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Lennar

Lennar Reviews in Provo Orem, UT

What Provo Orem Homeowners Have to Say About Lennar.

Read all 80 verified reviews from homeowners that built a new home with Lennar in the Provo Orem area. Provo Orem homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4.1 out of 5 stars in Provo-Orem Area

80 Reviews in Provo-Orem Area

Star Rating Breakdown

5 ★ 41

4 ★ 18

3 ★ 11

2 ★ 5

1 ★ 5

Ratings by Category

Overall 4.1

Quality 3.8

Trustworthiness 4

Value 4.1

Responsiveness 4

Lennar in Provo-Orem Area

View Homes

Customer Reviews

Great Home, Terrible Logistics

  • Cody B.
  • Verified HomeBuyer
  • July 13, 2021
  • Saratoga Springs, UT

Home is wonderful. The logistics of buying were terrible. After we had closed Lennar tried to get us to pay a reinvestment fee of 2500 bucks, claiming they forgot to send it to title for closing. After 4-5 months of disputing they finally waived the charge. This was very frustrating and put quite a bad taste in our mouths. Because of this, we would only recommend buying from Lennar if it was a pre-lived in home. We would not recommend buying new from Lennar.

Lennar responded:
Hi Cody, thank you for taking time to share your experience with us. We are sorry and disappointed to hear about the issues you experienced during the purchase of your new home. If there are any items we can assist with going forward, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1

Quality 4

Trustworthiness 1

Value 4

Responsiveness 1

Not a good experience

  • Edwin B.
  • Verified HomeBuyer
  • June 18, 2024
  • Saratoga Springs, UT

By far, one of the worst experiences I’ve had with purchasing the home. Was informed incorrectly on multiple things. Would not recommend.

Lennar responded:
Good afternoon ...

Total Score 1

Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Lennar wants to close fast but then issues still within a month of closing

  • Marion Dwain Tiu S.
  • Verified HomeBuyer
  • January 16, 2025
  • Saratoga Springs, UT

It’s a hit and miss with this builder. I have worked with a lot of new builds. I had an inspector come to look at the property. For the most part, it was good. With a few items pointed out. Lennar wanted to close really fast. I told and warned them it’s pretty fast and I don’t want a property rushed that I’ll see some misses. They guaranteed that. That’s not what happened. Closed and then a month in, I still have people coming into the house to fix things. Electrical switches not properly connected, hvac trips - came in and out several time and seems people were just diagnosing it ...

Lennar responded:
Good morning Marion, thank you for sharing your feedback with us. We're sorry to hear that you’ve had to have work done on your home one month after closing. We hope that moving forward you can enjoy your home. If outstanding items remain to be resolved, please send us an email with details of your concerns to CorporateCustomerCare@Lennar.com referencing this review, so we can help you follow up. For future general questions or warranty-related issues, please do not hesitate to contact your local customer care team by submitting a request online through your account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer ...

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

To much to list call me if you'd like .

  • John F.
  • Verified HomeBuyer
  • August 30, 2023
  • Saratoga Springs, UT

Will never buy a lennar home again , nor could I recommend anyone else to buy one

Lennar responded:
Thank you, John, for your review. We understand that you were not happy with the experience and we apologize for any frustration you encountered. If there are any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com - Lennar Customer Care

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

Poor quality at a premium price.

  • Richard M.
  • Verified HomeBuyer
  • November 28, 2019
  • Eagle Mountain, UT

Lennar cuts every corner and does not honor its warranty. They are unresponsive, rude and do not do proper repairs.

Lennar responded:
Hi Richard, Thank you for sharing your comments about your home. We are sorry to hear about the issues you've had and hope that you've been contacted and repairs have been completed. If not, please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1