Lennar Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Lennar.
Read all 1012 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in San Antonio Area
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Customer Reviews
Great house, but getting info was impossible.
- Paisley T.
- Verified HomeBuyer
- August 16, 2023
- Seguin, TX
The house itself is very nice, the warranty response has been good to great. The actual buying process was.... frustrating. We were frequently told to sign paperwork affirming we'd recird documents we hadn't received, then promised we'd get them later ("it's just a formality"). When signing the initial purchase agreement we were supposed to receive the HOA covenants and bylaws, we did not get them and we're told we'd get them at closing. At closing I asked about them to be told, "no, we don't deal with thay at closing you should get them when you move in/the hoa contacts you." We still don't ...
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Closing date moved
- Lizeth Patricia D.
- Verified HomeBuyer
- May 30, 2023
- San Antonio, TX
The process was fine except for the closing date being pushed so many times i almost lost hope. But that kind of thing is expected.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Ver Basic
- Sebastian R.
- Verified HomeBuyer
- March 08, 2023
- San Antonio, TX
The house is very basic, for my living situation this house is OK. The workmanship seems to get the work done ,but quickly. The house is an inexpensive house and you get what you pay for. The community is very pleasant and I am one of the first to move in to my area, but I really like it so far. My biggest complaint is the entrance and exit to my community, we need a traffic light. It takes just as long to get in and out as it does to get were you want to go.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Southtown Meadows
- Korbie P.
- Verified HomeBuyer
- February 21, 2023
- San Antonio, TX
The loan process was frustrating. They asked for paperwork the Friday before Christmas, I couldn’t get so my closing date got pushed. Then at the last minute they said they didn’t need it and set a closing date without checking with me. The title people were great and went out of their way to meet me and give me keys over the Holiday weekend. The house was not been cleaned before I moved in. Try to get things fixed is long process. It normally takes me 4-5 calls to get something resolved. It doesn’t look like a lot of pride was put into building the house. It was just put up fast and ...
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Lennar Waterwheel Home Purchase 9/30/22
- Jamie W.
- Verified HomeBuyer
- November 15, 2022
- San Antonio, TX
We faced some challenges right off the bat with our first pick home getting sold, literally as we were signing our salesforce documents, however in the long run we got a much nicer house with better amenities for roughly $200 more a month. After that things went pretty smoothly right up until we had to start dealing with Lennar Finance. It was extremely frustrating having to upload the SAME requested documents MUTLIPLE times, receiving incorrect cash to close amounts, & trying to get ahold of people was like pulling teeth. Also, while dealing with finance, there were mistakes made with our ...
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
My buying experience
- Cesar C.
- Verified HomeBuyer
- September 13, 2022
- San Antonio, TX
Was able to lock in a decent rate at the beginning of summer before the rates came up. Closing date got pushed 4 times. Initial start of contract was May 1 and first closing date was mid june and got pushed to end of June then mid July and last was end of July. We love our home and Lennar was able to help with closing costs and our loan officer was very responsive with updates and good and bad news. The construction is of good quality but know that mistakes are made being at the rate they are building these homes. Blue tape everything you can before closing. Look inside cabinets and attic ...
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Lennar - The closing date kept moving more times than it should have.
- Brenda F.
- Verified HomeBuyer
- January 19, 2022
- San Antonio, TX
The closing date kept moving more times than it should have. One time it was moved 24 hours prior to our third closing date. This was due to delays by construction. When we finally got a new home walk through the house was in no condition to be viewed. There were people still working on the home. Toilets were still being installed as we were inspecting the home. No appliances were installed, no gas meter, no sprinkler, no sod and no fence, painting not complete to name a few. It was extremely disappointing.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Lennar - Fixing problems with house have been slow
- Tim W.
- Verified HomeBuyer
- January 04, 2022
- New Braunfels, TX
Fixing problems with house have been slow
Total Score 3
Quality 3
Trustworthiness 4
Value 5
Responsiveness 2
Lennar - Lennar Mortgage messed up on my home insurance policy.
- Anonymous
- Verified HomeBuyer
- December 16, 2021
- Converse, TX
Lennar Mortgage messed up on my home insurance policy. I'm still waiting for my refund. Other than that, sale respresentative, construction manager and onsite service manager are very friendly and quite helpful.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Love the neighborhood
- Tina K.
- Verified HomeBuyer
- September 14, 2021
- New Braunfels, TX
The buying experience was a little frustrating due to being out of country and some of the sales staff was not super helpful. There has been has been a few warranty issues with tile work and the company sub-contracted with Lennar is slow to fix the issues. Love the neighborhood and looking forward to loving my house once issues have been fixed.
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Good value for the price
- Ron W.
- Verified HomeBuyer
- June 22, 2021
- San Antonio, TX
Sales experience was great along with the walk through prior to closing. The frustrating part came when trying to get everything fixed. The quality control is not good so multiple things had to be corrected multiple times to include major corrections like to the flooring and the siding. My requests also went unanswered. Took over a month to transfer water into our name because the correct amount of trees weren’t installed to begin with. Of course I had already had the irrigation system put in when they had to throw a random tree in an odd spot just to pass the inspection. Overall happy but ...
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Good for first-time home buyers
- Ronald M.
- Verified HomeBuyer
- March 31, 2021
- San Antonio, TX
I had a good homebuying experience which may have been better if not for the pandemic restrictions. Many of the documents were made available in digital format which made the lending and closing processes easier. "Everything Included" should have been optional since many appliances can be purchased at lower prices. The quality of the materials is good but getting someone to make modifications such as removing carpet were difficult. Overall I am glad I purchased a home from Lennar.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
It's just OK
- Rhondalyn W.
- Verified HomeBuyer
- October 22, 2025
- Converse, TX
This is my second home purchase. My first was a D.R. Horton home. The price point is what ultimately led me to purchase this one; however, if D.R. Horton had been available, I would have chosen them again. While I understand that costs have increased, the materials used in these homes feel very cheap. The flooring is probably the worst I’ve seen, and the tile and bathroom selections could have been much better. There’s also no exterior lighting on the garage, and the paint quality is extremely poor. Overall, I just think they could have done a much better job with the materials and finishes.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 5
Experience to close on sale was efficient. After the close communication was patchy at best and still waiting on answers from title. A little bit of the run around
- Vincent F.
- Verified HomeBuyer
- August 18, 2025
- Kerrville, TX
After the close communication was lacking. Multiple messages on the portal and no responses. Called directly as was directed to a supervisor, rhat just went to an answering system. Human contact is difficult person to person. Electronic contact breaks down when people are no longer with the company and the client is not aware.
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 1
Different experience perfect every level
- Martha K.
- Verified HomeBuyer
- August 17, 2025
- New Braunfels, TX
Probably from the beginning working with the sales rep that did the application process with me. After we finish the transaction, the next day switched properties and I could never get a hold of him again it was a terrible experience on his part. The home had a lot of issues and I had to get an inspection twice because they weren’t all completed on the first go round so it cost me double to get it inspected. The day before my closing, the construction manager took care of the roof and the paint on the house and some other issues we walked through before I moved in. TY, the construction ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Overall love my house.
- Lacy M.
- Verified HomeBuyer
- July 08, 2025
- Cibolo, TX
Let me start but saying I love my house and location! The sales agent was great and very friendly! The mortgage side is 10 out of 10! Very easy, responsive and very nice. The construction team is horrible. Late to every meeting if they showed up at all. Didn’t fix all the items on my pre closing walk. It was cosmetic but still wasn’t fixed. The house closed without grass. It’s been 45 days since closing and still do not have grass. Mind you it has rained some but they do not respond to canceled start dates or follow up. I text them with no response. I love my house and don’t regret a thing ...
Total Score 3
Quality 4
Trustworthiness 3
Value 5
Responsiveness 1
Too many cooks in the kitchen
- John H.
- Verified HomeBuyer
- March 19, 2025
- Elmendorf, TX
All staff from various departments were friendly but there were so many involved that no one seemed to know what the other departments were doing. All staff were responsive wmexcept for one concierge Hanah who often did not respond to requests. I joked with the manager that Lennar should be paying me a salary as I had to do so much work in coordinating staff between departments. It wasn’t at all seamless or efficient
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Did not think of buyers
- Clarissa E.
- Verified HomeBuyer
- March 15, 2025
- San Antonio, TX
I purchased a home Lennar. They did not pressure wash my driveway. They didn’t clean my yard after I purchased it. I had to ask them twice. The “free grass” I got is actually making me pay extra to get treated and my landscaper just told me I need to get all new grass. The HOA is asking me to get my yard treated
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
My Lennar experience
- Charles H.
- Verified HomeBuyer
- March 12, 2025
- Bulverde, TX
Sales in my opinion very poor. Was handed a list of homes and a house key and told go check them out and let me know if you want one. Construction purchased a finished inventory home. I walked the home 2weeks prior to my official walk thru and made a list of punch items. I gave this list to sales requesting it to be given to the construction team. The day of the walk thru none of the items had been addressed. Closing had to be moved 3 or 4 times. Had to reschedule movers twice, and they simply just didn't care. I was really hoping for my first home buying experience not to feel like I ...
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 2
Walk through
- Elizabeth T.
- Verified HomeBuyer
- March 05, 2025
- San Antonio, TX
After many emails from “concierges”, never laying eyes on any that I was passed around to, final walk through was done by Rebecca. She was nice enough but it was obvious she did this day in, day out, so was very pushy about getting done. All issues found were corrected on the spot! This is my first experience with Lennar, but not my first home buying experience. I felt like I was being herded through the process, this lady did not really care if I was happy or not. Through the entire process, first look to deciding to buy, then actually getting it purchased I was given incorrect ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Average
- Paul G.
- Verified HomeBuyer
- September 25, 2024
- San Antonio, TX
There was lot of unknowns after and before the Closing Process and there was no follow thru on what was discussed and agreed to during the walkthru and during the Sales Process.
Total Score 3
Quality 3
Trustworthiness 3
Value 5
Responsiveness 2
Alan
- Alan T.
- Verified HomeBuyer
- August 29, 2023
- Bulverde, TX
We got a great price we love the location and the neighborhood. However the sales process had plenty of errors. The loan process had a lack of communication. Construction was clearly rushed and builder used the cheapest materials possible.
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 4
Experience was ok, noting more
- Scott W.
- Verified HomeBuyer
- July 11, 2023
- New Braunfels, TX
The builders of our home didn’t really take pride in their work. Door latches do not engage properly, outside siding nails created problems both for cable installation, and with water heater pipes. Lennar is short staffed so getting issues fixed or repaired before closing was problematic
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 2
Utilize Resources Offered
- Anonymous
- Verified HomeBuyer
- June 30, 2023
- Saint Hedwig, TX
Happy with the affordability, we love our new home. As a homebuyer the process was good, we were able to complete all of our tasks with guidance from the Lennar team. We did have to advocate for our home in regard to "quick workmanship" and materials being overlooked. Construction materials were left in the plumbing, water heating, and cooling nozles were painted over, the floors have lifted/chipped pieces, with smudged with adhesive from installation, plumbing, and cabinet materials were missing, and the exterior of the house has built-up mortar on the concrete, and much of the caulking and ...
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 4
Decent Experience
- Terrence J.
- Verified HomeBuyer
- June 13, 2023
- San Antonio, TX
During the process of purchasing my first home, it all started off really well. Once it started getting closer to the final close out date, I began having issues with the construction team. The first instance that occurred was me finding a crack pipe in the guest bathroom. Then there was a lot of rescheduling due to them leaving the house dirty and muddy. They also snapped my AT&T Fiber Cable when they were laying dirt for sod and failed to take accountability for it. So many instances that piled up on one another, but at least the finance team made up for the inconvenience of the ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
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