Lennar Reviews in San Antonio, TX

Bought my first home with Lennar. Every think went very smoothly and I would highly recommend getting your own inspection done on the home. There were a lot of problems with the roof. The house was everything we asked for and it cost me almost no money for closing costs. Only thing is they forgot to do a final inspection. I was notified once I moved in that they will need to enter my home and take pictures to do the final inspection. We were unable to schedule a date due to me being out side the state at the time so no final inspection for me ?!?!. Also mail boxes take a while get put in we were the first house on the block and we will be mailbox free for 3 months. ... More

Read everything that is given to you. Ask plenty of questions before you decide to buy. The walk in initial experience was awesome. The realtor was amazing. However, the most stressful time was the closing. The process was very confusing, stressful and extremely hard to get answers when you need them.

They were really helpful in person but communication online was rough and the house workmanship had a lot of issues

My home was delivered to me 5/almost 6 months late based on the initial expected completion date. Original completion date was mid May and the home actually was completed at the end of October. This has caused several issues for myself, I had to bring in my own cleaning services because paint marks were left on the floors and cabinets throughout the house. When completion dates would get changed no one would notify me and when I would ask why it is getting delayed, I wouldn't get answers for days at a time.

If you want Lennar to go the extra mile just know they won’t. They will find the easy cheap way to put a house up. They used scraps for siding. Wall outlets are not symmetrical/ set properly light switches will be placed on random wall behind doors “that’s just how the electrical was ran”. Plaster/ paint looks rough all around the house. During walking through with construction manager we were instructed to place blue tape on issues that needed to be fixed. and during final walk we had to point out random spots that weren’t fixed. The spots we retapped and still moved in to multiple spots still have blue tape in rooms that they ignored. ... More

Apply your hard earned money somewhere else. Voss Farms Lennar is built on nothing but shortcuts, the contractors are not overseen. They do what and how they want. I would have though that Lennar would oversee someone building under their name. From start to finish everything was presented in a misleading way. You will not find out till after you close and do not even get me started on the homeowners association, or the solar contractor that you are forced to use.. BEWARE, BEWARE, BEWARE

The entire home buying experience with Lennar definitely exceeded our expectations. The process was very streamlined. Our loan officer always communicated with us very promptly. Lennar homes gave us a lot of bang for our buck. We had previously been interested in a home from another builder, for almost the same price. With Lennar, we got all the bells and whistles that would have cost extra with the other builder. We are very satisfied in our new home! Go Lennar!!!

Multiple delays with construction, appliances and closing. No communication with home buyer. Sales, construction, loan officers & closing don't communicate with each other. Don't respond to phone calls, texts or emails.

I hope this information is shared with other potential buyers. People must understand that buying a house process, is a for-life transaction, which makes the house buying decision a very important one in your life. In looking back to the time when we closed on our house; it was a very difficult road to get to the point where we are today. We had to make sure the final buyer walk were done, and all details found on the house were notated and addressed. in a timely manner. We hired an independent inspector to inspect the house. All issues found by the independent inspector were mostly workmanship issues. poor termination, wrong doings, and poor quality control issues. I am not a first time house buyer, and my expectations are, that the builder turns a house to the buyer (me) as promised. My expectation was to walk into a house that resembles the same standards of the model homes that I was shown, when I was doing the shopping for a house process. And this was not the case. It took many calls, emails, text messages, etc. to get the customer service dept. address the issues I kept finding in the house. I feel, this whole process of calling Customer Service Dept. would had been unnecessary if the house I purchased, was turned into me, the buyer in the same conditions of the model home I visited. That was my expectation. thank you for reaching out. ... More

The selling agent kept me apprised of the construction process and the seller's concessions made this homebuying opportunity affordable.

Sales agent was outstanding. He helped us a lot!

We faced some challenges right off the bat with our first pick home getting sold, literally as we were signing our salesforce documents, however in the long run we got a much nicer house with better amenities for roughly $200 more a month. After that things went pretty smoothly right up until we had to start dealing with Lennar Finance. It was extremely frustrating having to upload the SAME requested documents MUTLIPLE times, receiving incorrect cash to close amounts, & trying to get ahold of people was like pulling teeth. Also, while dealing with finance, there were mistakes made with our master shower due to build plan changes & miscommunication with the builder/contractors which ended up pushing our close date back about a week. Once all of these challenges were worked through, we finally made it to closing & it was totally pain free experience. I’d like to thank Phil, Trina, & Joel for all the help during our home buying process. ... More

The lending process is broken at your company and my loan officer Adam needs some serious customer service training...the bright spot was Diana the processor and Jose the sales agent if it wasn't for those two I would have walked ...

My realtor agent was amazing! Josh and Stephanie! Lennard was great too! Having to get someone to come over and fix things needs fixing.

Lennar folks were and are great. My problem is with the drainage and the Sprinkler people who were uncooperative and absent.

Purchasing went smoothly, but then once in the house and items discovered that needed fixing, well then...that takes some time and effort getting anyone to come back to actually fix it. You have to call and call, then call some more and it still isn't fixed. I don't like having to be the squeaky wheel, but if that's the only way to get them to come back, I'll be squeaking all day long.

If i didn't need to move i would not have closed on this home. Did the walk through and marked issues. Came back to check the work and they created more issues. Filled 1in gaps with caulk. Cut into siding above where the repair was. Pained over areas of repair outside and the paint does not match. Told us to wait 1 month to see if colors match after a month. Paint still does not match. They said if it didn't match they would repaint the house. Still waiting. Our sod sat on palets for 5 days before they installed. I have watered 2x day everyday as instructed but it is still dead. I WOULD NOT EVER RECOMMEND LENNAR. The model homes are beautiful but you do not get the same workmanship on your home. ... More

The process was fine. I wish that Lennar added the small area of grass in the backyard and screens for the cost. But other than that all has been well thus far.

I came to SA from out of state and had to handle everything via phone calls. My first point of contact in the sales office, Diana, was the most wonderful, sweet, and helpful person. She got me the information I needed so I could set up an appointment for my realtor to come take a look the very next day. I decided to do it! It was 25 days from first Google to standing in my new home for my final walkthrough, meeting my construction manager Tony, who let me follow him around asking a ton of questions while he touched up a few last minute details. The Lennar team got everything together and made it happen on my timeline. To say I am grateful is not enough! I had such a positive experience, I always tell people who are looking at homes to start with Lennar. My home is beautiful, and I am so happy I made this choice. ... More

This will be THE LAST time I ever buy a Lennar home and I will tell everyone who asks me, how crappy this house is. We basically only moved forward with the purchase because it was buy this house or be homeless. We pay so much money for a house that comes with the bare minimum. We don't even have a back yard water faucet and live facing a retention area. If that area ever caught fire, we have no way of helping contain that. No window screens, our home inspector was shocked with no screens. The door ways to the restrooms are not wheelchair accessible as they are so narrow. We live in TEXAS and the home came with no ceiling fans. The walls and insulation are so weak, someone standing at our front door or even on the front porch can hear us speaking inside. We had our first storm last night and it felt like the house was going to blow apart. The workmanship of the painting in the home is bad, we can see imperfections everywhere in the framework. Poor experience from the salesman we used to the closing. Never again! ... More

Watch out for the quality of the build. Look at a finished home other than the models.

it was the worst experirnce I have ever had in purchasing a home.I have bought homes before and nothing like this I felt intimidated, the mortgage people the escrow people seemed mot to know whst they were doing making me do thingd over andover No more lennar forme!!!

I knew coming into this that buying a house can be stressful but it definitely could be better with the right help. When i went to see the house Ana was good, however the second i was moved to lennar mortgage the nightmare began, the loan officer Wesley he eas good at the beginning, then there was a LOT of miscommunication, changes of information and to make it worse to be honest i felt i was gaslighted towards the end, putting me in a position where i had no choice but to buy. The person that was supposed to contact me and introduce herself before closing I NEVER received such call, waited 2 hours at the office and saw her once for like 1min. I was told an amount at the beginning ended up being a much higher one that to be honest I would’ve pay that amount for the house I actually wanted but because Wesley at the beginning after like 5 very persistent calls he reassured me a much lower cash to closing. Then i had an issue with a credit card payment putting me for the very first time in 4 years in red with the bank for a n extremely late paymenT. I trusted the team even tho i have several family members with awful experiences with Lennar, but I wanted to give it a shot, and it was a very disappointed, frustrating experience. After move in, its been highly difficult , the address doesn’t work , i find myself walking 20min back and forth from my house to the office because no delivery seems to find the address, I finally after a month got my mailbox keys and they don’t even work. My neighbours are great, and im trying to grow love towards my house, thats the OnLY positive thing. ... More

Excellent process and great house

I chose a base model house and consider myself a DIY person . So I made quite a few upgrades myself. The guys at Lennar are helpful and reply fast to issues found.