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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 968 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

968 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.2

Trustworthiness 3.3

Value 3.6

Responsiveness 3.3

Lennar in San Antonio Area

View Homes

Customer Reviews

Quality of finish workmanship

  • David L.
  • Verified HomeBuyer
  • March 08, 2022
  • Bulverde, TX

The house was very dirty on move in. Floors, inside and outside of all cabinets and carpets were very dirty. Caulking at baseboards was very sloppy throughout house. It looks terrible. Management of contractors was poor which led to long delays due to failed inspections of power and gas connections into house. I have had many new homes. This was the worst exoerience on a home build

Total Score 3


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Lennar - I was told I would get two walkthroughs before closing, I only

  • Robert M.
  • Verified HomeBuyer
  • November 09, 2021
  • Converse, TX

I was told I would get two walkthroughs before closing, I only got one so I didn’t see that the fence gate was on the wrong side of the house, no one told me that they only put grass down 20 feet from the back of your house so I have a good 10 feet of mud when it rains, wasn’t aware fence would not encompass the back door area. Read everything and ask the questions that you may think are stupid

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Be diligent

  • Anonymous
  • Verified HomeBuyer
  • May 20, 2025
  • Bulverde, TX

This is my 2nd Lennar home and it does not measure up to my previous experience. I paid more for my current home and received less perks. The construction was also rushed and I have been experiencing problems. Granted the Customer Service team is quick to reply, I am just not excited when I find additional issues to report.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Could use improvement

  • Randal James H.
  • Verified HomeBuyer
  • April 15, 2025
  • San Antonio, TX

Don’t rush into the purchase. Know the HOA rules before committing to the purchase. Example. Trash can screen was required for home without garage but was not told that by the realtor or sales rep. The screen costs an additional $500.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Mr

  • Alberto C.
  • Verified HomeBuyer
  • March 04, 2025
  • Converse, TX

The portal sucks and hard to read. The bright side was that Everlyn P was always available and super helpful She made the terrible experience of the portal easier.

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 5

Signing paperwork and applying for loan was a disaster Last minute rush rush rush Would get emails at 7 pm on Friday and want paperwork by Monday Still receiving paperwork to sign over a month past closing

  • Kenneth C.
  • Verified HomeBuyer
  • June 09, 2024
  • Saint Hedwig, TX

As I said, it was a nightmare, completing the application process for financials and warranty way more stressful than it should’ve been. Belt rushed every step of the way to the point we could not read the contract.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

No pride or care in craftsmanship.

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2024
  • Bulverde, TX

Know that you are investing in a track home - they are cranked out like pancakes - all the same, no choice, therefore there is no pride in the workers who push out the product. The warranty team does the best they can to address the shortcomings of the construction team. The biggest disappointment is the lack of cleanliness of the job site even on the final walk through. Dirt, building materials, nails, garbage, food everywhere. And it continues with completion of the next house and the next. It demonstrates a rush job and no pride in one’s work or product.

Total Score 3


Quality 2

Trustworthiness 4

Value 4

Responsiveness 5

Sweet and Sour

  • Anonymous
  • Verified HomeBuyer
  • November 08, 2023
  • Converse, TX

Lack of communication and empathy from Sales team (Joe in particular), with Concierge and also with Mortgage and title. Building Team (Jose). Grateful for Mickey (Mortgage) - He went above and beyond to regain my trust and satisfaction after disappointment with Joe (Saleperson) and mortgage officer. Building Team (Jose) is excellent and extremely responsive. Closing was done remote, no excitement from Lennar Team when pick up house key at the end. No one has offer for us to take pictures, had to ask if it was ok. No engagement with new homeowner, it was very transactional.

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 5

Here a month and my kitchen is already torn apart

  • Crystal T.
  • Verified HomeBuyer
  • August 08, 2023
  • San Antonio, TX

Dishwasher was leaking and Lennar couldn’t help because it was an appliance. Had to go through GE and their insurance company, very annoying situation when I have a brand new home.

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 4

First time buyer

  • Oswaldo G.
  • Verified HomeBuyer
  • June 06, 2023
  • San Antonio, TX

Communication is key, we had some and then we didn’t. Although the process of providing paperwork was painful, it got done. As a veteran, there should be more support on the process on getting you tax exemptions submitted. After purchase, I want to commend Travis who has made the post sale awesome. Always ready to help resolve issues that come up. You should do something for him. A raise,or promotion?

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 4

Not very satisfied

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2022
  • Bulverde, TX

The closing took so long that we rushed to move and once we were in the house we started to notice things we should not never have accepted. The walls paint has cracks almost in every room. And there is a kitchen cabinet damage. We felt like our need to move was so evident that they were not listening to our complaints. Also we were not told the internet cables were not in place. It is very important for people to know ahead of time to plan things out. We work from home and it was very inconvenient for the first weeks to find out what needed to be done temporarily.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Lennar - On two separate occasions we were told to expect full wood flooring

  • Jose Q.
  • Verified HomeBuyer
  • July 05, 2022
  • Converse, TX

On two separate occasions we were told to expect full wood flooring and NOT carpeting which was one of the main reasons for our purchase !!! Secondly we also expected to have a garage door opener and gutters! Carpeting being the main issue as this what we were sold on and promised! We have since purchased a garage door on our own and are seeking vendor for the wood flooring as well as installer to “complete “ our home !!!

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Lennar - Delay of house closing twice due to builder, but overall an okay

  • Jamie S.
  • Verified HomeBuyer
  • June 07, 2022
  • San Antonio, TX

Delay of house closing twice due to builder, but overall an okay experience. Customer service/support for once you are moved in has been very responsive and quick.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Nice community where it’s built.

  • Betty S.
  • Verified HomeBuyer
  • September 28, 2021
  • Schertz, TX

Nice community where it’s built. Difficult working through the mortgage process. Not enough help. Other than the mortgage people I found everyone else available and wanting to try to see my needs were met. Lots of items needed attention after a private inspection.

Total Score 3


Quality 3

Trustworthiness 4

Value 5

Responsiveness 3

Lennar - I wish our home came with standard window screens.

  • Bonnie F.
  • Verified HomeBuyer
  • April 07, 2021
  • San Antonio, TX

I wish our home came with standard window screens. I was told we had to buy our own.

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Should be better

  • Anonymous
  • Verified HomeBuyer
  • February 26, 2020
  • San Antonio, TX

Lennar is always quick to respond to an issue, how ever I have had to contact you for the some of the same issues ore than once because it isn't getting done properly the first time. I expected top notch done right the first time kind of work from Lennar.

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Poor communication

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2025
  • Converse, TX

I can honestly say my first time home buying purchase didn't go as well planned. My loan officer was horrible at communicating. If I never reached out to her she would probably have never called me etc. the lady who showed us the houses stopped talking to us after she knew we were going to be purchasing the home. The communication was poorly all around. Joshua the construction manager was amazing and Brandon the warranty manager was also very helpful. Over the home is what I wanted and 2 months in no issues have been raised.

Total Score 3


Quality 5

Trustworthiness 2

Value 4

Responsiveness 3

Regular

  • Oscar M.
  • Verified HomeBuyer
  • April 22, 2025
  • San Antonio, TX

There was workers on the house after closing, the carpet on one of the bedrooms had stain that never was clean up properly, the electric company took long time to respond for eléctricas issues. Del hoyos did a good job.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

The house is nice but the experience could have been better

  • Michelle B.
  • Verified HomeBuyer
  • April 13, 2025
  • San Antonio, TX

I want to start off with a few positives, the house is nice and spacious, the neighborhood looks and seems nice. (Still waiting on amenities). The home buying process for me was pretty awful. The sales agent was very attentive until I submitted an application. He did advise me that I’d hear from the loan officer the next morning (it was a Sunday, no big deal). After three days of not hearing from anyone, I began sending messages to the sales agent, and within the Lennar mortgage portal (I uploaded all of the required docs based on what was recommended within the application process). ...

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Owmer

  • Ronald Truman E.
  • Verified HomeBuyer
  • March 26, 2025
  • New Braunfels, TX

Home is not senior friendly. Doors are not wide enough to get appliances in without taking apart Doors leak at corners the stuff you call sod looks like it came out of a cow Pasteur you have a long way to go to call yourself a good home builder. Ron

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

I love my home but there’s somethings to improve

  • Alexia G.
  • Verified HomeBuyer
  • March 04, 2025
  • Elmendorf, TX

I would say at first, it was very stressful buying a house and going through the process since I had never purchased a home before. To be honest, it didn’t feel like they cared much. The congratulations seemed insincere and no one bothers to ask you what it’s like to be living in the house even after a month or two. It had a lot of cosmetic and house problems, they’re too much in a hurry to get the house on the market that they miss even the biggest things that are wrong with the house like some of your roof missing. These are peoples homes. This is where they’ll be living for a long time. I ...

Total Score 3


Quality 2

Trustworthiness 4

Value 4

Responsiveness 4

Flora Meadows Experience

  • Dana F.
  • Verified HomeBuyer
  • February 20, 2025
  • Converse, TX

The sales rep was very helpful with the entire process. My only complaint with the property is the carpet was not cleaned and the cabinets are low quality so a few corners are mashed in. I am extremely disappointed that the builder decided to add fencing to the entire community except for the first few houses were purchased. What's worse is that although different lots can vary by price, soon after I committed the price of the same model dropped by $20K.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Cheap but affordable housing for the area.

  • Anonymous
  • Verified HomeBuyer
  • September 25, 2024
  • Marion, TX

They cut corners on a lot of routine things. Air conditioning not working properly with temperatures and humidity control. Told about it when had inspection but they stated that it met code. Only 1outdoor water spout. Cheap noisy garage door. Sod that was placed is dying even with watering as suggested and longer.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Trust issues with sales agent

  • Gaurav D.
  • Verified HomeBuyer
  • September 11, 2024
  • San Antonio, TX

Towards closing, we were told Lennar would only put sod for half the yard not all the way through. This was not documented anywhere nor mentioned but the sales agent claimed he had mentioned that on the phone, which I disagree. Sales team is always aggressive to close the deal and will likely create some fear that someone else is also interested in the same house.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Lenar purchase was just ok

  • Anonymous
  • Verified HomeBuyer
  • August 09, 2024
  • Seguin, TX

Lenar mortgage was not enjoyable to deal with. Had deep concerns and some issues. The utilities were a bit of a shock mostly with the water company. Our new home advisor concierge Wes, was sarcastic and not pleasant to talk too. Cell phone service isn’t good for T-Mobile I had to get a signal booster, had issues right away with AC, Sod not being installed and communication. The interior paint is flat paint and there are dribbles here and there we are still finding. Over all it’s a ok built home for the price in today’s market. I’m having a bit of a better experience now that many of the ...

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3