Lennar Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Lennar.
Read all 1160 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in San Antonio Area
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Customer Reviews
Recent Purchase Experience
- Jeremy M.
- Verified HomeBuyer
- November 15, 2023
- Saint Hedwig, TX
Decent house for the price you pay for one. The finance part of buy a house with Lennar was easy and quick. For the house itself there a few things I would change. There's an insane amount of electrical outlets. far more than what's needed. There only one water spicket on the outside of the house. So, a hose that goes around the entire house is needed. Only half of the lawn received grass. And the builders left excess build material in the garage and never returned to get it. Other than that, everything else was pretty good.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
House Finishes
- Anonymous
- Verified HomeBuyer
- November 15, 2023
- Seguin, TX
The finishes in the house could use some improvement. Don't ever give a Lennar subcontractor a caulk gun. they suck at this. Painting is another thing they need more practice at, after move in, i was finding so many areas where they did not use any quality control with painting and caulking.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Great Customer Service
- Brad G.
- Verified HomeBuyer
- November 14, 2023
- San Antonio, TX
My experience with purchasing a Lennar Silo Home in San Antonio was a great experience. Nick and Chris were very responsive to all my requests and inquiries. They responded above and beyond their normal duties. Also Lennar Mortgage made my transaction very easy.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Needs work
- Scot B.
- Verified HomeBuyer
- November 14, 2023
- Converse, TX
I felt there were a few shining stars in my experience, but there were communication issues with finance. There was poor craftsmanship on many issues. The repairs I requested on final inspection were not all completed, and when I tried to use my warranty to fix them, Lennar never contacted me to schedule repairs. I’m not sorry I bought the house, but I am sorry the company has such lack of integrity and pride in the job they do. When you make a promise to a customer, you should keep your word.
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 1
Salesperson Damon was arrogant and unprofessional
- David V.
- Verified HomeBuyer
- November 14, 2023
- Bulverde, TX
The whole buying is experience was good until Damon the salesperson got involved and was arrogant and unprofessional. Soured the whole good experience.
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 2
Had a great experience and we love our home!
- Hannah C.
- Verified HomeBuyer
- November 14, 2023
- Saint Hedwig, TX
Had a great experience and we love our home!! Lennar made it very easy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Knocked down my fence
- Gabriela S.
- Verified HomeBuyer
- November 09, 2023
- San Antonio, TX
They didn’t even asked me for permission is my property now so why do that? .. I didn’t know until I noticed it was not there. Didn’t feel safe having it like that. And after they put it back wasnt the way it was.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Bad experience with lennar title.
- Sevanth B.
- Verified HomeBuyer
- November 09, 2023
- San Antonio, TX
Bad experience with lennar title.
Total Score 1
Quality 3
Trustworthiness 3
Responsiveness 1
Steamlined process
- Cristian R.
- Verified HomeBuyer
- November 08, 2023
- San Antonio, TX
The home buying process was pretty straight forward and any issues I had were treated quickly. Things were missed initially but are being worked on.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Sweet and Sour
- Anonymous
- Verified HomeBuyer
- November 08, 2023
- Converse, TX
Lack of communication and empathy from Sales team (Joe in particular), with Concierge and also with Mortgage and title. Building Team (Jose). Grateful for Mickey (Mortgage) - He went above and beyond to regain my trust and satisfaction after disappointment with Joe (Saleperson) and mortgage officer. Building Team (Jose) is excellent and extremely responsive. Closing was done remote, no excitement from Lennar Team when pick up house key at the end. No one has offer for us to take pictures, had to ask if it was ok. No engagement with new homeowner, it was very transactional.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 5
Not my dream home
- Jazmin T.
- Verified HomeBuyer
- November 07, 2023
- Seguin, TX
When I came to Lennar I was looking for the home of my dreams a second home and I got stuck in a home that according to the Lennar seller was just an option and he force me to start the application and during the process he was going to help me to get in to the home I was looking, of course that never happened the guy really didn’t care . Due to my circumstances I accept to keep the home ,during home inspection I realize the cheap material that was used for the construction I’m afraid about a bad wind or rain I don’t think it will resist a storm . The warranty is only valid for a short ...
Total Score 1
Quality 1
Trustworthiness 3
Responsiveness 4
HORRIBLE EXPERIENCE
- Veronica L.
- Verified HomeBuyer
- November 07, 2023
- Seguin, TX
If I could give MORE then ZERO stars to Lennar it would not be enough. Working with Lennar Homes was absolutely HORRIBLE from the very start. I will NEVER EVER recommend. Workmanship is horrible for the price we paid. Lennar took away the so called wonderful home buying experience which we will never get. Thanks Lennar for DESTROYING our dream, be proud of yourself.
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 2
Like the home. Some issues will be a problem in the future. Handicap son who lives in the home will need help changing the A/C filter in the attic.
- James K.
- Verified HomeBuyer
- November 07, 2023
- Seguin, TX
see the above comments. Please refrain from sending review questionaires.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 2
Great value and great interest rate
- Jonathan T.
- Verified HomeBuyer
- November 07, 2023
- Seguin, TX
After searching for weeks for a new home, we found this diamond in the rough. Everything we wanted with an amazing floor plan we had never seen before, and loved. From purchase to closing took 3 weeks. The mortgage process with Lennar mortgage was a bit painful, but we kept the light at the end of the tunnel and made it through. We are thrilled with our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
satisfying
- Anthony M.
- Verified HomeBuyer
- November 04, 2023
- San Antonio, TX
Very good house and comfy.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Wish I'd Waited
- Anonymous
- Verified HomeBuyer
- November 04, 2023
- Saint Hedwig, TX
Good incentives, but the quality of the home is not great. You get what you pay for.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Great customer service and loan officers.
- Toney M.
- Verified HomeBuyer
- November 02, 2023
- Seguin, TX
It took us awhile gathering information for them to process the application and using my VA in closing . Very pleased with the results and our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The experience was Fast and easy
- Baldemar R.
- Verified HomeBuyer
- November 02, 2023
- San Antonio, TX
The home buying process was a lot easier than expected
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Doesn't really stand behind
- Steven B.
- Verified HomeBuyer
- November 02, 2023
- San Antonio, TX
So my home did not come with a garage door opener, so I had one professionally installed so now I am told since 'Lennar' did not install it my garage door is no longer under warranty. FYI, before I moved in it has a 'catch' about halfway up they said they fixed, but they did not...and now well my door is no longer under warranty so I guess it is my problem now
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Buying and Closing Walk Thru
- Eduardo M.
- Verified HomeBuyer
- November 01, 2023
- Bulverde, TX
Debbie made our home buying experience very easy and pleasurable. Brett was very thorough during our closing walk thru and made sure all our concerns were taken care of in a timely manner. Debbie and Brett are both Great assets to the Lennar brand. Very SATISFIED!!…
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mediocre
- Gloria K.
- Verified HomeBuyer
- November 01, 2023
- San Antonio, TX
I can’t describe my experience. It was so bad that I have no words to describe it.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Rush job
- Lenise C.
- Verified HomeBuyer
- November 01, 2023
- San Antonio, TX
Lennar rushed me into a home that wasn’t ready to be moved into. Everyday I see more and more things that should’ve been completed before I moved in. luckily I still have a year left to get things corrected, but it should’ve been ready to go before I closed. I’ll know not to purchase with Lennar again in the future
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 3
Fast but limited
- Bjorn R.
- Verified HomeBuyer
- November 01, 2023
- San Antonio, TX
If you go everything lennar (mortgage,title,etc) its fast since you are only dealing with one company. But, that limits your options. Main issue, they don’t install the sod/grass until you buy the house. So end up doing the work on maintaining the initial install. watering twice daily for 2 weeks and if you miss it then you have terrible lawn. Its a learning curve for first time homeowners without lawn care experience. Specially if you haven’t move in yet, They install sod without telling you so you miss the watering days and end up with dead sod
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 2
not happy at all. things didn't get done and communication is real bad.
- Walter D.
- Verified HomeBuyer
- October 28, 2023
- Seguin, TX
make sure you are totally happy with all repairs before closing on house. very poor communication between builder and buyer. I will not buy another Lennar home.
Lennar responded:
Good morning Walter,
Thank you for taking the time to post this review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Horrible experience!!!!
- Victor J.
- Verified HomeBuyer
- October 18, 2023
- Converse, TX
My overall home buying experience was stressful and almost traumatic. By far the worst purchasing experience I've ever dealt with. There was an extreme lack of communication with everyone involved. My closing date was moved up without my knowledge only to satisfy the managers' quota for the month. I felt more like a number on a sales performance board than an actual customer making one of the most important purchasing decisions of my life. My interest rate was changed from what was discussed so I had to follow up multiple times to have it changed back. The house repairs were not fixed from ...
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
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