Lennar Reviews in San Antonio, TX

I honestly wish that I was giving a better review, but I haven’t had the most pleasant Closing on my home. The closing process went pretty smoothly but I’ve been running into issue after issue after moving into this house. It does on some things, and things were overlooked on inspection, which does not make me the most comfortable because it makes me question what else was overlooked or rushed. I’ll be honest and say that I’m not sure I would go with this builder again and I don’t know what things can be done to fix the continuous inconveniences I’ve had.

Moving to San Antonio from Chicago and thought this is going to be my forever home but for some reasons it’s taking longer than expected to fix little things in the new built home, trying to have fixed before I move in and still no improvements of the requested repairs (sad face)

Family and I chose Lennar due to the growing presence in the SA community. We love our first home, but regardless of being a first time owner or subsequent owner the overall quality of the home is worrisome. From nails in the window frames to missing caulking throughout the home, the house was painted wrong then repainted the correct color with lack of attention to detail, frame can be seen outlined through the sheet rock, slanted window, and nearly every door frame was installed by the world heaviest hammer (broken sheet rock). It’s either move in and get things fixed post closing or don’t move in and lose out on great financing. The only thing that makes up for the lack of craftsmanship were the people who directly work with you. Whether it be the customer care representative who has been there every step of the way, or the construction manager who made sure to point out what flaws were present before the blue tape walk through - taking ownership to handle some of the issues before I could even see them. The mortgage financing team and sales associate were just as awesome. We still have issues to address throughout the home but the reassuring approach from all representatives let us breathe a little and get acclimated to the home. Hoping when we move from this one (potentially using Lennar again) we can have better craftsmanship experience. ... More

First time buying a home, wish I knew what to look for before signing off, lesson learned.

You don’t get what you pay for.

Too many problems in the home and long wait period to get them fixed.

There is no changing anything, very thankful I was able to purchase my own home but hindsight maybe I should of looked around first. Garage door cracked while trying to install a security lock, inside of the drywall facing windows had to be repaired before blinds could be added. was told I would receive 1 tree in the front and two in the back just to find out others were told the same but the two in the back would not happen even with emails and text correspondence. now I'm coming up on week three waiting on the HOA to give the permission. no faucet on the backside of the house of which I forgot to look for and no outlets down one complete side in the garage. The sod that was used is smack full of weeds, the sod I bought outside of what was provided has little to none. ... More

Have several issues with the grass the Lennar Company tells me that I need to call the grass Company but I purchased the house from Lennar not for the grass Company also have other issues that they haven’t help me I think personally they don’t care

The quality control is not the best, the finish of the house was really bad.

Our warranty guy doesn’t know what he’s talking about or how to communicate with customers. I still have questions and concerns that we’re never answered by him and he’s blocked my number which is insane. I told him to have his office call but never got a call. He was extremely confrontational and talked to me and my wife like we weren’t worth his time. Extremely disappointed I had to deal with this individual and that our house still has issue that he never fixed even though he said it would be

Builders warranty sucks because basically there is no warranty on the sod they laid down I put in a work order and it took 2 1/2 months of me hounding my warranty guy and he even came out and looked and agreed with me that they screwed up but his boss was a jerk and won’t pay to have it fixed

I felt there were a few shining stars in my experience, but there were communication issues with finance. There was poor craftsmanship on many issues. The repairs I requested on final inspection were not all completed, and when I tried to use my warranty to fix them, Lennar never contacted me to schedule repairs. I’m not sorry I bought the house, but I am sorry the company has such lack of integrity and pride in the job they do. When you make a promise to a customer, you should keep your word.

I walked into a home I bought online and when I did see it in person I was not happy, there wasn't any grass in the yard, and inside it's as if it was done by a someone in a rush and was cross-eyed, I woke up to a pile of ants and a few spiders and when I went to talk to someone about it was told that it's my home so I would have to deal with it, and this was after living in there for 3 days, a front driveway that has a crack across three panels that I still have to pay full price for, no back pad that I can grill on, cabinets that hits the walls and flooring that was done without care, when I first looked into this company, I told others to look into it and buy, now I don't do it because I do not want someone to blame me for buying from Lennar ... More

Once you pay, they no longer prioritize your concerns.

Material are cheap...we need call to repair some items

Lennar Portal is absolute garbage!!! The purchase of this Lennar Home was purely possible because of Marina’s compassion and you dont even want to know who she is no woner you cant fix the problem! By the way your survey system is also a pile of you know! But you obviously don’t want the truth! Listen to your employees! They have told you the Portal is awful!

Sales rep was nice but not very knowledgeable

There was some miscommunication in the beginning but other than that, the purchase of my new home with Lennar went relatively smooth. Only cons: you are not allowed to make any changes throughout the building process ie, flooring, carpet color or any additional upgrades. Another major disappointment was the doorways going into the bathrooms and pantry were not wide enough for me to get through with my walker. But overall, the house I got with all the included upgrades and the price I paid was outstanding!

Mortgage application was very difficult. The rules that were applied for the mortgage application differed from other mortgage companies I had contacted. It was discouraging. I would not go thru that process again. I got the mortgage, but I paid it off with the proceeds of the sale of my former home.

The whole buying is experience was good until Damon the salesperson got involved and was arrogant and unprofessional. Soured the whole good experience.

I really like our house and love the location and community I will in.

Great style, layout, location, and overall value for the purchase price. Home buying experience was not so great. New home celebration was hours of QCing the contractor work and we found so many deficiencies which got corrected for the most part befote moving in. Mortgage process was not so great, either. We ended up leaving the buyer agent's contribution on the table due to lack of attention to detail by the loan officer.

Overall buying experience was very good with a few exceptions. The appraisal company and the associated fee was just nothing but gouging. There is no need, especially when they are the builder and lender to have an appraisal done , the appraisal itself was filled with several noticeable errors. Then to be charged when I had to correct the appraisal twice for clear errors is totally unacceptable. The other bad thing which you would have thought would have been a perk was the sod they installed, it was just thrown down with no prep so it isn't smooth and needed lots of supplemental work to even get a smooth grass surface. Was going to use their subcontractor but after watching them install would never use them again. The price is what makes the buy work cause you definitely get what you are paying for with Lennar. They skimp out on some of the most basic or simple things. Just be prepared for having to supplement lots of little things that would have made the buy an exceptional experience, as it was it was good on some things but really bad on several others which would likely me avoid Lennar in the future. ... More

There were some minor flaws. There should be a go-to maintenance on site or other sites you can easy call to correct minor issues.

Homes are not accessible to people with disabilities as I was initially told. Had no opportunity to have a shower installed instead of the tub. Made the request but was denied.