Lennar Reviews in San Antonio, TX

Well first off the price was kinda steep, didn’t even get pre- plumbing for a water softener, no garage door opener not even ceiling fans for the owners suite or the living room. Then they just put together a wooden step in the back yard for when you walk out to the backyard, very cheap.

John our sales man was great to work with. The home and yard has had a lot of issues that should have not been over look during construction. The home is cheap in materials used.

During the process of purchasing my first home, it all started off really well. Once it started getting closer to the final close out date, I began having issues with the construction team. The first instance that occurred was me finding a crack pipe in the guest bathroom. Then there was a lot of rescheduling due to them leaving the house dirty and muddy. They also snapped my AT&T Fiber Cable when they were laying dirt for sod and failed to take accountability for it. So many instances that piled up on one another, but at least the finance team made up for the inconvenience of the Construction Team. ... More

Our home closing was pushed three times, home hadn't passed final city inspection yet when we moved in, sod work, when we finally got sod, is shoddy at best. The whole experience was terrible, and I wouldn't do it again or recommend it.

I encountered many issues during my entire home buying process. The only highlight was my original representative when I first visited the new subdivision. Most of my issues stemmed directly from my mortgage loan officer not responding to my messages, and even giving my wife and I the wrong loan number. I’m in a fortunate position where most of my coworkers are in the process of buying homes and am able to steer them away from Lennar.

Buying a house in this market is tough. We were thrilled to get the house and at the price we did. However, the loan process was pulling teeth to get anyone to respond. I sat at closing for 5 hours because they messed up paperwork and were not prepared. Our house is beautiful but they definitely cut corners on thing. We have random cement piles they tried covering up in the backyard, cabinet doors were put on the wrong direction. Cabinet under the kitchen sink completely fell off. The home was not cleaned as stated prior to move in and there is paint marks on our carpet. Overall we are happy to have a home but definitely will not buy Lennar again. ... More

The craftsmanship is poor it took multiple times to correct issues. So frustrating to say the least. It’s a new home, it shouldn’t be so hard to have a livable home. We’re two months in and have had to have repairs done. Insane really.

There was tons of confusion on closing dates and who was helping us with the home buying process. Once we closed and walked in the floors were still dirty and the place had not been cleaned. It wasn’t terrible but it could have been better.

We wish there was more support and clarity from the staff for various milestones. On closing we didn't get to experience anything special about our repeat purchase with Lennar.

Communication is key, we had some and then we didn’t. Although the process of providing paperwork was painful, it got done. As a veteran, there should be more support on the process on getting you tax exemptions submitted. After purchase, I want to commend Travis who has made the post sale awesome. Always ready to help resolve issues that come up. You should do something for him. A raise,or promotion?

This has been awful. I have submitted a complaint to corporate already regarding the experience. We were lied to. Pressured. Lied to some more. Not given proper communication. Pretty positive we have retaliation from the sales and construction managers. No one has contacted us and we will be contacting the Better Business Bureau because of the lack of care.

First of all we are so happy we found this hidden gem in Hill Country. We drive into the community at the recommendation of a realtor from Johnson Ranch. We met Debby at the models. Debby took us out to look at some homes that were being built. We found one with an amazing view out back. Not only did we get the home for a fair price, they paid all closing costs and paid down the interest rate. Although some of the craft mens ship was a little concern, all issues were resolved prior to move in. We could t be happier here. We love all of our new neighbors and our community here. The amenities are great with the pools, gym, basketball and parks. Thank you for making our home our new slice of Heaven! ... More

We bought our Lennar home recently, we did the blue tape walk through yet most of what we taped off was never taken care of. We were told that the paint on our windows would be gone as well and that we would get the extra screens we were missing which didn’t happen until recently paint still there and the screens don’t fit. We have had some issues with the way our laundry closet was set up by the builders we put in a ticket and the plumber who came out flat out said he wouldn’t take care of it even though it was their company that messed it up. We also had some flooring lift up and two kids came in with gorilla glue and “fixed” the flooring… a few issues have been fixed but for the most part it’s been a joke none the less. I’m thankful for our home and the price we paid just dissatisfied with the way Lennar handles things. ... More

We had a great experience with the responsiveness of all the Lennar people we interacted with. We have bought and built many homes over the years and this was the best overall experience with any builder that we have had.

Absolutely horrible buying experience for my first time buying a home. The list could go on but just know I would never recommend a Lennar home to anyone and I will never purchase one again.

Great Job Miguel, Adam, Nick, and the entire team

Process was not what I expected. Got a lot of push back from agents. It’s been 45 days and I still have not gotten the grass installed.

The process was fine except for the closing date being pushed so many times i almost lost hope. But that kind of thing is expected.

Being a first time home buyer, I wasn’t familiar with the process of purchasing a home. The information required was understandable since it’s a large purchase however it was time consuming and extremely detailed. Once that was complete I thought the worst part is over. I was wrong. One week prior to signing my papers I was told it needed to be extended, I understood. The second part, I was told that the home I was purchasing (which was completed except for minor details) was inspected and it was valued at about 13K more that I was paying. I was told I needed to pay that difference. At this point I understood the price was set, as well as my down payment and monthly mortgage. I couldn’t afford to pay this amount. I was then told what can I pay and I stated I couldn’t afford anymore. The agent stated he would contact the area president and would explain why I couldn’t pay the full amount but was able to pay an additional 1K. I was told of this offer was declined, I wouldn’t be moving into my home. I was upset, and was ready to give up. After a couple of days I was informed my offer was accepted and I’d be receiving a final overview of my down payment and the other details involved. Upon reviewing my documents I noticed that they increased my down payment by 6K more. This was the third time my down payment was increased. I was pretty upset. I was explained why, which was something that was previously discussed with an agreement and solution. My overall experience was horrible and I feel somewhere in this process someone messed up and tried to get me to pay for the mistake. Disappointed and wouldn’t recommend. Now I’m moved and it’s been more issues, such as my A/C and electrical issues that apparently are not up to code. I signed my papers latter part of March and moved first week in April and still dealing with electrical issue. ... More

Low quality of products used to sell fast, lack of great customer service, no responsibility to fix items prior to sell forcing customers to close without options

Maintenance people takes care of my building problems and appliances. Thank you and have a great day.

Nice easy to close worth a good look

Overall well built. Parking one's vehicle backwards is important on steep driveways. The Bristol home plan with the stack-able washer and dryer only closet requires more than an 8 ft dryer duct hose, in order for the installer to be able to get out without disconnecting the tube from over stretch. House is cozy with great acoustics. One of the bath tubs had rust stains. Won't come out. In closing, I do appreciate V taking the time and effort in finding me a home quickly!

The paint peals off. I have a couple doors that really need to be changed and I’ve already submitted a request and had the virtual meeting but nothing. On almost all cabinets the screws were pushed in too deeply that they cracked the wood. Almost all screws. The paint is the most disappointing because I’ll have to repaint EVERYTHING.

Home has a lot of issues to fix, starting and not limited to essential things as foundation, flooring and walls. Communication has been overall decent, however follow ups has been completed due to some of the first issues reported are still pending. At this time, after 2 months of bought the house, several items to fix are pending.