Lennar Reviews in Salt Lake City Ogden, UT

During the home buying process, you have to be on top of them for everything or else you'll miss important details. If I were to buy again, I would use Lennar. Some of my neighbors were reached out to for upgrades and options, but a friend of mine and myself were never asked and we had to constantly ask for updates.

The process moved very quickly. Overall I am happy I built with Lennar. I am still waiting on items from my walk through to be completed (5 months) and other work items I submitted over a month ago. I am having many issues with the contractors driving onto my property and creating huge holes. I have tried to reach out to Lennar and I still don’t have a reply. Overall, the value is great and once they start building it is very quick and they do stay on schedule.

Home is amazing and beautiful. Very frustrated they put such cheap materials in wherever they could. Then when these cheap materials break in the first few weeks you have to jump through hoops to get them fixed. Everyone passes the buck and they make You jump through difficult hoops to get things fixed. They say they are so easy to file a home warranty claim, but it is time consuming. The follow up appointment with Josh was a joke!!! He acted like he was there to help you with all the problems you are having, but in reality he did not help us at all just said fill out a warranty claim. He only wanted to hear things were great instead or reality and feedback. That was not the helpful follow up we had hoped for. All of my neighbors complain about the very cheap closets. I know of three homes where they broke in the first week. The builder should be ashamed of themselves for building such a cheap closet in homes costing 750k+. We will love living here, but it is just a shame we are having to spend our own money to fix things that break because they were put in to save a couple dollars for the builder. They can definitely do better. ... More

Lennar has nice front team. realtor team is great though there was no clarity on when you will be getting your home built. they communicated at times, could be bit better. Construction Cordinator and team is the worse team of Lennar. they don't do any coordination on work , no follow up on their unfinished work after sell, even they promised multiple time.It feels like they don't value your time, money and experience. Five star experience just tuned to 2 star with Construction project Manager negligence.

Several items were pending by the time I signed, they promised that they will take care of those items pretty quick. Since then I haven't hear from them at all and I have been living here for 2 months now. I guess I will have to submit all those as warranty problems. Very Unhappy.

The sales folks at Lennar were very kind and helpful through the initial stages. Our concerns with the quality of work began first before we moved in. We noticed a few weeks before closing that the wrong color front door had been installed. They put our door on the house across the street and that houses door on our home. They did a poor job painting over the wrong color instead of just switching the doors. Our front door also sits significantly crooked. Apparently it’s considered “within tolerance,” but it’s completely unsatisfactory for how much we’re paying for this house. One thing we thought we would get to use is the Level Lock feature that comes with the front door lock, however because the lock was installed crooked the level lock app is unusable. I have tried to fix the lock myself, but have not been able to. The doors throughout the house don’t close smoothly, and have chips coming off of the bottom of the doors. There is paint splatters all over our carpet and kitchen flooring. Baseboards throughout the house are wavy instead of nice and straight, and also have big chunks of missing paint. The main beam supporting the loft area upstairs is cracking at the bottom significantly. The placement of light switches was not thought out or designed well. The main floor shakes A TON even when my child walks past. It does not feel firm and sturdy (this is one of my biggest disappointments). There was no garage door opener pad installed outside of the garage. We were provided with the MyQ app we can use from our phone, but if our phones are ever dead we would have liked to just have a pin pad. Also for guests to get in the house. The plumbing of the water softener pipes was in a closet in the house instead of the utility closet in our garage. That made no sense to us or the plumber that we had come install a water softener. The list goes on unfortunately in regards to the poor workmanship and cheap materials used. We’re paying a lot of money for this house and worked hard to save in order to build, but we can’t say that we are satisfied at all. ... More

I've had 4 major building issues that needed to be addressed. Furnace pipes installed incorrectly caused motor to burn out, dryer outlet was originally installed as a stove outlet and got that replaced, bur first it caught on fire, dryer vent not brought out correctly from sheetrock so my dryer wasn't able to work properly and my exterior vents were spray painted over causing my basement to overheat and water condensed on my pipes. Still lots of minor finish work that I'm hoping will get taken care of. I feel like once you sign your papers, you get abandoned if you need help afterwards.

The initial purchase process was a nightmare. Steer clear of Michael. That being said, quality seems decent. There have been minor quality issues.

We had a mostly good experience with Lennar. The flooring that our agent told us we were getting ended up being totally different then what was installed. When we called out the difference Lennar only offered us the option to back out of our contract instead of fixing the problem or offering any sort of credit for the mess up. We were really disappointed with how the issue was handled. We made our decision to buy the house based off what was told to us about the finishings that were going in.

The lennar mortgage was terrible. No other way to put it. It wasn't just one person. The house is very nice, but not built well. For a house of this price I would expect better craftsmanship. Specifically the quality assessment. The house sounds like it's 50 years old when you walk around. I continue to find more poor build quality.

Lennar’s sales and mortgage departments are amazing but that’s where the experience ends. Once you are in your home you are dead to them. If you need to get anything fixed GOOD LUCK !! It’s jumping hoop to hoop. You become a lot number to them #552. They make it so difficult perhaps so you will get frustrated and fix the issue yourself. My FRONT DOOR knob has been broken for 2.5 months. They even sent me an email asking me to write this review, that’s how obvious they are.

We have now been in our new home for 4 months. The home buying process with the sales staff was a nightmare. We have had similar experience with the home warranty staff. Claims have been submitted but many have not been fulfilled. We love the home, we love the area, but we wish more care would have been put into our home and the building process.

Shoddy workmanship, cheap materials used, Four months since closed and still finding problems and the majority of the previous issues have yet to be addressed.

Not happy whatsoever. There has been multiple issues with my home. They have been dragging their feet on fixing them. The quality of workmanship is horrible compared to a house I sold that was built in 96. You also think they’d work on soundproofing knowing it’s a townhome community close to a highway, but no, you can hear everything. Their banking individuals during the buying process were also horrible, they dragged their feet and made promises they eventually broke and I ended up with a more reputable institution. If I were you, I’d stay away from Lennar. Treats it like the plague and get away. ... More