Lennar Reviews in San Antonio, TX

This is our second home bought from Lenner Homes. We expected much because of our previous experience in home buying with them. This time around, the quality fell quite a bit. The communication and coordination between the Lennar team is so bad it seems like they have not worked together at all. Everything seemed rushed including the quality of the home and the process itself. As an example, on the first home we were interested in, we filled in all requirements and was half hour away from providing the earnest money with all paper works "all good" according to Lennar finance. Five minutes later, we got a text that the home was sold! How can we lose a home we committed to and was in the works in providing the earnest money?? On the last home we eventually bought, we were informed of closing literally 6 hours before we had to sign the papers. This after asking the team a few hours earlier when our closing was, and they indicated it's not set yet since everything is still being processed! The home itself, was poorly designed. As an example, there is no hook up for water softener in an area where they themselves recommend having one. I asked why there is no hook up lines when they recommended it, and the answer is they did not plan for it in any of the homes. The only reason we bought the home is because it was priced lower since the community is still being developed. The overall experience was at best 2 out of 5. Lennar is not the same as it was. ... More

Buying a house in this market is tough. We were thrilled to get the house and at the price we did. However, the loan process was pulling teeth to get anyone to respond. I sat at closing for 5 hours because they messed up paperwork and were not prepared. Our house is beautiful but they definitely cut corners on thing. We have random cement piles they tried covering up in the backyard, cabinet doors were put on the wrong direction. Cabinet under the kitchen sink completely fell off. The home was not cleaned as stated prior to move in and there is paint marks on our carpet. Overall we are happy to have a home but definitely will not buy Lennar again. ... More

Picking the house and putting the down payment was easy and getting financing wasn't hard for me. Then I was met with an extreme escrow office that accused me of being an investor because I have multiple houses. So, I canceled contract, I thought about it for a day and the house was a good deal, so I went back and did everything all over again, just to be told no by the same escrow officer. I got another lender and closed within 30 days without issue. I took me almost 3 months to buy this house all because the assumption of me being something I am not.

Honestly it was one of the most horrible experiences ever done. The buying process was very unprofessional since they keep on changing the closing day and while me and my family already left the place we used to live at. I’m a disabled Veteran so I thought I will be a little easier for me to move into my new house but this was just a nightmare. The house was not even clean, some things were damaged and the response from the inspector is just not working for me so I ended up doing the cleaning and fixing with my wife for over two weeks. I wouldn’t recommend Lennar to any of my fellow Veterans at all. ... More

Have couple of issues, lennar want me to do a zoom call. Should send a guy to address issues which are minor instead of having to make time for this.

I just want people to make sure they do the inspection correctly and not to sign until everything is fix. Especially the floor.

nothing come with the house

It has been issues and issues over and over again since 2 months ago. 1 month before closing…

Our home closing was pushed three times, home hadn't passed final city inspection yet when we moved in, sod work, when we finally got sod, is shoddy at best. The whole experience was terrible, and I wouldn't do it again or recommend it.

There's a lock of pride in the quality of the workmanship. Very dirty home upon closing. Random nails sticking out of home and poor masonry job. I inherited projects in this new home to fix up what wasn't done. Garage has holes cut into sheetrock for the garage door. Just looks tacky. Floorplan is amazing, yard was fully sodded and beautiful. Customer service rep did an amazing job getting our punch sheet done in our walkthrough! I'd defiantly work with her again, she was on our side in this process!!

This was my 2nd home purchase and it was definitely way worse then my 1st. My main issue was the sales representative from lennar. With how poor the service was it was like they didn't want me to buy a house.

Closing slipped 3 months from original closing date.

Multiple problems with the portal and dealing with the mortgage team was a nightmare. To date have not been to LF our mortgage was approved. Kudos to Christopher Buentello who kept us informed as to the progress on the home and assisted us with communicating with mortgage team when they did not respond.

Don’t hold there trades to high quality standards of craftsmanship. My backyard is so lumpy & ungraded my I almost sprang my ankle when chasing my kid around the yard.

I took the time to write a long review and due to a not so nice review it was not published. So this is my second attempt will see how it goes. Im not impressed with the quality of work on my home. They used cheap products. I will add all buyers should be told they only give you 20 feet of grass in the back yard. Very disappointed in Lennar.

Honestly for a new home it wasn’t the worst but I definitely had to stay on top of things after moving in. They missed a bunch of stuff. The contractors they use are garbage. When putting in tickets to get things fixed that they messed up on or didn’t do it’s like pulling teeth.. had to put multiple tickets to get things done. Horrible customer service. Even the guy who is suppose to take care of things talked to me like I didn’t know anything and I had to put in another ticket just to get him to fix it.. they ruined my lawn and only half fixed it and told me they weren’t going to fix it after it was there fault to begin with.. told me to water it more when the grass was already dead.. in stage 3 water restrictions and gave me a 900$ bill cause they wouldn’t just fix the problem. I’m still pretty pist about it.. ... More

We had a great time finding a home that was almost completed with Damon. After that we talked with a few good finance people to get the loan paperwork done and approved. Our home buyer conciere we only had one conversation with him and couldnt get ahold of him for anything really. We did have a few issues with the home and it took many tries to get things fixed for us and some things i just had to take care of myself because i was tired of trying to keep up with the constant follow up on warranty things.

It was not clear who address your issues to because I was constantly told that’s not my department. I didn’t have a pleasant experience with financial group with Lennar. It’s an unwanted experience for me and I am glad it’s behind me.

I encountered many issues during my entire home buying process. The only highlight was my original representative when I first visited the new subdivision. Most of my issues stemmed directly from my mortgage loan officer not responding to my messages, and even giving my wife and I the wrong loan number. I’m in a fortunate position where most of my coworkers are in the process of buying homes and am able to steer them away from Lennar.

Multiple delays with construction, appliances and closing. No communication with home buyer. Sales, construction, loan officers & closing don't communicate with each other. Don't respond to phone calls, texts or emails.

Home was not ready even after closing used cheap tiny doors for interior put ugly marble that had major flaws in for kitchen for everyone to see air conditioning sucks can’t keep up so constantly on with little to no air flow .concrete is unlevel no window screens how cheap skate is that total bs no medicine cabinets or refrigerator also was lied to was told heating was not gas I told them I didn’t want gas heat or I didn’t want it didn’t find out tell closing that it was bs leaving me stuck with it

If buyin the home traditionally the company is good. However, we bought our home from out of state. The title company is horrible and does not do their job until it’s either very close or past due. I would rate them 0 out 5. Nothing got done with them unless I drove 1200 miles and walked into their office. The people who sell the home are great but once the home is purchased they aren’t very interested in helping with questions. The financial team is great. They will ask for everything in a timely manner and always do their best to answer the questions or point you in the right direction. The maintenance team for warranty is overall not the best. For our property the main maintenance guy does try but is overwhelmed with lack of communication from Lennar. Every time someone comes out to fix things in the home they come at very odd hours and never seem to know why they are there or have attitudes of how they have to fix the home. We were encouraged to close on the home earlier than expected, by the title and final inspection. Make sure you take pictures of everything and make sure it all gets into the report. They will tell you that don’t worry about it, it’s small we can fix that very fast and indeed won’t fix it. Our home has a lot of minor cosmetics but it’s been a hassle to get them fixed once the home was purchased because we trusted Lennar but don’t make that mistake. If I would of bought the house from inside the state I’m sure they would be a better company. ... More

Love the layout of the house, communication between site manager and Mortgage was horrible experience. The model home and your home should be exactly the same. Everything that is included is not included. The Wi-Fi throughout the house was never installed and was told it was not available anymore but on the website it’s included also in the model homes signs inside the house it says it’s included. Five months into the house we are still having major problems.

Shoddy craftsmanship all over. Trying to get the house is built and sold for the bottom line and not really caring about the finished product.

Overall Homebuying experience with Lennar has been a "nightmare". First they would not put in the right outside light like "every other house" on my street has, they told me there was a blue print change but if you go through the neighborhood you will see that my house and only 1 other has NO outside light like all the other houses. Then the gas leak that I had to find and had to have the gas company come out to fix. Then the water is running and the water company is charging me an arm in leg because the metor was broke. Now the sprinkler system is leaking and Lennar keeps sending out workers that DONT speak english to fix but its still an ongoing problem.............the list just keeps going. Oh and I am disabled so go figure!!!!!!! ... More