Lennar Reviews in San Antonio, TX

Everything was great especially communication

There was workers on the house after closing, the carpet on one of the bedrooms had stain that never was clean up properly, the electric company took long time to respond for eléctricas issues. Del hoyos did a good job.

I had the worst experience buying my house. Didn’t get to close on time because of lack of communication with lennar and their employees.

Overall, great experience everybody very helpful and knowledgeable, but a lot of details to fix in the house

Our first home, smooth sailing since we signed!

Cheap materials. Cheap solutions. Poor communication skills from associates. First time home buying experience was kind of sad. Only good is the response time on warranty requests. Would never recommend and regret my decision in purchasing a Lennar home.

I was told like many of my neighbors that we would only get 15 feet of sod. They got full sod and I didn’t. When I finally requested my sod installed… it was too late. There are other houses in the neighborhood that do not have their sod installed yet; but we are too late (don’t understand). The house did not come with towel racks in both bathrooms, no walk in shower door, no fans, no garbage door opener, no sprinklers, no doorbell, no water spout in the back of the house and the other frames of the windows were not painted. The fencing stopped short allowing people to walk to the windows of some of the bedrooms and the living room; things were not thought out with the owner’s interest in mind and alot of money was clearly saved by Lennar because of it. I know what to expect from this company moving forward. ... More

The home buying experience was not pleasant. Our salesman was good, but when we had to deal with construction, things took a turn for the worse. This isn’t our first home, so we knew the process. When we pointed out flaws or issues, we were told, “this isn’t a custom home.” I wasn’t asking for one, but I was asking for quality work to be done. It doesn’t need to be a custom home for the workmanship to be up to par. The first woman that was assigned to us for quality control check was extremely unprofessional. She was rude and condescending, and when we would point out an issue, all she would say was, “that’s in spec.” Our salesman profusely apologized after witnessing everything, and after we spoke with management, we were provided with someone new for the next walkthrough. The new gentleman was very knowledgeable and professional. But even he had a hard time when we dealt with the construction supervisor who was unprofessional and unwilling to help. It took another conversation between our realtor and management to get things fixed. And this was all after we were moved over to a different house because of all the issues in the first one. Since then, the warranty people have been great. Whenever we put in a warranty repair request, it is handled quickly and there is always someone who follows up to check the quality and ask if we need anything else. ... More

Brandon was great to work with trough out the process and help with all the questions we had

If you are okay with sinks being installed crooked, being lied to about what materials the home is made of and poor workmanship amd minimal insulation....continue the process. Bottom line...if you are looking for a cheap home you will get what you pay form they are responsive during the warranty period but no guarantees anything will get fixed. Honest review. I do like the communtiy I live in. The people make it worth it.

Don’t rush into the purchase. Know the HOA rules before committing to the purchase. Example. Trash can screen was required for home without garage but was not told that by the realtor or sales rep. The screen costs an additional $500.

I agreed to buy this house for $200,499 from Lennar but when I received a letter from Penny Mac the new loan company , I noticed that the price had changed to $207,115 without receiving a notice or explanation . I tried to reach out to the lennar loan officer but hadn’t received a response as yet. Please give me an explanation!!!!

My overall experience was pretty good. My sales consultant Debbie Huntley and finance Michael Vera made the experience the best. However, the pushiness of the house walkthrough consultant was not appreciated as there were a few last minute things needed on the property before closing. Seemed more of a push to close than making sure the client was comfortable with the process.

Lennar Homes got the cheapest materials and contracted the worst workers. They are in such a hurry to build, build, build, with no attention to details. And to try to get something fixed (in a new home) after you close, good luck!

I want to start off with a few positives, the house is nice and spacious, the neighborhood looks and seems nice. (Still waiting on amenities). The home buying process for me was pretty awful. The sales agent was very attentive until I submitted an application. He did advise me that I’d hear from the loan officer the next morning (it was a Sunday, no big deal). After three days of not hearing from anyone, I began sending messages to the sales agent, and within the Lennar mortgage portal (I uploaded all of the required docs based on what was recommended within the application process). Finally received a very brief call acknowledging they have my application. I basically heard nothing else until I reached out again a few weeks later asking if I am approved and how I disliked this process. I received a fairly quick response stating I had my new home owners meeting the next day (they never asked if I was available nor said I was approved). Completed that walk through with whom I thought was a stranger. (Wasn’t the name I was given but she was nice). After another week and a half of silence I reached out yet again asking what’s going on and if I’m approved. Finally got a response saying oh yes, you’ve been approved for weeks, you close in less than 48 hours. That was an extremely stressful process and trying to put a rush on transferring money from one account to another to play my downpayment with title was also stressful. The signing process was done virtually. The title agent never reached out to me I ended up having to bring more to closing because the LO never informed the title company that I paid my earnest money the day I completed my application. (I did receive a refund about a week later). Once I completed my closing, I ran to get my key (they only offer a 15 min key pick up window of time) and low and behold, they had no idea I closed on my loan. Waited more than an hour for them to tell me they don’t have any keys for me. And the construction manager will have to have some made. My entire car was filled with household items (thought I was moving in) , so the agent at the leasing office kindly let me in. Once I got inside I found a window was open and the lock was busted off of it, and the bathroom vanity’s front face fell off onto my foot and busted open my toes. I hope others have better experiences. But this was almost a complete nightmare. ... More

Firstly I'd like to say that the attention to problems is not addressed . I was told that an issue was resolved but in fact it was not. Still working through it. Day after close found the furnace did not work. Had to submit a warranty claim on day 1. Sod issue. Took more than a month after close to get it placed. Then found that is was all dead and brown. Having to follow up with that now. Found after closing that the stove top burner plates are gone. Have to work that issue. Why? Not a happy camper with the builder at this point!!!

It was a very easy process with the Lennar Mortgage Team. They were very helpful and attentive to my questions or concerns. Overall it was a very pleasant experience.

Corners cut, cheap material. Horrible roof construction. Idk how no one has a civil law suit against them.

Brooke sold me my new home and is absolutely amazing to work with. My complaint is with Lennar. I informed Lennar of an issue regarding the home pulling in to much electricity and they said everything was working great. I received a 331 dollar electric bill and I reached out to the customer service representative and was told he was waiting for a response from his bosses. I have not heard anything about Lennar assisting with this bill.

The buying process was quick and easy

Had an amazing experience buying our Lennar house. Jeremy, Brett, and Shanna were all amazing. Brett went far above and beyond to make this amazing. I have recommend everyone to this team when looking for a new home. Even after we bought, the construction manager Kevin is there and willing to answer any and all question we have. Thank you for everything we love our new home.

i paid 320 dollars for a proffesional home inspector , and they said the house was ready.. the water was not on, toilets full of feces, the ac never worked til a day after closing bad wiring according to the technician that made the repair, i have issues with microwave oven tripping, i spoke to an associate after the first survey and assured me i was going to get my 320 inspection back, been a month and still waiting for a check in the mail

The experience has been positive overall. A small water leak was dealt with promptly. No other issues so far with the exception that the final inspection still hasn't been done, and three city won't turn on electricity in my name. Lennar, though, hard continued to pay fort my electricity in the meantime.

Hard to get in touch with lennar. No one answers the phone or return phone calls

Home is not senior friendly. Doors are not wide enough to get appliances in without taking apart Doors leak at corners the stuff you call sod looks like it came out of a cow Pasteur you have a long way to go to call yourself a good home builder. Ron