Lennar Reviews in San Antonio, TX

Lennar uses unskilled contractors and cheap materials, contractors and subcontractors don’t know what they’re doing and have this “I don’t care” attitude. Getting anything done or fixed or repaired is extremely difficult and have to resort to escalating to Lennar Head Office. Construction managers and customer service reps all make big promise, trying to get you to close sooner. As soon as you Close on your house, game over, Lennar won’t touch or repair anything. Lennar needs to learn to treat their customers with respect. It’s very difficult dealing with Lennar. I hope that Lennar, some day will learn from their competitors D-R Horton - their home sites are clean and tidy, D-R H uses good materials and their contractors do a better job. Go to any Lennar construction home site and it looks like it was hit by a hurricane. Lennar doesn’t even have security at their new communities, homes are often targeted by thieves who break in and steal from new homes or simply walk into any open homes and steal brand new materials. This has been brought up to Lennar locally and no one does anything about security. All they need to do is , have a security guard or a camera that won’t allow people with pickup trucks to drive into the new community after 8PM or at least take a picture of their license plate. Nobody should be driving into the community and roaming around at night and late at night , might night and past midnight. I guess Lennar upper management don’t care that thieves steal material and appliances from homesites, I’m sure it’s cheaper to hire a guard for 8 hrs at night at $10 per hr but Lennar won’t do it. Lennar used to have cameras with lights on poles in new communities with signs “no trespassing, video surveillance etc””. Lennar has removed all of that. It doesn’t make sense. ... More

The only positive experience that we had was with our Lennar realtor, Brandon. That's the only good thing that I have to say about the whole experience.

We couldn’t move in for 30 days after closing because the sod wasn’t installed and we have dogs. Both yards were a giant mud pit, and the lack of sod almost caused the house not to close. Then when we needed to access the plumbing clean out, they had buried it in the dirt and sod and came in with a backhoe and ripped it all out. It has yet to be replaced. The house has flooded 3 times now when using the washing machine, dishwasher doesn’t work due to incorrect wiring. There’s a huge gap in between the floor and backdoor where cold air blows in constantly. Numerous other issues and we have only been in this brand new house for 2 weeks. After talking to neighbors, we are coming to expect many other issues to arrive in the near future. Disappointing to say the least. ... More

Apply your hard earned money somewhere else. Voss Farms Lennar is built on nothing but shortcuts, the contractors are not overseen. They do what and how they want. I would have though that Lennar would oversee someone building under their name. From start to finish everything was presented in a misleading way. You will not find out till after you close and do not even get me started on the homeowners association, or the solar contractor that you are forced to use.. BEWARE, BEWARE, BEWARE

I hope this information is shared with other potential buyers. People must understand that buying a house process, is a for-life transaction, which makes the house buying decision a very important one in your life. In looking back to the time when we closed on our house; it was a very difficult road to get to the point where we are today. We had to make sure the final buyer walk were done, and all details found on the house were notated and addressed. in a timely manner. We hired an independent inspector to inspect the house. All issues found by the independent inspector were mostly workmanship issues. poor termination, wrong doings, and poor quality control issues. I am not a first time house buyer, and my expectations are, that the builder turns a house to the buyer (me) as promised. My expectation was to walk into a house that resembles the same standards of the model homes that I was shown, when I was doing the shopping for a house process. And this was not the case. It took many calls, emails, text messages, etc. to get the customer service dept. address the issues I kept finding in the house. I feel, this whole process of calling Customer Service Dept. would had been unnecessary if the house I purchased, was turned into me, the buyer in the same conditions of the model home I visited. That was my expectation. thank you for reaching out. ... More

This will be THE LAST time I ever buy a Lennar home and I will tell everyone who asks me, how crappy this house is. We basically only moved forward with the purchase because it was buy this house or be homeless. We pay so much money for a house that comes with the bare minimum. We don't even have a back yard water faucet and live facing a retention area. If that area ever caught fire, we have no way of helping contain that. No window screens, our home inspector was shocked with no screens. The door ways to the restrooms are not wheelchair accessible as they are so narrow. We live in TEXAS and the home came with no ceiling fans. The walls and insulation are so weak, someone standing at our front door or even on the front porch can hear us speaking inside. We had our first storm last night and it felt like the house was going to blow apart. The workmanship of the painting in the home is bad, we can see imperfections everywhere in the framework. Poor experience from the salesman we used to the closing. Never again! ... More

it was the worst experirnce I have ever had in purchasing a home.I have bought homes before and nothing like this I felt intimidated, the mortgage people the escrow people seemed mot to know whst they were doing making me do thingd over andover No more lennar forme!!!

Worse experience in my life. Lennar has different departments and they don’t communicate with each other. Zach the sales spokesperson for the area was useless, couldn’t be found no text, or call. I seen him only one time out of 5 months. He was always off or on vacation. No help. The builder hired bad contractors to do the plumbing and had multiple leaks that needed to be correct before closing. The cleaning people flooded my house because the builders didn’t tell them they haven’t completed a flow test yet. Abraham my loan officer was unaware of certain charges to his own closing disclosure and couldn’t explain them to me. Even now after a month of being in the house Lennar Title called me and said they forgot to have me sign a document a whole month later. A week before closing the new plumbers found a bulging pipe underneath my house had to rip up the foundation in my kitchen to fix. My closing date moved 5 times from the original June 21 to Aug. 11. I say this emphatically do not, do not chose them as a builder. Only saving grace was Matt after I couldn’t contact with Zach, Matt was there to help me and my family go through the process and keep me updated. To say all of that I wouldn’t have pick them. Good luck. ... More

Absolutely terrible. Haven't been in two months and we have massive cracks in the walls. The doors don't shut or latch and they have fixed them 5 times already and they still don't work. We don't have running cold water. I have called over and over and I just get the run around and nothing happens. We still have things broken from our initial walkthrough that should have been taken care of when I moved in. Ive asked to get someone else to be put on the case and nothing happens and the same guy Rene doesn't help or schedules and no one shows up. Stay away from this company.

I think poor workmanship no screens no garage door opener no deck build even though there were 30 inches between foundation they just moved up the dirt snd put grass on top. No caulking on floor for kitchen island. No quarter rounds anywhere on the floors Less cabinets in kitchen no cabinet in laundry toom. Shelves that are too high up. Bricks sticking out by the front entrance. Garage door is damaged. Driveway looks bad no gutters. Garage breakers are not strong enough. It keeps popping off no linen closet no drawers in the master bathroom. The exhaust in the kitchen above microwave is not connected. At closing of escrow just got handed a folder with no information on the HOA. Was contacted and was told the would FedEx it. Still waiting. It is a shame to be treated this way. Had a Richmond home before and was treated so much better. I will not ever recommend a Lennar home again ... More

Just bought a Lennar home and I advise everyone to avoid buying these homes. These homes are cheaply built, workers drink on the job (I have the beer cans in my house to prove it), and there is no urgency when it comes to resolving issues. There is no reason why brand new homes should be having any issues - we even experienced a gas leak our first night on the property! They should be ashamed of themselves and I suggest they cut their prices for these homes.

Worst experience ever. the sales rep was the worse along with the CM. no communication. Absolute nightmare! I had to reach out to the area sales manager so she could help expedite the construction process.

Probably the worst consumer buying experience in my life. I have bought many new homes, from many different builders and the lack of professionalism I experienced from this home builder goes beyond description. I'm so over my Lennar home purchase fiascos that I'm just done even mentioning it anymore. I will never.... ever.... ever.... spend my hard earned money on another Lennar Home nor will I ever recommend them to anyone I know or who inquires about my experience with this builder..

In the first month after closing we ran into a few issues that couldve been avoided. Repair times tool longer than they should. Communication is not a thing with Lennar. The construction crews like to cut corners when building the homes. Lennar doesn't not fill the backyards with grass, some of ours is only dirt. Cracks in the concrete were immediately noticed after closing. Lennar title gave us the wrong amount for closing costs and almost delayed our closing. Our closing date was pushed back about 3 or 4 different times. Plastic bathroom walls were not pushed together correctly, construction manager basically told me im SOL. Grass that was put down was mostly dead prior to it getting here. Our backyard is constantly soaked with water by our back gate, lennar said we can't do anything to fix it. Our particular house was the 3rd house we tried to buy in a 7 month period. 1st one we decided not to go with a 3bd and go with a 4bd. The second home appraised for less than the sell price of the home. The 3rd house was the exact same floor plan as the second, and 2 houses down. Appraisal came in about 2k over sell price. The 2nd house that appraised for less, Lennar wanted us to come out of pocket 6k more, they were UNWILLING to work with us 1st time home buyers. Lennar added a 11k fee essentially due to where the house was located in the neighborhood, bringing out total from 263k to 274k. Even after the final walk though there were issues that weren't fixed, not the biggest of deals but still. About a month after being in the home, we came to find out we had a major gas leak coming from the back of our stove. The fitting wasn't connected properly on the back. I'm assuming during construction a screw driver was drooped into the plumbing pipe in the guest bathroom. Plumbers had to take out the floor, break the wall, base board and concrete to get to the pipe. Then they cut the pipe, took the screw driver out that was causing backup in our toilet AND bathtub. Took about 3 weeks for someone to fix it after multiple phone calls, texts, and putting in claims. Our attic door was not installed correctly. Attempted to have it fixed twice but still no response to it. Im sure I'm missing more stuff. ... More

I don't know where to begin with this awful journey we had on the home buying process. From lack of communication from the loan processing aspect to the abysmal workmanship done on the house. All I can say is, if you decide to go with Lennar GOOD LUCK AND GET YOUR OWN INSPECTION.

It was horrible I will never recommend this builder to anyone!

Move in date was pushed several times, over 26 items failed inspection, communication with the builder and management was absolutely horrible. Would not recommend to anyone. The day I got my keys there was taco bell trash on the counter and paint on the floors still. This was after having to accept a list of things that were not fixed on move in. Just the absolute worst experience I have ever had, specially when spending so much money. Will never go through Lennar again.

From the start the person we connected with we had poor communications with she never returned or answered calls. This also goes for the loan agent Trisha Ayala was TERRIBLE. The loan processers were all TERRIBLE. Very poor communication and not trust worthy not honest. Would never recommend them or to anyone wanting to buy a house.

Very Poor, experience, no communication from the Lennar. Had to involve management for every little thing. They did not even care to answer phones on day of closing. I left messages and received a call back after 24 hours, that too after 5 emails cc'ing the management. Lennar Mortgage is most inefficient, Loan officer change rate on you without your knowledge, lie and are dishonest. They cannot answer one intelligent question, and their management is equally dishonest and encourage their unlawful ethics.

This is our 2nd new home buying experience and Lennar is BY FAR the worst builder we have ever dealt with. The quality of work is absolutely atrocious, there's no pride behind their workmanship. They try to save a dollar where they can, which means your home will not have a DOORBELL, a peephole or a microwave. The list could go on for a long time but these are a few examples of just how low they go. The buying process was an absolute nightmare and after talking to neighbors, we're far from the only ones with this experience. I would be embarrassed to work for them and several representatives were. ... More

Unfortunately my agent did not check in with me regularly to give me updates. My closing date was pushed back 5 times. The last 2 times I was notified in less than 48 hours. The delays turned out not to be due to the supply chain issues but instead Lennar dropped the ball with city permits and permits for my gas meter. I was given the excuse that they lost construction staff in my neighborhood. When I moved in the "deep clean" was not done and several items needed work. It took about 3-4 weeks to resolve. Unfortunately for my subdivision it seemed as though no one was communicating with each other. It wasn't the happy new home ownership experience that I SHOULD have had. ... More

I’m sorry I don’t have nothing great to say about Lennar I’m really disappointed with the service after I sign for the house

The craftsmanship is a disaster. The corners on the rounded wall has plastic exposed. The floor was not cleaned for paint and tape adhesive. The windows and hot water connection in master bath were not repaired after multiple after multiple complaints. The home hand off was delayed by Lennar which drove the interest rate significantly and the lender was, lack of a better term, super arrogant and wantedly delayed locking the interest rate. The sales people were terrible and were very unsupportive. There was no help during the move in time and never gave the hand out for essentials like water or natural gas providers. The mail box key address provided was incorrect I would not recommend Lennar if you are looking for a home in New Braunfels, TX ... More

Lennar sales, mortgage, insurance and the builder were the worse I've ever dealt with..

This is a 410k house but like 100k. Nothing is even, straight, or symmetrical. You should be ashamed of yourselves for selling this. Also, can we get a translator when someone comes to make touch ups or repairs? Soo far the communication is awful and they leave worse than it started and have no idea what we are saying. This entire house is a disappointment and until it’s fixed I’m recommending no one