Lennar Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Lennar.
Read all 1133 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in San Antonio Area
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Customer Reviews
Great home buying experience!
- Harold V.
- Verified HomeBuyer
- June 22, 2024
- Seguin, TX
I heard that buying a house was a stressful process but, with Lennar it was easy and I was in good hands since the first day, Mrs. De Luna helped us to choose the house we wanted, my lender officer Kim and her team were outstanding and always available for any questions or concerns. Mr. Wes always had the information we needed. Our closing date was less than a month since we saw the first house. The best buying experience! They take care of the closing costs, insurance, etc., even when we went to USPS they were waiting for me with the mail box keys. I definitely recommend Lennar for first ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bea
- Beatriz M.
- Verified HomeBuyer
- June 20, 2024
- Marion, TX
I love my Lennar Home It’s perfect for me and my family
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
You get what you pay for
- Kimberly S.
- Verified HomeBuyer
- June 19, 2024
- Saint Hedwig, TX
I know I bought in the affordable subdivision. I know I didn't pay an exorbitant amount for this house. But craftsmanship is very poor. Some things can be fixed. Others not worth the time off work to manage it. It was the easiest buying experience though. Loved the virtual signing.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Great!
- Latesha W.
- Verified HomeBuyer
- June 18, 2024
- San Antonio, TX
My experience with Lennar was amazing. I had a few hiccups during my buying process but the team I worked with was there every step of the way. My family is so grateful for everything that was done for us during the process. I would definitely recommend to my friends and family.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
DAB
- Debra B.
- Verified HomeBuyer
- June 18, 2024
- Bulverde, TX
It was not pleasant. Overall disappointed in the process and trust me, I’ve done this many times. I will say that warranty has been much better than the sales, mortgage and construction.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Poor Quality
- Anonymous
- Verified HomeBuyer
- June 18, 2024
- Bulverde, TX
Slow response time to fixing multiple issues. Brand new home I feel like this is a fixer upper home. Bad flooring, moulding, caulking, cracking paint, silicone smears on countertops.
Lennar responded:
Good ...
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
Michael
- Michael B.
- Verified HomeBuyer
- June 16, 2024
- Seguin, TX
Grass takes a long time to get installed. Mud runs down the street and pools up in front of my home, so road repair is needed to make the water run off. AC needed tuned and was fixed quickly! Common areas need maintenance in a big way, please address.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Don’t do it
- Anonymous
- Verified HomeBuyer
- June 13, 2024
- Marion, TX
For buying a first home, I had a very stressful experience trying to constantly prove that money was money was available because they couldn’t read. Not till I got my realtor involved the “issues” cleared. Quality and craftsmanship is horrible, no pride in quality of work. When you do need answers during the process everyone blames everyone and says it’s someone else doing it. Too many hands involved. I would never buy a Lennar home again.
Lennar responded:
Good afternoon, Thank you for taking the time to leave a review. We sincerely apologize for the stressful experience you encountered during the purchase of your first home.
If you have any questions or warranty issues, please submit a warranty request online through your Lennar Account. This ensures a documented and prioritized resolution.
We're committed to improving your experience and would love the opportunity to earn back your trust.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar homes general overview
- Hugh L.
- Verified HomeBuyer
- June 12, 2024
- Bulverde, TX
First of all, the floor plans are generally great. Spacious and open. The biggest issue that I have is that there are no drawers in the bathroom sink cabinets and there is no linen closet. I didn't think about it until I moved in and found no place to put that stuff
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great service
- Sigifredo H.
- Verified HomeBuyer
- June 12, 2024
- San Antonio, TX
Great service overall. A few details were not taken care in the house but closing was fast and easy.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Homes not tailored to buyer
- Naomi M.
- Verified HomeBuyer
- June 11, 2024
- San Antonio, TX
These homes are not tailored to buyers, just to sell, if you expect that they will make even small changes to layout, color or anything for you, to the home, then you would need to go through a different builder, because they don't do that here, my experience is not a good one, so I will not recommend to others.
Lennar responded:
Good afternoon Naomi,
Thank you for your feedback and comments regarding your recent home purchase. We apologize we did not meet your expectations.
If you have any questions or concerns, please do not hesitate to contact us by submitting a warranty/service request online using your Lennar Account. This ensures a documented and prioritized resolution. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Signing paperwork and applying for loan was a disaster Last minute rush rush rush Would get emails at 7 pm on Friday and want paperwork by Monday Still receiving paperwork to sign over a month past closing
- Kenneth C.
- Verified HomeBuyer
- June 09, 2024
- Saint Hedwig, TX
As I said, it was a nightmare, completing the application process for financials and warranty way more stressful than it should’ve been. Belt rushed every step of the way to the point we could not read the contract.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Ana was awesome
- Roberto C.
- Verified HomeBuyer
- June 06, 2024
- San Antonio, TX
Sales rep Ana was awesome
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 3
N/A
- Kabura J.
- Verified HomeBuyer
- June 06, 2024
- San Antonio, TX
It’s pretty good for buying a house with Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Did not enjoy our experience.
- Britton C.
- Verified HomeBuyer
- June 06, 2024
- San Antonio, TX
Did not enjoy our experience.
Lennar responded:
Good afternoon Britton,
We sincerely apologize that you didn't have a great experience with purchasing your home. Our customer care team is happy to assist you with any feature and answer any questions you may have. Please don't hesitate to reach out!
If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Promising vs actually delivering
- Joseph D.
- Verified HomeBuyer
- June 06, 2024
- Kerrville, TX
Our home was delivered on time, but with shoddy workmanship. paint droppings on the flooring and carpeting (everywhere). It was supposed to be cleaned before closing, it was not. The carpet was filthy, garage was a mess and there was fecal matter on one of the toilets (not ours)!
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
Home was not what was expected
- Anonymous
- Verified HomeBuyer
- June 04, 2024
- San Antonio, TX
Lack of amenities. Poor material used to build home. Have to install basic necessities in home. Indoor door handles were installed on exterior doors.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
The only saving grace is an okay response time to warranties
- Joshua M.
- Verified HomeBuyer
- June 01, 2024
- San Antonio, TX
The house itself is a tragedy, the longer I live here the more horrible things become apparent regarding the "quality" of these homes. Wiring -Ask about the wiring, because they will skimp out on it if able. They use 14 guage wiring throughout most of the house where they could, so hope you don't like gaming on a pc or two cause good luck with it not tripping the breaker every so often. -Want to mount stuff in your garage? Good luck with that! They have wires running every which way through almost every stud of 2 of the 3 walls making most of the space useless! They never heard of cable ...
Lennar responded:
Good afternoon Joshua,
Thank you for taking the time to share your experience with the buying process, your home and with getting items resolved with us. I’m sorry to hear we have not met your expectations. I have shared your concerns with upper management for them to review and assist.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 4
Don’t do it!
- Danielle A.
- Verified HomeBuyer
- May 30, 2024
- San Antonio, TX
The only people with Lennar I am thankful for is Bryan & Ken for being dedicated to customer satisfaction & Lou H. for how helpful she was with our loan underwriting. Other than that, this is The WORST experience I’ve had in home buying. The day we met with our consultant we told her our price range & number of rooms/bathrooms we wanted. She showed us houses at least 10-20k over our price range and not even what we had asked for in a home. The day we viewed our house & were submitting the app, our consultant texted us saying the price increased from $167.9 to $170 because someone placed ...
Lennar responded:
Good afternoon Danielle,
Thank you for taking the time to share your experience with us. We appreciate your shout out to Brian, Ken and Lou. We are truly sorry you were not satisfied with your purchasing experience and the way your items have been handled. I have shared your concerns with upper management for them their review and assistance.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Issue with electrical connection for oven ,& Dryer
- Joyce T.
- Verified HomeBuyer
- May 30, 2024
- New Braunfels, TX
Not my first Rodeo stay focused and patient.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 2
Last chapter home
- Cristy B.
- Verified HomeBuyer
- May 30, 2024
- Bulverde, TX
The only item that made this buy less than wonderful was the broken timeline promises and that was only caused by poor workmanship. Time and time again we had to postpone our move due to items that were either incomplete or poorly executed. Seems like pride in workmanship is a thing of the past in new built homes. Had things been done right at the beginning, we would have met our deadlines. Also, it would have been nice to receive some sort of follow-up from our salesman. Once we signed the paperwork for the purchase, we never heard back from him. The items that needed attention after ...
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Good price!
- Marco G.
- Verified HomeBuyer
- May 29, 2024
- San Antonio, TX
Make sure you do your walk-thru!
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Jorge and Tom
- Jorge K.
- Verified HomeBuyer
- May 28, 2024
- San Antonio, TX
Material are cheap...we need call to repair some items
Total Score 4
Quality 1
Trustworthiness 3
Responsiveness 1
Not very professional
- Manish K.
- Verified HomeBuyer
- May 24, 2024
- Converse, TX
Lennar professional does not seems very helpful and responsive.
Lennar responded:
Good afternoon ...
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
cheap workmanship
- Daniel S.
- Verified HomeBuyer
- May 23, 2024
- San Antonio, TX
I walked into a home I bought online and when I did see it in person I was not happy, there wasn't any grass in the yard, and inside it's as if it was done by a someone in a rush and was cross-eyed, I woke up to a pile of ants and a few spiders and when I went to talk to someone about it was told that it's my home so I would have to deal with it, and this was after living in there for 3 days, a front driveway that has a crack across three panels that I still have to pay full price for, no back pad that I can grill on, cabinets that hits the walls and flooring that was done without care, ...
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 3
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