Lennar Reviews in San Antonio, TX

The overall experience was on par with most mid-range builders. The one strange item and I wasn't told about this until we were getting ready to move in. Was that the window screens were not included. For an entire house of half screens is less than $300. It's very strange for a home that's almost $300,000 to not include the screens.

We got everything done súper faster and with great quality.

Decente house, need extra if you wanted cozy but overall its a good purchase

It was a good experience. The only thing that I must say is that at the end of closing process was a little confusing for the changing dates. The Lennar staff were polite and helpful and the builder's crew were great on our walking through.

We thought we were working with a reputable company but soon realized our sales representative Kristy at new Braunfels was the ONLY GOOD THING about our experience at lennar. Our construction manager Trey couldn’t have been more passive and untrustworthy, he was here bc it gave him a paycheck not because he wanted to deliver a quality home. The sub contractors you guys allow to work on the homes I’m baffled. I do no construction but have already fixed all the cosmetic issues your contractors left behind and Trey refused to have them come back and fix, one example of many the masonry guys left mortar all over our driveway/porch which dried and never got scrapped up so now we have dry mortar all over our driveway (Trey specifically said while we were on our way to closing that the power was guys were coming to get it up not to worry. Well that didn’t happen) . We’ve talked to all the neighbors and everybody has a story on how terrible their experience was with lennar as the builder of their home. The only reason we stayed was because Kristy went above and beyond 8 month pregnant, coming in early to clean up after the terrible cleaners had already supposedly cleaned. Scrapping paint off the floors herself. If it wasnt for Kristy fighting for us and trying to correct lennar mistakes the best she could we would’ve walked away no matter the fact that our started home had already sold and we wouldve been homes less for the time being. ... More

Too many negative things to list them all. Constant delays and lies. Quality is so bad I would never buy a Lennar home again.

Once we moved in it was warranty claims after warranty claims that take months to get repair and yet it still hasn’t been done.

Love my home and the quality is fantastic, I had one issue with a light and they came out and fixes it the same week, I can't say enough about how much I love my home.

This was my 2nd home purchase and it was definitely way worse then my 1st. My main issue was the sales representative from lennar. With how poor the service was it was like they didn't want me to buy a house.

We bought our home during Thanksgiving week, and we couldn’t be happier we were able to get the Christmas tree up quickly for a wonderful Christmas in our new home. Our overall experience was great, especially with every answer that we had. Mission del lago is a good neighborhood and neighbors are very welcoming. We’re happy we chose Lennar.

The process wasn’t as rigorous as you’d expect.. Mirna took great care of me Thank you

Overall the experience was terrible. Our Lennar salesman never answered her phone. Always rude when we finally got ahold of her she had no idea what was going on. House looks like it was built by a toddler. No attention to details, paint everywhere on outlet covers, my brand new carpet, windows all have paint on them. House was suppose to be cleaned before closing that was never done. Nobody answers the phone to get anything taken care of.

Lennar uses unskilled contractors and cheap materials, contractors and subcontractors don’t know what they’re doing and have this “I don’t care” attitude. Getting anything done or fixed or repaired is extremely difficult and have to resort to escalating to Lennar Head Office. Construction managers and customer service reps all make big promise, trying to get you to close sooner. As soon as you Close on your house, game over, Lennar won’t touch or repair anything. Lennar needs to learn to treat their customers with respect. It’s very difficult dealing with Lennar. I hope that Lennar, some day will learn from their competitors D-R Horton - their home sites are clean and tidy, D-R H uses good materials and their contractors do a better job. Go to any Lennar construction home site and it looks like it was hit by a hurricane. Lennar doesn’t even have security at their new communities, homes are often targeted by thieves who break in and steal from new homes or simply walk into any open homes and steal brand new materials. This has been brought up to Lennar locally and no one does anything about security. All they need to do is , have a security guard or a camera that won’t allow people with pickup trucks to drive into the new community after 8PM or at least take a picture of their license plate. Nobody should be driving into the community and roaming around at night and late at night , might night and past midnight. I guess Lennar upper management don’t care that thieves steal material and appliances from homesites, I’m sure it’s cheaper to hire a guard for 8 hrs at night at $10 per hr but Lennar won’t do it. Lennar used to have cameras with lights on poles in new communities with signs “no trespassing, video surveillance etc””. Lennar has removed all of that. It doesn’t make sense. ... More

Homes are not accessible to people with disabilities as I was initially told. Had no opportunity to have a shower installed instead of the tub. Made the request but was denied.

The only positive experience that we had was with our Lennar realtor, Brandon. That's the only good thing that I have to say about the whole experience.

We couldn’t move in for 30 days after closing because the sod wasn’t installed and we have dogs. Both yards were a giant mud pit, and the lack of sod almost caused the house not to close. Then when we needed to access the plumbing clean out, they had buried it in the dirt and sod and came in with a backhoe and ripped it all out. It has yet to be replaced. The house has flooded 3 times now when using the washing machine, dishwasher doesn’t work due to incorrect wiring. There’s a huge gap in between the floor and backdoor where cold air blows in constantly. Numerous other issues and we have only been in this brand new house for 2 weeks. After talking to neighbors, we are coming to expect many other issues to arrive in the near future. Disappointing to say the least. ... More

I had a pretty good experience. I understood delays and all. I did turn down my first home choice because of workmanship. I am pleased with my second choice. Disappointed the designed changed a little. I've had a couple of service calls for minor fixes. All were done in a timely manner. Overall very pleased with my home, sales consultant, loan officer, lennar representatives all together. I would purchase again. Thank you.

Bought my first home with Lennar. Every think went very smoothly and I would highly recommend getting your own inspection done on the home. There were a lot of problems with the roof. The house was everything we asked for and it cost me almost no money for closing costs. Only thing is they forgot to do a final inspection. I was notified once I moved in that they will need to enter my home and take pictures to do the final inspection. We were unable to schedule a date due to me being out side the state at the time so no final inspection for me ?!?!. Also mail boxes take a while get put in we were the first house on the block and we will be mailbox free for 3 months. ... More

Read everything that is given to you. Ask plenty of questions before you decide to buy. The walk in initial experience was awesome. The realtor was amazing. However, the most stressful time was the closing. The process was very confusing, stressful and extremely hard to get answers when you need them.

They were really helpful in person but communication online was rough and the house workmanship had a lot of issues

My home was delivered to me 5/almost 6 months late based on the initial expected completion date. Original completion date was mid May and the home actually was completed at the end of October. This has caused several issues for myself, I had to bring in my own cleaning services because paint marks were left on the floors and cabinets throughout the house. When completion dates would get changed no one would notify me and when I would ask why it is getting delayed, I wouldn't get answers for days at a time.

If you want Lennar to go the extra mile just know they won’t. They will find the easy cheap way to put a house up. They used scraps for siding. Wall outlets are not symmetrical/ set properly light switches will be placed on random wall behind doors “that’s just how the electrical was ran”. Plaster/ paint looks rough all around the house. During walking through with construction manager we were instructed to place blue tape on issues that needed to be fixed. and during final walk we had to point out random spots that weren’t fixed. The spots we retapped and still moved in to multiple spots still have blue tape in rooms that they ignored. ... More

Apply your hard earned money somewhere else. Voss Farms Lennar is built on nothing but shortcuts, the contractors are not overseen. They do what and how they want. I would have though that Lennar would oversee someone building under their name. From start to finish everything was presented in a misleading way. You will not find out till after you close and do not even get me started on the homeowners association, or the solar contractor that you are forced to use.. BEWARE, BEWARE, BEWARE

The entire home buying experience with Lennar definitely exceeded our expectations. The process was very streamlined. Our loan officer always communicated with us very promptly. Lennar homes gave us a lot of bang for our buck. We had previously been interested in a home from another builder, for almost the same price. With Lennar, we got all the bells and whistles that would have cost extra with the other builder. We are very satisfied in our new home! Go Lennar!!!

Multiple delays with construction, appliances and closing. No communication with home buyer. Sales, construction, loan officers & closing don't communicate with each other. Don't respond to phone calls, texts or emails.