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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 1148 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

1148 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.3

Responsiveness 3.2

Lennar in San Antonio Area

View Homes

Customer Reviews

Good value for the price

  • Ron W.
  • Verified HomeBuyer
  • June 22, 2021
  • San Antonio, TX

Sales experience was great along with the walk through prior to closing. The frustrating part came when trying to get everything fixed. The quality control is not good so multiple things had to be corrected multiple times to include major corrections like to the flooring and the siding. My requests also went unanswered. Took over a month to transfer water into our name because the correct amount of trees weren’t installed to begin with. Of course I had already had the irrigation system put in when they had to throw a random tree in an odd spot just to pass the inspection. Overall happy but ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Would recommend to family and friends.

  • Iridian N.
  • Verified HomeBuyer
  • June 15, 2021
  • San Antonio, TX

In a market where everything could have turned, Lennar and their team made it happen for me. My turn around was 30 days and I couldn’t have been happier. Being a first time homebuyer, after going through several agents and other builders, Lennar gave me what I needed. The home is simple, but it’s a great starter home, and I would absolutely buy from them again. Although some teams weren’t as thorough as others, a little persistence got the job done.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Underwhelmed by and disappointed overall

  • Anonymous
  • Verified HomeBuyer
  • June 06, 2021
  • San Antonio, TX

The beginning of the process started fine, the sales department knows how to pull emotional strings. Lennar’s tag line of “everything’s included” is only true for luxury homes. Every room in the home I purchased has issues with quality and poor installation, just barely to squeeze by the building code. Sod was laid over garbage in the yard and patched together with a variety of grasses. All in all, I paid for a roof and walls. There were no quality checks during construction. I had to contact the mortgage department (Lennar was the lender) twice as my HOA almost sent me to collections. The ...

Lennar responded:
Hi, thank you for sharing your experience with us. We would like to apologize for the issues you outlined including the overall finishings of your new home and subsequent billing issue with your HOA. Please reach out to us with any items still requiring attention at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Lennar - The quality of the building materials is evident as you study

  • Albert L.
  • Verified HomeBuyer
  • June 01, 2021
  • San Antonio, TX

The quality of the building materials is evident as you study the home construction more carefully.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I did the walkthrough inspection in Nov.

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2021
  • San Antonio, TX

I did the walkthrough inspection in Nov. 2020 with issues of back door. I closed Jan 2021 and here I am end of May 2021 and back door STILL is not fixed by now needs to be replaced because of they’re 3 trips out they STILL cannot do right by me. The new homeowner of a NEW HOME. This has put a thorn in my home buying experience with Lennar

Lennar responded:
Hi, thank you for sharing your experience with us. We are sorry to hear about the ongoing issue you outlined regarding your back door. If you could send us any additional information, including your contact and details regarding the issue, we will follow-up. Please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Thanks Lennar!

  • Susan H.
  • Verified HomeBuyer
  • May 25, 2021
  • San Antonio, TX

Everyone is so nice and helpful. The easiest home buying experience ever.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great buying experience

  • Rebecca J.
  • Verified HomeBuyer
  • May 20, 2021
  • San Antonio, TX

Great buying experience. Only issues were the issues I had with glue, paint, and caulking that was on my floors that were not cleaned up.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - While the home is great and really happy with it.

  • Stefanie S.
  • Verified HomeBuyer
  • May 07, 2021
  • Bulverde, TX

While the home is great and really happy with it. Many things were not considered. The quality of materials used is pretty low for the $$ of the home. Also when the shower was extended, there clearly wasn’t much though put into how people use it. There should of been an extended master double vanity of there and a slightly smaller walk in shower. Also tile looks unfinished without it going to top of half wall and to the shower head. Also there is no closet space for linens and towels which is odd in this size home to not have a single closet for linens.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Overall, but...

  • Anonymous
  • Verified HomeBuyer
  • April 27, 2021
  • San Antonio, TX

Overall process was great for the exception of the loan process in which we experienced poor communication with our loan officer

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 2

not doing what they said they would do. and poor quality.

  • Henry M.
  • Verified HomeBuyer
  • April 23, 2021
  • Bulverde, TX

You better think twice and get a second opinion.

Lennar responded:
Hi Henry, thank you for sharing your review. We are sorry to hear about your disappointment with the quality of your home and the communication you have received from the team. Please reach out to us at corporatecustomercare@lennar.com, with any outstanding items requiring attention and we will follow-up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lack of communication and willingness to do your job

  • Brian F.
  • Verified HomeBuyer
  • April 22, 2021
  • Converse, TX

Don't buy from lennar. They won't do anything.

Lennar responded:
Hi Brian, thank you for sharing your review. We apologize for the lack of communication you have experienced. We would like to follow-up on any issues you have faced, along with any outstanding items requiring attention. Please send us a note at corporatecustomercare@lennar.com, with any details you wish to provide, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Terrible. Do not recommend at all.

  • Chelsie H.
  • Verified HomeBuyer
  • April 20, 2021
  • Converse, TX

We have had problems after problems and then are never contacted again. And when we make contact again we are told they will be there to fix something soon and then they don’t fix it. The few things they have “fixed” are then shortly after broken again. I absolutely do not recommend.

Lennar responded:
Hi Chelsie, thank you for taking time to leave a review of your experience. We would like to apologize for the frustrations you have faced with repeat issues arising in your new home. Please do not hesitate to reach out to us directly at corporatecustomercare@lennar.com, with any items still needing attention and we will follow-up for you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Extended care

  • Maria D.
  • Verified HomeBuyer
  • April 09, 2021
  • San Antonio, TX

The builder and PM were tentative well after the move in

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - Great experience overall.

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2021
  • San Antonio, TX

Great experience overall. Some ups and downs but they were made right by the Lennar team.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - There was a lot of back and forth between what Lennar should/should

  • Melanie R.
  • Verified HomeBuyer
  • April 08, 2021
  • Bulverde, TX

There was a lot of back and forth between what Lennar should/should not be doing for their customer. This led to some animosity at times, however nothing was ever asked of Lennar that should not have been handled without even asking. Overall, for the most part things were completed before I moved in.

Total Score 3


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - My thoughts are still out.

  • Timothy E.
  • Verified HomeBuyer
  • April 08, 2021
  • San Antonio, TX

My thoughts are still out. Waiting for closing day. I would like someone from upper management to contact me when done

Total Score 3


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - A very smooth home buying experience.

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2021
  • Converse, TX

A very smooth home buying experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - they use the Cheapest interior paint and a lot of the drywall

  • gary h.
  • Verified HomeBuyer
  • April 07, 2021
  • Schertz, TX

they use the Cheapest interior paint and a lot of the drywall in the garage is Chipped on the bottom

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Absolutely lobe my new home!

  • Aileen A.
  • Verified HomeBuyer
  • April 07, 2021
  • San Antonio, TX

Absolutely lobe my new home! The Lennar team has been extremely responsive even now that I’m in the home. The level of service has exceeded my expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Zero Communication

  • Brett H.
  • Verified HomeBuyer
  • April 07, 2021
  • San Antonio, TX

The communication throughout this whole process has been terrible. The building of the home was a total rush job. The NHO was a disaster. 2 more walkthroughs were needed to make sure all the repairs and touchups were done. I will never work with Lennar again

Lennar responded:
Hi Brett, thank you for taking the time to leave a detailed review of your experience. We apologize for the issues you have expressed regarding the lack of communication during the construction and completion of your new home. If you could send us an email at corporatecustomercare@lennar.com with any additional details, including contact information, we will follow-up for you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Lennar - I wish our home came with standard window screens.

  • Bonnie F.
  • Verified HomeBuyer
  • April 07, 2021
  • San Antonio, TX

I wish our home came with standard window screens. I was told we had to buy our own.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Quality Control bad in construction

  • Jorge M.
  • Verified HomeBuyer
  • April 07, 2021
  • Converse, TX

Quality Control bad in construction

Lennar responded:
Hi Jorge, thank you for the review. We are sorry to hear about any quality control issues you have experienced with your new home. Please contact us at corporatecustomercare@lennar.com with any details you can provide, if there are outstanding items that need attention. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Everything went smooth and would recommend Lennar to friends

  • Justin S.
  • Verified HomeBuyer
  • April 07, 2021
  • Saint Hedwig, TX

Everything went smooth and would recommend Lennar to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It’s all great

  • Troy C.
  • Verified HomeBuyer
  • April 07, 2021
  • San Antonio, TX

All the people at lennar are great to work with I would do it again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my home

  • Yamileth P.
  • Verified HomeBuyer
  • April 07, 2021
  • San Antonio, TX

I love the easy process to buy my home with lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5