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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 1114 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

1114 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.3

Responsiveness 3.2

Lennar in San Antonio Area

View Homes

Customer Reviews

Awesome Company

  • LaFonda D.
  • Verified HomeBuyer
  • March 24, 2020
  • Converse, TX

From start to finish, Lennar is by your side all the way!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - workers may not have very much experience on certain job done

  • Vijay K.
  • Verified HomeBuyer
  • March 24, 2020
  • Converse, TX

workers may not have very much experience on certain job done work on this house like paint putting fixtures.paint wasn't done right

Lennar responded:
Thank you for taking the time to share your comments with us and I'm sorry you feel this way. I would like to hear more about your experience and have it addressed by our management team. Please send us an email to corporatecustomercare@lennar.com with your experience, contact information and home address.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Disappointed

  • Johnnie G.
  • Verified HomeBuyer
  • March 24, 2020
  • San Antonio, TX

Not the home buying experience I wanted. Disappointed.

Lennar responded:
I'm sorry to hear you aren't satisfied with your experience. I would like to hear more about it and have our management team review. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Lennar - very responsive with requests to complete items after we moved

  • Yvonne B.
  • Verified HomeBuyer
  • March 19, 2020
  • San Antonio, TX

very responsive with requests to complete items after we moved in

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Sales and construction manager very helpful

  • Yeriza R.
  • Verified HomeBuyer
  • March 18, 2020
  • San Antonio, TX

Sales and construction manager very helpful

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Great floor plan - Gilson model - need better/more quality construction checks while home is being built

  • Juan M.
  • Verified HomeBuyer
  • March 18, 2020
  • San Antonio, TX

courtesy Lennar employees

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Thank you

  • John F.
  • Verified HomeBuyer
  • March 17, 2020
  • Converse, TX

I appreciated the ease of the process and the results

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Would not recommend

  • Ivan L.
  • Verified HomeBuyer
  • March 17, 2020
  • San Antonio, TX

Construction Managers are unresponsive

Lennar responded:
Thank you for taking the time to share your comment with us and I'm sorry to hear you are experiencing communication difficulties. I'd like to review this further for you, please send us an email with your experience, contact information and home address to corporatecustomercare@lennar.com.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - Not explaining about the warranty of the house

  • Edwin M.
  • Verified HomeBuyer
  • March 17, 2020
  • San Antonio, TX

Not explaining about the warranty of the house

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 1

Worry free

  • Robert W.
  • Verified HomeBuyer
  • March 17, 2020
  • Cibolo, TX

Trevor kept in contact consistently throughout the process anything that can up he had the solution waiting for us he also was available to answer any and all questions I had which helped ease the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I’m not quite sure

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • San Antonio, TX

As long as your issues are within your 30 days of moving in are taken care of you’ll have no problem. I can’t say 100% but it seems like any work order you put in after your 30 days of moving in “isn’t covered “ grant it my issues were a little unconventional but I really hope I don’t need my warranty because I feel I might have a lot of problems.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

complete

  • John V.
  • Verified HomeBuyer
  • March 17, 2020
  • San Antonio, TX

Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good and bad

  • Amy F.
  • Verified HomeBuyer
  • March 06, 2020
  • San Antonio, TX

Definitely lots of issues closing, things to correct and fix after the purchase, some things what were done via a shortcut and we still haven’t gotten our touch up paint kit. The style and layout of the house is great and the color scheme is what we wanted. The size of the lot and location is why we went with Lennar.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Good first home buying experience

  • Anonymous
  • Verified HomeBuyer
  • March 06, 2020
  • San Antonio, TX

Overall good experience, did get the closing date moved a few times but that is inevitable sometimes. One thing I wish they would’ve actually mentioned is the sod in the backyard is not all the way included, it is in the brochure but there’s so much information on it it get overlooked. The loan officers were very patient, really went out of their way to make as easy as they could, the seller was also great.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 3

Not Impressed

  • Jannah M.
  • Verified HomeBuyer
  • March 05, 2020
  • New Braunfels, TX

I took the time to write a long review and due to a not so nice review it was not published. So this is my second attempt will see how it goes. Im not impressed with the quality of work on my home. They used cheap products. I will add all buyers should be told they only give you 20 feet of grass in the back yard. Very disappointed in Lennar.

Lennar responded:
Hi Jannah, thank you for your feedback about your purchase and your initial review. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. We hope that your experience has improved! – Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 4

Responsiveness 5

First time home buyer

  • Jacob C.
  • Verified HomeBuyer
  • March 04, 2020
  • San Antonio, TX

Love Lennar, really happy with my purchase

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great service.

  • Trisha G.
  • Verified HomeBuyer
  • March 04, 2020
  • Cibolo, TX

Great service. I love my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy with my home

  • Julie S.
  • Verified HomeBuyer
  • March 02, 2020
  • Bulverde, TX

As with any new home, I had a few issues that needed to be addressed, but they have been promptly taken care of. They have a terrific crew of people. The home itself is beautiful and I absolutely love it!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

disapointment

  • John W.
  • Verified HomeBuyer
  • February 27, 2020
  • Bulverde, TX

New house and the driveway is already cracked. I was told nothing could be done, I've turned in the same problems three times now and they're still not fixed with no follow up. The workman ship is shoddy. There are hidden design flaws that you people have refused to take care of; All in all I would not recommend Lennar Homes to anyone.

Lennar responded:
Hi John, thank you for sharing your feedback about your new home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Not what we hoped for.

  • Kelly N.
  • Verified HomeBuyer
  • February 26, 2020
  • New Braunfels, TX

Shoddy craftsmanship all over. Trying to get the house is built and sold for the bottom line and not really caring about the finished product.

Lennar responded:
Thank you for sharing your comments with us. Please send us an email to corporatecustomercare@lennar.com with your address, contact information and any specific items you would like to call out so we can get them addressed for you.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Should be better

  • Anonymous
  • Verified HomeBuyer
  • February 26, 2020
  • San Antonio, TX

Lennar is always quick to respond to an issue, how ever I have had to contact you for the some of the same issues ore than once because it isn't getting done properly the first time. I expected top notch done right the first time kind of work from Lennar.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Poor workmanship and ZERO follow up

  • Gabriel G.
  • Verified HomeBuyer
  • February 26, 2020
  • San Antonio, TX

Sales experience was great. The construction managers have been horrible, do not do what they say they are going to do and have zero follow up, I have over 15 hollow tiles in my house that I’ve been trying to get fixed for almost 6 months. I’m still missing parts to my cabinets. Worst construction management team I have ever dealt with.

Lennar responded:
Thank you for sharing your experience with us. I'm sorry for any delays or miscommunication you may have experienced in getting your tiles addressed. Please send us an email to corporatecustomercare@lennar.com with your address and contact information so we can get this addressed for you.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Could use improvement

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2019
  • Bulverde, TX

As a new home buyer, while under construction I would like to select certain things, like flooring preferences/colors, etc. With these homes you cannot make any changes.

Lennar responded:
Thank you for sharing your feedback about the "Everything’s Included®" concept. We appreciate your comments and will make sure to share them with the team in San Antonio. We hope you enjoy your beautiful new home for years to come! – Lennar Customer Care

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Don't Buy a House From Lennar

  • Nathan C.
  • Verified HomeBuyer
  • November 28, 2019
  • San Antonio, TX

This review is not in regards to the location, the neighborhood, the local schools, etc... It is strictly about Lennar. I purchased a home from Lennar at the end of May 2019. My experience with Lennar before and after purchasing the home has been terrible. This company lacks communication, consistency, and quality, among other things. When we agreed to purchase the home that we liked, the closing date was originally set for early June 19. Lennar contacted us and said that the closing date could be moved up to mid-May. We agreed to that closing date. When that date finally came around, I ...

Lennar responded:
Hi Nathan, thank you for sharing your comments about your new home buying experience and the service you received after closing on your home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items or additional details, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Would not recommend to anyone

  • Brian H.
  • Verified HomeBuyer
  • October 25, 2019
  • New Braunfels, TX

LENNAR has no oversight or process to follow up on issues after the sale. Had 30 day walkthrough to see what need to be addressed haven’t been back since. That was 4 months ago. Wish they had a negative star all categories would receive a negative rating workmanship was poor at best. But they don’t care not there house just a paycheck for the workers.

Lennar responded:
Hi Brian, thank you for taking the time to share your comments. We are sorry to hear about the difficulties you've had. If you could please share any outstanding items with us at corporatecustomercare@lennar.com, we will review and follow up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1