Lennar Reviews in San Antonio, TX

First off the experience was terrible. The only good thing is that the house is put together mostly right. Only here a month and a breaker went out already. I the buying process we had to drop 23,000 on closing costs because lennar did not cover anything. No offer or nothing to cover any of the cost on top of paying 261000 in a loan all because we did not use their loan officer or lender. We did not use their inspector either. The yard was done terrible and they only put in grass 15 feet from the back door. Our yard is at least 60 feet by 60 feet. The house was dirty when we arrived with dirt all over the floor and trash in the yard. The garage had lots of paint chips on the ground and we found parts that were laying on the ground with no explanation of where they are supposed to go. No blinds were put in and internet was not activated before we got there. Also the internet is supposed to be included in the HOA but we were not asked if we wanted it in the first place. All in all the experience was terrible, no consideration for us as buyers and moving costs and charged full closing cost which made us dislike lennar very much. Would not recommend to anyone. ... More

My experience with Lennar was nothing short of amazing 10/10 from the very start to their concierge services and attention to detail. Lennar is your one stop shop for all your home buying needs and highly recommended!

This home buying experience was frustrating from start to finish. The build quality did not match the price. Multiple issues showed up that should have been caught before closing. Finishes felt rushed and inconsistent. Communication was weak. Getting updates or answers took repeated follow-ups. Problems were acknowledged but moved slowly, if at all. Some items were marked complete without being properly fixed. Value for the price was disappointing. You pay a premium but still end up chasing basic corrections. If you expect strong attention to detail and prompt service after signing, you’ll likely be let down. I would tell buyers to document everything, push hard, and set expectations early. Do not assume issues will be handled quickly once the paperwork is done. ... More

It started out with the broken promises from sale people, managers to tittle. Lennar cheated in every step and trained their personnel to be as tricky as possible. I did not expect a high quality home when purchasing three of them at the same time, but these Lennar products were poorly designed and horrible built. When I pointed out the problems before the closing, they blocked my phone number and never addressed the problems.the vinyl flooring has large gaps, ceiling corners cracked wide open, it look like the house had been thought an earthquake! Lennar installed an empty wall box in the garage instead of the 220v outlet for EV. They installed a passage handle on the bathroom door instead of privacy handle! This was the biggest mistake of my life to deal with the home builder: LENNAR! ... More

Wasn’t able to move in on first closing day already had movers ready for set date . Had to keep having workers to come fix things that were done poorly more than twice .

I call 4 or 5 times about my tree came out of the ground. The wind blew them out. They’re all broken and they will not replace them the landscaper The contractor has already been closed.

Closing was nightmare for me

Not everything I was told is how it really happened. Everything I was told that would be included with my monthly payment in escrow with separated from the actual payment so all my bills are all over the place and I had to hunt down everything that I’m going to be paying so that I do not forget to pay something only use my house such as insurance taxes HOA fees were all supposed to be included with my monthly mortgage payment. I’m very disappointed and just a month and a half after purchase I get hit with more cost that I was not anticipating they can do better.

The buying experience and workmanship wasn’t so great however, Victor has been there every step of the way when responding to issues. He’s very professional, knowledgeable, and listens to what you are saying. Great communicator and fantastic to work with.

I was informed before closing and after the initial inspection that I paid for that all deficiencies would be fixed. There was a minor crack in the outside foundation. I commented about it and was told by the independent inspector. Don't worry the builders correct that. After I paid wired funds I had to sign off on repairs being completed. There i was told: company policy says we don't fix that crack. They don't put a glaze on it either. I was informed about 8 missing window blinds were a deficiency. Same response: company policy we don't fix that. I was also brought to the backyard and told you were told you would get sod for your entire yard. Well we don't do that.bCompany policy. You get some. You better pay a lot of money to water it or it will look dead. It won't be dead. Trust us. If I could unbuy this house I would. Oh and on top of this during closing you took too much money from my account. Did you apply it to my mortgage? Absolutely not. Did you give me an option to bring a check? No. Did you let me bring cash? No. Did you let me send them via ACH and pay less. No. So the overpayment lies in limbo. I called and asked can you just print it for me. No company policy. My take home message: lennar we will treat the home buyer like garbage. ... More

When I met Kenneth for the final walk through he was amazing, very helpful. We even offered to help unload my moving truck if I needed help and gave me his personal number. After that absolutely no contact! I have texts from Oct 15 till today that he still can’t reply or call back. I needed some questions answered and he was nowhere to be found. It’s a beautiful home and everything put he does paint a pretty picture for you, after that you can forget about any help. You’re on your own trying to figure things out. Thank God for nice neighbors, I had to ask them for help.

We had a great experience with the purchase of our new home. Closing was made easy, especially with everything they covered, like closing costs, down payment, etc. Maintenance requests have a quick response time as well. Overall experience was manageable and professional.

The staff was generally unhelpful, often disrespectful, and consistently untimely. The overall workmanship and quality of materials used in the home are subpar. When I moved in, the house appeared hastily assembled—there was glue left on the floors (which is still there, as the property manager was unable to remove it), and multiple cabinets were misaligned and required adjustment. Several doors and paint areas were left incomplete or showed noticeable yellowing. The paint has been cracked since day one and continues to worsen, despite multiple requests for repair. Overall, the quality and follow-through have been disappointing. ... More

The closing process lacked so much communication between builder and lender; lender trying to get me to do actions that were not possible due to builder had not completed their part. In comparison between Lennar and DR Horton, to me the materials aren't much difference... price difference of $68k less and Lennar being 100sq ft more. I bought the home built as is. I do prefer Lennar's floor plans. I believe it's a good 1st home purchase based on price, construction, location and potential in value to grow in the next 5-10 years. Be sure to have a good realtor.

Everyone who I worked with whose shirt said "Lennar" was very friendly and attentive to all of my questions and concerns.

Made the whole process of buying a new home easy. Helped answer my questions and are continuing to be available to me when I have additional questions or concerns.

I really like my new home.Well built and well insulated.The energy bill savings really add up.

Not very flexible and we have had to request plumbing warranty once and electrical 3 times in just the first month. Quality control is not very good….

Every step was handled professionally.

I closed in early October 2025, and after numerous requests I still haven’t received my closing documents. I need the documents. Ridiculous !!!!

Month of delays in completion and last minute or no communication about delays. Some responsiveness to issues and attempts to rectify, but promises were broken.

This is my second home purchase. My first was a D.R. Horton home. The price point is what ultimately led me to purchase this one; however, if D.R. Horton had been available, I would have chosen them again. While I understand that costs have increased, the materials used in these homes feel very cheap. The flooring is probably the worst I’ve seen, and the tile and bathroom selections could have been much better. There’s also no exterior lighting on the garage, and the paint quality is extremely poor. Overall, I just think they could have done a much better job with the materials and finishes.

Overall it was an Okay experience. Our sales rep was phenomenal - thank you Liz!! Jennifer on the lending side was also amazing!! Closing day was great at Lennar. The walk through was good at the beginning and then didn’t continue that way - and the concierge person was not good at any point in time.

It was kind of a mixed experience dealing with Lennar. I guess in this day and age, so much is electronic and that could be an issue for older, not so tech savvy folks. That was a struggle, especially since our move was from over 200 miles from the new home. Overall the home itself is great and so far andthe HOA seems to be a decent one... Again, so far. Quality of the build and materials is good. One major issue is the landscape company that put in the sod. Get another source of a landscape company because the job done on the sod for this home(and many others in the neighborhood) was really unacceptable. Preparation of the land was terrible and weeds shot out of it immediately. We were told the landscaping would be levelled, but was done hurriedly and not a good job. Someone may get injured because of the uneven, bad job laying the sod. And only 15 ft. from the back of the home??? The sod company shorted ours by 3 ft. and still refused to go to the fence when I offered to pay the difference. When they laid the missing sod, it was already dead and most has not come back to life after a month. All 4 trees they planted have died. How does Double H landscaping stay in business? And their customer service is so rude and condescending. Response from Lennar on a couple minor warranty issue has been timely so far. It's too bad that Lennar doesn't offer certain items that could be installed, even at a cost: such as blinds, ceiling fans, or a spray faucet for the kitchen sink. ... More

The day before closing many items still needed completed from the new home celebration walk through. We were told they’d all be done before closing. They were not. The house was never cleaned from the construction crews inside or out. The gate tears the sod up that they laid, bath room cabinets not finished and flooring already coming up. We were told vents were put on up on the roof, first rain fall in the new home equaled puddles in every bathroom. Seems lazy and sad, I know some issues are expected but we have many and the saddest is it was filthy to move into.