Lennar Reviews in San Antonio, TX

Blue taped the house and still found blue tape after closing on the house. Never received the 30 day courtesy call after closing. Horrible LO and buying experience.

Model home of course will always look perfect to bring in buyers but once you get your home they will avoid issues with house , I was anxious n wanted in ASAP but counter is still bothering me and I don’t think all house are built that way but like I said , I wanted to move in already and tired of waiting . Don’t rush and make sure everything is just as model home was , perfect

I would like to get all the things fixed in my home that were not up to standard. I have lived in the home since March and most of my issues haven't been addressed after numerous tickets put into the portal.

Terrible Mortgage staff especially for being a first time buyer, lost me thousands of dollars for not locking me in when they were supposed to. Almost no communication, they really don’t care about you, you are just another number. Warranty People will tell you they will fix things and you have warranty but they don’t tell you what voids it and they will do whatever it takes to not fix anything… find gray lines, loops, etc. Very dishonest. Will tell you they will take care of something to your face and then never hear back from them again.

The beginning of the process started fine, the sales department knows how to pull emotional strings. Lennar’s tag line of “everything’s included” is only true for luxury homes. Every room in the home I purchased has issues with quality and poor installation, just barely to squeeze by the building code. Sod was laid over garbage in the yard and patched together with a variety of grasses. All in all, I paid for a roof and walls. There were no quality checks during construction. I had to contact the mortgage department (Lennar was the lender) twice as my HOA almost sent me to collections. The HOA dues collected at closing were not sent to the HOA and would not have been sent if I hadn’t pointed out their oversight. I will never purchase a Lennar home again, and I should have done my research as colleagues told me later of situations either they had or heard about regarding Lennar. ... More

I did the walkthrough inspection in Nov. 2020 with issues of back door. I closed Jan 2021 and here I am end of May 2021 and back door STILL is not fixed by now needs to be replaced because of they’re 3 trips out they STILL cannot do right by me. The new homeowner of a NEW HOME. This has put a thorn in my home buying experience with Lennar

We have had problems after problems and then are never contacted again. And when we make contact again we are told they will be there to fix something soon and then they don’t fix it. The few things they have “fixed” are then shortly after broken again. I absolutely do not recommend.

Between getting tossed around between loan people, the lack of communication, being stood up on inspection day, poor workmanship, not guaranteeing or covering the inferior products that they install, not installing basics like window screens, microwaves, a full yard of sod, sprinklers, more than 1 outside tap, or garage door openers, I wish I didn't buy Lennar. I feel like I paid full price for half of a house and the process was torture. So unhappy!

I am not sure who and what kind of backwards hiring is happening here, but these are the most unhelpful, most pushy, group of people I have ever dealt with. They are lucky my Home Concierge and loan officer were kind because the entire team outside of them is unorganized and unprofessional. All the way up until closing no one could tell me how much money I had to bring to the signing, no one could find my keys after they figured out the money situation, and I am still having questions and NO ONE from Lennar wants to help they hang up right after I ask a question. All I need to know is who can answer my questions if not the people I got this house from. DO NOT buy here. These people are not trustworthy just from their inability to answer me now, the rushing of the entire process, the disorganization. They are in charge of one of the most important purchases of your life and they cannot even do their job well. ... More

Never meet sales associate, never had the immensities explain to me, was never told how to acquire the amenities. now at the closing the notary spent more time with me than Lennar’sl closing agent. The notary had no answers for any of my questions. When lennar’s closing agent finally arrived she could not answer questions that I had , probably into a bigger hurry to go to lunch. Now the house well prepared but lacked attention to the small details therefore I rate the house a 3.5 out a 5

Make sure to have an agent that will help with title. Title company was a nightmare.

I just can’t. A lot of really good people trying to get around a freaking mountain of red tape cluster/####

Wrong key repairs not complete

Closing was nightmare for me

We purchased a Lennar home in Seguin, TX in June 2025, and unfortunately, our experience has been extremely frustrating from start to finish. While the home design itself looked promising, the customer experience and build quality left much to be desired. From the beginning, Lennar seemed more focused on pushing the sale than supporting the buyer. After going under contract on May 14th, we were told we had to close by May 30th—barely over two weeks later—which felt rushed and inconsiderate, especially given the number of issues with the home. The reason given for the quick closing was so Lennar could hit their May numbers. The blue tape walk was a disappointment. We were told we only had an hour and a half to complete the inspection, which is far from reasonable for a brand-new home. Our associate, Joe, spent most of the time telling us to register our warranties rather than listening to our concerns. Worse, he left off about half the items we pointed out, including a glaring 3-foot-long 1/8" gap in the garage wall where we could see daylight coming through. When we came back for the re-walk—just two days before closing—virtually none of the problems had been addressed. The workmanship throughout the house was sloppy. Laborers left paint and caulk splattered on the wood floors, and there was a noticeable paint stain on the carpet. Trim pieces were unfinished or barely attached. It’s clear the laborers Lennar uses have little to no pride in their work, and there was no meaningful quality control. For a company of Lennar’s size and reputation, we expected far better. Bottom line: If you're considering buying a Lennar home, especially in the Seguin area, be cautious. Do your homework, demand thorough walk-throughs, and don’t be rushed into closing. The “Everything’s Included” motto seems to apply more to issues than to value. ... More

Overall experience was not what I expected. Staff is not friendly and staff does not call back to answers questions.

Horrible purchase. There was nothing good to discuss in terms of me closing on my new home. The only good thing to talk about was that the warranty people were great at responding to issues because they had to see me many times in the first month of purchase. On the other hand, for my blue tape inspection, they simply removed the blue tape off the wall and did not paint over where I asked them too. Also, the fridge that I negotiated to be apart of my closing deal did not have the water line installed correctly, which I thank the warranty people for fixing quickly. Another issue was that the dishwasher line was not installed correctly, then again warranty had to fix. The main issue was that my realtor and I were ghosted many times by our home consultant by the name of Lindsay. There would be many weeks between each text for a response with my realtor. In fact, she completely ghosted me the entire time until the day of closing and I have the text messages to prove it. I ask you properly train your construction managers in due diligence and pay attention to detail. Train your home consultants to have better customer service and not ghost people completely. Thank you, this will be the last time I ever buy a Lennar Home. ... More

It’s kind of a long story but they basically stole money from me. They have been completely dishonest. Lied and kept giving me the run around. I am currently in the process of filing an official complaint with the Texas real estate commission. This is my second lennar home. My first home I purchased in Jarrell Texas was a very positive experience. The San Antonio location needs a serious overhaul. All of the reviews are negative and it’s always about them basically stealing money from people. I may look into trying to contact all the negative reviews and try and start a small class action lawsuit. ... More

I got sold a pretty affordable home. I had to put in a warranty claim to fix the floors and it’s been almost two months as of writing this review and it’s still not done. I’ve attempted to get a hold of people from Lennar all the way up to the CEO and have had little to no communication. They closed the warranty ticket over a month ago while I’m still waiting on a flooring company to come and rip out all the LVP flooring and replace it. I will never suggest someone buy a Lennar home at this point and highly discourage doing so if you can help it. No one has reached out to attempt to make things right while I still wait to be able to move into a house I’ll be paying a mortgage on before I can live there. ... More

How a gas leak, plumbing issues (shower not draining) electrical issues got past “inspection” is beyond me! Simple things as installing doors properly for the safety of their home buyers is clearly not a value no integrity behind their name! I’ve been here 1 month and have yet to actually feel comfortable in this home! DONT BUY IF YOU DO HIRE AND PAY FOR YOUR OWN INSPECTION!!!

I must of dealt with 8 different employees when I had a real estate agent. I did all the work of the agent. Talking to 8 different people is not only confusing it was hard to hold anyone accountable for the mistakes.

The only good part of of this process was from the loan and title personally our home concierge Jose terrible terrible terrible all you guys did was take advantage of a young military family thinking we were stupid cause our age and cause we were officially here in San Antonio yet as well as his boss who called and blamed us for the problems we had in our home because we hired a third party inspector and her word i quote “ Lennar is a faster moving company then anyone else so with you hire a third party inspector it pro longs if and cause the issues you are having” basically because they rushed the work of the home and we were holding them accountable it was our fault as well as having our family and realtors in the home with a whole gas leak. Never again will we do business with your company nor will i recommend lennar to any military or civilian. ... More

Toook a long time for everything

The process of buying the home was not a smooth purchase at all. Our Lennar rep put us in a bind even though we had brought up the issues in advance. The construction crew left a mess on the exterior so I was having to pick up paneling boards and other materials that were left behind. I wear braces on both legs so struggled to bend over to pick up heavy paneling. They did not level out the top soil before putting the sod down and we had asked for this. We were told a cleaning crew would clean the interior but on the day we finally got our keys, the house was still dirty. Paint and glue stains were left on the floor. Overall, bad experience for my family and I. ... More

1. We expected Lennar would install top soil and follow SAWS guidelines when planting it, as Paul Canyon is served by SAWS. Instead, in less than 48 hours, our grass died although we watered it following SAWS rules. 2. Lennar sales representative sold us the house assuring us that the sod would be planted to the fence and later we found out that was not the case. She either misinformed us or plainly lied.