Lennar Reviews in San Antonio, TX

Absolutely terrible. Haven't been in two months and we have massive cracks in the walls. The doors don't shut or latch and they have fixed them 5 times already and they still don't work. We don't have running cold water. I have called over and over and I just get the run around and nothing happens. We still have things broken from our initial walkthrough that should have been taken care of when I moved in. Ive asked to get someone else to be put on the case and nothing happens and the same guy Rene doesn't help or schedules and no one shows up. Stay away from this company.

I think poor workmanship no screens no garage door opener no deck build even though there were 30 inches between foundation they just moved up the dirt snd put grass on top. No caulking on floor for kitchen island. No quarter rounds anywhere on the floors Less cabinets in kitchen no cabinet in laundry toom. Shelves that are too high up. Bricks sticking out by the front entrance. Garage door is damaged. Driveway looks bad no gutters. Garage breakers are not strong enough. It keeps popping off no linen closet no drawers in the master bathroom. The exhaust in the kitchen above microwave is not connected. At closing of escrow just got handed a folder with no information on the HOA. Was contacted and was told the would FedEx it. Still waiting. It is a shame to be treated this way. Had a Richmond home before and was treated so much better. I will not ever recommend a Lennar home again ... More

Worst experience ever. the sales rep was the worse along with the CM. no communication. Absolute nightmare! I had to reach out to the area sales manager so she could help expedite the construction process.

It was horrible I will never recommend this builder to anyone!

From the start the person we connected with we had poor communications with she never returned or answered calls. This also goes for the loan agent Trisha Ayala was TERRIBLE. The loan processers were all TERRIBLE. Very poor communication and not trust worthy not honest. Would never recommend them or to anyone wanting to buy a house.

I’m sorry I don’t have nothing great to say about Lennar I’m really disappointed with the service after I sign for the house

The craftsmanship is a disaster. The corners on the rounded wall has plastic exposed. The floor was not cleaned for paint and tape adhesive. The windows and hot water connection in master bath were not repaired after multiple after multiple complaints. The home hand off was delayed by Lennar which drove the interest rate significantly and the lender was, lack of a better term, super arrogant and wantedly delayed locking the interest rate. The sales people were terrible and were very unsupportive. There was no help during the move in time and never gave the hand out for essentials like water or natural gas providers. The mail box key address provided was incorrect I would not recommend Lennar if you are looking for a home in New Braunfels, TX ... More

Terrible home inspection and after home purchase experience. Lennar construction managers are all promise non work. They flat out lie. Terrible home ownership. Lennar’s attitude is don’t care, it’s not my home, it’s your home now and your problem

I do not recommend! To any service member.

The house was extremely dirty when we moved in. We had to spend an entire day sweeping, mopping, dusting, and wiping down countertops and baseboards. There was unfinished paint, multiple nails sticking out of the porch ceiling that were just painted over like we wouldn’t see them. Caulking all over the was horrible, completely uneven and bunched up in many spots. The kitchen hood above the stove was left uninstalled with multiple holes drilled in the cabinet because they couldn’t find the outlet and it was just left that way. I had to fix the hood myself. It’s been 4 months and none of this has been fixed. I wish I never bought from Lennar! ... More

Very poor experience in a 4 home Cash purchase!

The rooms are big, that was the best part I didn't have a good experience with lennar one loan agent dropped the ball and forgot about me and then the day before closing he wanted me to send documents that I had already sent loan Officer he didn't do his job here in Texas so they gave me 1 from California the one here in Texas never transferred my information over so I had to keep resending the same stuff over and over again then He told me not to trust the other loan Officer it was HORRIBLE! Then when I got the call to come close lennar mortgage didn't know why I was there when they told me to be there Never again you asked so here it is! HORRIBLE I will Honestly say I will never recomend purchasing a Lennar Home to ANYONE ! Have a Great Day! ... More

What good will it do.

Salesman told everyone the house was ready 2 months before it was even completed. Then at the end the put points on the loan that we’re not there originally and I was told just sign it. Overall worst home buying experience ever.

BUYER BEWARE!! The Lennar Home staff are liars and will tell you anything they think you need to hear to get you to buy the home. Beginning with sales staff, who sold me a home that didn't have the appropriate finishes and avoids me when I try to call. Next is the closing staff who set a closing date without communicating to the builders, so I had to go to closing twice. Finally the builder who lied about the trees in the backyard and doesn't honor any warranty items. The builder makes excuses and points the finger at other areas of the business and blames them for the problem. The customer is left with a less than quality product for a high price. DO NOT BUY ONE OF THESE HOMES!! ... More

The worst builder I've ever heard of. They destroyed the curb leading into my driveway during pre-construction; then tried to hide/repair it. Epoxied over exposed rusting rebar. Left exposed rusting protruding rebar for publics benefit after waived inspection. Failed to properly bring up to code. Left exposed live wiring after waived final inspection. They try and hide their mistakes. Failed on multiple promises in their brochure: Only partial brushed nickel hardware on doors, only partial rounded corners, no radiant barrier roof decking! I question their energy star rating (might be on paper only)? I open work orders for required repairs and they close them without any viable reason and without ever talking to me about it. Very shady ethics! ... More

The way they delivered my house is terrible they left the siding with nails popping out, the support in the attic is terrible if you walk on the wood support it acts like a spring, the restrooms had black permanent marker on the countertops, the kitchen countertop which is granite had stains from paint buckets that had corrosion, on the garage I have a gap on the left side support. They had damage in the driveway. Repairing this house, you would need a new siding with new wood support done correctly as for the warranty advisor she will always tell you it’s cosmetic and never fix the issues that she promised she would fix during the walkthrough. They just want to make the sale when the house is not finish and has really poor quality it should not be sold but for some reason Lennar thinks selling unfinished and poor-quality houses is a good thing. From start to finish the delivery of the house and the way that Lennar treats the customers is horrible. I wish I could get a refund but you’re stuck with what you get. ... More

Sorry, when reading this, the truth hurts. limiting the ‘truth’ from reviews is quite rich and unethical business practice. This is the one of many reasons why I ensure to tell everyone I know not to do business with Lennar.

Lennar is terrible all the way around starting with local representatives. I have been in my home for over 3 months and work still needs to be done in my front yard. From the start we had to move in with out our yard having SOD in place. Our final walk through was scheduled the same day as closing day ridiculous! Items found that needed repair or touch ups never got completed and our house was turned into us dirty and filthy even tho I was told a cleaning crew would come bye to deep clean the home a Brand new home!

No attention to detail. Workmanship is poor. Grass they laid down is terrible. Damages were done after I closed to my property from a Lennar sub and Lennar told me to handle it with the sub.

I went with an outside lender because they had a more competitive interest rate, which Lennar allows you to do. My original close date was 2/19. Due to a snow storm in Texas (A FEMA declared disaster) we were pushed to the following week 2/26. The appraisal company (hired by my Lender) was rescheduled for 2/23. The appraiser called to have the house be open and that they were on their way. They no showed. I couldn’t close on 2/26. This is where Lennar gets extremely unethical. Lennar tells me since I am “out of contract” at this point, that they are going to raise the purchase price of the home by $50,000. Mind you, it does not say in the contract 1. Where I am “out of contract” and 2. That they can increase the purchase price of the home. It does say if it is the Buyer’s default and buyer can’t close on time that they will charge $100/day until the home is closed on and 5% of the purchase price. (Mind you this is not $50,000). I met with the Lennar supervisor in my community (Maria R.) that has led me through the building/buying process starting back 7 months ago (Aug. ‘20) I expressed my concerns. She cried because she is ashamed of the company she works for. I also pointed out the core values of Lennar... they claim on their website they are of “Integrity, Value, Quality.” What is happening to me is complete LACK of Integrity. A falsehood of what they claim as a core value. An upper level manager (Edgar) gets back to me the next day and offers instead of 50,000$ increase, a 10,000$ increase. He says he can terminate my contract at anytime (which is true in the contract) and told me he can put my house on the market if I don’t take the 10,000$ increase. This occurred with no empathy expressed or willing to work with me due to the FEMA declared disaster snow storm. At this point, I have moved out of my apartment, I’m living with my parents. I have all of my belongings in storage. I have also been proactive through my whole building process. I put $1,000 for a down payment in good faith knowing I am serious about purchasing my home. I also wrote scriptures on the 2x4’s. I have been emotionally invested in my home. It is of very poor business practice for Lennar to handle my situation this way. A terrible experience for a first time home buyer. A true disappointment and total disgrace. It is clear Lennar is in it for the monetary gain only, not abiding by their core values whatsoever. I have let my colleagues, friends and family know of my poor and wrong experience with Lennar I will continue to share this awful experience on other social media platforms and review sites. ... More

Quality Control bad in construction

Pay close attention when having your home built, do your inspection throughout entire building. Hire your own inspector. The construction don't care about your home. The worst nightmare in my life. No respect toward the new homeowners..

Terrible buying experience on current house due to multiple issues and slow to respond to fixing issues!

LENNAR has no oversight or process to follow up on issues after the sale. Had 30 day walkthrough to see what need to be addressed haven’t been back since. That was 4 months ago. Wish they had a negative star all categories would receive a negative rating workmanship was poor at best. But they don’t care not there house just a paycheck for the workers.