing. Disappointed that they didn’t do the only thing I requested. Home buying process was very simple and quick!

Not everything I was told is how it really happened. Everything I was told that would be included with my monthly payment in escrow with separated from the actual payment so all my bills are all over the place and I had to hunt down everything that I’m going to be paying so that I do not forget to pay something only use my house such as insurance taxes HOA fees were all supposed to be included with my monthly mortgage payment. I’m very disappointed and just a month and a half after purchase I get hit with more cost that I was not anticipating they can do better.

There is no changing anything, very thankful I was able to purchase my own home but hindsight maybe I should of looked around first. Garage door cracked while trying to install a security lock, inside of the drywall facing windows had to be repaired before blinds could be added. was told I would receive 1 tree in the front and two in the back just to find out others were told the same but the two in the back would not happen even with emails and text correspondence. now I'm coming up on week three waiting on the HOA to give the permission. no faucet on the backside of the house of which I forgot to look for and no outlets down one complete side in the garage. The sod that was used is smack full of weeds, the sod I bought outside of what was provided has little to none. ... More

In the beginning stages of the home buying process I was appointed Sabrina as my home buyer concierge. I was informed I would contact her for any of the home buying process and needs for scheduling and working the process. Working with her was very unprofessional. I called her multiple times for different issues such as scheduling and trying to confirm dates and times for things such as the blue tape walk and closing date. She was unresponsive to multiple phone calls with no intention to call or respond back. She texted me one day after calling her multiple times in the morning and said “one sec I’ll call you back, finishing lunch” and never called back and I had to call her the next day and she answered as if she was confused. I understand people are busy but this type of customer service is unprofessional and make it seem like buying a home isn’t a big deal. This is my second home purchase and honestly I’m kinda glad because this expierence did not feel special. I litterally had to hit up my loan officer Frank for help on things the homebuyer concierge should be doing. I recommend to remind the concierges that these our peoples biggest purchases in there lives and should be taken seriouslyz ... More

Have several issues with the grass the Lennar Company tells me that I need to call the grass Company but I purchased the house from Lennar not for the grass Company also have other issues that they haven’t help me I think personally they don’t care

The overall process was very easy. Everything was pretty much done online at the convenience of own time on my phone such as the closing documents was done on my phone, so that was pretty neat. I would honestly say that these homes are built very cheap. The materials and labor that go into the home can be so much better. It’s like they are instructed to get the cheapest materials possible for everything that goes into your home but charge the homeowner an arm and a leg for the mortgage. Other than that, my Collier home is a pretty decent home for a couple or very small family.

Everyone involved was helpful during during buying process. After closing we reported two problems that have not been corrected. But we are very happy with the house and the location.

The only item that made this buy less than wonderful was the broken timeline promises and that was only caused by poor workmanship. Time and time again we had to postpone our move due to items that were either incomplete or poorly executed. Seems like pride in workmanship is a thing of the past in new built homes. Had things been done right at the beginning, we would have met our deadlines. Also, it would have been nice to receive some sort of follow-up from our salesman. Once we signed the paperwork for the purchase, we never heard back from him. The items that needed attention after we moved in have been resolved quickly. Hopefully we will enjoy the rest of our lives in this home. ... More

I walked into a home I bought online and when I did see it in person I was not happy, there wasn't any grass in the yard, and inside it's as if it was done by a someone in a rush and was cross-eyed, I woke up to a pile of ants and a few spiders and when I went to talk to someone about it was told that it's my home so I would have to deal with it, and this was after living in there for 3 days, a front driveway that has a crack across three panels that I still have to pay full price for, no back pad that I can grill on, cabinets that hits the walls and flooring that was done without care, when I first looked into this company, I told others to look into it and buy, now I don't do it because I do not want someone to blame me for buying from Lennar ... More

The quality control is not the best, the finish of the house was really bad.

I felt there were a few shining stars in my experience, but there were communication issues with finance. There was poor craftsmanship on many issues. The repairs I requested on final inspection were not all completed, and when I tried to use my warranty to fix them, Lennar never contacted me to schedule repairs. I’m not sorry I bought the house, but I am sorry the company has such lack of integrity and pride in the job they do. When you make a promise to a customer, you should keep your word.