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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 1093 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

1093 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.3

Value 3.6

Responsiveness 3.3

Lennar in San Antonio Area

View Homes

Customer Reviews

Lennar - Plenty of issues with quality of work that is not 100% overseen

  • Anonymous
  • Verified HomeBuyer
  • August 06, 2019
  • San Antonio, TX

Plenty of issues with quality of work that is not 100% overseen by construction mgr. Continue to have issues. Will not be staying in elm valley long, and next home will not be with lennar

Lennar responded:
Thank you for sharing your comments about your experience. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Decent Price but Updates Needed

  • Beau B.
  • Verified HomeBuyer
  • May 06, 2026
  • Pleasanton, TX

There is a lack of communication between the numerous different people you have to deal with when buying a home. They all have different assignments but it’s like they don’t communicate between each other. Some do but some don’t. You have to abide by there schedule and process when purchasing but then repairs and cleaning weren’t done by the time we closed. Some cleaning still never got done so we had to do that ourselves. The paint they use is so cheap that when you bump into a wall with a cardboard box it chips or scuffs and the whole interior of the house is covered in this paint. It’s ...

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Yolanda

  • Yolanda G.
  • Verified HomeBuyer
  • January 24, 2026
  • Converse, TX

Being attentive to the time frame that you are being assisted with a HOA problem One barely moving in not even 3 months

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst

  • Joseph J.
  • Verified HomeBuyer
  • October 15, 2025
  • Converse, TX

Worst first home buyers experience

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Horrible first home buying experience

  • Madison W.
  • Verified HomeBuyer
  • October 15, 2025
  • New Braunfels, TX

You would think paying almost $400,000 for a house it’d come dang near perfect but not the case at all. MULTIPLE major and minor issues, many that were listed off to be fixed before our move in date that were not. Bubbles in the drywall (ceilings and walls), crooked outlets, windows, door knobs, doors not latching, towel bar falling out of drywall, all hot water was running out of the cold side and vice versa, bathtub leak in spare bathroom, chips in the tile. Very poor quality. Not to mention the amount of trash we have blow into our yard daily due to the careless workers not being able to ...

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 2

had to argue to get what was promised

  • Stanley K.
  • Verified HomeBuyer
  • January 16, 2025
  • New Braunfels, TX

roof leaks large holes animals can get in attic their fix was spray foam paint is pealing cabinets stink and the over smoke is bad the over is new and puts out so much heat at the vent that you can’t leave anything on the top

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

C

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2024
  • Elmendorf, TX

The walls are buildt with only insulated card board and hardi plank.

Total Score 3


Quality 1

Trustworthiness 2

Value 1

Responsiveness 3

I would not buy from Lennar again.

  • Katherine H.
  • Verified HomeBuyer
  • September 11, 2024
  • San Antonio, TX

I understand the homes are affordable and you get what you pay for, however I would have gladly paid a bit more to get a complete house. I only got sod in half of my yard, after closing I had to constantly follow up to get the sod installed. The fence has no warranty and it’s already falling apart, there is no faucet in the backyard. I also found the builders fee in the contract sneaky, I noticed the fee but I bet many buyers don’t. Overall I regret buying a Lennar home.

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Terrible craftmanship!

  • Shannon W.
  • Verified HomeBuyer
  • May 14, 2024
  • New Braunfels, TX

Lennar is extremely low end. They pinch pennies and do not build any part of the house with quality. There will be glue on the floor, chipped sinks, sheetrock lining hanging out with staples showing, no spicket in the backyard for a hose (who doesnt put water in the front and back?!?!

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Builders, Devon, and Allen

  • Edward S.
  • Verified HomeBuyer
  • February 20, 2024
  • San Antonio, TX

I have had the worst experience ever. My home was not even ready to move into when I moved it. It has still yet to be cleaned. There is still blue tape on on damaged of my house that were never repaired even after multiple phone calls. I WILL NEVER BUY ANOTHER LENNAR HOME. I will do my time living in this house and can’t wait to sell it and move. There is nails sticking out of the all where my kids play. After repeatedly asking even in my blue tape walk for it to be taken care it wasn’t. That is insane! Adam the gentleman that helped me through the financing is great!

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar Definitely Got Over On Me

  • Donald G.
  • Verified HomeBuyer
  • August 22, 2023
  • Converse, TX

From the Lennar using unskilled labor for cheap overhead cost to work. To their money grabbing hoa. Lennar has succeeded all expectations of failing to do the simple things by cutting corners, radius, and diameters in the quality of building homes. There is not enough space in this box to write down all the deficiencies.

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Problems after problems

  • Juan E.
  • Verified HomeBuyer
  • August 08, 2023
  • San Antonio, TX

Since we moved in we have been having problems after problems. Everytime I call to place a warranty work order there always seem to be a long wait time no one answer phone calls. I have emergency problems and no one came out to help. I had water line bust and was told it’s not an emergency and the list countinues on and on.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Horrible

  • Caran M.
  • Verified HomeBuyer
  • July 18, 2023
  • San Antonio, TX

As a first time homebuyer I was excited for the process and now I’m upset and disappointed with the whole thing and wish I didn’t buy the house now since moving in the home I have had 5 issues, and the biggest problem was a leak leak and garbage disposal leaking watering all under the sink and let not talk about the voucher they provide that you can’t even use,, The dishonesty and the communication here sucks

Total Score 3


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

No name

  • Ramiro A.
  • Verified HomeBuyer
  • July 11, 2023
  • San Antonio, TX

After I moved in took long for grass to be put on the yard and had to many issues on the walls you could see screws and pilling house started shifting just stuff that should not happen on a new home that cost and paid a lot of money

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Not so good

  • Cheryl S.
  • Verified HomeBuyer
  • July 05, 2023
  • San Antonio, TX

Bought a few homes before and have never experience such poor workmanship and quality of products used. No quality control such sloppiness in painting and concrete work. No one wants to take accountability for the poor workmanship. I needs some items fixed but do not trust that the issues would look or be fixed any better than they do now.

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 2

Homeowner

  • Maureen L.
  • Verified HomeBuyer
  • March 25, 2023
  • San Antonio, TX

If there were a no star available for some categories, I would have put zero stars. On paper, an inspection was done but the mistakes missed during the “inspection” indicate nothing short of negligence. After two months, I am still dealing with Lennar mistakes and losing days waiting for workers who either don’t show or don’t complete the job. The lack of communication between Lennar and contractors only adds to the problems. Just today a worker was supposed to show and here I sit. Even contacting Lennar about the no show is getting no response. Lennar needs to address these very ...

Total Score 3


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Material used and appliances not a good quality

  • Vishal A.
  • Verified HomeBuyer
  • June 28, 2022
  • San Antonio, TX

Excellent response till the date closing is not completed, after its hard to get the response. Not satisfied with the material and appliances.

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Lennar - These are NOT homes!

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2022
  • Converse, TX

These are NOT homes!!!!!! They are just houses built by contractors that have no pride in workmanship! Would not recommend this builder.

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Promises, promises

  • Lenora E.
  • Verified HomeBuyer
  • December 28, 2021
  • Converse, TX

The building staff will ask you to give a great review because their jobs are on the line. I felt sorry for them. Also, they sell your mortgage as soon as the ink dries on your contract. The new company hasn’t paid taxes or HOA fees. My advice: don’t do it

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

The lack of communication

  • Anonymous
  • Verified HomeBuyer
  • November 02, 2021
  • San Antonio, TX

The lack of communication - such as never telling us when you wanted us to pay the energy bill (even though we had been asking you and the energy company). So ins instead, our home lost power. Thankfully we were home and could rectify it immediately, but as a military family, imagine if we weren't? Food isn't cheap these days.

Total Score 3


Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

They treat you based on what you buy!

  • Anonymous
  • Verified HomeBuyer
  • October 20, 2021
  • Converse, TX

When we bought, I didn’t hear from my sales person at all. They never cleaned the home before giving the keys. I had to go in and clean before I could move in. They never showed me how to change the filter in the attic. They are not good about fixing things. I finally gave up and are fixing things on my own. And finally, what kind of home builders don’t give you screens for windows??? I had to MAKE them on my own! Look at other builders before buying unless you plans to spend A LOT!

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Lennar - There was a lot of back and forth between what Lennar should/should

  • Melanie R.
  • Verified HomeBuyer
  • April 08, 2021
  • Bulverde, TX

There was a lot of back and forth between what Lennar should/should not be doing for their customer. This led to some animosity at times, however nothing was ever asked of Lennar that should not have been handled without even asking. Overall, for the most part things were completed before I moved in.

Total Score 3


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

Lennar - My thoughts are still out.

  • Timothy E.
  • Verified HomeBuyer
  • April 08, 2021
  • San Antonio, TX

My thoughts are still out. Waiting for closing day. I would like someone from upper management to contact me when done

Total Score 3


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

Disappointed!!

  • Irene N.
  • Verified HomeBuyer
  • January 20, 2025
  • San Antonio, TX

I purchased my home by the help of a virtual assistant (young eyes) and showed it was spacious, had a nice yard and the price range was good, but little did I know after moving, that this home was not meant for seniors/retirees due to the fact in order to replace the a/c filter you would need to pull down a step ladder, adjust it to secure it’s locked then climb up to the attic in order to replace the a/c filter. It’s just a matter of time before an accident occurs. There are drafts from the doors and windows, you can see the caulk is cracking by the walls of the kitchen counter. if I had ...

Lennar responded:
Thank you for bringing this to our attention. We're sorry to hear that you're disappointed with your new home due to not being able to see the layout in person. Please don't hesitate to reach out to your local customer care team If you have any warrantable items or questions, by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Value 4

Responsiveness 5

Bad sales, good post sale

  • Cory D.
  • Verified HomeBuyer
  • October 16, 2024
  • Seguin, TX

This is the 3rd Lennar home we have purchased. The first two homes were well built, the purchase process was easy and the limited warranty work was done well. This time the process was much more stressful. First, we were not allowed to use our Realtor due to some rule that we had used a different one with Lennar in the past. This made the process much more difficult for us. Second strike was the inability of our sales person to respond to us. Once we signed the contract, we were dead to her. After the sale, the person who was supposed to be a liason would never answer calls and always ...

Lennar responded:
Thank you for sharing your feedback, Cory. We appreciate your continued trust in Lennar, having purchased three homes from us. We're glad to hear that your first two experiences were positive. However, we are truly sorry to hear about the difficulties you faced with your recent purchase at Navarro ...

Total Score 2


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4