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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 820 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

820 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.2

Trustworthiness 3.3

Value 3.6

Responsiveness 3.3

Lennar in San Antonio Area

View Homes

Customer Reviews

Owner

  • Jorge A.
  • Verified HomeBuyer
  • May 31, 2022
  • New Braunfels, TX

I’m sorry I don’t have nothing great to say about Lennar I’m really disappointed with the service after I sign for the house

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - The craftsmanship is a disaster.

  • Sreekanth g.
  • Verified HomeBuyer
  • May 10, 2022
  • New Braunfels, TX

The craftsmanship is a disaster. The corners on the rounded wall has plastic exposed. The floor was not cleaned for paint and tape adhesive. The windows and hot water connection in master bath were not repaired after multiple after multiple complaints. The home hand off was delayed by Lennar which drove the interest rate significantly and the lender was, lack of a better term, super arrogant and wantedly delayed locking the interest rate. The sales people were terrible and were very unsupportive. There was no help during the move in time and never gave the hand out for essentials like water ...

Lennar responded:
Hi Sreekanth, thank you for sharing a review. We appreciate you taking the time to share this feedback and want to apologize for the frustrations you have experienced, including the poor communication and lack of follow up on issues. Please let us know if you have any items outstanding that need follow up. Our team can be contacted at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar has the worst construction managers

  • Marie M.
  • Verified HomeBuyer
  • March 27, 2022
  • San Antonio, TX

Terrible home inspection and after home purchase experience. Lennar construction managers are all promise non work. They flat out lie. Terrible home ownership. Lennar’s attitude is don’t care, it’s not my home, it’s your home now and your problem

Lennar responded:
Hi Marie, thank you for sharing a review. We would like to apologize for the poor service and follow-up provided by the local team. Please do not hesitate to contact us directly at corporatecustomercare@lennar.com, if there are any items that need further attention. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

I don’t recommend

  • Ignacio T.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

I do not recommend! To any service member.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible Quality and Workmanship

  • Joseph L.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

The house was extremely dirty when we moved in. We had to spend an entire day sweeping, mopping, dusting, and wiping down countertops and baseboards. There was unfinished paint, multiple nails sticking out of the porch ceiling that were just painted over like we wouldn’t see them. Caulking all over the was horrible, completely uneven and bunched up in many spots. The kitchen hood above the stove was left uninstalled with multiple holes drilled in the cabinet because they couldn’t find the outlet and it was just left that way. I had to fix the hood myself. It’s been 4 months and none of this ...

Lennar responded:
Hi Joseph, thank you for sharing this detailed review with us. We want to apologize for the disappointment you have faced with the final finish and quality of your home. Additionally, we are sorry to hear about the lacking follow-up service you have received. If you have anything outstanding that still needs attention, please reach out to us at corporatecustomercare@lennar.com and our team will follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor Business actions, very poor communication, lots of last minute changes to meetings,

  • Montex H.
  • Verified HomeBuyer
  • January 12, 2022
  • New Braunfels, TX

Very poor experience in a 4 home Cash purchase!

Lennar responded:
Hi Montex, thank you for this review. We want to apologize for the poor experience and lack of communication you have received during the purchase of your new home. Please let us know if there is ever anything we can do to help. Our team can be contacted at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - The rooms are big, that was the best part I didn't have a good

  • Marilyn G.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

The rooms are big, that was the best part I didn't have a good experience with lennar one loan agent dropped the ball and forgot about me and then the day before closing he wanted me to send documents that I had already sent loan Officer he didn't do his job here in Texas so they gave me 1 from California the one here in Texas never transferred my information over so I had to keep resending the same stuff over and over again then He told me not to trust the other loan Officer it was HORRIBLE! Then when I got the call to come close lennar mortgage didn't know why I was there when they told ...

Lennar responded:
Hi Marilyn, thank you for taking time to share this review. We want to apologize for the numerous issues and frustrations caused by poor communication during the purchase of your new home. If there is ever anything we can do to help going forward, please reach out to us at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - What good will it do.

  • Philomena H.
  • Verified HomeBuyer
  • December 30, 2021
  • San Antonio, TX

What good will it do.

Lennar responded:
Hello Philomena, thank you for your review. Please feel free to reach out to us at corporatecustomercare@lennar.com if we can provide support. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Salesman told everyone the house was ready 2 months before it

  • Justin E.
  • Verified HomeBuyer
  • December 29, 2021
  • Bulverde, TX

Salesman told everyone the house was ready 2 months before it was even completed. Then at the end the put points on the loan that we’re not there originally and I was told just sign it. Overall worst home buying experience ever.

Lennar responded:
Hello Justin, thank you for taking the time to leave your review. We are sorry and disappointed to hear about your experience. If there is anything we can do to help going forward, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

What stood out most about my experience is how all Lennar employees are willing to lie to absolve themselves from any responsibility.

  • Albert R.
  • Verified HomeBuyer
  • December 28, 2021
  • San Antonio, TX

BUYER BEWARE!! The Lennar Home staff are liars and will tell you anything they think you need to hear to get you to buy the home. Beginning with sales staff, who sold me a home that didn't have the appropriate finishes and avoids me when I try to call. Next is the closing staff who set a closing date without communicating to the builders, so I had to go to closing twice. Finally the builder who lied about the trees in the backyard and doesn't honor any warranty items. The builder makes excuses and points the finger at other areas of the business and blames them for the problem. The customer ...

Lennar responded:
Hi Albert, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and responsiveness from the team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lack of ownership in their mistakes !

  • Jean M.
  • Verified HomeBuyer
  • December 28, 2021
  • Converse, TX

The worst builder I've ever heard of. They destroyed the curb leading into my driveway during pre-construction; then tried to hide/repair it. Epoxied over exposed rusting rebar. Left exposed rusting protruding rebar for publics benefit after waived inspection. Failed to properly bring up to code. Left exposed live wiring after waived final inspection. They try and hide their mistakes. Failed on multiple promises in their brochure: Only partial brushed nickel hardware on doors, only partial rounded corners, no radiant barrier roof decking! I question their energy star rating (might be on ...

Lennar responded:
Hi Jean, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst builder in America

  • Nehemias M.
  • Verified HomeBuyer
  • December 15, 2021
  • San Antonio, TX

The way they delivered my house is terrible they left the siding with nails popping out, the support in the attic is terrible if you walk on the wood support it acts like a spring, the restrooms had black permanent marker on the countertops, the kitchen countertop which is granite had stains from paint buckets that had corrosion, on the garage I have a gap on the left side support. They had damage in the driveway. Repairing this house, you would need a new siding with new wood support done correctly as for the warranty advisor she will always tell you it’s cosmetic and never fix the issues ...

Lennar responded:
Hi Nehemias, thank you for writing this detailed review. We want to apologize for the poor experience you had based on the quality of your new home and responsiveness of the team. Please reach out to us at corporatecustomercare@lennar.com, if there are any items you would like us to provide follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar sucks

  • Mark B.
  • Verified HomeBuyer
  • October 26, 2021
  • San Antonio, TX

Sorry, when reading this, the truth hurts. limiting the ‘truth’ from reviews is quite rich and unethical business practice. This is the one of many reasons why I ensure to tell everyone I know not to do business with Lennar.

Lennar responded:
Hi Mark, thank you for taking time to share a review. We apologize for any issues you have faced with your new home and would like more information about your experience. If you could please send us a detailed message at corporatecustomercare@lennar.com, we would greatly appreciate it. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible

  • Reynaldo V.
  • Verified HomeBuyer
  • October 05, 2021
  • Bulverde, TX

Lennar is terrible all the way around starting with local representatives. I have been in my home for over 3 months and work still needs to be done in my front yard. From the start we had to move in with out our yard having SOD in place. Our final walk through was scheduled the same day as closing day ridiculous! Items found that needed repair or touch ups never got completed and our house was turned into us dirty and filthy even tho I was told a cleaning crew would come bye to deep clean the home a Brand new home!

Lennar responded:
Hi Reynaldo, thank you for this review. We would like to apologize for the frustrations you have experienced with incomplete items in your new home. If there is anything still outstanding in which we could provide assistance, please send us an email at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

All Terrible

  • Dominic H.
  • Verified HomeBuyer
  • August 27, 2021
  • Bulverde, TX

No attention to detail. Workmanship is poor. Grass they laid down is terrible. Damages were done after I closed to my property from a Lennar sub and Lennar told me to handle it with the sub.

Lennar responded:
Hi Dominic, thank you for the review. We would like to apologize for the frustrations you experienced with the workmanship and subsequent issues during repairs. Please reach out to us at corporatecustomercare@lennar.com, if there are any items we can help provide assistance. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Complete unethical builder

  • Madelyne M.
  • Verified HomeBuyer
  • July 21, 2021
  • New Braunfels, TX

I went with an outside lender because they had a more competitive interest rate, which Lennar allows you to do. My original close date was 2/19. Due to a snow storm in Texas (A FEMA declared disaster) we were pushed to the following week 2/26. The appraisal company (hired by my Lender) was rescheduled for 2/23. The appraiser called to have the house be open and that they were on their way. They no showed. I couldn’t close on 2/26. This is where Lennar gets extremely unethical. Lennar tells me since I am “out of contract” at this point, that they are going to raise the purchase price of the ...

Lennar responded:
Hi Madelyne, thank you so much for writing such a detailed review of your experience. We are extremely disappointed to hear about the issues you faced that were impacted by the storm in Texas and subsequent issued you faced throughout the purchase process. If there is anything we can do to assist, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Quality Control bad in construction

  • Jorge M.
  • Verified HomeBuyer
  • April 07, 2021
  • Converse, TX

Quality Control bad in construction

Lennar responded:
Hi Jorge, thank you for the review. We are sorry to hear about any quality control issues you have experienced with your new home. Please contact us at corporatecustomercare@lennar.com with any details you can provide, if there are outstanding items that need attention. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

The lack of concern to detail when building

  • James L.
  • Verified HomeBuyer
  • March 31, 2021
  • San Antonio, TX

Pay close attention when having your home built, do your inspection throughout entire building. Hire your own inspector. The construction don't care about your home. The worst nightmare in my life. No respect toward the new homeowners..

Lennar responded:
Hi James, thank you for taking the time to leave a review of your experience. We apologize for any issues you have faced with your new home. If there is anything we can do to assist, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

HOC

  • Kevin A.
  • Verified HomeBuyer
  • March 30, 2020
  • Cibolo, TX

Terrible buying experience on current house due to multiple issues and slow to respond to fixing issues!

Lennar responded:
Hi Kevin, thank you for sharing your concerns about your new home. We are sorry for any issues you've had. Please email us at corporatecustomercare@lennar.com with any items needing attention, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Would not recommend to anyone

  • Brian H.
  • Verified HomeBuyer
  • October 25, 2019
  • New Braunfels, TX

LENNAR has no oversight or process to follow up on issues after the sale. Had 30 day walkthrough to see what need to be addressed haven’t been back since. That was 4 months ago. Wish they had a negative star all categories would receive a negative rating workmanship was poor at best. But they don’t care not there house just a paycheck for the workers.

Lennar responded:
Hi Brian, thank you for taking the time to share your comments. We are sorry to hear about the difficulties you've had. If you could please share any outstanding items with us at corporatecustomercare@lennar.com, we will review and follow up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1