Lennar Reviews in San Antonio, TX

Awesome Experience buying a home with Lennar very impressed love the help they give and how friendly and professional everyone is overall it was an experience to remember will be recommending to all my family and friends that have never purchased a home too not be afraid at Lennar they help you every step of the way.

Great experience with lennar and walked us through the process.

Home was not move in ready. Too many workmanship issues. Plaster, concrete and paint stains on garage and back patio. Paint stains on floors. Interior was not clean.

The sevice man they sent was excellent highly recommend Thank you

The process went well until the week we were doing walk through. From that point on, things were not done in a timely manner as promised, we had to move our walk through twice due to no communication about things not being completed. Issues on our 3rd party inspection that we were told would be fixed, were not. We found out after we moved into the property. As we have been in the house we have found issues such as caulking not complete, damaged floor boards, shower head cover not attached, unfinished edges on most finishes in home, and a missing vent cover that caused us to have a leak during a rain storm. most reps have been helpful with warranty requests, but some did not follow up on the time for repair and/or sent a worker who could not communicate with us so we had no idea how to tell them what needed to be done. The process definitely needs some TLC and reworking to increase buyer satisfaction with the process. ... More

Overall, my experience with Lennar has been extremely disappointing. As a homeowner, I trusted that I was purchasing a safe, well-built property. Instead, I am dealing with serious safety hazards, potential structural/plumbing issues, and a lack of accountability from the builder.

It's a nice house for the price and large back yard which we love. The buying was pretty easy for the most part. But it was difficult at times to get answers to some our questions if at all. And the warranty has issues as our yard was damaged in a rain storm due to poor quality work. So the whole warranty thing is quite questionable. But we do like the house itself overall.

The only positive thing I have to say about my experience is Evelyn on the loan side. She was extremely helpful in helping me! She literally did multiple jobs, because others were not. Multiple things went wrong through the whole process. First time buying a home and it’s been nonstop headache. I haven’t even made my first mortgage payment and my fence fell and Lennar refuses to fix it. Been w/out waste service and was getting the run around and come to find out, you have to have it set up w/ HOA. Which nobody told me, I learned that from the county office after not having trash service for over a month. Gas got shut off, because I thought it was included w/ the electric, which didn’t have hot water for four days. Lastly, they told me they don’t do blue tape during the walkthrough and there were countless imperfections. Such as imperfections all over the walls, ceilings, mismatched paint, my front door has a piece missing out of it and my master bath mirror was broken and they refused to fix it. I learned from 2 of my friends who bought a Lennar home in 2025 got to do a thorough walkthrough w/ blue tape, but I didn’t and I wish I had. Definitely, would have went w/ any other builder, but Lennar was cheaper. You get what you pay for. ... More

Paulina our sales rep was great! Very informative and honest! Vincent was also great, he was very helpful and friendly!

Overall great experience ran into a few problems like front door getting stuck after a raining day over all living the neighborhood. So peaceful and quiet.

Finance was a nightmare, constantky saying one last thing. Then workmanship is shotty, some things caught before clising that they said they would fix. THEY LIED! DON'T TRUST. NASTY PEOPLE. Can't wait for Karma to pay them a visit.

Why do I need to fix issues with a NEW home?

Do not sign even when they say they'll fix issues without it in writing.

I had a very fast and efficient experience overall with Lennar. I was connected with multiple representatives throughout the process, and I especially want to highlight David in the New Braunfels location he is extremely knowledgeable, responsive, and continues to be helpful even after the purchase by answering any questions I have. Ethan, the construction manager, was also very welcoming and supportive throughout the process. That said, there were a few areas that could definitely be improved. During the approval process, communication felt disconnected. Much of the process was handled online, and documents were often uploaded for signature with little to no explanation just a quick message asking me to sign. For something as important and complex as buying a home, more guidance would have been helpful. Closing was another area that lacked personal interaction. Aside from the notary, there wasn’t really anyone present to walk through the documents, which contained a lot of detailed financial information. It felt like we were expected to fully understand everything on our own, even though this isn’t our area of expertise. Thankfully, my realtor was there and did her best to explain things, but I strongly believe a loan officer should be present and actively involved during closing. On a positive note, the warranty department has been very responsive and quick to address and resolve any issues. Overall, a good experience with some important opportunities for improvement especially in communication and customer support during key moments like approval and closing. ... More

Issues arise, I put tickets in. They get marked completed. Nothing‘s completed. The issues I had at my final walk-through still have not been done even though I’ve also put in more tickets and those have also been marked completed. I do not think there is insulation in parts of my house because the walls are paper thin I can hear people talking outside the vehicles on the road sound like I’m sitting in the road. I have a gas leak that has not been checked, even though I have made them aware. Also when they sent people to clean the house, they left the owners manual in the dishwasher and it burned on the heating element and two months later after scrubbing the dishwasher clean my dishwasher still smells horrific the initial individual that I was in contact with who was supposed to help me with any problems has completely vanished and will not return my messages or phone calls. The only reason I am giving some any stars is because there has been three individuals who have been overly kind but out of two fistfuls that is all. everybody else that I talk to just says oh I understand and nothing gets done and the HOA that I am paying an exuberant amount of money for is doing nothing in this neighborhood. There are cars parked all over the street. People’s yards are full of weeds trash cans are left out all the time and these are all things that should not be happening. ... More

Quality is terrible. Sloppy work. Great staff. Amazing realtors. Terrible builders and contractors

This was an amazing experience! Thank you so much for making me a homeowner.

Everyone at Lennar were very helpful the houses are beautiful

I was excited about having an all-in-one home buying process. The financing side was easy, and the loan officers were helpful and responsive. The only issue I experienced during financing was the third-party verification process they would call and sometimes keep me on hold for hours while confirming information. It wasn’t ideal, but it was manageable. Unfortunately, my experience with the construction team and the overall quality of construction was much less positive. The construction manager repeatedly made excuses for repairs that were not completed on time. The paint work throughout the house was inconsistent and spotty, and during our walkthrough we identified a broken cabinet that needed to be replaced. It was also frustrating that the construction manager was not transparent about the status of repairs. During our final walkthrough, the house was still a mess and many of the repairs from the third-party inspection report had not been completed aside from some paint work. Despite this, he told us the remaining items would be completed by the end of the day and asked us to sign the closing documents before the repairs were finished. When I refused, I was met with more excuses. When I returned for another walkthrough, some of the repairs had been completed, but the construction manager continued to make excuses and even told me the broken cabinet had been replaced when it had not. Instead, it appeared cosmetic fixes such as filler and paint were used to hide the damage rather than properly replacing the cabinet. Now that I am living in the home, I have identified additional items that were either not addressed or were hidden during the initial walkthroughs. This has been very frustrating, as many of these issues should have been resolved prior to closing. It wasn’t until I threatened to pursue legal action that someone finally reached out and ensured the repairs were completed properly. That part of the process was frustrating and disappointing, especially after what started as a smooth buying experience. ... More

My tenant noticed gas leak smell at home and only resulted to finger pointing. Lennar pointing to Appliance Company and the Appliance Company pointing to plumbing and Gas Company. The Gas Company then pointing to the others. When nobody is taking ownership I expect Lennar to bring all of them together and get the issue resolved. My experience has been very painful 2 months into the purchase. Also at the purchase time I was not told that HOA is going to take trash ownership too. I was expecting trash to be another utility that the tenants owns and pays for. It makes no sense for it to be including in HOA. ... More

After closing was a disaster, disappointing, the house was not cleaned. Mud on floor and dirty hand prints seen.. Was not like that before during the walk- through.

It took forever to get my closing amount I needed to bring. My closing date was moved 3 times. I received a phone call at around 8pm on a Saturday night to try to seta closing for Monday. The finishing detail work was at a level that moost companies would fire someone for.

I’ve had a great home buyer experience. The loan officers were great and very helpful in every way. Everything has been great, I’ve only have one issue that has arisen. My ultimate goal is this situation is to be treated fairly with the current issues dealing with, over a period of time. Thank you

After the sale responsiveness is lousy

The paint used for the defects found on the walls or doors did not match. We have not even moved in the house and there is a crack in the living area already.