
Lennar Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Lennar.
Read all 968 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in San Antonio Area
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Customer Reviews
Would not buy from Lenar again.
- Joshua W.
- Verified HomeBuyer
- September 21, 2021
- New Braunfels, TX
Constantly moved closing date. When we started closing we were told we must close on the 19th. They kept moving us back to a date of the 31st. We resent multiple documents. Some 3-4 times. Unable to get a hold of maintenance team for repairs.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Lennar property management
- Anonymous
- Verified HomeBuyer
- April 21, 2020
- San Antonio, TX
I am very upset with how the property management has been handling our case. I felt very rushed during the walk through but they reassured that everything would get taken care of. I have now lived in the house for 4 months and there has not been an attempt to resolve any of the issues with the house. My doorbell doesn’t even ring. Lennar is not a cheap home builder and I paid a good price for a new house and wish someone would make me a happy home owner.
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 1
Do NOT close until ALL current issues are resolved.
- Anonymous
- Verified HomeBuyer
- June 19, 2025
- Converse, TX
- The initial purchasing process was a smooth one. - Several smaller issues that were discovered during the walk through & reported were not resolved as promised. Meanwhile, the Lennar team were persistent about ‘closing’ so we did it as soon as possible. The outstanding issues were never addressed. - It’s not necessarily the issues that wasn’t completed, but the promise that wasn’t kept creates a negative impression.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Lack of communication and misleading information
- Tian T.
- Verified HomeBuyer
- June 12, 2025
- New Braunfels, TX
During the 2 video tours the different functions didn't talk through what the process should be, and they didn't know who should go first or who had done what and whatsoever; the construction gabbage was there on the site for 2 weeks without people cleaning up; the landscape team that works with Lennar didn't check whether all sprinkles work properly; and I don't know why landlord needs to turn on gas within 3 days of closing since nobody needs to take a shower or cook during rental house showing, that led me to a $150 gas bill with no usage of gas at all.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Lennar
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Seguin, TX
If you are okay with sinks being installed crooked, being lied to about what materials the home is made of and poor workmanship amd minimal insulation....continue the process. Bottom line...if you are looking for a cheap home you will get what you pay form they are responsive during the warranty period but no guarantees anything will get fixed. Honest review. I do like the communtiy I live in. The people make it worth it.
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 3
Issues
- Randy L.
- Verified HomeBuyer
- March 19, 2025
- San Antonio, TX
I have an unfinished curb in front of my house 4-5 inch drop could lead to a serious injury exciting our vehicles from street, has not yet but come close , nothing been done
Total Score 3
Quality 1
Trustworthiness 3
Value 4
Responsiveness 1
DAB
- Debra B.
- Verified HomeBuyer
- June 18, 2024
- Bulverde, TX
It was not pleasant. Overall disappointed in the process and trust me, I’ve done this many times. I will say that warranty has been much better than the sales, mortgage and construction.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Disappointed
- Tracy P.
- Verified HomeBuyer
- March 27, 2024
- New Braunfels, TX
Disappointed in Salesman responses of what we were supposed to get and didn’t. Then he dropped the ball onto a “concierge” who never showed up, supposedly “never leaves his desk”Crappy door locks. Dead sod put down. Broken trim. The fact that I have to put my appliances register myself. The drive in and out of subdivision is nothing but a dirt and debris from construction trucks and very muddy when it rains.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
home
- Anonymous
- Verified HomeBuyer
- August 22, 2023
- San Antonio, TX
Things could have been made and done better in the home plus with landscaping and finance side.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Loan officer was great … as for everything else not so good
- Andrew D.
- Verified HomeBuyer
- July 25, 2023
- San Antonio, TX
Frist off my Loan officer wea great as for everyone else so disorganized there’s details in the house that we see that we live there now that are not so great tape and flows. Not so great they laid the grass they didn’t put topsoil. You could see underneath my concrete pad for my condenser AC unit outside now I have to put top soil my paint is peeling on my siding. It is so many things that should’ve been done a lot better and they didn’t do good job on
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Getting things looked at
- Jaquelinee V.
- Verified HomeBuyer
- May 09, 2023
- San Antonio, TX
The paint peals off. I have a couple doors that really need to be changed and I’ve already submitted a request and had the virtual meeting but nothing. On almost all cabinets the screws were pushed in too deeply that they cracked the wood. Almost all screws. The paint is the most disappointing because I’ll have to repaint EVERYTHING.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Lack of Attention to detail
- Cory R.
- Verified HomeBuyer
- April 18, 2023
- San Antonio, TX
Paying 200k plus for a home, you'd think there would be more attention to detail from the builders. A lot of things I've found could have been addressed prior to me even seeing the location. Beautiful home, but a lot of finishing touches were lacking.
Total Score 3
Quality 3
Trustworthiness 1
Value 4
Responsiveness 1
Lennar - It could have been better.
- Anonymous
- Verified HomeBuyer
- August 16, 2022
- San Antonio, TX
It could have been better.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Disappointed
- Nadine G.
- Verified HomeBuyer
- July 14, 2022
- Seguin, TX
I’ll start by saying I’m frustrated which in turn makes me angry. This is my first experience with buying a new home I’ve owned several home in the past none new. I was excited at the possibilities. I closed on May 27th and moved in on May 31st. I agreed to purchase my home on Jan. 31st, 2022, I was giving numerous closing dates which proved to be challenging for different reasons none of which matter now. The process with purchasing the home through Lennar was relatively pain free, I had good communications with all the entities even when I got to the final closing it was well done. 11PM ...
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 4
Zero follow-up
- Robert A.
- Verified HomeBuyer
- October 08, 2020
- San Antonio, TX
Jaime was great to work with during the buying process. At closing, there were many items that needed correction like painting, wrong windows, landscape issues etc. I was working with Brian, the construction manager for our home. I had to keep reaching out to get him to come check out the issues. He came multiple times to inspect the same things. Weeks would go by without follow-up. Landscape was addressed poorly weeks later. It’s been almost 2 months since our last communication. I still have the wrong windows in my bathroom, among other things. I’d like to give zero stars because of ...
Lennar responded:
Hi Robert, thank you for taking the time to leave a detailed review of your experience. We are sorry to hear about the communication issues you outlined regarding work completion. Please send us a note at corporatecustomercare@lennar.com, with any additional details you can provide and we will follow up with the appropriate team. - Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
My first home
- Kristina S.
- Verified HomeBuyer
- June 25, 2025
- Converse, TX
The material is pretty cheap. I still gave blue tape from my walk through of spots that were never corrected. My neighbor closed a week after me has his grass and trees I was told “sorry” by construction mgr was then told I was scheduled for Tuesday June 24, 2025 to get my grass. That’s STILL has not happened. There’s always trash in our yards from the builders because they leave their trash everywhere blowing around foam plates, water bottles, trash bags, aluminum foil. It’s everywhere.
Total Score 3
Quality 3
Trustworthiness 3
Value 1
Responsiveness 1
No one answers the phone or return phone calls
- Griel B.
- Verified HomeBuyer
- April 02, 2025
- Converse, TX
Hard to get in touch with lennar. No one answers the phone or return phone calls
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Questionable
- Stella N.
- Verified HomeBuyer
- October 16, 2024
- Seguin, TX
The only experience that was good was working with mortgage department, they were great. Sales office was not responsive to concerns after I signed contract. Koral told me after I signed that water was expensive here. I moved in 8/28 and still do not have sod and neighbors who moved in after me, like next door neighbors already have theirs. There are a tremendous number of homes that have sod, they haven’t even brought on new base dirt or leveled my lot. The final walked through the house was filthy, mud in garage, trash (including beer cans in back yard), the concern about under kitchen ...
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Roland
- Roland M.
- Verified HomeBuyer
- September 06, 2024
- San Antonio, TX
This was my 3rd Lennar home purchased. Sales team was great, had 3 walk thru and still incomplete. (Just did the problems myself). The building team needs improvement. My other 2 Lennar homes where fantastic and was treated very well. I have pics from the 3rd party inspector that will shock you. Thanks for listening.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Lennar Homes - Not what you are promised!!!
- Tonya N.
- Verified HomeBuyer
- April 29, 2024
- Bulverde, TX
Our Lennar rep Phil was very helpful and professional. He helped us look at our home when the realtor was unavailable. We were on a time crunch because the home had to be sold before the end of the month (18 days) in order to get the incentives being offered. We loved the home and it already had the amenities we wanted. We had the application signed and uploaded that same day. During the walk-through process, our rep Joe and Construction Manager, Taylor made all kinds of promises. "make sure to blue tape everything", "we will have everything fixed before closing". We are still finding ...
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Chewing gum and tape
- Kathryn D.
- Verified HomeBuyer
- March 21, 2023
- Bulverde, TX
New build seems to be put together by chewing gum and tape. The quality of the home is poor. During our first 10 days, our garage door snapped off, our window blind broke and the floors started peeling up. These are just a few issues we faced, however the local team-in particular Brett, has been very responsive to our issues. He has been fantastic and has great communication skills. Lennar needs to value the quality not quantity in their work. They need to stop using labor that does not have the passion toward their craft.
Total Score 3
Quality 1
Trustworthiness 2
Value 1
Responsiveness 4
Lazyness on craftmenship around whole house
- Dalton F.
- Verified HomeBuyer
- November 29, 2022
- San Antonio, TX
If you want Lennar to go the extra mile just know they won’t. They will find the easy cheap way to put a house up. They used scraps for siding. Wall outlets are not symmetrical/ set properly light switches will be placed on random wall behind doors “that’s just how the electrical was ran”. Plaster/ paint looks rough all around the house. During walking through with construction manager we were instructed to place blue tape on issues that needed to be fixed. and during final walk we had to point out random spots that weren’t fixed. The spots we retapped and still moved in to multiple ...
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Lennar - Workmanship is B -The garage is a D.
- James J.
- Verified HomeBuyer
- July 12, 2022
- New Braunfels, TX
Workmanship is B - The garage is a D. Wasn’t finished.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Typical Corporation
- Eric B.
- Verified HomeBuyer
- January 12, 2022
- San Antonio, TX
Lennar is like any other big corporation once they get your signature they don't care.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Lennar - We've had many warranties since moving in and it seems that the
- Lorena H.
- Verified HomeBuyer
- December 31, 2021
- San Antonio, TX
We've had many warranties since moving in and it seems that the home was rushed for moving date, which most areas marked weren't even done on moving day. Communication was never there since the beginning from start to finish. The obly good thing about the process was the guy who helped from Customer Care team.
Total Score 3
Quality 2
Trustworthiness 2
Value 1
Responsiveness 3
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