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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 1115 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

1115 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.3

Responsiveness 3.2

Lennar in San Antonio Area

View Homes

Customer Reviews

Would not recommend to anyone

  • Brian H.
  • Verified HomeBuyer
  • October 25, 2019
  • New Braunfels, TX

LENNAR has no oversight or process to follow up on issues after the sale. Had 30 day walkthrough to see what need to be addressed haven’t been back since. That was 4 months ago. Wish they had a negative star all categories would receive a negative rating workmanship was poor at best. But they don’t care not there house just a paycheck for the workers.

Lennar responded:
Hi Brian, thank you for taking the time to share your comments. We are sorry to hear about the difficulties you've had. If you could please share any outstanding items with us at corporatecustomercare@lennar.com, we will review and follow up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Sorry I bought

  • Thomas M.
  • Verified HomeBuyer
  • October 01, 2019
  • New Braunfels, TX

Poor quality control during the build. House next door has been half built for 6 months and I have a constant flow of trash in my yard. Lennar mortgage company was a nightmare to work with.

Lennar responded:
Hi Thomas, thank you for taking time to share your experience. Please email any outstanding items you would like addressed to corporatecustomercare@lennar.com and we will follow up for you. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 5

Nice people, poor contractors

  • Melissa P.
  • Verified HomeBuyer
  • September 25, 2019
  • San Antonio, TX

The team for Lennar are awesome, but the quality, design, and contractors used are lacking. Contractors are sloppy and leaves trash throughout site and neighborhood, design was not up to my expectations, plenty of room but lacked drawers in bathroom and linen closet.

Lennar responded:
Hi Melissa, thank you for your comments about your home and community. We are sorry to hear about the difficulties you mentioned. Please feel free to share any additional comments with us at corporatecustomercare@lennar.com, so we can review and follow up for you. - Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Plenty of issues with quality of work that is not 100% overseen

  • Anonymous
  • Verified HomeBuyer
  • August 06, 2019
  • San Antonio, TX

Plenty of issues with quality of work that is not 100% overseen by construction mgr. Continue to have issues. Will not be staying in elm valley long, and next home will not be with lennar

Lennar responded:
Thank you for sharing your comments about your experience. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Great Work

  • Jaelika S.
  • Verified HomeBuyer
  • August 06, 2019
  • Converse, TX

Nice house and Good Quality

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Subcontractors need to slow down

  • Anonymous
  • Verified HomeBuyer
  • July 26, 2019
  • San Antonio, TX

The quality of work by subcontractors need to looked at very closely. Seems like they just don't care. A few things can happen here and there but at every turn, the process needs to slow down, your name is on it!!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great home buying experience with Lennar.

  • Josue B.
  • Verified HomeBuyer
  • July 25, 2019
  • San Antonio, TX

This our first home purchase and we were kind of nervous cause we heard stories about the process on buying a home. Lennar made the whole home buying process simple and stress free. They kept us informed the whole way. Even after we purchased home David one of the best members of Lennar, checked up on us to see how we were doing. To me that speaks volumes about David and the Lennar team. We will definitely be buying again and we are positive that we will going with Lennar when that time comes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

5 STAR PROFESSIONALS

  • Lawrance B.
  • Verified HomeBuyer
  • July 10, 2019
  • New Braunfels, TX

Excellent Professionalism provided by all parties

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my house!!! Hate my HOA

  • Brandon T.
  • Verified HomeBuyer
  • July 09, 2019
  • New Braunfels, TX

I love my house and my family had a very awesome experience with our salesman Dathan he was awesome and is very patient and understanding with 1st time buyers like us lol! Even after the sale if I message him about something he always is so fast to respond. The only complaint I have about the neighborhood is our HOA I dont know who decides who the HOA is going to be but I think it should be the residents of the subdivision. They are making us keep our trash either inside the garage or behind the fence of our homes which are ridiculous and I dont know how to get this changed

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I have had issues, that I can’t get the correct help from the get go.

  • Anthony P.
  • Verified HomeBuyer
  • July 04, 2019
  • San Antonio, TX

Issues with water bill, from excessive water use from the sprinklers. I was told the day of the original walk-thru orientation that the water will be turned down b4 my move in, it wasn’t. I have spoken to several members of the staff on the property and I can never get a straight answer. It don’t help being a disabled veteran on a set income to get stuck paying an additional $300 water bill.

Lennar responded:
Hi Anthony, thank you for sharing your feedback with us. We are sorry to hear about the water bill. Please send a message to us at corporatecustomercare@lennar.com with the details, so we can review and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Love the house

  • Robert B.
  • Verified HomeBuyer
  • June 27, 2019
  • Schertz, TX

This house and neighborhood is great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just what I had hoped for in my new home.

  • Laura E.
  • Verified HomeBuyer
  • June 27, 2019
  • Bulverde, TX

Excellent neighborhood with great amenities. Lennar staff is amazingly responsive. Victor and Josh are always a phone call or text away. The home itself has been excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Too many problems in the home and long wait period to get them

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • San Antonio, TX

Too many problems in the home and long wait period to get them fixed.

Lennar responded:
Thank you for sharing your feedback with us. If you have outstanding items to be addressed, please send a message to us at corporatecustomercare@lennar.com and we will review them for you. – Lennar Customer Care

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 2

Outstanding

  • Juan G.
  • Verified HomeBuyer
  • June 25, 2019
  • Converse, TX

Very professionals. Rapid response

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home

  • Paul H.
  • Verified HomeBuyer
  • June 25, 2019
  • Bulverde, TX

We love our Home. Cant ask for a better experience from the sales staff to warranty department

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5