Lennar Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Lennar.
Read all 984 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in San Antonio Area
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Customer Reviews
Terrible
- Reynaldo V.
- Verified HomeBuyer
- October 05, 2021
- Bulverde, TX
Lennar is terrible all the way around starting with local representatives. I have been in my home for over 3 months and work still needs to be done in my front yard. From the start we had to move in with out our yard having SOD in place. Our final walk through was scheduled the same day as closing day ridiculous! Items found that needed repair or touch ups never got completed and our house was turned into us dirty and filthy even tho I was told a cleaning crew would come bye to deep clean the home a Brand new home!
Lennar responded:
Hi Reynaldo, thank you for this review. We would like to apologize for the frustrations you have experienced with incomplete items in your new home. If there is anything still outstanding in which we could provide assistance, please send us an email at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Failures in closing process. Missing dates without notification poor quality of work delays and inconvenience in correcting items that should not have been wrong in the first place
- Stacie C.
- Verified HomeBuyer
- September 28, 2021
- New Braunfels, TX
San Antonio Lennar was the worst homebuyer experience I’ve encountered with multiple purchases to my credit. Be prepared to pay out of pocket to correct their building errors and hotels for missed closing dates with NO notification.
Lennar responded:
Hi Stacie, thank you for sharing your review. We apologize for the issues you faced during the closing process with your new home. If there is anything we can do to help going forward, please feel free to contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Lennar - First time I called Lennar’s Waterwheel office I was told I couldn’t
- Manuel R.
- Verified HomeBuyer
- September 14, 2021
- San Antonio, TX
First time I called Lennar’s Waterwheel office I was told I couldn’t buy a home out of California where i was stationed as a Texas RESIDENT with a Texas drivers license where I was registered to vote IN TEXAS. Only bought this house as a temp with disabled VA loan will not be staying past 1 year. 0/10.
Lennar responded:
Hi Manuel, thank you for taking time to write a review. We would like to apologize for any frustrations you faced when buying your new home. Please do not hesitate to reach out to us at corporatecustomercare@lennar.com if you have any additional items requiring attention. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 2
Responsiveness 1
All Terrible
- Dominic H.
- Verified HomeBuyer
- August 27, 2021
- Bulverde, TX
No attention to detail. Workmanship is poor. Grass they laid down is terrible. Damages were done after I closed to my property from a Lennar sub and Lennar told me to handle it with the sub.
Lennar responded:
Hi Dominic, thank you for the review. We would like to apologize for the frustrations you experienced with the workmanship and subsequent issues during repairs. Please reach out to us at corporatecustomercare@lennar.com, if there are any items we can help provide assistance. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Do not buy from Lennar
- Anonymous
- Verified HomeBuyer
- August 03, 2021
- San Antonio, TX
Do not buy from Lennar
Lennar responded:
Hi, thank you for the review. We are sorry to hear about your disappointment with your new home. Please reach out at corporatecustomercare@lennar.com, if there is anything we can do to assist. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
Complete unethical builder
- Madelyne M.
- Verified HomeBuyer
- July 21, 2021
- New Braunfels, TX
I went with an outside lender because they had a more competitive interest rate, which Lennar allows you to do. My original close date was 2/19. Due to a snow storm in Texas (A FEMA declared disaster) we were pushed to the following week 2/26. The appraisal company (hired by my Lender) was rescheduled for 2/23. The appraiser called to have the house be open and that they were on their way. They no showed. I couldn’t close on 2/26. This is where Lennar gets extremely unethical. Lennar tells me since I am “out of contract” at this point, that they are going to raise the purchase price of the ...
Lennar responded:
Hi Madelyne, thank you so much for writing such a detailed review of your experience. We are extremely disappointed to hear about the issues you faced that were impacted by the storm in Texas and subsequent issued you faced throughout the purchase process. If there is anything we can do to assist, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lack of communication and willingness to do your job
- Brian F.
- Verified HomeBuyer
- April 22, 2021
- Converse, TX
Don't buy from lennar. They won't do anything.
Lennar responded:
Hi Brian, thank you for sharing your review. We apologize for the lack of communication you have experienced. We would like to follow-up on any issues you have faced, along with any outstanding items requiring attention. Please send us a note at corporatecustomercare@lennar.com, with any details you wish to provide, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Lennar - Quality Control bad in construction
- Jorge M.
- Verified HomeBuyer
- April 07, 2021
- Converse, TX
Quality Control bad in construction
Lennar responded:
Hi Jorge, thank you for the review. We are sorry to hear about any quality control issues you have experienced with your new home. Please contact us at corporatecustomercare@lennar.com with any details you can provide, if there are outstanding items that need attention. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The lack of concern to detail when building
- James L.
- Verified HomeBuyer
- March 31, 2021
- San Antonio, TX
Pay close attention when having your home built, do your inspection throughout entire building. Hire your own inspector. The construction don't care about your home. The worst nightmare in my life. No respect toward the new homeowners..
Lennar responded:
Hi James, thank you for taking the time to leave a review of your experience. We apologize for any issues you have faced with your new home. If there is anything we can do to assist, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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