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Lennar Reviews in Norfolk Newport News, VA

What Norfolk Newport News Homeowners Have to Say About Lennar.

Read all 43 verified reviews from homeowners that built a new home with Lennar in the Norfolk Newport News area. Norfolk Newport News homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.7 out of 5 stars in Norfolk-Newport News Area

43 Reviews in Norfolk-Newport News Area

Ratings by Category

Overall 3.7

Quality 3.4

Trustworthiness 3.8

Value 3.6

Responsiveness 3.5

Lennar in Norfolk-Newport News Area

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Customer Reviews

Getting our new home in April

  • Frederick W.
  • Verified HomeBuyer
  • April 17, 2024
  • Williamsburg, VA

We love our new home and our neighbors. We are so glad to finally be here.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home-buying Experience

  • Tamla W.
  • Verified HomeBuyer
  • April 17, 2024
  • Toano, VA

We had a wonderful experience with the salesman, loan manager, and contractor/builder. They all displayed a high level of professionalism and expertise in their respective fields. They patiently listened to our concerns and queries and provided us with comprehensive answers to the best of their ability. Overall, we were thoroughly impressed which made our home-buying experience less stressful than previously with other companies.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home /mortgage Consultants,construction managers

  • Evelyn B.
  • Verified HomeBuyer
  • November 23, 2023
  • Toano, VA

My experience with Stony Hill at reflection was an awesome experience. Everyone has been very kind and supportive. They went above and beyond to make my experience a welcoming one. From my initial mortgage application to my closing. Any doubts or fears that I had was completely merl away. Thanks for the heart felt welcome you showed me.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thrilled with new Lennar home!

  • Shawn B.
  • Verified HomeBuyer
  • January 25, 2023
  • Williamsburg, VA

Relocated from northern VA to Colonial Heritage in Williamsburg VA the beginning of December. Our new house is well built and beautiful, and the construction supervisors excellent and incredibly responsive. We have been here almost 8 weeks and they still assist me with any questions or issues. Could not be happier with the sales, mortgage, construction team at Lennar!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We love our home

  • Perry H.
  • Verified HomeBuyer
  • December 14, 2022
  • Williamsburg, VA

Kevin Cere is a true professional. He listens, educates and does what he says he will do.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Resolution of Issues

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2022
  • Williamsburg, VA

When moving into any new home you identify little issues that need to be addressed as you live in the home. I have been pleased with Lennar's responsiveness. We love our new home and the neighborhood and amenities are great!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - We love our new home!

  • Caesar S.
  • Verified HomeBuyer
  • January 26, 2022
  • Williamsburg, VA

We love our new home! Appliances are top notch. Finishes are beautiful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great service from everyone regarding the building of my new home.

  • Anne C.
  • Verified HomeBuyer
  • April 02, 2021
  • Williamsburg, VA

Everyone on-site was very attentive to my questions and needs regarding my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Matt is the best!

  • Linda S.
  • Verified HomeBuyer
  • September 18, 2024
  • Williamsburg, VA

Matt has kept his word with anything we had brought to his attention, nothing was dismissed. Making us feel all our inquires mattered and made our experience a positive one! Great job Matt, words matter.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Our new ho.e

  • Harvey H.
  • Verified HomeBuyer
  • May 17, 2024
  • Williamsburg, VA

We are pretty pleased with the home we purchased. The responsiveness of the Lennar people has been terrific. My complaint is with the mail delivery. We will have to receive our mail, once the delivery actually begins, from a combined mail cluster a considerable distance from our home. Currently we drive several miles to a post office to collect our mail and this is supposed to change sometime in the future when mail will begin to be delivered to out section of the neighborhood. Other than the mail kerfuffle the overall experience ce has been pretty s.ooth.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good Investment

  • Anonymous
  • Verified HomeBuyer
  • August 29, 2021
  • Williamsburg, VA

Lennar exceeded my expectations. The sales person was very personable and helpful. My construction manager has been very responsive. The house looks great!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The sales and title experience was problem free

  • Jo H.
  • Verified HomeBuyer
  • August 31, 2021
  • Williamsburg, VA

Design is functional and lovely. We love the solid and quiet feel of our home and friendly, professional staff. The project manager helped me set up the wi-fi when the local internet company didn’t respond.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Lennar - It was a very satisfying experience working with Lennar in the

  • Anne M.
  • Verified HomeBuyer
  • July 02, 2019
  • Williamsburg, VA

It was a very satisfying experience working with Lennar in the building and purchase of my home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - The Staff was very professional and extremely helpful with answering

  • Albert L.
  • Verified HomeBuyer
  • April 09, 2021
  • Williamsburg, VA

The Staff was very professional and extremely helpful with answering all of our questions and concerns.

Total Score 5


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

Where is the US Mail service?

  • Zan C.
  • Verified HomeBuyer
  • January 12, 2022
  • Williamsburg, VA

Post o office refuses to delivery because they say the developer is the problem. And Lennar says the PO is the problem. In the meantime I must drive 8 miles to stand in line to beg for my mail

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Review of a Lennar home.

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Williamsburg, VA

Quality of home appears excellent at this point.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

We are happy with our house.

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2022
  • Williamsburg, VA

We are happy with our house.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

We love our home and community!

  • Philip M.
  • Verified HomeBuyer
  • November 25, 2021
  • Williamsburg, VA

It seemed like the finishing touches were rushed. But just minor details. The house and architectural detail are wonderful.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Kevin, the construction manager was great!

  • Charlotte H.
  • Verified HomeBuyer
  • December 20, 2022
  • Williamsburg, VA

I worked with an outside real estate broker who was fantastic!

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

He was good with explaining the process!

  • Tony R.
  • Verified HomeBuyer
  • April 19, 2022
  • Williamsburg, VA

I like my house, I regret that I wasn’t able to pick out anything. But I am content with my place and I love the neighborhood.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Good value

  • Richard K.
  • Verified HomeBuyer
  • September 24, 2019
  • Williamsburg, VA

Kevin C is with any doubt the best contact that Lennar could have!

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Lennar Home Buying Process

  • Anonymous
  • Verified HomeBuyer
  • April 24, 2024
  • Toano, VA

The builder was nice, but I don't think there was much care/effort in the punch list items. The actual buying process and loan process was very frustrating. If we hadn't gotten closing costs covered by going with Lennar for the financing, we would have absolutely gone with another lender. We didn't have clear answers on anything throughout the process. We love our home, but the process even through closing was very scattered and unorganized.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

No New Home Move-in is Perfect

  • Stephen C.
  • Verified HomeBuyer
  • August 09, 2022
  • Williamsburg, VA

No matter how thorough you are on your new home final inspection, you just don’t catch everything until you lived in the home for awhile. Kudos to Lennar for establishing the Customer Care Center to address the “nits” you discover later on.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Quality Control

  • Sharon D.
  • Verified HomeBuyer
  • January 18, 2022
  • Williamsburg, VA

Carelessness of the workers created dissatisfaction and more work! Many items on the punch list could have been avoided. Primarily the painters. 7 weeks after signing still don't have our surround for the fireplace and master shower door!

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 3

The buying process was satisfactory, quality not so muxh

  • Gerald C.
  • Verified HomeBuyer
  • August 15, 2024
  • Williamsburg, VA

Came to colonial Heritage, probably higher expectations than I should have. Lennar was portrayed during the sales portion as a quality builder unfortunately, those expectations haven’t been met. I would have expected better than below average workmanship, which is unfortunately what we got.

Total Score 4


Quality 1

Trustworthiness 4

Value 3

Responsiveness 2