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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 968 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

968 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.2

Trustworthiness 3.3

Value 3.6

Responsiveness 3.3

Lennar in San Antonio Area

View Homes

Customer Reviews

Not the best experience

  • Evelyn T.
  • Verified HomeBuyer
  • August 08, 2023
  • San Antonio, TX

I honestly wish that I was giving a better review, but I haven’t had the most pleasant Closing on my home. The closing process went pretty smoothly but I’ve been running into issue after issue after moving into this house. It does on some things, and things were overlooked on inspection, which does not make me the most comfortable because it makes me question what else was overlooked or rushed. I’ll be honest and say that I’m not sure I would go with this builder again and I don’t know what things can be done to fix the continuous inconveniences I’ve had.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Not What I Expected

  • Tammy B.
  • Verified HomeBuyer
  • March 14, 2023
  • San Antonio, TX

Moving to San Antonio from Chicago and thought this is going to be my forever home but for some reasons it’s taking longer than expected to fix little things in the new built home, trying to have fixed before I move in and still no improvements of the requested repairs (sad face)

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 1

Rushed

  • Xavier F.
  • Verified HomeBuyer
  • April 20, 2022
  • San Antonio, TX

Family and I chose Lennar due to the growing presence in the SA community. We love our first home, but regardless of being a first time owner or subsequent owner the overall quality of the home is worrisome. From nails in the window frames to missing caulking throughout the home, the house was painted wrong then repainted the correct color with lack of attention to detail, frame can be seen outlined through the sheet rock, slanted window, and nearly every door frame was installed by the world heaviest hammer (broken sheet rock). It’s either move in and get things fixed post closing or don’t ...

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - First time buying a home, wish I knew what to look for before

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2022
  • San Antonio, TX

First time buying a home, wish I knew what to look for before signing off, lesson learned.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - You don’t get what you pay for.

  • Cristian P.
  • Verified HomeBuyer
  • January 12, 2022
  • Bulverde, TX

You don’t get what you pay for.

Total Score 4


Quality 1

Trustworthiness 4

Value 1

Responsiveness 5

Lennar - Too many problems in the home and long wait period to get them

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • San Antonio, TX

Too many problems in the home and long wait period to get them fixed.

Lennar responded:
Thank you for sharing your feedback with us. If you have outstanding items to be addressed, please send a message to us at corporatecustomercare@lennar.com and we will review them for you. – Lennar Customer Care

Total Score 4


Quality 2

Trustworthiness 3

Value 4

Responsiveness 2

GET IT IN WRITING

  • Travis F.
  • Verified HomeBuyer
  • June 25, 2025
  • Seguin, TX

There is no changing anything, very thankful I was able to purchase my own home but hindsight maybe I should of looked around first. Garage door cracked while trying to install a security lock, inside of the drywall facing windows had to be repaired before blinds could be added. was told I would receive 1 tree in the front and two in the back just to find out others were told the same but the two in the back would not happen even with emails and text correspondence. now I'm coming up on week three waiting on the HOA to give the permission. no faucet on the backside of the house of which I ...

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Ernesto

  • Ernesto G.
  • Verified HomeBuyer
  • September 14, 2024
  • San Antonio, TX

Have several issues with the grass the Lennar Company tells me that I need to call the grass Company but I purchased the house from Lennar not for the grass Company also have other issues that they haven’t help me I think personally they don’t care

Total Score 4


Quality 2

Trustworthiness 2

Value 5

Responsiveness 1

The finish and the quality control Could be better.

  • Yezer R.
  • Verified HomeBuyer
  • March 12, 2024
  • San Antonio, TX

The quality control is not the best, the finish of the house was really bad.

Total Score 4


Quality 1

Trustworthiness 4

Value 3

Responsiveness 2

Disappointed

  • Tyler H.
  • Verified HomeBuyer
  • October 18, 2023
  • San Antonio, TX

Our warranty guy doesn’t know what he’s talking about or how to communicate with customers. I still have questions and concerns that we’re never answered by him and he’s blocked my number which is insane. I told him to have his office call but never got a call. He was extremely confrontational and talked to me and my wife like we weren’t worth his time. Extremely disappointed I had to deal with this individual and that our house still has issue that he never fixed even though he said it would be

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Builders warranty sucks

  • Kathleen D.
  • Verified HomeBuyer
  • January 05, 2022
  • Converse, TX

Builders warranty sucks because basically there is no warranty on the sod they laid down I put in a work order and it took 2 1/2 months of me hounding my warranty guy and he even came out and looked and agreed with me that they screwed up but his boss was a jerk and won’t pay to have it fixed

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Needs work

  • Scot B.
  • Verified HomeBuyer
  • November 14, 2023
  • Converse, TX

I felt there were a few shining stars in my experience, but there were communication issues with finance. There was poor craftsmanship on many issues. The repairs I requested on final inspection were not all completed, and when I tried to use my warranty to fix them, Lennar never contacted me to schedule repairs. I’m not sorry I bought the house, but I am sorry the company has such lack of integrity and pride in the job they do. When you make a promise to a customer, you should keep your word.

Total Score 4


Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

cheap workmanship

  • Daniel L S.
  • Verified HomeBuyer
  • May 23, 2024
  • San Antonio, TX

I walked into a home I bought online and when I did see it in person I was not happy, there wasn't any grass in the yard, and inside it's as if it was done by a someone in a rush and was cross-eyed, I woke up to a pile of ants and a few spiders and when I went to talk to someone about it was told that it's my home so I would have to deal with it, and this was after living in there for 3 days, a front driveway that has a crack across three panels that I still have to pay full price for, no back pad that I can grill on, cabinets that hits the walls and flooring that was done without care, ...

Total Score 4


Quality 2

Trustworthiness 2

Value 1

Responsiveness 3

Once you pay

  • Todd L.
  • Verified HomeBuyer
  • July 12, 2023
  • San Antonio, TX

Once you pay, they no longer prioritize your concerns.

Total Score 4


Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

Jorge and Tom

  • Jorge K.
  • Verified HomeBuyer
  • May 28, 2024
  • San Antonio, TX

Material are cheap...we need call to repair some items

Total Score 4


Quality 1

Trustworthiness 3

Value 1

Responsiveness 1

Lennar Portal is a disturbing nightmare! If it was not for Marina, I would not be living in a Lennar home! And you need to know her last name for the purpose of correcting you horrific Portal! Listen to your people not hide them!!!

  • Randy Richard B.
  • Verified HomeBuyer
  • July 04, 2025
  • San Antonio, TX

Lennar Portal is absolute garbage!!! The purchase of this Lennar Home was purely possible because of Marina’s compassion and you dont even want to know who she is no woner you cant fix the problem! By the way your survey system is also a pile of you know! But you obviously don’t want the truth! Listen to your employees! They have told you the Portal is awful!

Total Score 3


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - Sales rep was nice but not very knowledgeable

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • San Antonio, TX

Sales rep was nice but not very knowledgeable

Total Score 3


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

My dream floor plan

  • Michael J.
  • Verified HomeBuyer
  • September 06, 2024
  • Seguin, TX

There was some miscommunication in the beginning but other than that, the purchase of my new home with Lennar went relatively smooth. Only cons: you are not allowed to make any changes throughout the building process ie, flooring, carpet color or any additional upgrades. Another major disappointment was the doorways going into the bathrooms and pantry were not wide enough for me to get through with my walker. But overall, the house I got with all the included upgrades and the price I paid was outstanding!

Total Score 3


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

My experience was not as I expect it because of staff changed in the middle of process.

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2024
  • Converse, TX

Mortgage application was very difficult. The rules that were applied for the mortgage application differed from other mortgage companies I had contacted. It was discouraging. I would not go thru that process again. I got the mortgage, but I paid it off with the proceeds of the sale of my former home.

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Salesperson Damon was arrogant and unprofessional

  • David V.
  • Verified HomeBuyer
  • November 14, 2023
  • Bulverde, TX

The whole buying is experience was good until Damon the salesperson got involved and was arrogant and unprofessional. Soured the whole good experience.

Total Score 3


Quality 5

Trustworthiness 5

Value 5

Responsiveness 2

Lennar - I really like our house and love the location and community I

  • Aisha C.
  • Verified HomeBuyer
  • December 07, 2021
  • San Antonio, TX

I really like our house and love the location and community I will in.

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great value for the price, not so great experience.

  • Min S.
  • Verified HomeBuyer
  • July 24, 2025
  • Cibolo, TX

Great style, layout, location, and overall value for the purchase price. Home buying experience was not so great. New home celebration was hours of QCing the contractor work and we found so many deficiencies which got corrected for the most part befote moving in. Mortgage process was not so great, either. We ended up leaving the buyer agent's contribution on the table due to lack of attention to detail by the loan officer.

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 5

Lennar @ Parkside

  • Jeffrey W.
  • Verified HomeBuyer
  • November 15, 2024
  • New Braunfels, TX

Overall buying experience was very good with a few exceptions. The appraisal company and the associated fee was just nothing but gouging. There is no need, especially when they are the builder and lender to have an appraisal done , the appraisal itself was filled with several noticeable errors. Then to be charged when I had to correct the appraisal twice for clear errors is totally unacceptable. The other bad thing which you would have thought would have been a perk was the sod they installed, it was just thrown down with no prep so it isn't smooth and needed lots of supplemental work to even ...

Total Score 3


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

There should be a go-to maintenance man at the site & other sites you can call for small problems.

  • James T.
  • Verified HomeBuyer
  • September 17, 2024
  • Seguin, TX

There were some minor flaws. There should be a go-to maintenance on site or other sites you can easy call to correct minor issues.

Total Score 3


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Helpful in getting all documents required for the application for the mortgage. Fast work.

  • Anonymous
  • Verified HomeBuyer
  • January 02, 2023
  • San Antonio, TX

Homes are not accessible to people with disabilities as I was initially told. Had no opportunity to have a shower installed instead of the tub. Made the request but was denied.

Total Score 3


Quality 5

Trustworthiness 4

Value 5

Responsiveness 2