Lennar Reviews in San Antonio, TX

Know that you are investing in a track home - they are cranked out like pancakes - all the same, no choice, therefore there is no pride in the workers who push out the product. The warranty team does the best they can to address the shortcomings of the construction team. The biggest disappointment is the lack of cleanliness of the job site even on the final walk through. Dirt, building materials, nails, garbage, food everywhere. And it continues with completion of the next house and the next. It demonstrates a rush job and no pride in one’s work or product.

Entire process was very good. I like the good quality and value of my new home. I have a problem with my dogs digging under the fence and getting out of the yard. Builders were ok with fixing up the house before we moved in. Closing was delayed several times before we finally got to move in.

Home buying process with Lennar lender was not smooth lots of back and forth. Quality of home is just ok. Considering the amount of HOA fees I would expect some community amenities but there are none.

First and foremost, I like my Lennar house. I liked the interest rate and the FHA down payment. As for Lennar, I have little respect for them as a company. They offered me an in person closing, then denied me one. They promised a small amount of touch up paint, then denied me one. Lennar homes are build with the cheapest materials available, by the cheapest labor possible, and with no evident skill or pride in the finished product. Lennar builds homes as a vehicle to get money from all aspects of the process. Lennar Mortgage, Lennar Title, Lennar Insurance, etc. Then they sell your mortgage in the first month. But they aren't done. They write in the contract that every time the house sells for the next 99 years, they get a $3,000 builders fee. If you disagree with any of the stipulations they add, you don't get the house. And you won't know about many if you don't read everything. Lennar developments have HOAs, but they are not what you are thinking. Lennar HOAs are run by Lennar folk and investors until 100% of the homes are sold. Some in Austin are over 13 years old and still run by Lennar. If you wanted to be involved, even just to watch, they will let you once meeting a year. The rest of the time, we have no say, no clubhouse, no pool. But they take out HOA dues and spend it with no accountability to the homeowners. Deep breath. I am happy enough with my cheaply made home. I have the tools and skills to fix what they deny to fix. Overall, I have great neighbors and have made many new friends. I look forward to having you here! (Be sure to pay for an outside inspector before you sign!) ... More

Great experience and wonderful people

Lennar is extremely low end. They pinch pennies and do not build any part of the house with quality. There will be glue on the floor, chipped sinks, sheetrock lining hanging out with staples showing, no spicket in the backyard for a hose (who doesnt put water in the front and back?!?!

Build quality seems to be done as cheaply as possible. All interior items are builder grade or low end. Only one outside faucet is also example of cost cutting measures. One disappointment was the poor installation of the sod for the homes yard. Soil prep was poorly done and I have to keep removing rocks under the sod, causing it to lay unevenly. Cannot evaluate all aspects of build quality at this early date. Will see how everything holds up over time Lennar employees were friendly and helpful during the purchasing process. Projected closing and inspection dates were all met.

The home purchase process was very straightforward and my questions were answered quickly and completely. From beginning to end I felt validated as a homebuyer and was amazed at how easy the process was. I would recommend purchasing a Lennar home. Happy homeownership.

Our Lennar rep Phil was very helpful and professional. He helped us look at our home when the realtor was unavailable. We were on a time crunch because the home had to be sold before the end of the month (18 days) in order to get the incentives being offered. We loved the home and it already had the amenities we wanted. We had the application signed and uploaded that same day. During the walk-through process, our rep Joe and Construction Manager, Taylor made all kinds of promises. "make sure to blue tape everything", "we will have everything fixed before closing". We are still finding things they did not do. Our biggest concern was the yard and landscaping. We have two dogs and wanted to get the grass installed as soon as possible. We were promised the landscaping would be installed the first week of March after we closed. They also explained the large rocks and trash debris would be cleaned up before they installed the landscaping. They also explained a 4" layer of topsoil would be installed and then the sod. We requested to be notified when this would be done because they were quick to explain the landscaping was not covered under the warranty and once it was installed it was our responsibility. We wanted to make sure they did what they promised. Well, fast forward three weeks later when they finally came to install the landscaping, after we moved into the property and had to prohibit our dogs from going into the back yard, which was red clay mud!!! They did not clean up the large rock or the trash (we picked up 2 large bags of trash from the yard before they came). They racked the dirt and started placing the Sod. I called and asked for someone to come out because this was not what we were told. Taylor came to the home and changed her story. She said they already put the topsoil - this was not topsoil, this was more red clay dirt. The escrow process was okay, our mortgage underwriter was great. The Lennar Title company was horrible and unprofessional. They required a virtual closing and we were told the closing link would be sent to us early on the closing date. I had to make several phone calls because the link wasn't there. We later found out that our closing agent "had something to do that morning and didn't come in until after 10am. She forgot to send the link the night before". Isn't there anyone else in the department that can help her? This was a big deal for us. It took another 2 hours to receive our link. They did not care that we have jobs, and we were expected to drop everything when it was convenient for them. Lennar Title was the worst part of this whole experience. We were supposed to receive our paint voucher at closing....not included. I had to fight for it for 3 weeks. I picked up my keys, which only included my house keys, no garage door openers. We were told they were left in the garage on the opener. Nothing. In fact, we don't know where they went, so we had to have the garage door opener re-programmed, and new openers provided, because some unknown person had access to our garage and house, but nobody knew who had them. The workmanship inside the home is what you would expect from a cookie cutter building company. They hire the cheapest sub-contractors to come in and "throw it together". I would think that Lennar would take greater pride in their BRAND. The first day we moved into the home, we had electric issues. We found out by their electrician coming out, the crew that did the electrical did a very poor job. 6 of the 8 outlets for the garage and exterior were improperly wired, not connected, or the wires were loose. After discovering that, we requested the electrician come back and inspect every outlet in the home. I don't need a fire risk. They found another 9 outlets inside the home with the same issues. This is careless and unprofessional workmanship. While we love our home, we did not enjoy the home buying process with Lennar. Do your research before committing to a builder. ... More

The buying process went smooth, seamless and with little stress, I couldn’t have been more pleased! Lennar has made our home buying experience a really good one.

Lennar Builder delivered a home with good materials and provided outstanding value for the price. While the closing process was convenient and efficient, there were some areas where responsiveness to issues raised during the walkthrough could have been better. Addressing these concerns promptly would certainly contribute to an improved rating for trustworthiness.

I have bought other houses in the past and I have to say this was the easiest and fun experience I have had with the purchase of our home.

Make sure you look every

The whole buying process from initial visit to walk through then closing was seamless. Very happy with responsiveness of Lennar representatives.

I wouldn't buy from Lennar Aston Park. From the get go, they did not appear trust worthy. The mortgage officer started out by misleading about the loan requirements. The underwriting process was cumbersome, and I had to basically do the job of the underwriter by writing all my income, sources, and how they were spent in the last 3-6 months in an email. Apparently, sharing my bank statements and other relevant official document was not enough. Walkthrough personnel was not polite. After closing, it was a hassle to get the keys. You have to be there at exactly 11am. Not before, not after. I found the garage door had a large dent after closing. This wasn't there during the walkthrough. Overall, just a terrible buying experience. I wouldn't recommend this subdivision to anyone. ... More

Amazing working with the Lennar team and they are very responsive. Will do business again and recommend them.

The whole Lennar team was bad and was not responsive to any of our problems all the materials they use are cheap it’s problem after problem

We walked through the house had so much spots not painted and carpet, windows and hard floors was stained with paint and the whole ceiling in the kitchen/dining room/living room wasnt painted a few walls werent, the siding outside was damaged, was told they were gonna have a cleaning crew go clean multiple times and never did! Moved in Feb 24th and finally got my full yard of grass and trees April 12th while everyone around me had grass and we moved in about the same time, the new neighbors got their grass and trees before me so Lennar really let me down! The sales rep and the financial reps were helpful but it got spoiled by builder, cleans and landscape! Even had a lock on my garage door that slowed the moving process down ... More

I had looked at several different homes and builders before purchasing my Lennar. The layout and the price was comparable to some of the others, but look closely at what you want and what the home offers. The selling process was maybe to quick and easy but it definitely worked for me. When you purchase a home make sure when completing the walk through before closing, make sure you know everything you want to about the house, what comes with it and what you have purchase after closing. There was no time for my realtor had time to review the home and make an offer. The sales person should be more interested in showing and explaining everything!! Mine lacked in doing that and so leave room for the extras that didn’t come with the home. If there would have been more time taken to explain this is what comes with the home and what doesn’t, very confusing. Also you have to buy your own refrigerator so why not purchase your own appliance package to make sure you get what you want. Or at least offer the option. After all is said and done I really love my home and would purchase another but with a much better sales person!! ... More

It was a Blessing in disguise

Joshua was the one in charge of my experience of purchasing my home he kept me informed of what was going on and what I had to do and it took me about three weeks and by the end of the month i closed on home and the people in the title office was very nice also,they just made my day and I just want to say thank you!!!

Customer service was awful and the home buying experience was terrible.

Best buy for the money. Both the house and loan. However, make no mistake, that price comes at a cost. The processes and policies have very little flexibility. Either you are on the Lennar train or you are out. I caution buyers to read earnest money agreement carefully, as it is not the industry standard and you will be held to what is in there.

This is our second home bought from Lenner Homes. We expected much because of our previous experience in home buying with them. This time around, the quality fell quite a bit. The communication and coordination between the Lennar team is so bad it seems like they have not worked together at all. Everything seemed rushed including the quality of the home and the process itself. As an example, on the first home we were interested in, we filled in all requirements and was half hour away from providing the earnest money with all paper works "all good" according to Lennar finance. Five minutes later, we got a text that the home was sold! How can we lose a home we committed to and was in the works in providing the earnest money?? On the last home we eventually bought, we were informed of closing literally 6 hours before we had to sign the papers. This after asking the team a few hours earlier when our closing was, and they indicated it's not set yet since everything is still being processed! The home itself, was poorly designed. As an example, there is no hook up for water softener in an area where they themselves recommend having one. I asked why there is no hook up lines when they recommended it, and the answer is they did not plan for it in any of the homes. The only reason we bought the home is because it was priced lower since the community is still being developed. The overall experience was at best 2 out of 5. Lennar is not the same as it was. ... More

Needed to find a wonderful place in about a month after selling home and downsizing. Lennar sales representatives and loan officer worked fast and diligently to meets our needs, which includes closing costs assistance and a below market fixed interest rate in a new subdivision.