Lennar Reviews in San Antonio, TX

James has been great taking care of the minor repairs we needed fixed. Always fast response.

Good customer service and care

Pay close attention when having your home built, do your inspection throughout entire building. Hire your own inspector. The construction don't care about your home. The worst nightmare in my life. No respect toward the new homeowners..

My initial experience was positive. Over time I began to see many issues, there was a lack of communication between Lennar personnel and the home finance company, as well as a lack of communication between lennar employees which caused unnecessary headaches. When we finally did get into the home, the final cleaning hadn't been done, the paint job was amateur: overspray over the side of the house and external paint over sprayed into the home as well. After the sod was put in, the yard was very uneven, there were several voids where no sod was put in and I'm still trying to patch my lawn up, and they only cover 20ft of the backyard which everyone at lennar failed to inform me of and was not in the contract. Some of the positive notes I'd like to mention is that the Lennar maintenance team is very quick to respond to issues inside and outside of the home, the construction manager was helpful in getting us the info necessary to register appliances in the home as well. ... More

I just want people to make sure they do the inspection correctly and not to sign until everything is fix. Especially the floor.

Sales rep was nice but not very knowledgeable

I couldn't get hold of the office. I called alot. Had my loan sold to another lender. I was never told that. House is great

I had issues with floor. I feel that it should have been replaced. It still looks like the planks are popping up but they are not perfectly flat. Others issues were attended to and done very well. The maintenance crew and formen supervisors were very attentive to my needs.

Workmanship of the home could have been much better not so impress on how it was put together. Found to many defects backyard could have been leveled much better etc. Eagle Mortage office set me up for failure, informing and was written on my contract that HOA was paid monthly then I get a bill from spectrum stating I had a balance and a late payment fee added to my bill of $40. Spectrum has informed me HOA is paid annually. This could have been avoided if I was given proper instructions. Eaglemortage should be liable for the late fee, since I was not at fault. Communication with the buyer needs to be more clear and written as well from Eaglemortage. ... More

I really appreciate the quality work they did and any issues was Taken care right away The only issue is that hopefully we have some shopping stores around this neighborhood

The issues I ran in to was the dishwasher unit was leaking. I had to call and set up GE to come out and repair it. 2nd issue was a major one. The air-conditioning unit was leaking fluids from inside the walls of the house. They came 3 times until it was finally repaired. Not something I would expect on a new home. Total repair time was about a month. Luckily this all happened while we had cooler weather. Otherwise had it been in the summer then this review would be different..

Have had a few issues once I moved into the home. Was not too happy that my driveway is such a steep slope and that i have stairs going into my garage because it takes up so much space and not good for my son who has a disability.

I have been around home building my entire life and have never seen a house get built with such lack of care. There were so many things that stood out to show that one the contractor is either way to rushed. Or two they just don’t care. Walls with very little or no paint. Tile that didn’t get grouted in places. Brick work that looked like a little kid did it. List goes on and on. This is just the builder side of things. I have plenty of complaints for the entire company.

When me and my wife first met David, we feared that we would be filling out paperwork and then moving into a house that didn't meet our expectations and that wasn't the case at all! To this day, after a month of me and my wife living in our first house, David still does everything he can to get answers for us or even asks how we're doing with the house.

Great experience w/ Lennar mortgage/sales and builder. Also, very quick response on any warranty work that we put in orders for!

Great response to repair on front trim of home

For the most part other than a few small items, the house is well built ands suits my needs.

Both of the above and Anna at the sales office went out of their way to make us happy in our new home.

I love my house but some of the staff was difficult to work with and wouldn't respond in a timely manner.

Great sales experience, sales person found me a great place

The house is great, but after 4 months living in it, I still have unresolved issues. I've gone through 2 construction managers and 1 supervisor, and at this rate, I have no idea the status on anything... quite frustrating.

Excellent customer service! Very responsive

Multiple issues that took some time to fix. Slow response time. Paint is poor quality and they do the bare minimum. We moved into a smart house but it was a dumb house for a couple weeks due to no communication from builders and subs needed to hook everything up.

Overall adequate but not exceptional construction work.

Jaime was great to work with during the buying process. At closing, there were many items that needed correction like painting, wrong windows, landscape issues etc. I was working with Brian, the construction manager for our home. I had to keep reaching out to get him to come check out the issues. He came multiple times to inspect the same things. Weeks would go by without follow-up. Landscape was addressed poorly weeks later. It’s been almost 2 months since our last communication. I still have the wrong windows in my bathroom, among other things. I’d like to give zero stars because of how frustrating this experience has been. But I will give 3 because initially the process of buying went well. ... More