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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 1155 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

1155 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.3

Responsiveness 3.2

Lennar in San Antonio Area

View Homes

Customer Reviews

Had a great experience and we love our home!

  • Hannah C.
  • Verified HomeBuyer
  • November 14, 2023
  • Saint Hedwig, TX

Had a great experience and we love our home!! Lennar made it very easy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Knocked down my fence

  • Gabriela S.
  • Verified HomeBuyer
  • November 09, 2023
  • San Antonio, TX

They didn’t even asked me for permission is my property now so why do that? .. I didn’t know until I noticed it was not there. Didn’t feel safe having it like that. And after they put it back wasnt the way it was.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Bad experience with lennar title.

  • Sevanth B.
  • Verified HomeBuyer
  • November 09, 2023
  • San Antonio, TX

Bad experience with lennar title.

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 1

Steamlined process

  • Cristian R.
  • Verified HomeBuyer
  • November 08, 2023
  • San Antonio, TX

The home buying process was pretty straight forward and any issues I had were treated quickly. Things were missed initially but are being worked on.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Sweet and Sour

  • Anonymous
  • Verified HomeBuyer
  • November 08, 2023
  • Converse, TX

Lack of communication and empathy from Sales team (Joe in particular), with Concierge and also with Mortgage and title. Building Team (Jose). Grateful for Mickey (Mortgage) - He went above and beyond to regain my trust and satisfaction after disappointment with Joe (Saleperson) and mortgage officer. Building Team (Jose) is excellent and extremely responsive. Closing was done remote, no excitement from Lennar Team when pick up house key at the end. No one has offer for us to take pictures, had to ask if it was ok. No engagement with new homeowner, it was very transactional.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 5

Not my dream home

  • Jazmin T.
  • Verified HomeBuyer
  • November 07, 2023
  • Seguin, TX

When I came to Lennar I was looking for the home of my dreams a second home and I got stuck in a home that according to the Lennar seller was just an option and he force me to start the application and during the process he was going to help me to get in to the home I was looking, of course that never happened the guy really didn’t care . Due to my circumstances I accept to keep the home ,during home inspection I realize the cheap material that was used for the construction I’m afraid about a bad wind or rain I don’t think it will resist a storm . The warranty is only valid for a short ...

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 4

HORRIBLE EXPERIENCE

  • Veronica L.
  • Verified HomeBuyer
  • November 07, 2023
  • Seguin, TX

If I could give MORE then ZERO stars to Lennar it would not be enough. Working with Lennar Homes was absolutely HORRIBLE from the very start. I will NEVER EVER recommend. Workmanship is horrible for the price we paid. Lennar took away the so called wonderful home buying experience which we will never get. Thanks Lennar for DESTROYING our dream, be proud of yourself.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Like the home. Some issues will be a problem in the future. Handicap son who lives in the home will need help changing the A/C filter in the attic.

  • James K.
  • Verified HomeBuyer
  • November 07, 2023
  • Seguin, TX

see the above comments. Please refrain from sending review questionaires.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Great value and great interest rate

  • Jonathan T.
  • Verified HomeBuyer
  • November 07, 2023
  • Seguin, TX

After searching for weeks for a new home, we found this diamond in the rough. Everything we wanted with an amazing floor plan we had never seen before, and loved. From purchase to closing took 3 weeks. The mortgage process with Lennar mortgage was a bit painful, but we kept the light at the end of the tunnel and made it through. We are thrilled with our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

satisfying

  • Anthony M.
  • Verified HomeBuyer
  • November 04, 2023
  • San Antonio, TX

Very good house and comfy.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Wish I'd Waited

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2023
  • Saint Hedwig, TX

Good incentives, but the quality of the home is not great. You get what you pay for.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Great customer service and loan officers.

  • Toney M.
  • Verified HomeBuyer
  • November 02, 2023
  • Seguin, TX

It took us awhile gathering information for them to process the application and using my VA in closing . Very pleased with the results and our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The experience was Fast and easy

  • Baldemar R.
  • Verified HomeBuyer
  • November 02, 2023
  • San Antonio, TX

The home buying process was a lot easier than expected

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Doesn't really stand behind

  • Steven B.
  • Verified HomeBuyer
  • November 02, 2023
  • San Antonio, TX

So my home did not come with a garage door opener, so I had one professionally installed so now I am told since 'Lennar' did not install it my garage door is no longer under warranty. FYI, before I moved in it has a 'catch' about halfway up they said they fixed, but they did not...and now well my door is no longer under warranty so I guess it is my problem now

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Buying and Closing Walk Thru

  • Eduardo M.
  • Verified HomeBuyer
  • November 01, 2023
  • Bulverde, TX

Debbie made our home buying experience very easy and pleasurable. Brett was very thorough during our closing walk thru and made sure all our concerns were taken care of in a timely manner. Debbie and Brett are both Great assets to the Lennar brand. Very SATISFIED!!…

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mediocre

  • Gloria K.
  • Verified HomeBuyer
  • November 01, 2023
  • San Antonio, TX

I can’t describe my experience. It was so bad that I have no words to describe it.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Rush job

  • Lenise C.
  • Verified HomeBuyer
  • November 01, 2023
  • San Antonio, TX

Lennar rushed me into a home that wasn’t ready to be moved into. Everyday I see more and more things that should’ve been completed before I moved in. luckily I still have a year left to get things corrected, but it should’ve been ready to go before I closed. I’ll know not to purchase with Lennar again in the future

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Fast but limited

  • Bjorn R.
  • Verified HomeBuyer
  • November 01, 2023
  • San Antonio, TX

If you go everything lennar (mortgage,title,etc) its fast since you are only dealing with one company. But, that limits your options. Main issue, they don’t install the sod/grass until you buy the house. So end up doing the work on maintaining the initial install. watering twice daily for 2 weeks and if you miss it then you have terrible lawn. Its a learning curve for first time homeowners without lawn care experience. Specially if you haven’t move in yet, They install sod without telling you so you miss the watering days and end up with dead sod

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 2

not happy at all. things didn't get done and communication is real bad.

  • Walter D.
  • Verified HomeBuyer
  • October 28, 2023
  • Seguin, TX

make sure you are totally happy with all repairs before closing on house. very poor communication between builder and buyer. I will not buy another Lennar home.

Lennar responded:
Good morning Walter,

Thank you for taking the time to post this review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Horrible experience!!!!

  • Victor J.
  • Verified HomeBuyer
  • October 18, 2023
  • Converse, TX

My overall home buying experience was stressful and almost traumatic. By far the worst purchasing experience I've ever dealt with. There was an extreme lack of communication with everyone involved. My closing date was moved up without my knowledge only to satisfy the managers' quota for the month. I felt more like a number on a sales performance board than an actual customer making one of the most important purchasing decisions of my life. My interest rate was changed from what was discussed so I had to follow up multiple times to have it changed back. The house repairs were not fixed from ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Mr. James

  • James P.
  • Verified HomeBuyer
  • October 18, 2023
  • New Braunfels, TX

All the people that I have come in contact with at Lennar are pleasant to work with and they try their hardest to please. A good bunch of people with a tough job. Lennar should be happy with their people.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Tyler H.
  • Verified HomeBuyer
  • October 18, 2023
  • San Antonio, TX

Our warranty guy doesn’t know what he’s talking about or how to communicate with customers. I still have questions and concerns that we’re never answered by him and he’s blocked my number which is insane. I told him to have his office call but never got a call. He was extremely confrontational and talked to me and my wife like we weren’t worth his time. Extremely disappointed I had to deal with this individual and that our house still has issue that he never fixed even though he said it would be

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 2

Worst Home Buying Experience Ever

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • San Antonio, TX

Do not buy a home from Lennar.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

All employees helped me so much.

  • Evelyn K.
  • Verified HomeBuyer
  • October 18, 2023
  • San Antonio, TX

Lennar was awesome. They worked with me beyond what anyone else would have. They didn't let me give up. They just kept going for me. Would truly recommend them to family and friends.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ken who did the warranty walk through with me was great.

  • Grant P.
  • Verified HomeBuyer
  • October 18, 2023
  • San Antonio, TX

Terrible overall experience. The salesman, salesman’s supervisor, concierge, Construction Foreman all were horrible. The lack of follow through and returning calls was unacceptable. The title company returned half of my calls until I closed then stopped returning my calls. Ken, who did the warranty walk through and sign off was great. I’m a seasoned investor and not a first time home buyer which is what they are used to dealing with. They prey on the ignorance of the buyer and don’t put the buyer first.

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1