Lennar Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Lennar.
Read all 1133 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in San Antonio Area
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Customer Reviews
Home buying experience
- Sean D.
- Verified HomeBuyer
- June 03, 2025
- Seguin, TX
Everyone was super helpful and made it easy from start to finish!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Awesome.
- Corlita G.
- Verified HomeBuyer
- May 23, 2025
- San Antonio, TX
The experience was great. Everyone who was involved in helping me get my house was fantastic.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Very bad communication and lengthy warranty claims
- John G.
- Verified HomeBuyer
- May 21, 2025
- Elmendorf, TX
I got sold a pretty affordable home. I had to put in a warranty claim to fix the floors and it’s been almost two months as of writing this review and it’s still not done. I’ve attempted to get a hold of people from Lennar all the way up to the CEO and have had little to no communication. They closed the warranty ticket over a month ago while I’m still waiting on a flooring company to come and rip out all the LVP flooring and replace it. I will never suggest someone buy a Lennar home at this point and highly discourage doing so if you can help it. No one has reached out to attempt to make ...
Lennar responded:
Good morning John. Thank you for bringing this to our attention through your review. We're sorry your experience didn’t meet the standard we strive for. If there are concerns you'd like us to follow up on, please email us at CorporateCustomerCare@Lennar.com. Including your review and additional details will help us understand where you're coming from and how we can assist.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 1
Great home for the price
- Anonymous
- Verified HomeBuyer
- May 20, 2025
- San Antonio, TX
The house is really nice. You can tell some of the contractors just rushed the job and do not take pride in work. For the cost though it is worth it. For example, where the driveway meets the garage door is not level, there is spilled concrete in the driveway and near the garage door. Door hinges and screws are painted rather then be tape off when painted. All little things though.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Be diligent
- Anonymous
- Verified HomeBuyer
- May 20, 2025
- Bulverde, TX
This is my 2nd Lennar home and it does not measure up to my previous experience. I paid more for my current home and received less perks. The construction was also rushed and I have been experiencing problems. Granted the Customer Service team is quick to reply, I am just not excited when I find additional issues to report.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Not sure if I’ll buy another Lennar home
- Anonymous
- Verified HomeBuyer
- May 20, 2025
- Converse, TX
I wasn’t told that only primer was painted on the walls therefore I would need to paint the whole inside of the house. The house didn’t come with towel racks in the bathroom. The house floors were not clean. I had questions during closing but couldn’t ask any because they made me do my closing online and by law the lady couldn’t answer any questions. They put a mandatory tree in the backyard which only goes out 10ft. If this tree grows big the roots are going to mess up the foundation. Also, the grass they put down was already dead leaving several people with brown grass.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Hogar, dulce hogar!
- Gustavo D.
- Verified HomeBuyer
- May 19, 2025
- San Antonio, TX
As a first time home buyer, my process was quick and smooth. The staff was very attentive to my needs and I am very happy to call this my new home. Gracias, Lennar!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Todo muy bien contento con Nathasa Victoria y todos
- Eloy A.
- Verified HomeBuyer
- May 19, 2025
- San Antonio, TX
Todo muy bien contentos con nuestra nueva Casa y con lennnar Nathasa Victoria ,
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A Good Investment
- Mark C.
- Verified HomeBuyer
- May 17, 2025
- San Antonio, TX
I purchased this property as a single-family investment for long-term leasing. My buying experience with Lennar was good overall. Generally, there was someone at each step of the way to ask questions of and keep me informed as to what task I had to attend to next. My biggest complaint would be the length of time it took to lay the sod and put in the trees on the property. Their target was to have the sod and trees in "seven to ten days after closing". Instead it took them three weeks from closing which meant I was delayed that long in being able to show the property to prospective tenants. ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Outstanding the professionalism that is shown by the employees
- Roberto R.
- Verified HomeBuyer
- May 16, 2025
- Converse, TX
Great very professional I felt very well taken care of
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Stress Free Process
- Debra W.
- Verified HomeBuyer
- May 14, 2025
- Converse, TX
I had such a great experience, the process was so streamlined to where I had no stress.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Simple and short review
- Susan C.
- Verified HomeBuyer
- May 14, 2025
- Floresville, TX
The home is great, but having to deal with the HOA is a pain in the butt. I do not like feeling like a prisoner in my own home, not being able to do simple things without getting permission. Even though I just purchased this home, more than likely, I will find another area in Floresville without an HOA and move again.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Home Buying
- Isabel V.
- Verified HomeBuyer
- May 14, 2025
- San Antonio, TX
I came in never expecting to buy a home.. I just thought being a single women with 1 income I could never afford it.. but I was wrong.. they gave me the tools to inform myself.. and made the home buying process easy.. and the payments very affordable., Thank you .. for making the home process easy and living my dream of owning my own home..
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mr. J
- John G.
- Verified HomeBuyer
- May 08, 2025
- Bulverde, TX
Lennar collects a vast volume of totally confidential information, much more than is necessary for me to be proven as a responsible buyer and payer. I do not believe this information is stored in a suitably secure manner. I worry about my identity being stolen by others or shared with others I do not want it shared with by Lennar. We sign waaaaay too many documents giving Lennar the right to own our lives. I do not trust Lennar!!!!!! Most of the staff we dealt with are great.
Lennar responded:
Good morning John, We're grateful you took the time to share your experience, though we're sorry to hear it wasn't a positive one. At the same time, we’re truly glad to hear that you’re happy with the associates you have dealt with— that means a great deal to us. We hope you create many beautiful memories there for years to come. If there’s anything more we can do to support you or follow up on, please don’t hesitate to reach out to us at CorporateCustomerCare@Lennar.com.
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 2
Home Buying experience
- Nelson M.
- Verified HomeBuyer
- May 08, 2025
- Converse, TX
The best company and team I have ever worked with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good experience
- David B.
- Verified HomeBuyer
- May 07, 2025
- San Antonio, TX
For the most part it went well.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Lennar is not a great company.
- Anonymous
- Verified HomeBuyer
- May 07, 2025
- San Antonio, TX
I was verbally promised backyard grass and 3 trees upon moving in to my new Lennar build (as incentive). It’s been 4 weeks since move in and I have 2 trees and no grass in the backyard. Lennar will do the bare minimum for you as a customer because they only care about moving you in fast! Be careful.
Lennar responded:
We’re genuinely sorry to hear that your experience hasn’t been up to par. Your input matters, and if there are still outstanding items to be resolved, we’d appreciate the opportunity to address them. Please contact us at CorporateCustomerCare@Lennar.com and include a reference to this review so we can get the right team involved.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
You get what you pay for
- Domingo S.
- Verified HomeBuyer
- April 25, 2025
- Saint Hedwig, TX
About a year ago I started looking at Lennar. The homes seemed affordable. I submitted an online request and they called me at least two months later. I went in person to look at a model and I was able to talk with someone. They were very responsive and the process moved quickly. The loan officer and loan process was also great! The craftsmanship is not quality. The floors were dirty, we had to ask for them to be cleaned again. The lady came to clean and she cleaned about 1/4 of the issues I presented and just left. You get what you pay for. We have had several warranty issues ...
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
Vanessa and Ramiro
- Priscilla L.
- Verified HomeBuyer
- April 22, 2025
- San Antonio, TX
Everything was great especially communication
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Regular
- Oscar M.
- Verified HomeBuyer
- April 22, 2025
- San Antonio, TX
There was workers on the house after closing, the carpet on one of the bedrooms had stain that never was clean up properly, the electric company took long time to respond for eléctricas issues. Del hoyos did a good job.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Horrible experience
- Michael M.
- Verified HomeBuyer
- April 21, 2025
- Saint Hedwig, TX
I had the worst experience buying my house. Didn’t get to close on time because of lack of communication with lennar and their employees.
Lennar responded:
Good morning Michael. Thank you for sharing your review. We’re truly sorry to hear that your closing did not happen on time. We understand how stressful and disappointing delays can be, especially during such an important milestone. If you still have concerns you'd like us to address, please email us at CorporateCustomerCare@Lennar.com. Be sure to reference your review and include any relevant details so we can better understand your experience and follow up appropriately. We appreciate your feedback and would value the opportunity to regain your ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Home buying
- Luis M.
- Verified HomeBuyer
- April 16, 2025
- Elmendorf, TX
Overall, great experience everybody very helpful and knowledgeable, but a lot of details to fix in the house
Total Score 5
Quality 2
Trustworthiness 5
Responsiveness 5
Awesome
- Samantha G.
- Verified HomeBuyer
- April 16, 2025
- Von Ormy, TX
Our first home, smooth sailing since we signed!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
What a mistake
- Shirllee W.
- Verified HomeBuyer
- April 15, 2025
- Converse, TX
Cheap materials. Cheap solutions. Poor communication skills from associates. First time home buying experience was kind of sad. Only good is the response time on warranty requests. Would never recommend and regret my decision in purchasing a Lennar home.
Lennar responded:
Good morning Shirllee, we appreciate you taking the time to share your experience with us. We are sorry to hear that the materials, solutions, and communication during your home buying process did not meet your expectations. Moving forward, we hope to have the opportunity to earn back your trust. if you have a question or warranty request, please submit a warranty request online using your Lennar Account. Submitting the warranty/service request through your Lennar Account will allow you to track the status of your request and communicate directly with your Customer Care Representative handling the case. We are committed to improving your homeowner experience and addressing any concerns you may ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
Horrible Experience (Beginning to End)
- Jeffrey A.
- Verified HomeBuyer
- April 15, 2025
- San Antonio, TX
I was told like many of my neighbors that we would only get 15 feet of sod. They got full sod and I didn’t. When I finally requested my sod installed… it was too late. There are other houses in the neighborhood that do not have their sod installed yet; but we are too late (don’t understand). The house did not come with towel racks in both bathrooms, no walk in shower door, no fans, no garbage door opener, no sprinklers, no doorbell, no water spout in the back of the house and the other frames of the windows were not painted. The fencing stopped short allowing people to walk to the windows of ...
Lennar responded:
Good afternoon Jeffrey, we appreciate you taking the time to share your experience with us. We are sorry to hear about the issues you faced with the sod installation and that some aspects of your home did not meet your expectations. Moving forward,if you have a question or warranty request, please reach out to your local Customer Care Team by submitting a warranty request online using your Lennar Account. Submitting the warranty/service request through your Lennar Account will allow you to track the status of your request and communicate directly with your Customer Care Representative handling the case. We are committed to improving your homeowner experience and addressing any concerns you may have. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
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