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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 1001 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

1001 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.2

Trustworthiness 3.3

Value 3.6

Responsiveness 3.3

Lennar in San Antonio Area

View Homes

Customer Reviews

Builders warranty sucks

  • Kathleen D.
  • Verified HomeBuyer
  • January 05, 2022
  • Converse, TX

Builders warranty sucks because basically there is no warranty on the sod they laid down I put in a work order and it took 2 1/2 months of me hounding my warranty guy and he even came out and looked and agreed with me that they screwed up but his boss was a jerk and won’t pay to have it fixed

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Needs work

  • Scot B.
  • Verified HomeBuyer
  • November 14, 2023
  • Converse, TX

I felt there were a few shining stars in my experience, but there were communication issues with finance. There was poor craftsmanship on many issues. The repairs I requested on final inspection were not all completed, and when I tried to use my warranty to fix them, Lennar never contacted me to schedule repairs. I’m not sorry I bought the house, but I am sorry the company has such lack of integrity and pride in the job they do. When you make a promise to a customer, you should keep your word.

Total Score 4


Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

cheap workmanship

  • Daniel L S.
  • Verified HomeBuyer
  • May 23, 2024
  • San Antonio, TX

I walked into a home I bought online and when I did see it in person I was not happy, there wasn't any grass in the yard, and inside it's as if it was done by a someone in a rush and was cross-eyed, I woke up to a pile of ants and a few spiders and when I went to talk to someone about it was told that it's my home so I would have to deal with it, and this was after living in there for 3 days, a front driveway that has a crack across three panels that I still have to pay full price for, no back pad that I can grill on, cabinets that hits the walls and flooring that was done without care, ...

Total Score 4


Quality 2

Trustworthiness 2

Value 1

Responsiveness 3

Once you pay

  • Todd L.
  • Verified HomeBuyer
  • July 12, 2023
  • San Antonio, TX

Once you pay, they no longer prioritize your concerns.

Total Score 4


Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

Jorge and Tom

  • Jorge K.
  • Verified HomeBuyer
  • May 28, 2024
  • San Antonio, TX

Material are cheap...we need call to repair some items

Total Score 4


Quality 1

Trustworthiness 3

Value 1

Responsiveness 1

Lennar Portal is a disturbing nightmare! If it was not for Marina, I would not be living in a Lennar home! And you need to know her last name for the purpose of correcting you horrific Portal! Listen to your people not hide them!!!

  • Randy Richard B.
  • Verified HomeBuyer
  • July 04, 2025
  • San Antonio, TX

Lennar Portal is absolute garbage!!! The purchase of this Lennar Home was purely possible because of Marina’s compassion and you dont even want to know who she is no woner you cant fix the problem! By the way your survey system is also a pile of you know! But you obviously don’t want the truth! Listen to your employees! They have told you the Portal is awful!

Total Score 3


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - Sales rep was nice but not very knowledgeable

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • San Antonio, TX

Sales rep was nice but not very knowledgeable

Total Score 3


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

My dream floor plan

  • Michael J.
  • Verified HomeBuyer
  • September 06, 2024
  • Seguin, TX

There was some miscommunication in the beginning but other than that, the purchase of my new home with Lennar went relatively smooth. Only cons: you are not allowed to make any changes throughout the building process ie, flooring, carpet color or any additional upgrades. Another major disappointment was the doorways going into the bathrooms and pantry were not wide enough for me to get through with my walker. But overall, the house I got with all the included upgrades and the price I paid was outstanding!

Total Score 3


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

My experience was not as I expect it because of staff changed in the middle of process.

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2024
  • Converse, TX

Mortgage application was very difficult. The rules that were applied for the mortgage application differed from other mortgage companies I had contacted. It was discouraging. I would not go thru that process again. I got the mortgage, but I paid it off with the proceeds of the sale of my former home.

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Salesperson Damon was arrogant and unprofessional

  • David V.
  • Verified HomeBuyer
  • November 14, 2023
  • Bulverde, TX

The whole buying is experience was good until Damon the salesperson got involved and was arrogant and unprofessional. Soured the whole good experience.

Total Score 3


Quality 5

Trustworthiness 5

Value 5

Responsiveness 2

Lennar - I really like our house and love the location and community I

  • Aisha C.
  • Verified HomeBuyer
  • December 07, 2021
  • San Antonio, TX

I really like our house and love the location and community I will in.

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great value for the price, not so great experience.

  • Min S.
  • Verified HomeBuyer
  • July 24, 2025
  • Cibolo, TX

Great style, layout, location, and overall value for the purchase price. Home buying experience was not so great. New home celebration was hours of QCing the contractor work and we found so many deficiencies which got corrected for the most part befote moving in. Mortgage process was not so great, either. We ended up leaving the buyer agent's contribution on the table due to lack of attention to detail by the loan officer.

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 5

Lennar @ Parkside

  • Jeffrey W.
  • Verified HomeBuyer
  • November 15, 2024
  • New Braunfels, TX

Overall buying experience was very good with a few exceptions. The appraisal company and the associated fee was just nothing but gouging. There is no need, especially when they are the builder and lender to have an appraisal done , the appraisal itself was filled with several noticeable errors. Then to be charged when I had to correct the appraisal twice for clear errors is totally unacceptable. The other bad thing which you would have thought would have been a perk was the sod they installed, it was just thrown down with no prep so it isn't smooth and needed lots of supplemental work to even ...

Total Score 3


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

There should be a go-to maintenance man at the site & other sites you can call for small problems.

  • James T.
  • Verified HomeBuyer
  • September 17, 2024
  • Seguin, TX

There were some minor flaws. There should be a go-to maintenance on site or other sites you can easy call to correct minor issues.

Total Score 3


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Helpful in getting all documents required for the application for the mortgage. Fast work.

  • Anonymous
  • Verified HomeBuyer
  • January 02, 2023
  • San Antonio, TX

Homes are not accessible to people with disabilities as I was initially told. Had no opportunity to have a shower installed instead of the tub. Made the request but was denied.

Total Score 3


Quality 5

Trustworthiness 4

Value 5

Responsiveness 2

Quality of finish workmanship

  • David L.
  • Verified HomeBuyer
  • March 08, 2022
  • Bulverde, TX

The house was very dirty on move in. Floors, inside and outside of all cabinets and carpets were very dirty. Caulking at baseboards was very sloppy throughout house. It looks terrible. Management of contractors was poor which led to long delays due to failed inspections of power and gas connections into house. I have had many new homes. This was the worst exoerience on a home build

Total Score 3


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Lennar - I was told I would get two walkthroughs before closing, I only

  • Robert M.
  • Verified HomeBuyer
  • November 09, 2021
  • Converse, TX

I was told I would get two walkthroughs before closing, I only got one so I didn’t see that the fence gate was on the wrong side of the house, no one told me that they only put grass down 20 feet from the back of your house so I have a good 10 feet of mud when it rains, wasn’t aware fence would not encompass the back door area. Read everything and ask the questions that you may think are stupid

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Be diligent

  • Anonymous
  • Verified HomeBuyer
  • May 20, 2025
  • Bulverde, TX

This is my 2nd Lennar home and it does not measure up to my previous experience. I paid more for my current home and received less perks. The construction was also rushed and I have been experiencing problems. Granted the Customer Service team is quick to reply, I am just not excited when I find additional issues to report.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Could use improvement

  • Randal James H.
  • Verified HomeBuyer
  • April 15, 2025
  • San Antonio, TX

Don’t rush into the purchase. Know the HOA rules before committing to the purchase. Example. Trash can screen was required for home without garage but was not told that by the realtor or sales rep. The screen costs an additional $500.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Mr

  • Alberto C.
  • Verified HomeBuyer
  • March 04, 2025
  • Converse, TX

The portal sucks and hard to read. The bright side was that Everlyn P was always available and super helpful She made the terrible experience of the portal easier.

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 5

Signing paperwork and applying for loan was a disaster Last minute rush rush rush Would get emails at 7 pm on Friday and want paperwork by Monday Still receiving paperwork to sign over a month past closing

  • Kenneth C.
  • Verified HomeBuyer
  • June 09, 2024
  • Saint Hedwig, TX

As I said, it was a nightmare, completing the application process for financials and warranty way more stressful than it should’ve been. Belt rushed every step of the way to the point we could not read the contract.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

No pride or care in craftsmanship.

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2024
  • Bulverde, TX

Know that you are investing in a track home - they are cranked out like pancakes - all the same, no choice, therefore there is no pride in the workers who push out the product. The warranty team does the best they can to address the shortcomings of the construction team. The biggest disappointment is the lack of cleanliness of the job site even on the final walk through. Dirt, building materials, nails, garbage, food everywhere. And it continues with completion of the next house and the next. It demonstrates a rush job and no pride in one’s work or product.

Total Score 3


Quality 2

Trustworthiness 4

Value 4

Responsiveness 5

Sweet and Sour

  • Anonymous
  • Verified HomeBuyer
  • November 08, 2023
  • Converse, TX

Lack of communication and empathy from Sales team (Joe in particular), with Concierge and also with Mortgage and title. Building Team (Jose). Grateful for Mickey (Mortgage) - He went above and beyond to regain my trust and satisfaction after disappointment with Joe (Saleperson) and mortgage officer. Building Team (Jose) is excellent and extremely responsive. Closing was done remote, no excitement from Lennar Team when pick up house key at the end. No one has offer for us to take pictures, had to ask if it was ok. No engagement with new homeowner, it was very transactional.

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 5

Here a month and my kitchen is already torn apart

  • Crystal T.
  • Verified HomeBuyer
  • August 08, 2023
  • San Antonio, TX

Dishwasher was leaking and Lennar couldn’t help because it was an appliance. Had to go through GE and their insurance company, very annoying situation when I have a brand new home.

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 4

First time buyer

  • Oswaldo G.
  • Verified HomeBuyer
  • June 06, 2023
  • San Antonio, TX

Communication is key, we had some and then we didn’t. Although the process of providing paperwork was painful, it got done. As a veteran, there should be more support on the process on getting you tax exemptions submitted. After purchase, I want to commend Travis who has made the post sale awesome. Always ready to help resolve issues that come up. You should do something for him. A raise,or promotion?

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 4