Lennar Reviews in San Antonio, TX

When I met Kenneth for the final walk through he was amazing, very helpful. We even offered to help unload my moving truck if I needed help and gave me his personal number. After that absolutely no contact! I have texts from Oct 15 till today that he still can’t reply or call back. I needed some questions answered and he was nowhere to be found. It’s a beautiful home and everything put he does paint a pretty picture for you, after that you can forget about any help. You’re on your own trying to figure things out. Thank God for nice neighbors, I had to ask them for help.

We had a great experience with the purchase of our new home. Closing was made easy, especially with everything they covered, like closing costs, down payment, etc. Maintenance requests have a quick response time as well. Overall experience was manageable and professional.

The staff was generally unhelpful, often disrespectful, and consistently untimely. The overall workmanship and quality of materials used in the home are subpar. When I moved in, the house appeared hastily assembled—there was glue left on the floors (which is still there, as the property manager was unable to remove it), and multiple cabinets were misaligned and required adjustment. Several doors and paint areas were left incomplete or showed noticeable yellowing. The paint has been cracked since day one and continues to worsen, despite multiple requests for repair. Overall, the quality and follow-through have been disappointing. ... More

The closing process lacked so much communication between builder and lender; lender trying to get me to do actions that were not possible due to builder had not completed their part. In comparison between Lennar and DR Horton, to me the materials aren't much difference... price difference of $68k less and Lennar being 100sq ft more. I bought the home built as is. I do prefer Lennar's floor plans. I believe it's a good 1st home purchase based on price, construction, location and potential in value to grow in the next 5-10 years. Be sure to have a good realtor.

Everyone who I worked with whose shirt said "Lennar" was very friendly and attentive to all of my questions and concerns.

Made the whole process of buying a new home easy. Helped answer my questions and are continuing to be available to me when I have additional questions or concerns.

I really like my new home.Well built and well insulated.The energy bill savings really add up.

Not very flexible and we have had to request plumbing warranty once and electrical 3 times in just the first month. Quality control is not very good….

Every step was handled professionally.

I closed in early October 2025, and after numerous requests I still haven’t received my closing documents. I need the documents. Ridiculous !!!!

Month of delays in completion and last minute or no communication about delays. Some responsiveness to issues and attempts to rectify, but promises were broken.

This is my second home purchase. My first was a D.R. Horton home. The price point is what ultimately led me to purchase this one; however, if D.R. Horton had been available, I would have chosen them again. While I understand that costs have increased, the materials used in these homes feel very cheap. The flooring is probably the worst I’ve seen, and the tile and bathroom selections could have been much better. There’s also no exterior lighting on the garage, and the paint quality is extremely poor. Overall, I just think they could have done a much better job with the materials and finishes.

Overall it was an Okay experience. Our sales rep was phenomenal - thank you Liz!! Jennifer on the lending side was also amazing!! Closing day was great at Lennar. The walk through was good at the beginning and then didn’t continue that way - and the concierge person was not good at any point in time.

It was kind of a mixed experience dealing with Lennar. I guess in this day and age, so much is electronic and that could be an issue for older, not so tech savvy folks. That was a struggle, especially since our move was from over 200 miles from the new home. Overall the home itself is great and so far andthe HOA seems to be a decent one... Again, so far. Quality of the build and materials is good. One major issue is the landscape company that put in the sod. Get another source of a landscape company because the job done on the sod for this home(and many others in the neighborhood) was really unacceptable. Preparation of the land was terrible and weeds shot out of it immediately. We were told the landscaping would be levelled, but was done hurriedly and not a good job. Someone may get injured because of the uneven, bad job laying the sod. And only 15 ft. from the back of the home??? The sod company shorted ours by 3 ft. and still refused to go to the fence when I offered to pay the difference. When they laid the missing sod, it was already dead and most has not come back to life after a month. All 4 trees they planted have died. How does Double H landscaping stay in business? And their customer service is so rude and condescending. Response from Lennar on a couple minor warranty issue has been timely so far. It's too bad that Lennar doesn't offer certain items that could be installed, even at a cost: such as blinds, ceiling fans, or a spray faucet for the kitchen sink. ... More

The day before closing many items still needed completed from the new home celebration walk through. We were told they’d all be done before closing. They were not. The house was never cleaned from the construction crews inside or out. The gate tears the sod up that they laid, bath room cabinets not finished and flooring already coming up. We were told vents were put on up on the roof, first rain fall in the new home equaled puddles in every bathroom. Seems lazy and sad, I know some issues are expected but we have many and the saddest is it was filthy to move into.

Worst first home buyers experience

Prices are low; workmanship is okay.

Love the house, but the problem is.. my warranty deed says one city, but I have to put a different city for shipping purposes. Some companies dont acknowledge/pull up the physical address at all in their systems. Should have been told this in the beginning. Paying one city's taxes bit having g to put another one for daily life. Makes no sense

You would think paying almost $400,000 for a house it’d come dang near perfect but not the case at all. MULTIPLE major and minor issues, many that were listed off to be fixed before our move in date that were not. Bubbles in the drywall (ceilings and walls), crooked outlets, windows, door knobs, doors not latching, towel bar falling out of drywall, all hot water was running out of the cold side and vice versa, bathtub leak in spare bathroom, chips in the tile. Very poor quality. Not to mention the amount of trash we have blow into our yard daily due to the careless workers not being able to use a trash can or trash bag. When requesting minor issues to be corrected, builder almost like sees it as an inconvenience and we should let it slide. Absolutely not. ... More

There were some issues with the house even before going in that weren't fixed and it's sad that you have to submit a warranty request to get them fixed and that can take up to 1 - 2 weeks. They should definitely be more in depth of how to change out lights and other things that you normally wouldn't think to ask. It would also be great if you were a new and first time homeowner to have a contact person with questions as far as HOAs how to submit a service warranty just general things instead of reaching out to people who no longer want to work with you because you've already purchased the home. I guess we'll see in time how durable these homes are. ... More

Problem with closing disclosure was not fixed until the last minute despite calling their attention to it several times weeks before closing.

Very poor workmanship! Still waiting on some problems to be fixed! Took the reps word for final walk through….wish I could have been there personally! Very sloppy clean & patch up job!

I would avoid Lennar knowing what I know now about the company and quality of their homes. They have admitted to utilizing a fast pace low quality model that I feel lends itself to poor craftsmanship, unaccountability, and a propensity to only be concerned with the bottom line. Simply put, they just don't make quality houses like they use to. When issues came up, I was given the cold shoulder for weeks and told that the warranty doesn't cover the issue that I was concerned about. It did not seem like they were going to provide an amicable solution until I started CCing people on emails unfortunately. ... More

Overall I couldn’t believe that I purchased a new home , great location and neighborhood.

My experience started off very well I met Leandra and I needed plenty of help because Im not computer savvy as most people are. She was very knowledgable answering my questions and showed me alot of respect being 69 yrs old. I never imagined I could qualify for a loan that easy. Having the VA helped me with my loan was very comfortable. I dealt with alot of people from the start to the finish.and I am glad that it is almost all over. I would like to thank all the Lennar people that helped me to get my new home. Living at Sapphire Grove is great very peaceful and quiet.