Lennar Reviews in San Antonio, TX

This being my first home buying experience I can say Lennar didn’t make it easygoing like promised. They are quick to contact me when they need money, but slow to get back to me about my questions. Slow or never at all. I will never buy from Lennar again. Nobody was ever on the same page and we were being lied to about things. Plus, we’ve been in the house for two months and already having problems. I wouldn’t even recommend Lennar to my worst enemy.

Always use a private home inspector as they can find any little thing needs fixing .

I regret buying from Lennar, worst customer experience of my life

Closed 6/22, it’s 8/8 and the construction trash can is still on my back porch. Learned a week after moving in that more than half the houses on my street are investor owned rentals. Worst mistake I’ve made in my life trusting Lennar.

Love the area clean and open and quiet

Dishwasher was leaking and Lennar couldn’t help because it was an appliance. Had to go through GE and their insurance company, very annoying situation when I have a brand new home.

From day one it was a bait and switch with everything I was told and shown. The company has horrible communication with the buyer and buyers agent. The craftsmanship of the home is horrendous. My walk through brought to life all kinds of issues, some of which I was told were fixed and weren't! I've been in the home about a month and a half and already had Plumbing issues, HVAC issues, Lighting falling out the ceiling, floors are starting to get huge dips in them, the landscaping they did is a joke, garage door fell off track, 1 whole panel of the fence not attached to post. I Just recieved my 1st water bill that was $700 due to a leak they were informed of before I ever closed on the home. I was told the leak was fixed and it was not! ... More

I honestly wish that I was giving a better review, but I haven’t had the most pleasant Closing on my home. The closing process went pretty smoothly but I’ve been running into issue after issue after moving into this house. It does on some things, and things were overlooked on inspection, which does not make me the most comfortable because it makes me question what else was overlooked or rushed. I’ll be honest and say that I’m not sure I would go with this builder again and I don’t know what things can be done to fix the continuous inconveniences I’ve had.

Since we moved in we have been having problems after problems. Everytime I call to place a warranty work order there always seem to be a long wait time no one answer phone calls. I have emergency problems and no one came out to help. I had water line bust and was told it’s not an emergency and the list countinues on and on.

Frist off my Loan officer wea great as for everyone else so disorganized there’s details in the house that we see that we live there now that are not so great tape and flows. Not so great they laid the grass they didn’t put topsoil. You could see underneath my concrete pad for my condenser AC unit outside now I have to put top soil my paint is peeling on my siding. It is so many things that should’ve been done a lot better and they didn’t do good job on

As a first time homebuyer I was excited for the process and now I’m upset and disappointed with the whole thing and wish I didn’t buy the house now since moving in the home I have had 5 issues, and the biggest problem was a leak leak and garbage disposal leaking watering all under the sink and let not talk about the voucher they provide that you can’t even use,, The dishonesty and the communication here sucks

Great services, keep up the great work

Customer service was fantastic from everyone except the construction landscaping person ( Eric). He said he had corrected everything pointed out during the walk through but then when we would go check it wasn't. He is the only person who we were very disappointed with. He did that more than once. He said it was done and it wasn't.

Once you pay, they no longer prioritize your concerns.

We had a great experience from the very beginning of this process, to the end now where we have any warranty issues. Lavida was very professional and quick to help us find something, Trisha, Mel, and Toni were so kind and responsive when it came to our mortgage. On the back end, Jordan and Lorena have been truly outstanding with getting our warranty issues fixed.

Customer service was excellent

I was really excited to buy my first ever home but after the experience I’ve had with LENNAR I would have chosen differently. The experience I had with the mortgage team started off very rough and I experienced very poor communication and errors with the loan officer. I wanted to get a new home expecting that I would not have many issues however since moving in, that’s all I’ve had. Not to mention the cleanliness of the home upon move in was just unacceptable. I have spent days on my hands and knees scrubbing floors clean and covering many holes where caulking was missing to avoid pests. I would not buy LENNAR again nor would I recommend them. The positive thing about LENNAR is that they take the warranty claims seriously and they reach out pretty quickly to get things resolved. Since moving in 1.5 months ago I have had to submit 7 warranty items already. ... More

Sales person was great and responsive. Quality of work was poor, responsiveness from construction team was poor. After closing for over 6 weeks we have not had sod on our yard. We financed through Lennar and they later sold the loan to a different company. Shortly after the loan was sold, my wife and I both experienced identity theft, where we both had letters stating that credit cards were applied for by us that we were not aware of. We are very careful with not sharing private information and have not applied for credit cards in over 5 years. Some credit cards were approved and had thousands of dollars charged to the cards that we did not open. ... More

The builders of our home didn’t really take pride in their work. Door latches do not engage properly, outside siding nails created problems both for cable installation, and with water heater pipes. Lennar is short staffed so getting issues fixed or repaired before closing was problematic

After I moved in took long for grass to be put on the yard and had to many issues on the walls you could see screws and pilling house started shifting just stuff that should not happen on a new home that cost and paid a lot of money

My wife and me are entering our 2nd month of ownership and I can only give 3 stars for overall satisfaction. I feel the title I've given this post is correct. First, Lennar's advertising for their homes is very misleading. The Web Site claims you get everything you need at move-in You Do Not. Not to give anything away but I paid over $270 thousand for our home and It Did Not even come with towel racks in the bathrooms nor did it come with lighting over the vanities. You would think for that price these small amenities would be standard. They are not. This alone should give you ,the potential buyer, what you are in for with a Lennar home. This home is my 8th home I've purchased in my life, in every case the home I bought had a refrigerator and microwave, this Lennar home Did Not. Profit over Quality should be the Lennar motto. Buyer beware not all that glitters is gold. ... More

Bought a few homes before and have never experience such poor workmanship and quality of products used. No quality control such sloppiness in painting and concrete work. No one wants to take accountability for the poor workmanship. I needs some items fixed but do not trust that the issues would look or be fixed any better than they do now.

One of the worst experiences of my 63 years.

I was interested in checking out a home and that same day I had a appointment with Chris the housing consultant and he showed me what was available and we found our forever home and used my VA loan which was easier than I thought and we were able to move in just over a month later with no issues and the good thing about Lennar is everything is streamlined and in house for the most part so no issues and they respond back quick when you have questions. A 10/10, I would def use them again and was so affordable compared to other builders!

The landscaping company they use will damage your property and not notify you, if the grass you receive is dead, expect no hear back from the property manager. The pool is hardly ever cleaned so you'll have to do that on your own especially if others have a big party the night before and leave glass, vomit, trash and rocks thrown everywhere, even in the water.