Lennar Reviews in San Antonio, TX

Everyone that I had contact with throughout the buying process has been very helpful and very kind when I had problems or questions p.

The home buying process was smooth.

Jennifer is the best she walked side by side with me

Great good nice customer service

The entire process was negative. The salesperson was clueless. The loan officers were unprofessional. The construction manager was helpful. The title person would not return my call. She gave me the wrong cost to closing. I can not recommend Lennar to anyone.

I am not sure who and what kind of backwards hiring is happening here, but these are the most unhelpful, most pushy, group of people I have ever dealt with. They are lucky my Home Concierge and loan officer were kind because the entire team outside of them is unorganized and unprofessional. All the way up until closing no one could tell me how much money I had to bring to the signing, no one could find my keys after they figured out the money situation, and I am still having questions and NO ONE from Lennar wants to help they hang up right after I ask a question. All I need to know is who can answer my questions if not the people I got this house from. DO NOT buy here. These people are not trustworthy just from their inability to answer me now, the rushing of the entire process, the disorganization. They are in charge of one of the most important purchases of your life and they cannot even do their job well. ... More

The home itself, as of today, is a solid house. Do the cabinet doors sit at slightly different heights? Yes. Are some of the angles a little off? Sure. But totally within the price expectations. However, the communication and process was terrible. Delays, failure to communicate said delays until 3 days before closing, no one seems to have answers and half the people I talked to took a while to get back to me, if at all. Glib company line apologies didn't do much to improve it. Worth it? Because i'm here already, absolutely. Would I do this again? No thanks.

Very good experience and lennar is good

There is little attention to detail which leaves the final product looking shabby. Many issues that were identified during the walkthrough were never addressed despite several reminders. Electrical issues were not corrected - let's see what happens when I submit a warranty claim. To be fair, this is my second Lennar house, and the first purchase was a lot smoother although attention to detail was not there either.

After the close communication was lacking. Multiple messages on the portal and no responses. Called directly as was directed to a supervisor, rhat just went to an answering system. Human contact is difficult person to person. Electronic contact breaks down when people are no longer with the company and the client is not aware.

Probably from the beginning working with the sales rep that did the application process with me. After we finish the transaction, the next day switched properties and I could never get a hold of him again it was a terrible experience on his part. The home had a lot of issues and I had to get an inspection twice because they weren’t all completed on the first go round so it cost me double to get it inspected. The day before my closing, the construction manager took care of the roof and the paint on the house and some other issues we walked through before I moved in. TY, the construction manager, did a great job that day making me feel more comfortable about buying the home. It was very stressful during the purchase period as the deposit didn’t clear and again the sales rep was nonresponsive, and he was the only one who can get me back to the deposit website. I think the total overall issue I had was with the sales rep being non-responsive. And then to think that you have to go back-and-forth and back-and-non-responsive and complain until somebody listens It’s unbelievable. I wasn’t fond of the customer care team member, Hanah I felt she was short and didn’t wanna be bothered I never felt like she listened. I felt she put me off. Kevin, the cust care team member that handled the walkthrough was great to work with as well. The closing team was great and Jeremiah on the loan side was terrific too. Great communication on his part. The warrant team has been great so far as well. ... More

A lot of cut corners

We purchased a Lennar home in Seguin, TX in June 2025, and unfortunately, our experience has been extremely frustrating from start to finish. While the home design itself looked promising, the customer experience and build quality left much to be desired. From the beginning, Lennar seemed more focused on pushing the sale than supporting the buyer. After going under contract on May 14th, we were told we had to close by May 30th—barely over two weeks later—which felt rushed and inconsiderate, especially given the number of issues with the home. The reason given for the quick closing was so Lennar could hit their May numbers. The blue tape walk was a disappointment. We were told we only had an hour and a half to complete the inspection, which is far from reasonable for a brand-new home. Our associate, Joe, spent most of the time telling us to register our warranties rather than listening to our concerns. Worse, he left off about half the items we pointed out, including a glaring 3-foot-long 1/8" gap in the garage wall where we could see daylight coming through. When we came back for the re-walk—just two days before closing—virtually none of the problems had been addressed. The workmanship throughout the house was sloppy. Laborers left paint and caulk splattered on the wood floors, and there was a noticeable paint stain on the carpet. Trim pieces were unfinished or barely attached. It’s clear the laborers Lennar uses have little to no pride in their work, and there was no meaningful quality control. For a company of Lennar’s size and reputation, we expected far better. Bottom line: If you're considering buying a Lennar home, especially in the Seguin area, be cautious. Do your homework, demand thorough walk-throughs, and don’t be rushed into closing. The “Everything’s Included” motto seems to apply more to issues than to value. ... More

Great style, layout, location, and overall value for the purchase price. Home buying experience was not so great. New home celebration was hours of QCing the contractor work and we found so many deficiencies which got corrected for the most part befote moving in. Mortgage process was not so great, either. We ended up leaving the buyer agent's contribution on the table due to lack of attention to detail by the loan officer.

It’s all good but not like no give fridge .. n no faucet outside only one so

I had so many issues i had to address them myself. Now, I had poor sod installation with large gaps and after the rain that night caused almost all of the top soil to erode. The head then almost died and lennar refuses to correct it.

They do lots of asking same things as if they forgot what was asked

My experience with Lennar was great! Everything was smooth as can be. From viewing to signing, my experience was great. Jose was great help when needed and didn’t hesitate to help out with any questions, even if they didn’t exactly have to do with him. Overall a great experience and would highly recommended Lennar to any future homebuyers.

I can honestly say my first time home buying purchase didn't go as well planned. My loan officer was horrible at communicating. If I never reached out to her she would probably have never called me etc. the lady who showed us the houses stopped talking to us after she knew we were going to be purchasing the home. The communication was poorly all around. Joshua the construction manager was amazing and Brandon the warranty manager was also very helpful. Over the home is what I wanted and 2 months in no issues have been raised.

People who help me was so professional

I BOUGHT THIS HOUSE FOR RENT AND THE PLACE HAS A GOOD DEMAND IN THE MARKET.

The beginning of my homebuying experience was exciting and smooth — choosing the house and putting the money down was easy. However, once it came time to close, things took a frustrating turn. Communication from the closing department became nearly nonexistent, making what should have been a celebratory time stressful and uncertain. After receiving my keys, I was told the home had gone through its "final clean," but unfortunately, it had not. I was never informed that the grass would only be laid out 15 feet from the house, and no explanation or heads-up was given. Even more frustrating, the trees that were planted were clearly not set up to survive — they were poorly installed and left without proper care or conditions, essentially giving them no chance to thrive. Buying a home is a big and emotional investment. While the initial process gave me hope, the lack of follow-through and attention to detail in the final stages has left me overall disappointed. ... More

Was always told never to buy this builder by multiple realtor friends but went ahead anyways because I liked the house itself. Getting a response or getting them to take care of pressing issues was like pulling teeth. If you’re not prepared to continuously harass them for a response on any issue you have don’t buy here. As a first time home buyer this was an extremely disappointing and stressful experience. All these people want is your money, they don’t care about anything else. Good luck getting a hold of anyone once you close as well. Just go look at the community reviews. Now I know better moving forward. ... More

Buying- Prepare yourself to be rushed throughout the great home buying experience. Inspections- Have a trustworthy inspector and schedule ahead of time through the home building period, Modelos are the builders choice of hydration. SOD- You’re sod will be left out to dry in the Texas heat, on the stack it comes in and then installed just to be told it’s going through SHOCK, During a stage 3 watering restriction.

Overall positive experience. The site construction manager, Erick, was excellent in his service, our interactions and follow through. The home is nice, with several compliments recei.