Lennar Reviews in Norfolk Newport News, VA

What Norfolk Newport News Homeowners Have to Say About Lennar.

Read all 52 verified reviews from homeowners that built a new home with Lennar in the Norfolk Newport News area. Norfolk Newport News homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Norfolk-Newport News Area

52 Reviews in Norfolk-Newport News Area

Star Rating Breakdown

Ratings by Category

Overall 3.9

Quality 3.5

Trustworthiness 3.9

Value 3.7

Responsiveness 3.6

Lennar in Norfolk-Newport News Area

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Customer Reviews

I Will Never Purchase a Lennar Home Again.

Derek G.
Verified HomeBuyer
October 22, 2024
Toano, VA

Upon moving in, they left windows open that we could not reach or see, which led to water damage, the workmanship on the construction is horrible, even to the naked eye. There are issues with stairs that don’t align, finishings that don’t align, paint on floor and carpet, and many other workmanship issues. When asked to fix prior to moving in, they declined to do it and said it is what it is, and made up lame excuses. With the visible workmanship being as bad as it is, it’s worrisome what can’t be seen. Our grass was also left unattended when the sod was put down, and they never watered it, ...

Lennar responded:
Good afternoon Derek,

Thank you for taking the time to share your home-buying experience. We will share your concerns with upper management for their review and assistance. In the meantime, you can easily submit a request online through your account for any general questions or warranty-related issues. This ensures that your request is documented, prioritized, and addressed promptly.Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

buyer

Louis P.
Verified HomeBuyer
January 21, 2023
Williamsburg, VA

extremely poor performance on Lennar's part. the house is still not complete two months after "forced" closing. now paying on a property that we cannot move into since construction is still not complete. no response or follow up on their part. would not recommend this company to anyone.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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