Lennar Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Lennar.
Read all 1133 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in San Antonio Area
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Customer Reviews
Salesman
- Ricardo V.
- Verified HomeBuyer
- December 14, 2021
- San Antonio, TX
Great hard working people in the Lennar Family
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
What a headache .
- Edgardo R.
- Verified HomeBuyer
- December 14, 2021
- San Antonio, TX
Multiple problems with the portal and dealing with the mortgage team was a nightmare. To date have not been to LF our mortgage was approved. Kudos to Christopher Buentello who kept us informed as to the progress on the home and assisted us with communicating with mortgage team when they did not respond.
Lennar responded:
Hi Edgardo, thank you for taking time to share a review. We would like to apologize for any issues you faced with the finance and mortgage teams during the buying process of your new home. If you ever have any items you would like us to follow up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Lennar - Everything went smoothly!
- Si L.
- Verified HomeBuyer
- December 14, 2021
- Converse, TX
Everything went smoothly! I have had very good experiences.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Great experience until closing, the people that deliver the house
- Juan C.
- Verified HomeBuyer
- December 14, 2021
- San Antonio, TX
Great experience until closing, the people that deliver the house to me was terrible unwilling to help with the issues detected at closing
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 1
Lennar - A very good experience.
- Sarah W.
- Verified HomeBuyer
- December 09, 2021
- New Braunfels, TX
A very good experience.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - The floor plan is what caught my attention.
- Denise S.
- Verified HomeBuyer
- December 08, 2021
- Converse, TX
The floor plan is what caught my attention. However, for the amount invested on this new beautiful home, I was a little disappointed that the house didn't and wasn't equipped with a door bell, a water spicket and lightning in the backyard.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I wish I have better review
- Magid E.
- Verified HomeBuyer
- December 07, 2021
- New Braunfels, TX
I wish I have better review
Lennar responded:
Hi Magid, thank you for sharing your review. If there are any issues we can help with, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - I really like our house and love the location and community I
- Aisha C.
- Verified HomeBuyer
- December 07, 2021
- San Antonio, TX
I really like our house and love the location and community I will in.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - Great first time home buying experience
- Anonymous
- Verified HomeBuyer
- December 06, 2021
- San Antonio, TX
Great first time home buying experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - It was a great experience.
- Kyle P.
- Verified HomeBuyer
- December 01, 2021
- San Antonio, TX
It was a great experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - A detail checklist with timeline would help a lot and reduce
- Christiane F.
- Verified HomeBuyer
- November 25, 2021
- San Antonio, TX
A detail checklist with timeline would help a lot and reduce stress with less suspense requirements. We spent time and Money in a hotel waiting for closing on the house.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - We got what we expected and payed for.
- Tom V.
- Verified HomeBuyer
- November 25, 2021
- New Braunfels, TX
We got what we expected and payed for.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
The horrible treatment from the Title Office and the number of repairs and fixes required
- Anonymous
- Verified HomeBuyer
- November 23, 2021
- New Braunfels, TX
I could not have been more disappointed in the treatment we received and the number of fixes and repairs required for a BRAND NEW HOUSE. The Lennar Title Office was absolutely horrible we were lied to repeatedly, just terrible.
Lennar responded:
Hi, thank you for your review. We are disappointing to hear about the poor experience you had with Lennar Title and the number of items that needed to be addressed after closing on your new home. If there is anything we could do to help follow-up, please contact us directly at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 3
Lennar - Was pleased with courteous manner they always displayed
- Maynell H.
- Verified HomeBuyer
- November 18, 2021
- Bulverde, TX
Was pleased with courteous manner they always displayed
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Have couple of issues, lennar want me to do a zoom call.
- Edward B.
- Verified HomeBuyer
- November 16, 2021
- Bulverde, TX
Have couple of issues, lennar want me to do a zoom call. Should send a guy to address issues which are minor instead of having to make time for this.
Lennar responded:
Hi Edward, thank you for your review. We would like to apologize for any issues you have faced with getting items resolved in your new home. If there are any items requiring attention, please do not hesitate to contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - There is cheap wood fencing
- Anonymous
- Verified HomeBuyer
- November 16, 2021
- San Antonio, TX
There is cheap wood fencing
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 5
Lennar - Professional and rapid respond to any issues
- Daniel H.
- Verified HomeBuyer
- November 16, 2021
- San Antonio, TX
Professional and rapid respond to any issues
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - More specification of alternative houses.
- Mayra M.
- Verified HomeBuyer
- November 10, 2021
- Converse, TX
More specification of alternative houses.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Went well inform.
- Arturo B.
- Verified HomeBuyer
- November 10, 2021
- San Antonio, TX
The agent did a great job and show me all the new locations.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I was told I would get two walkthroughs before closing, I only
- Robert M.
- Verified HomeBuyer
- November 09, 2021
- Converse, TX
I was told I would get two walkthroughs before closing, I only got one so I didn’t see that the fence gate was on the wrong side of the house, no one told me that they only put grass down 20 feet from the back of your house so I have a good 10 feet of mud when it rains, wasn’t aware fence would not encompass the back door area. Read everything and ask the questions that you may think are stupid
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - While there is a warranty, it is really difficult to have anything
- Megan D.
- Verified HomeBuyer
- November 09, 2021
- Seguin, TX
While there is a warranty, it is really difficult to have anything fixed. I have to follow up like a bill collector to have contractors come to fix anything (aside from Casa mechanical - they have been AMAZING), and its really, really annoying. Some of the materials used don't equate to how expensive our house was, and it leaves a bad taste in my mouth that its so hard to get anything fixed.
Total Score 5
Quality 3
Trustworthiness 2
Responsiveness 1
Premium Price for Minimum Quality
- Anonymous
- Verified HomeBuyer
- November 09, 2021
- San Antonio, TX
They don’t do anything over the bare minimum… unless you want to pay an arm and a leg. Avoid Lennar, Lennar Mortgage, and Lennar Title they’re all equally as bad and have horrendous customer service.
Lennar responded:
Hi, thank you for taking time to write a review. We are sorry to hear about your poor experience and disappointing customer service. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 2
Responsiveness 3
Lennar - i had a grest experience with my sales assosciate Ferguson
- Mario M.
- Verified HomeBuyer
- November 05, 2021
- San Antonio, TX
i had a grest experience with my sales assosciate Ferguson
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Overall, I am happy with the home.
- Vivian D.
- Verified HomeBuyer
- November 02, 2021
- San Antonio, TX
Overall, I am happy with the home. I like the floor plan and it works for me very well. Some things that I would note is that there were things that would have been nice to add, window screens, back door, medicine cabinets, entrance closet, and full grass coverage of back yard. Otherwise my buying experience was good.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
The lack of communication
- Anonymous
- Verified HomeBuyer
- November 02, 2021
- San Antonio, TX
The lack of communication - such as never telling us when you wanted us to pay the energy bill (even though we had been asking you and the energy company). So ins instead, our home lost power. Thankfully we were home and could rectify it immediately, but as a military family, imagine if we weren't? Food isn't cheap these days.
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 2
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