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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 1133 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

1133 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.3

Responsiveness 3.2

Lennar in San Antonio Area

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Customer Reviews

Great on-site salesperson Phil Rissell

  • Kathy D.
  • Verified HomeBuyer
  • January 18, 2022
  • San Antonio, TX

Super helpful to have Phil to walk us through from contract to closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excelente

  • Silvia D.
  • Verified HomeBuyer
  • January 18, 2022
  • San Antonio, TX

Estoy feliz porque pudieron ayudarme hacer mi sueño realidad

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The escrow process was THE WORST, PERIOD

  • Richard A.
  • Verified HomeBuyer
  • January 18, 2022
  • San Antonio, TX

I just can’t. A lot of really good people trying to get around a freaking mountain of red tape cluster/####

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Document after Document requested,sometimes for the same Document.

  • Romeo V.
  • Verified HomeBuyer
  • January 18, 2022
  • San Antonio, TX

Document after Document requested,sometimes for the same Document. Right hand didn't know what the left hand was doing. Now the house: Lennar took short cuts or cost saving measures. After moving in found no water spigot for the back yard, no towel racks in the bathroom, no medicine cabinet in the bathroom, poor workmanship in gluing floor, no insulation in the garage. Inspect the house very carefully before you buy.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Lennar - Great salesman and construction managers

  • Robert M.
  • Verified HomeBuyer
  • January 18, 2022
  • San Antonio, TX

Great salesman and construction managers

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Closing slipped 3 months from original closing date.

  • Santiago J.
  • Verified HomeBuyer
  • January 14, 2022
  • San Antonio, TX

Closing slipped 3 months from original closing date.

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 2

The willingness to answer any questions or concerns we had.

  • Alexander A.
  • Verified HomeBuyer
  • January 13, 2022
  • San Antonio, TX

If I saw something that did not look right to me or if I felt uncomfortable with something, they went out of their way to correct or assure me that it will be okay and it will not be a problem.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

I don’t recommend

  • Ignacio T.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

I do not recommend! To any service member.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

receptive to my needs!!

  • Regina L.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Joe,Trina,Adrianna have been patient and kind and always receptive to my needs!! Responsive and timely!! Would like a vent in my pantry….it gets too hot in the summer….

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Our Lennar liaison, Lorena was great at resolving any issues

  • Jagad S.
  • Verified HomeBuyer
  • January 12, 2022
  • Converse, TX

Our Lennar liaison, Lorena was great at resolving any issues we found during the third party inspection and we couldn’t have asked for a better experience. She also addressed any concerns we had along the way and was very prompt at dealing with issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They're trustworthy and overall I would recommend them to anybody.

  • Andrew R.
  • Verified HomeBuyer
  • January 12, 2022
  • Converse, TX

They're trustworthy and overall I would recommend them to anybody.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not ready

  • Horace M.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Wrong key repairs not complete

Lennar responded:
Hi Horace, Thank you for your review. We are sorry to hear about the incomplete repairs. If there are items remaining that need to be addressed let us know at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Good buying experience with your staff

  • Larry B.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Good buying experience with your staff

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

Horrible Quality and Workmanship

  • Joseph L.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

The house was extremely dirty when we moved in. We had to spend an entire day sweeping, mopping, dusting, and wiping down countertops and baseboards. There was unfinished paint, multiple nails sticking out of the porch ceiling that were just painted over like we wouldn’t see them. Caulking all over the was horrible, completely uneven and bunched up in many spots. The kitchen hood above the stove was left uninstalled with multiple holes drilled in the cabinet because they couldn’t find the outlet and it was just left that way. I had to fix the hood myself. It’s been 4 months and none of this ...

Lennar responded:
Hi Joseph, thank you for sharing this detailed review with us. We want to apologize for the disappointment you have faced with the final finish and quality of your home. Additionally, we are sorry to hear about the lacking follow-up service you have received. If you have anything outstanding that still needs attention, please reach out to us at corporatecustomercare@lennar.com and our team will follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - I which they had explained all the explained extras @Such as

  • Susan K.
  • Verified HomeBuyer
  • January 12, 2022
  • Bulverde, TX

I which they had explained all the explained extras @ Such as the water softener and no set up, no screens on the windows etc. All things that raise the cost

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

They really work hard to address 'fit & finish' needs surfacing during the walk through!

  • Craig C.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Lennar has been fabulous to work with, I've purchased two properties from them and likely will do so again in the future!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Typical Corporation

  • Eric B.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Lennar is like any other big corporation once they get your signature they don't care.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Poor Business actions, very poor communication, lots of last minute changes to meetings,

  • Montex H.
  • Verified HomeBuyer
  • January 12, 2022
  • New Braunfels, TX

Very poor experience in a 4 home Cash purchase!

Lennar responded:
Hi Montex, thank you for this review. We want to apologize for the poor experience and lack of communication you have received during the purchase of your new home. Please let us know if there is ever anything we can do to help. Our team can be contacted at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - The rooms are big, that was the best part I didn't have a good

  • Marilyn G.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

The rooms are big, that was the best part I didn't have a good experience with lennar one loan agent dropped the ball and forgot about me and then the day before closing he wanted me to send documents that I had already sent loan Officer he didn't do his job here in Texas so they gave me 1 from California the one here in Texas never transferred my information over so I had to keep resending the same stuff over and over again then He told me not to trust the other loan Officer it was HORRIBLE! Then when I got the call to come close lennar mortgage didn't know why I was there when they told ...

Lennar responded:
Hi Marilyn, thank you for taking time to share this review. We want to apologize for the numerous issues and frustrations caused by poor communication during the purchase of your new home. If there is ever anything we can do to help going forward, please reach out to us at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Sales lady Christina was awesome

  • Abhirup M.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Good Experience with the Sales lady

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall feels great to own a Lennar Home

  • Estevan B.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Overall feels great to own a Lennar Home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - You don’t get what you pay for.

  • Cristian P.
  • Verified HomeBuyer
  • January 12, 2022
  • Bulverde, TX

You don’t get what you pay for.

Total Score 4


Quality 1

Trustworthiness 4

Responsiveness 5

How there Quick to come fix things

  • Harvey G.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

They build beautiful homes Lennar..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service

  • Fabian C.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Friendly and helpful staff that go out of their way to get you into a new home

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar Made things happen for my family

  • Natasha L.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Thank you for all you did to make my dream come true!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5