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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 1148 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

1148 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.3

Responsiveness 3.2

Lennar in San Antonio Area

View Homes

Customer Reviews

Loan process

  • Ethan V.
  • Verified HomeBuyer
  • June 30, 2025
  • San Antonio, TX

The process was easy, smooth. The Loan Officer was great Michael that handled our loan was easy to talk to and contact through the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My first home

  • Kristina S.
  • Verified HomeBuyer
  • June 25, 2025
  • Converse, TX

The material is pretty cheap. I still gave blue tape from my walk through of spots that were never corrected. My neighbor closed a week after me has his grass and trees I was told “sorry” by construction mgr was then told I was scheduled for Tuesday June 24, 2025 to get my grass. That’s STILL has not happened. There’s always trash in our yards from the builders because they leave their trash everywhere blowing around foam plates, water bottles, trash bags, aluminum foil. It’s everywhere.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Had to go through warranty, but quick to respond

  • Giovanni G.
  • Verified HomeBuyer
  • June 25, 2025
  • San Antonio, TX

There were some concern areas but they were quick to assist.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

GET IT IN WRITING

  • Travis F.
  • Verified HomeBuyer
  • June 25, 2025
  • Seguin, TX

There is no changing anything, very thankful I was able to purchase my own home but hindsight maybe I should of looked around first. Garage door cracked while trying to install a security lock, inside of the drywall facing windows had to be repaired before blinds could be added. was told I would receive 1 tree in the front and two in the back just to find out others were told the same but the two in the back would not happen even with emails and text correspondence. now I'm coming up on week three waiting on the HOA to give the permission. no faucet on the backside of the house of which I ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 2

Owner

  • Todd B.
  • Verified HomeBuyer
  • June 24, 2025
  • Converse, TX

The experience was Great. All steps were in appropriate order and as told how it would go. Recommend Lennar to anyone.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Do NOT close until ALL current issues are resolved.

  • Anonymous
  • Verified HomeBuyer
  • June 19, 2025
  • Converse, TX

- The initial purchasing process was a smooth one. - Several smaller issues that were discovered during the walk through & reported were not resolved as promised. Meanwhile, the Lennar team were persistent about ‘closing’ so we did it as soon as possible. The outstanding issues were never addressed. - It’s not necessarily the issues that wasn’t completed, but the promise that wasn’t kept creates a negative impression.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Jame

  • James M.
  • Verified HomeBuyer
  • June 18, 2025
  • San Antonio, TX

I had a great closing experience. The process was quick and trouble-free. No delays or time lost, all t’s were crossed and i’s dotted.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lack of communication and misleading information

  • Tian T.
  • Verified HomeBuyer
  • June 12, 2025
  • New Braunfels, TX

During the 2 video tours the different functions didn't talk through what the process should be, and they didn't know who should go first or who had done what and whatsoever; the construction gabbage was there on the site for 2 weeks without people cleaning up; the landscape team that works with Lennar didn't check whether all sprinkles work properly; and I don't know why landlord needs to turn on gas within 3 days of closing since nobody needs to take a shower or cook during rental house showing, that led me to a $150 gas bill with no usage of gas at all.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Jacob

  • Jacob T.
  • Verified HomeBuyer
  • June 11, 2025
  • Von Ormy, TX

Horrible purchase. There was nothing good to discuss in terms of me closing on my new home. The only good thing to talk about was that the warranty people were great at responding to issues because they had to see me many times in the first month of purchase. On the other hand, for my blue tape inspection, they simply removed the blue tape off the wall and did not paint over where I asked them too. Also, the fridge that I negotiated to be apart of my closing deal did not have the water line installed correctly, which I thank the warranty people for fixing quickly. Another issue was that ...

Lennar responded:
Good morning Jacob, thank you for sharing your feedback with us. We're very sorry to hear about your experience with your New Home Consultant and understand how frustrating it can be to feel overlooked during such an important stage. That’s not the standard we strive for, and your feedback helps us identify opportunities for training and ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 5

Good Home Buying Experience

  • Dewey L.
  • Verified HomeBuyer
  • June 11, 2025
  • Seguin, TX

Overall, we were pleased with your home buying experience with Lennar. We were guided pretty much by Lennar and guided through the process. It helped greatly having a realtor working with us to ensure things went smoothly. I’m pleased with my home buying experience.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Quality Control

  • Mitchell R.
  • Verified HomeBuyer
  • June 11, 2025
  • Seguin, TX

The entire experience was unpleasant. We have also had several big water leak problems. The warranty may cover the problems but does not cover lost wages or other expenses due to the issues. Highly recommend better quality control. They build them so fast that they miss a lot of things.

Lennar responded:
Good afternoon Mitchell, We’re truly sorry to hear that your overall experience has been an unpleasant one. That’s far from the standard we aim to uphold, and we regret that we fell short of your expectations. If there are any outstanding warrantable items, we encourage you to submit a warranty service request through your Lennar account. This will help ensure your concerns are properly documented and followed up on by the appropriate team.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Service

  • Thomas D.
  • Verified HomeBuyer
  • June 10, 2025
  • Converse, TX

Overall, service was great. The lender, salesman, and superintendent was very responsive. We did have issues getting keys. I also wish Lennar would install some basics into the house, even if I had to pay for it a bit more. For example a garage door opener or shower doors. The workmanship was not great, but was fixed for closing and I didn’t like the video walks.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Everyone was helpful

  • Alejandro E.
  • Verified HomeBuyer
  • June 10, 2025
  • San Antonio, TX

I love my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Code of ethics violation

  • Ernie O.
  • Verified HomeBuyer
  • June 06, 2025
  • Elmendorf, TX

It’s kind of a long story but they basically stole money from me. They have been completely dishonest. Lied and kept giving me the run around. I am currently in the process of filing an official complaint with the Texas real estate commission. This is my second lennar home. My first home I purchased in Jarrell Texas was a very positive experience. The San Antonio location needs a serious overhaul. All of the reviews are negative and it’s always about them basically stealing money from people. I may look into trying to contact all the negative reviews and try and start a small class action ...

Lennar responded:
Good afternoon Ernie, We appreciate you taking the time to leave this review. It's disappointing to learn that we fell short in your experience. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your concern and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

Wonderful

  • Gerson K.
  • Verified HomeBuyer
  • June 03, 2025
  • San Antonio, TX

Very good attitude, attention, helpful and nice people. Thanks to Lennar’s employees we finally got our own house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home buying experience

  • Sean D.
  • Verified HomeBuyer
  • June 03, 2025
  • Seguin, TX

Everyone was super helpful and made it easy from start to finish!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Awesome.

  • Corlita G.
  • Verified HomeBuyer
  • May 23, 2025
  • San Antonio, TX

The experience was great. Everyone who was involved in helping me get my house was fantastic.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Very bad communication and lengthy warranty claims

  • John G.
  • Verified HomeBuyer
  • May 21, 2025
  • Elmendorf, TX

I got sold a pretty affordable home. I had to put in a warranty claim to fix the floors and it’s been almost two months as of writing this review and it’s still not done. I’ve attempted to get a hold of people from Lennar all the way up to the CEO and have had little to no communication. They closed the warranty ticket over a month ago while I’m still waiting on a flooring company to come and rip out all the LVP flooring and replace it. I will never suggest someone buy a Lennar home at this point and highly discourage doing so if you can help it. No one has reached out to attempt to make ...

Lennar responded:
Good morning John. Thank you for bringing this to our attention through your review. We're sorry your experience didn’t meet the standard we strive for. If there are concerns you'd like us to follow up on, please email us at CorporateCustomerCare@Lennar.com. Including your review and additional details will help us understand where you're coming from and how we can assist.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Great home for the price

  • Anonymous
  • Verified HomeBuyer
  • May 20, 2025
  • San Antonio, TX

The house is really nice. You can tell some of the contractors just rushed the job and do not take pride in work. For the cost though it is worth it. For example, where the driveway meets the garage door is not level, there is spilled concrete in the driveway and near the garage door. Door hinges and screws are painted rather then be tape off when painted. All little things though.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Be diligent

  • Anonymous
  • Verified HomeBuyer
  • May 20, 2025
  • Bulverde, TX

This is my 2nd Lennar home and it does not measure up to my previous experience. I paid more for my current home and received less perks. The construction was also rushed and I have been experiencing problems. Granted the Customer Service team is quick to reply, I am just not excited when I find additional issues to report.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Not sure if I’ll buy another Lennar home

  • Anonymous
  • Verified HomeBuyer
  • May 20, 2025
  • Converse, TX

I wasn’t told that only primer was painted on the walls therefore I would need to paint the whole inside of the house. The house didn’t come with towel racks in the bathroom. The house floors were not clean. I had questions during closing but couldn’t ask any because they made me do my closing online and by law the lady couldn’t answer any questions. They put a mandatory tree in the backyard which only goes out 10ft. If this tree grows big the roots are going to mess up the foundation. Also, the grass they put down was already dead leaving several people with brown grass.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Hogar, dulce hogar!

  • Gustavo D.
  • Verified HomeBuyer
  • May 19, 2025
  • San Antonio, TX

As a first time home buyer, my process was quick and smooth. The staff was very attentive to my needs and I am very happy to call this my new home. Gracias, Lennar!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Todo muy bien contento con Nathasa Victoria y todos

  • Eloy A.
  • Verified HomeBuyer
  • May 19, 2025
  • San Antonio, TX

Todo muy bien contentos con nuestra nueva Casa y con lennnar Nathasa Victoria ,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A Good Investment

  • Mark C.
  • Verified HomeBuyer
  • May 17, 2025
  • San Antonio, TX

I purchased this property as a single-family investment for long-term leasing. My buying experience with Lennar was good overall. Generally, there was someone at each step of the way to ask questions of and keep me informed as to what task I had to attend to next. My biggest complaint would be the length of time it took to lay the sod and put in the trees on the property. Their target was to have the sod and trees in "seven to ten days after closing". Instead it took them three weeks from closing which meant I was delayed that long in being able to show the property to prospective tenants. ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Outstanding the professionalism that is shown by the employees

  • Roberto R.
  • Verified HomeBuyer
  • May 16, 2025
  • Converse, TX

Great very professional I felt very well taken care of

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5