Lennar Reviews in Norfolk Newport News, VA

Wiring money, especially if you have a 2d property, is bureaucratically burdensome.

Spec sheet for the home stated finished stone veneer. When we moved up to the new home it was completed with siding. No adjustments have been made by the builder except to say "it was my fault". Have asked HOA to further investigate. Was hoping for either adjustment at closing or replacement of the siding-nothing has been done-felt like a bait and switch.

We love the community and the floorplan of our home. The workmanship and some materials could be better. Construction Manager was responsive to all our concerns and request.

The Villa is beautiful. The material is cheaply made. The driveways cannot hold 2 cars and there is no parking. The street is extremely small. Lastly, we were quoted 115 for HOA and after closing we find out it is 167. Would have just liked the transparency.

I was disappointed that I was not given a chance to select my options, or even given an idea of what they were, until minutes before the builder needed them. Our street has been under construction for a year, and there are still many houses to be completed. The builder doesn't keep the street clear of workers' vehicles and debris; at times, the trash trucks and regular cars can't get through, so how would a fire truck or ambulance get through? Construction housekeeping is non-existent, nails in the street, lunch trash - garbage - in our yards, street, and common areas.

Quality and pride in workmanship today is not what it was when I purchased my first Colonial Heritage home 2009

Lennar mortgage took Forever!!!but maybe the pandemic played a part in it

Overpriced, contractors should do the job correct the first time, problems should be fixed ASAP, communications need to be more verrbal. Just disaattiiffiied

No matter what they tell you, add three to four months to the expected delivery date. If you are waiting on a home to be built you must be proactive and engaging. Do not expect anyone to keep you informed about the progress of your build. The squeaky wheel gets the grease. The excuses you may hear range from late inspections, COVID manpower shortages, to supply chain issues. The overall construction is average this includes paint, flooring, and cabinets. If you are expecting a custom build with high-end performance, you can check that at the door. Lennar is an all-inclusive company - sales, construction, mortgage/lending that struggles with communication inside and out. The closing for the house was a nightmare; we hired our own attorney and it took two months for Lennar to provide all of the required paperwork. The best things about the community are the neighbors and the amenities. ... More

Sales department was fine. Condition of my home was poor when I moved in. I scheduled some repairs but nobody showed up at the sheduled time. I spent my day waiting, finally somebody showed up late the afternoon took care of two simple tasks and left. no indication of when the important items would be addressed. I have waited to be contacted but have heard nothing. I will try and contact somebody today to find out the current status of my requests for service.

Quality is lacking in finished home -also lawn turf and sprinkler system was not done properly

The folks that are assigned to help you with issues are so over extended that not much gets resolved Promised deadlines have not been met The quality of the buildings. On some things Are substandard

This purchase was the worst, and I'm a real estate broker so I should have known better. I sold my home and purchased this to downsize into. Under contract first on the CH townhouse and then sold my house. I paid my buyers to close a little earlier to coincide with the promised date from Lennar. Got two pods and put all of my stuff in storage to be delivered to the townhome after closing. Forwarded my mail. Then I got notice that Lennar was going to be delayed delivering the home. This notice came only a few days before schedule closing and closing was confirmed previously before I did all of the moving related things. The home actually seemed far enough along to make closing, so I don't know exactly what was going on behind the scenes. Anyway... that was the end of February. Closed about a month later. I can see mailboxes out my back door... but one of those is not mine. The boxes for my street are far away and not installed at time of closing... not installed a month later either, finally installed but not accessible for the post office. So, I've been without mail since the originally scheduled closing in February! Not a priority at all for Lennar. Honestly, I don't think a builder should be able to get a CO without mail service. Then, there's the floor plan... not very well thought out. Master closet is smaller than my car and has a huge door that makes it impossible to use one of the three sides of hanging space. I don't think there's much more than 7' total of hanging space in the master closet. Crazy! Anyway... I didn't even unpack all of my boxes. I'm going to rent this because I paid too much and can't get my money back right now. Kicking my self for this decision. ... More

Lennar was very difficult to work with... Many of the documents were incorrect. We did not use Lennar Mortgage or Lennar Title because of the issues. We are still receiving an alert to sign an incorrect document in the portal even though we closed August 23rd. Thankfully, our renter is just moving in this weekend. The final issues were just resolved and our walk-thru was August 5th. We still have a leaky toilet which will be repaired tomorrow.

The drywall and painting company are beyond bad and there are many homeowners that are dissatisfied. I have worked in the production building world for 20 years of my 40 and have not experienced the poor quality and lack of professionalism of the drywall/painting company. It is the number 1 topic at all community gatherings. Unfortunately, Lennar spends a lot of money on customer experience and one vendor is giving a bad review of Lennar.

Community is very nice. House should Have lights in all rooms. Installing a fence is a horrible experience; Lennar should have system to get one in a timely, cost effective manner. Sale contracts are error riddled, impossible to understand, and so generic they have 50% not applicable. Have a contract for cash and another for financing.

Upon moving in, they left windows open that we could not reach or see, which led to water damage, the workmanship on the construction is horrible, even to the naked eye. There are issues with stairs that don’t align, finishings that don’t align, paint on floor and carpet, and many other workmanship issues. When asked to fix prior to moving in, they declined to do it and said it is what it is, and made up lame excuses. With the visible workmanship being as bad as it is, it’s worrisome what can’t be seen. Our grass was also left unattended when the sod was put down, and they never watered it, so we showed up to completely dead grass. After months of demanding it get addressed, they reluctantly finally did. But the sod they put down was poor sod and even watering twice a day, a lot is dead. AC and heat does not work correctly either. On top of those things, we also chose to get our mortgage from Lennar, which has turned out to be a terrible idea and would not do again. They sold our mortgage prior to first payment, and for months now still have not taken the mortgage off of their account, and are demanding us to pay them as well as the company they sold the mortgage to. We declined and they proceeded to send it to credit bureau. And when trying to get them on the phone to discuss, they leave us on waiting for hours, and if we do get someone, gets disconnected and we have to go through hold again. Our concern as well is that they are doing this to us because we are Hispanic. Since the beginning of dealing with them, we have been treated less than and asked absurd questions to even get the mortgage, which we should have just take the red flag and walked away. I truly believe that Lennar is a racist company and that is why we are experiencing what we are experiencing, and that the second they realized they were selling a home to a Hispanic, they chose to not care about workmanship as well. ... More

extremely poor performance on Lennar's part. the house is still not complete two months after "forced" closing. now paying on a property that we cannot move into since construction is still not complete. no response or follow up on their part. would not recommend this company to anyone.