Lennar Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Lennar.
Read all 991 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in San Antonio Area
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Customer Reviews
Story of a builder going too fast Lacking quality control
- Anonymous
- Verified HomeBuyer
- December 21, 2021
- Bulverde, TX
Lennar is building too many homes too fast and utterly lacking in quality control. All the homeowners in our neighborhood are having to chase after them for multiple items with the homes. Warranty response can be very uneven. Four months into the home and I’m still waiting for a replacement cabinet doors owed us from prior to close. Paint on floors, dings and walls, crappy paint job in places, their installers put the wrong cabinets in the wrong bathrooms ( one is bigger one is smaller and they had them swapped Impacting use of the toilet in one of them ). Lennar’s‘s move-in ready campaign, ...
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 3
Would not buy from Lenar again.
- Joshua W.
- Verified HomeBuyer
- September 21, 2021
- New Braunfels, TX
Constantly moved closing date. When we started closing we were told we must close on the 19th. They kept moving us back to a date of the 31st. We resent multiple documents. Some 3-4 times. Unable to get a hold of maintenance team for repairs.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
I love my home, but be prepared for issues with Lennar.
- Veronica N.
- Verified HomeBuyer
- November 03, 2020
- San Antonio, TX
The house is great, but after 4 months living in it, I still have unresolved issues. I've gone through 2 construction managers and 1 supervisor, and at this rate, I have no idea the status on anything... quite frustrating.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Zero follow-up
- Robert A.
- Verified HomeBuyer
- October 08, 2020
- San Antonio, TX
Jaime was great to work with during the buying process. At closing, there were many items that needed correction like painting, wrong windows, landscape issues etc. I was working with Brian, the construction manager for our home. I had to keep reaching out to get him to come check out the issues. He came multiple times to inspect the same things. Weeks would go by without follow-up. Landscape was addressed poorly weeks later. It’s been almost 2 months since our last communication. I still have the wrong windows in my bathroom, among other things. I’d like to give zero stars because of ...
Lennar responded:
Hi Robert, thank you for taking the time to leave a detailed review of your experience. We are sorry to hear about the communication issues you outlined regarding work completion. Please send us a note at corporatecustomercare@lennar.com, with any additional details you can provide and we will follow up with the appropriate team. - Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
Yolanda
- Yolanda G.
- Verified HomeBuyer
- January 24, 2026
- Converse, TX
Being attentive to the time frame that you are being assisted with a HOA problem One barely moving in not even 3 months
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst
- Joseph J.
- Verified HomeBuyer
- October 15, 2025
- Converse, TX
Worst first home buyers experience
Total Score 3
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Horrible first home buying experience
- Madison W.
- Verified HomeBuyer
- October 15, 2025
- New Braunfels, TX
You would think paying almost $400,000 for a house it’d come dang near perfect but not the case at all. MULTIPLE major and minor issues, many that were listed off to be fixed before our move in date that were not. Bubbles in the drywall (ceilings and walls), crooked outlets, windows, door knobs, doors not latching, towel bar falling out of drywall, all hot water was running out of the cold side and vice versa, bathtub leak in spare bathroom, chips in the tile. Very poor quality. Not to mention the amount of trash we have blow into our yard daily due to the careless workers not being able to ...
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 2
had to argue to get what was promised
- Stanley K.
- Verified HomeBuyer
- January 16, 2025
- New Braunfels, TX
roof leaks large holes animals can get in attic their fix was spray foam paint is pealing cabinets stink and the over smoke is bad the over is new and puts out so much heat at the vent that you can’t leave anything on the top
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
C
- Anonymous
- Verified HomeBuyer
- September 18, 2024
- Elmendorf, TX
The walls are buildt with only insulated card board and hardi plank.
Total Score 3
Quality 1
Trustworthiness 2
Value 1
Responsiveness 3
I would not buy from Lennar again.
- Katherine H.
- Verified HomeBuyer
- September 11, 2024
- San Antonio, TX
I understand the homes are affordable and you get what you pay for, however I would have gladly paid a bit more to get a complete house. I only got sod in half of my yard, after closing I had to constantly follow up to get the sod installed. The fence has no warranty and it’s already falling apart, there is no faucet in the backyard. I also found the builders fee in the contract sneaky, I noticed the fee but I bet many buyers don’t. Overall I regret buying a Lennar home.
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Terrible craftmanship!
- Shannon W.
- Verified HomeBuyer
- May 14, 2024
- New Braunfels, TX
Lennar is extremely low end. They pinch pennies and do not build any part of the house with quality. There will be glue on the floor, chipped sinks, sheetrock lining hanging out with staples showing, no spicket in the backyard for a hose (who doesnt put water in the front and back?!?!
Total Score 3
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Builders, Devon, and Allen
- Edward S.
- Verified HomeBuyer
- February 20, 2024
- San Antonio, TX
I have had the worst experience ever. My home was not even ready to move into when I moved it. It has still yet to be cleaned. There is still blue tape on on damaged of my house that were never repaired even after multiple phone calls. I WILL NEVER BUY ANOTHER LENNAR HOME. I will do my time living in this house and can’t wait to sell it and move. There is nails sticking out of the all where my kids play. After repeatedly asking even in my blue tape walk for it to be taken care it wasn’t. That is insane! Adam the gentleman that helped me through the financing is great!
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar Definitely Got Over On Me
- Donald G.
- Verified HomeBuyer
- August 22, 2023
- Converse, TX
From the Lennar using unskilled labor for cheap overhead cost to work. To their money grabbing hoa. Lennar has succeeded all expectations of failing to do the simple things by cutting corners, radius, and diameters in the quality of building homes. There is not enough space in this box to write down all the deficiencies.
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Problems after problems
- Juan E.
- Verified HomeBuyer
- August 08, 2023
- San Antonio, TX
Since we moved in we have been having problems after problems. Everytime I call to place a warranty work order there always seem to be a long wait time no one answer phone calls. I have emergency problems and no one came out to help. I had water line bust and was told it’s not an emergency and the list countinues on and on.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Horrible
- Caran M.
- Verified HomeBuyer
- July 18, 2023
- San Antonio, TX
As a first time homebuyer I was excited for the process and now I’m upset and disappointed with the whole thing and wish I didn’t buy the house now since moving in the home I have had 5 issues, and the biggest problem was a leak leak and garbage disposal leaking watering all under the sink and let not talk about the voucher they provide that you can’t even use,, The dishonesty and the communication here sucks
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
No name
- Ramiro A.
- Verified HomeBuyer
- July 11, 2023
- San Antonio, TX
After I moved in took long for grass to be put on the yard and had to many issues on the walls you could see screws and pilling house started shifting just stuff that should not happen on a new home that cost and paid a lot of money
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Not so good
- Cheryl S.
- Verified HomeBuyer
- July 05, 2023
- San Antonio, TX
Bought a few homes before and have never experience such poor workmanship and quality of products used. No quality control such sloppiness in painting and concrete work. No one wants to take accountability for the poor workmanship. I needs some items fixed but do not trust that the issues would look or be fixed any better than they do now.
Total Score 3
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
Homeowner
- Maureen L.
- Verified HomeBuyer
- March 25, 2023
- San Antonio, TX
If there were a no star available for some categories, I would have put zero stars. On paper, an inspection was done but the mistakes missed during the “inspection” indicate nothing short of negligence. After two months, I am still dealing with Lennar mistakes and losing days waiting for workers who either don’t show or don’t complete the job. The lack of communication between Lennar and contractors only adds to the problems. Just today a worker was supposed to show and here I sit. Even contacting Lennar about the no show is getting no response. Lennar needs to address these very ...
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Material used and appliances not a good quality
- Vishal A.
- Verified HomeBuyer
- June 28, 2022
- San Antonio, TX
Excellent response till the date closing is not completed, after its hard to get the response. Not satisfied with the material and appliances.
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Lennar - These are NOT homes!
- Anonymous
- Verified HomeBuyer
- January 23, 2022
- Converse, TX
These are NOT homes!!!!!! They are just houses built by contractors that have no pride in workmanship! Would not recommend this builder.
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Promises, promises
- Lenora E.
- Verified HomeBuyer
- December 28, 2021
- Converse, TX
The building staff will ask you to give a great review because their jobs are on the line. I felt sorry for them. Also, they sell your mortgage as soon as the ink dries on your contract. The new company hasn’t paid taxes or HOA fees. My advice: don’t do it
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
The lack of communication
- Anonymous
- Verified HomeBuyer
- November 02, 2021
- San Antonio, TX
The lack of communication - such as never telling us when you wanted us to pay the energy bill (even though we had been asking you and the energy company). So ins instead, our home lost power. Thankfully we were home and could rectify it immediately, but as a military family, imagine if we weren't? Food isn't cheap these days.
Total Score 3
Quality 2
Trustworthiness 1
Value 2
Responsiveness 2
They treat you based on what you buy!
- Anonymous
- Verified HomeBuyer
- October 20, 2021
- Converse, TX
When we bought, I didn’t hear from my sales person at all. They never cleaned the home before giving the keys. I had to go in and clean before I could move in. They never showed me how to change the filter in the attic. They are not good about fixing things. I finally gave up and are fixing things on my own. And finally, what kind of home builders don’t give you screens for windows??? I had to MAKE them on my own! Look at other builders before buying unless you plans to spend A LOT!
Total Score 3
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Lennar - There was a lot of back and forth between what Lennar should/should
- Melanie R.
- Verified HomeBuyer
- April 08, 2021
- Bulverde, TX
There was a lot of back and forth between what Lennar should/should not be doing for their customer. This led to some animosity at times, however nothing was ever asked of Lennar that should not have been handled without even asking. Overall, for the most part things were completed before I moved in.
Total Score 3
Quality 0
Trustworthiness 0
Value 0
Responsiveness 0
Lennar - My thoughts are still out.
- Timothy E.
- Verified HomeBuyer
- April 08, 2021
- San Antonio, TX
My thoughts are still out. Waiting for closing day. I would like someone from upper management to contact me when done
Total Score 3
Quality 0
Trustworthiness 0
Value 0
Responsiveness 0
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